Technical support specialist jobs in Fairburn, GA - 676 jobs

DP World in Fairburn, GA is looking for a sharp, resourceful, and customer-focused Technical Support Specialist who's ready to be the go-to expert for all things tech. In this role, you'll be the front line of technical support, helping employees troubleshoot hardware, software, and system issues to keep our operation running at full speed. You'll diagnose problems, implement solutions, support system upgrades, and partner with teams across the site to ensure technology is working seamlessly every day. If you enjoy problem-solving, communicating with all levels of the business, and turning complex tech issues into smooth, simple solutions - this is your perfect fit. This is your chance to step into a critical role where your expertise keeps the workflow moving, empowers employees, and strengthens the entire operation. Bring your technical skills, your curiosity, and your drive - we're ready for you. About the Role How you will contribute * Responsible for implementing standards as established by the system and network engineering teams in regard to planning and supporting the plants in the areas of desktop, WAN, LAN , servers, and disaster recovery. * Provide second level diagnostic support the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to; Desktops, WAN, LAN, and Servers as well as capture site specific network, server, and end device documentation. * Creates / updates work instructions for new tasks or as the steps for existing tasks are modified, ensures all documentation is in the proper format and is stored in the location identified by the TSS team lead. * Participate in global support on-call rotation to support the various geographic syncreon plants and location and is also available during on call support. Answers the telephone when called and is able to connect to the syncreon network within 10 minutes of notification. * Monitors emails for alert notifications from the service desk and resolves or escalates these as required. * Provides change management support during the weekend when on call. * Participates, enforces, and follows syncreon's change, incident, and problem management processes and escalates, where required to the Service Desk following the predefined escalation procedure. * Adheres to syncreon's security process proactively identifying security issues and escalating these to the TSS team lead or appropriate manager as well as syncreon's purchasing processes ensuring that all IT equipment is properly tracked throughout the hardware lifecycle. * Provides onsite support for new site launches and server / network refreshes. * Other duties as assigned. Your Key Qualifications * A bachelor's in computer science or a combination of equivalent professional training and certifications, combined with a minimum of two years related work experience in a position(s) with increasing responsibility and supervisory duties may be accepted. * Solid attention to detail and the ability to create and document process and procedures. * Good verbal and written communication skills with internal IT colleagues; business leaders and external audit community. * The ability to work within a very demanding environment and handling stress in a positive manner and maintain a high degree of confidentiality. * Excellent organizational and problem solving skills. * Ability to handle multiple tasks. * Strong written and verbal skills in English. * A strong understanding and working knowledge of desktop hardware, operating systems and software. * A good understanding of network systems and protocols as well as server hardware and operating systems. Compensation DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package. About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door. DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave. We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible. The DP World family comprises of syncreon, Imperial and P&O. WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE. Nearest Major Market: Atlanta Job Segment: Technical Support, Logistics, Supply Chain, Network Engineer, Supply, Technology, Operations, Engineering

Fortinet is looking for an experienced technical support Specialist to join our Atlanta, GA office to provide exceptional customer service and technical help for our loyal customers. The candidate would join our support team that specializes in supporting the following Centralized Management & SOC Solutions from Fortinet: FortiAnalyzer -- Centralized Logging & Reporting FortiManager -- Centralized Configuration Management The engineer will also interface with our QA and software development team to solve customer problems and identify bugs through replication and testing. Wherever possible, the products supported will be actively promoted while looking out for ways that Fortinet can improve both products and documentation. The ideal candidate is not only technical, but also energetic and passionate about working for Fortinet and supporting our products. This is a great opportunity to learn all aspects of the products that we support in an innovative, fast-paced environment while expanding your knowledge and developing your skills in network security. As a Technical Support Specialist, you will: Provide direct technical web and telephone support Ensure that reported issues are well understood and the needed information is collected Troubleshooting FortiAnalyzer and FortiManager Recommend corrective actions based on analysis of collected information Provide Customer education where needed due to gaps in networking, product knowledge etc. Consult technical documentation, bulletins and release notes for known problems Reproduce customer environments using lab equipment and report bugs Recommend alternative solutions or workarounds Manage cases until case closure, taking the initiative to follow up internally as required to obtain changes or solutions needed to resolve the customer's issue Manage customer communications