Technical support specialist jobs in Healdsburg, CA - 69 jobs
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Technical Product Support Specialist
Digilock
Technical support specialist job in Petaluma, CA
We want to hear from you if you are passionate about helping customers and providing exceptional technicalsupport!
As a Technical Product SupportSpecialist on our Customer Success Team, your primary goal will be to ensure that every user has a positive experience with our products. This role centers around offering technical product support, troubleshooting issues, and assisting customers in maximizing the benefits of our products.
In this position, you will communicate and document customer issues, troubleshoot and test products, and provide support through email, phone, and video calls.
This exciting and dynamic role is crucial to our company's success. We take pride in making every customer feel valued, supported, and satisfied! Join us!
**This role is full-time, on-site in Petaluma, CA**
Responsibilities:
Achieve expert working knowledge of our products. You will be the first stop point for troubleshooting and must know how to use our products (don't worry - we will train you 😀)
Troubleshoot reported problems and get a full understanding of what the customer is asking for and why.
Identify and document the reason the customer contacted us and advise on any forming trends that may impact the larger customer base.
Respond to the user as quickly and thoroughly as possible and communicate to them that you are working on their behalf to address the issue(s).
Identify process improvements and other product features to reduce the number of customer inquiries.
Increase overall customer satisfaction by meeting and exceeding customer support standards and service levels.
Just be awesome and flexible.
Requirements:
Minimum of 2 years working in a Product Support or Customer Service role.
Not afraid of taking an unhappy customer and turning them into a happy one.
Strong analytical and critical thinking skills.
Able to work independently or in a team.
Strong organizational skills.
Ability to communicate professionally and effectively in person, on the phone, electronically, or by other means to individuals and groups.
Ability to learn new products, concepts, and eagerness to explore new technology.
Strong organizational and time management skills, with the ability to prioritize tasks effectively.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite and other relevant software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Attention to detail and accuracy in all work tasks.
Why Should You Apply?
At Digilock, you will have the chance to work with great people on exciting projects. Part of being in a growing company is that change is constant. We embrace change and aim to innovate with passion. This is what drives us and our company forward.
We provide a competitive salary and benefits package. Highlights of our current benefits package include Medical, Dental/Vision, Long-Term Disability, Life Insurance, 401K Match up to 4%, AFLAC, Wellness Program Reimbursement, PTO, and a generous holiday schedule with pay. We provide food and snacks throughout the week in our fully stocked kitchens/breakrooms and have company outings.
$47k-95k yearly est. 3d ago
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Novato CA MDDU Technical Equipment Support
Mele Associates 4.1
Technical support specialist job in Novato, CA
MELE Associates is seeking a full-time employee to perform as a CBRN technical equipment support to support the Department of Homeland Security, Mobile Detection Deployment Unit MDDU in Novato, CA. This position supports the United States Government capability to technical detect chemical, biological, radiological, and nuclear CBRN threats across the nation. The MDDU Equipment Support maintains the readiness of CBRN detection equipment and conducts nation-wide technical CBRN detection operations, training, and exercises to augment and train capability of Federal, state, and local law enforcement partners. This position is contract award dependent.
RESPONSIBILITIES:
Duties will include but are not limited to the following.
Track and maintain care, custody, and control of MDDU equipment, including detection equipment, and radioactive sources.
Conduct inventories of DHS MDDU property and update computerized tracking information as required.
Ensure MDDU equipment is repaired, calibrated, and maintained in a ready state for deployment 24 hours a day, 7 days a week, and 365 days a year. This includes conducting field level routine repairs in consultation with equipment manufacturers and designated subcontracting repair companies.
Safely handle, use, transport, and ship radioactive sources following federal regulations including those requirements of the Department of Transportation. Perform work as a "radiation worker."
Conduct procurements of supplies and equipment following administrative procedures.
Perform CBRN detection operations with Federal, state, and local law enforcement agencies and stakeholders. This includes performing operations at Department of Homeland Security Special Event Assessment Rated SEAR Events, National Security Special Events NSSE, and critical infrastructure sites.
Perform CBRN "just in time" training with technical detection equipment with Federal, state, and local law enforcement agencies and stakeholders.
Perform or assist in CBRN technical detection exercises with Federal, state, and local law enforcement agencies and stakeholders.
Routinely train, acquire, and maintain technical skills and experience, and share job knowledge with other MDDU team members.
Maintain integrity, good conduct, and the highest level of professionalism during work and outside of work hours.
Maintain flexibility and adaptability to changing assignments and work schedules. Work may often require work to be performed beyond an 8-hour day, on weekends, and holiday. Excessive work hours can be flexed when work allows. MDDU employees are subject to recall to work from off duty status upon a matter of national security.
Work independently and as a team to meet all MDDU requirements.
Follow guidance and direction from the MDDU Site Lead Team Leader, Project Manager, client Program Manager, and designated MELE supervisor.
Initiate, organize and report on all planning and management taskings.
Coordinate, initiate and track the progress of deployments of the assigned MDDUs or equipment.
Assist/prepare timely after-action reports of MDDU missions.
Provide oral and written status updates of tasks to the team lead, project manager, or client program manager as required.
This position requires travel between 50 to 75 percent of the month within the contiguous United States and US territories to support program needs. This may include mission deployments over 10-days with back-to-back travel to another missions.
This position requires the safe operation of a truck and 5th wheel trailer.
Following MDDU guidance documents, federal travel regulations, and Federal Acquisition Regulations.
Maintain administrative proficiency in preparing accurate and timely travel and procurement expense reports.
REQUIREMENTS:
Experience in chemical, biological, radiological and/or nuclear CBRN detection with emphasis on R/N detection.
5 years' experience in radiation detection training and supporting detection operations at special events or during steady state operations where detection is regularly employed. Event support can also include but not limited to equipment demonstrations, training, and exercises at Department of Homeland Security Special Event Assessment Rated SEAR Events or National Security Special Events NSSE. Biological and/or chemical detection experience is encouraged but not required.
Knowledgeable in using the following types of representative R/N detection equipment:
Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic examples may include: D-tect Systems Mini Rad-D, Thermo RadEye, FLIR IdentiFINDER R300 nano Raider, and Kromek D3S;
Human Portable Radiation Detection Backpacks examples may include: Thermo PackEye, and Bubble Technology Industries FlexSpec;
Radiological Isotope Identification Devices RIIDs High-Res/Low-Res