and expectations until the closure of each case Provide knowledge transfer to peer engineers We are Looking for: 4+ years' experience in a technical support role in a networking/security company or equivalent education Strong understanding of TCP/IP, routing protocols, L2/L3 switches Experience with security products (especially firewalls and VPN gateways) Strong troubleshooting and problem-solving skills Previous experience providing technical support, preferably supporting data networking products and/or security products. Strong English skills both written and verbal. Good to Have: Centralized Configuration Management Tools SQL syntax & select statement design VM/Cloud Environments Linux administration (e.g., using YAML to update components) and troubleshooting (system files, processes, permissions). Educational Requirement: Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Job DescriptionSalary: Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Position Details Job Title: Lockbox Specialist (Level I) Industry: Banking and Finance Location: 6000 Feldwood Rd College Park, GA 30349 Duration: 3 months with possible extension Wok Hours: Please see the following 3rd shift schedules Duties • Contractor will be working in Lockbox • Perform other support operations functions as required • Comprehend and translate verbal, written and on-line instructions into action • Follow internal operational controls and bank standards Additional Info • If Holiday falls on a day a candidate is scheduled to work they will be required to work that Holiday • Time off request will be reviewed after the first 90 Days of contract employment are met Qualifications Requirements • Ability to lift 25 lbs. • Flexible to work additional hours with little notice • Processing experience is a must, Looking for candidate that are able to pay close attention to detail and work in fast paced environment • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis • Must be flexible and willing to learn multiple functions • Must have flexibility with scheduling • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed Desired Skills • Able to fully commit to the work schedule • Proven customer focus in a Production Environment • Proven attention to detail in a production environment • Proven ability to continuously learn and adapt • Proven solid attendance record • Ability to communicate effectively • Ability to learn and follow new procedures quickly Additional Information To know more about this opportunity, please contact: Paul Aton ************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # 17-71936 Location: atlanta,GA Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications. Should have significant experience in customer-facing, Windows-based, corporate technical support environment, including experience supporting Office, Outlook, and working with ticketing systems. Need experience with iOS, Android, iPad, Tablet, including Mobile Iron, SCCM, HVDs and Apple Mac systems. Must have good verbal and written skills, as well as ability to interact positively with clients. Excellent soft skills are a must. Previous retail experience (i.e. Apple Store, Geek Squad) is a plus. Candidates should have valid driver's license and reliable transportation. Work is done at customer location. Additional Information For more information, Please contact Shubham ************

The Store Systems Help Desk Technician is responsible for supporting the organization's technical support work order process through call dispatching functions. This individual serves as the first line of response for technical issues streaming from field personnel and optimizes available resources to ensure accurate and efficient problem solving. What You'll Do: * Provides support to Store Systems Help Desk team responsible for handling trouble tickets submitted by RaceTrac and RaceWay store teams for all technical equipment and software applications at the store. Technicians are required to close a minimum of 6 tickets per 8 hour work day. * Ensures exceptional customer service to all field personnel, while working to maximize efficiency. * Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues. * Consistently follows all help desk standards and policies. * Manages time efficiently on a day-to-day basis to ensure all tasks and SLAs are complete in a timely manner * Reads and responds to emails; RaceTrac expects all employees to stay up-to-date on current tasks, issues, processes, and communications What We're Looking For: * 1+ years experience in a technical support to help desk role a plus * Knowledge of PC, network, hardware, and software installation and configuration a plus * Proficient in Microsoft Office Suite preferred Schedule: * Wednesday - Sunday / 10:00 PM - 8:00 AM Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems Ensure all documentation is properly maintained and updated in a timely manner. Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters. Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points. Expectations Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment. Experience Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks. Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus) Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus. Microsoft Office 365 (Teams is a Plus) Server Hardware Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management Certification: Apple or Microsoft Technology and/or CompTIA certification(s) preferred Google Admin Certification or equivalent experience preferred Education: BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience Experience: A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments Working in academic environment: 2 years (Preferred) Administering Chromebook: 2 years (Preferred) Apple/Mac device: 2 years (Preferred) Google Education: 2 years (Preferred) Mobile Device Management: 2 years (Preferred) WordPress: 2 years (Preferred) Powered by JazzHR oh DyuVCmeW

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.

Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward. Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward. Learn more at *********** Westrock.com. IT Solutions - Technology Leadership Development Program - Atlanta, GA Career Opportunity The Technology Leadership Development Program (TLDP) is a two-year leadership rotational program comprised of 12-month and 6-month assignments. The TLDP is designed to develop future IT Solutions lleaders. As an IT Technology Leadership Analyst, you will be a part of a full-time intensive program with an opportunity to start your career in one of the, but not limited to, following tracks: Project Management, Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Program benefits include, but are not limited to, exposure to IT Solutions functions, engagement with senior leadership, technical and professional development, mentorship, and other events (team building, leadership, and volunteering). After successful program completion, we will support you in looking for your permanent functional role based on performance, career interest, and business needs. What You Need To Succeed Bachelor's or Master's degree in Information Technology, Computer Science, Software Engineering, Mathematics, Data Science, Business Information Systems, Computer Information Systems, Business Analysis / Analytics, Human-Computer Interaction Minimum 3.25 GPA Preferred Relevant experience including internships, co-op assignments and leadership roles a plus Strong interest in technology, innovation and working in a fast-paced, global organization Knowledge of IT systems, specifications, networks, and computer systems Strong analytic/problem-solving skills, attention to detail, passion for improvement, and desire to work in a team/collaborative environment Strong written and verbal communication skills with the ability to interact with all levels of the organization Strong leadership, prioritization, and organizational skills Ability to quickly adapt to change, multi-task and prioritize multiple projects Strong capabilities with Microsoft Office, particularly Excel and PowerPoint Project Planning And Management Skills Preferred Willingness to work in Atlanta, GA, and work in or travel to manufacturing / production environments How you will impact Smurfit Westrock across the IT Solutions organization: The Technology Leadership Development Program consists of several tracks but not limited to: Project Management Business Process & Relationship Management, Data & Analytics, Information Security, Software Engineering, and Digital Acceleration. Depending on your track, responsibilities may include: Project Management Project Planning & Execution: How to define scope, set milestones, and manage timelines using structured methodologies (Waterfall, Agile, or hybrid). Risk & Issue Management: How to anticipate, document, and mitigate risks - and escalate issues effectively to leadership. Resource & Budget Management: Basics of tracking project costs, managing vendor deliverables, and balancing competing priorities. Change Control: Understanding how to manage project changes through formal governance and communication processes. Stakeholder Management: How to engage sponsors, business users, and technical teams - tailoring communication for each audience. Meeting Facilitation: Leading effective standups, steering committees, and retrospectives that drive accountability and clarity. Team Collaboration: Coordinating cross-functional efforts across IT, business, and regional teams in a matrixed environment. Presentation Skills: Building and presenting status updates, dashboards, and executive summaries with confidence. Exposure to project management platforms (e.g., MS Project, Smartsheet, Jira, Azure DevOps, ServiceNow). Use of data visualization and reporting tools (e.g., Power BI, Excel dashboards). Understanding IT delivery frameworks - Agile, Scrum, and ITIL basics. Familiarity with governance tools for tracking scope, change requests, and approvals. Program, Business Process & Relationship Management Assist with business relationship management to include partnering with stakeholders to collect and document requirements Partner with business stakeholders and IT Solutions teams on aggregating, prioritizing and building future roadmaps Work with master data to ensure proper maintenance, data preparation and accuracy for metrics and reporting Assist with the migration of reports to modern solutions and build report/data catalogs for data lake enablement Assist with project management activities on major initiatives for the business. Lead projects and support key initiatives as assigned Data & Analytics Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists the business with decision making, policy formulation and/or other management functions through solutions that save time, cost, or improve processes Analyze large data sets and use programming languages such as Python, R, IBM SPSS Modeler to develop statistical and optimization models to drive business solutions Build large data sets from multiple sources to build algorithms for predicting future data characteristics Set up and deploys models/solutions in a live/production environment Identify data needs and requirements for data collection, transformation and integration to support modeling needs Develop executive dashboards on program/project status, prepare business cases, technical reports, presentations, and status briefings; present as required to key stakeholders Support self-sever and analytics strategy projects for coordination and execution Information Security Partner with Information Security team members to support the development of awareness and training materials to enable company-wide understanding of cybersecurity risks and best practices Participate in risk management activities, including supporting the continued build-out of the Information Security Risk Register Support the design and development of security metrics and security metrics dashboarding to assist with the visualization of security key performance and risk indicators Support the completion of user access review documentation to contribute to SOX compliance efforts Assist the Information Security team's Third-Party Security Management function to execute security assessments of third parties Support the Information Security team's Enterprise Security Architecture function to conduct security and architectural reviews of upcoming technology deployments Assist the Security Operations Center with security monitoring activities and analysis Participate in Identity and Access management activities, supporting the provisioning and deprovisioning of system access to applications Create project planning documentation, including work plans and action item trackers to coordinate key initiatives across the Information Security team Software Engineering Learn about agile development ceremonies and tools related to scrum to support product development teams. Engage with Product Owners, UI/UX, DevOps, and QA teams on topics ranging from design to deployment. Work together on creating technical specification documents based on product owner specifications. Offer technical guidance and mentorship to colleagues in your areas of expertise. Constantly refine and disseminate your knowledge of the latest tools, processes, and techniques to the team. Design and oversee the integration, analysis, and evaluation of plans and strategies across various projects. Oversee system integration, verification, and testing for bespoke applications and infrastructure for enterprise clients. Most importantly, you will code. You will code like a champion. Digital Acceleration Digital Acceleration is focused on finding technical solutions to problems that business leaders bring to our team. An analyst on our team would be staffed on an existing 'acceleration' or have an opportunity to lead their own. Gain a deep understanding of the problems and areas of opportunity in the business units that bring ideas to Digital Acceleration. Work with business leaders to refine their ideas and develop a roadmap for solving those problems with technical solutions. Work with technical teams and partners to test, validate, and deliver solutions to solve business problems. Assist the Digital Acceleration team with ongoing projects, including assisting with change management, requirements gathering, prototyping and solution design. Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction. Job Duties and Responsibilities What You'll Do: You'll visit customers' homes, solve problems, and introduce them to smart home tech. Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their tech and offer additional services when helpful Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced techs Skills, Experience and Requirements What You'll Need: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Must meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process. EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish) Salary Ranges Compensation: $19.75/Hour

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. Fortinet is growing and we are looking to hire Senior Technical Support Specialist for our Atlanta, GA location to troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. As a Senior Technical Support Specialist, you will: Troubleshoot Fortinet's Secure Access Service Edge product, FortiSASE. Collection, analysis and change recommendations of configuration information Collection and analysis of customer system information Recommend corrective actions based on analysis Provide Customer education where needed due to gaps in networking, product knowledge etc. Consultation of technical documentation, bulletins, and release notes for known problems Reproduction of customer environments on lab equipment; work to isolate and solve problems; recommend potential new solutions Follow up on technical cases including proper escalation and management of the case until case closure Manage customer communications and expectations until the closure of each case, conduct and lead customer management meetings regarding escalation We Are Looking For: Candidate with 3+ years of experience in a technical support or system administration role in a networking/security company or equivalent education Deep understanding of OSI model, routing and switching in L2/L3 Strong understanding of BGP, IPsec/ADVPN, SDWAN Strong Understanding of Authentication protocols - LDAP, SAML, RADIUS, OAuth Experience with security products - Firewalls, IDS/IPS, Antimalware Deep working knowledge of operating systems - Windows, Mac, Linux Strong troubleshooting and problem-solving skills Previous call center experience. Supporting data networking products and/or security products is desirable Strong communication skills, both written and verbal Educational Requirement: Bachelor's degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program. Wage ranges are based on various factors including the labor market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location. All roles are eligible to participate in the Fortinet equity program, Bonus eligibility is reviewed at time of hire and annually at the Company's discretion. Why Join Us: We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being. Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe

Responsibilities: Provide Third Part Support Via Phone/Email/Text to Technicians in the Home Be available to receive phone calls all day. Assist in the repair of HA & CE product. Maintain training to improve product knowledge. Utilize tools to diagnose problems such as phone app to visually see what technician is looking at. Make decisions based on the best interests of customer & Hisense. Investigate field failure data & update R&D/Factory. Other duties as assigned. Qualifications: Associates or 2-year tech school degree 1-5 years hands on field repair of home appliance or TV products. Strong communication and interpersonal skills Knowledge of various software programs such as Windows, email, Word and Excel Hisense USA is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, or genetic information. We comply with all applicable laws regarding equal employment opportunity and affirmatively seek to recruit, develop, and promote qualified individuals from diverse backgrounds. Our company is committed to providing a work environment that is free from discrimination, harassment, and retaliation. We encourage applicants of all ages, races, ethnicities, religions, genders, sexual orientations, and abilities to apply for employment with our company.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Job Description Position Details Job Title: Lockbox Specialist (Level I) Industry: Banking and Finance Location: 6000 Feldwood Rd College Park, GA 30349 Duration: 3 months with possible extension Wok Hours: Please see the following 3rd shift schedules Duties • Contractor will be working in Lockbox • Perform other support operations functions as required • Comprehend and translate verbal, written and on-line instructions into action • Follow internal operational controls and bank standards Additional Info • If Holiday falls on a day a candidate is scheduled to work they will be required to work that Holiday • Time off request will be reviewed after the first 90 Days of contract employment are met Qualifications Requirements • Ability to lift 25 lbs. • Flexible to work additional hours with little notice • Processing experience is a must, Looking for candidate that are able to pay close attention to detail and work in fast paced environment • Must be able to follow detailed instructions and process high volume, error free processing on a consistent basis • Must be flexible and willing to learn multiple functions • Must have flexibility with scheduling • Be able work in different functions of production floor such as Re-association, Mailroom and Encoding & scanning be flexible to switch between different shifts if needed Desired Skills • Able to fully commit to the work schedule • Proven customer focus in a Production Environment • Proven attention to detail in a production environment • Proven ability to continuously learn and adapt • Proven solid attendance record • Ability to communicate effectively • Ability to learn and follow new procedures quickly Additional Information To know more about this opportunity, please contact: Paul Aton ************

The Store Systems Help Desk Technician is responsible for supporting the organization's technical support work order process through call dispatching functions. This individual serves as the first line of response for technical issues streaming from field personnel and optimizes available resources to ensure accurate and efficient problem solving. What You'll Do: Provides support to Store Systems Help Desk team responsible for handling trouble tickets submitted by RaceTrac and RaceWay store teams for all technical equipment and software applications at the store. Technicians are required to close a minimum of 6 tickets per 8 hour work day. Ensures exceptional customer service to all field personnel, while working to maximize efficiency. Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues. Consistently follows all help desk standards and policies. Manages time efficiently on a day-to-day basis to ensure all tasks and SLAs are complete in a timely manner Reads and responds to emails; RaceTrac expects all employees to stay up-to-date on current tasks, issues, processes, and communications What We're Looking For: 1+ years experience in a technical support to help desk role a plus Knowledge of PC, network, hardware, and software installation and configuration a plus Proficient in Microsoft Office Suite preferred Schedule: Wednesday - Sunday / 10:00 PM - 8:00 AM Fueled by Growth, Driven by You At RaceTrac, our people make the difference. Whether you're working in a store, at our corporate office, or on the road, you'll be part of a team that brings energy, innovation, and a passion for serving others every day. We support each other, celebrate wins big and small, and create opportunities for growth at every level. With four operating divisions RaceTrac, RaceWay, Energy Dispatch, and Gulf - there's always a new challenge to take on and a new path to pursue. Join us and discover how far your career can go. To see what #LifeatRaceTrac is like, visit our LinkedIn, Facebook, and Instagram pages. All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. Responsibilities: Provides support to Store Systems Help Desk team responsible for handling trouble tickets submitted by RaceTrac and RaceWay store teams for all technical equipment and software applications at the store. Technicians are required to close a minimum of 6 tickets per 8 hour work day. Ensures exceptional customer service to all field personnel, while working to maximize efficiency. Performs basic call taking and troubleshooting functions. Follows up on open service complaints and ensures a solution is met for vendor-related issues. Consistently follows all help desk standards and policies. Manages time efficiently on a day-to-day basis to ensure all tasks and SLAs are complete in a timely manner Reads and responds to emails; RaceTrac expects all employees to stay up-to-date on current tasks, issues, processes, and communications Qualifications: 1+ years experience in a technical support to help desk role a plus Knowledge of PC, network, hardware, and software installation and configuration a plus Proficient in Microsoft Office Suite preferred All qualified applicants will receive consideration for employment with RaceTrac without regard to their race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Job Description The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support. The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision. *****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks Duties & Responsibilities Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems Ensure all documentation is properly maintained and updated in a timely manner. Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters. Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points. Expectations Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems. Strong verbal and written communication skills. Must be customer service and detail oriented. Qualifications Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment. Experience Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks. Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus) Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus. Microsoft Office 365 (Teams is a Plus) Server Hardware Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management Certification: Apple or Microsoft Technology and/or CompTIA certification(s) preferred Google Admin Certification or equivalent experience preferred Education: BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience Experience: A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments Working in academic environment: 2 years (Preferred) Administering Chromebook: 2 years (Preferred) Apple/Mac device: 2 years (Preferred) Google Education: 2 years (Preferred) Mobile Device Management: 2 years (Preferred) WordPress: 2 years (Preferred) Powered by JazzHR bm Jl6RsM7Z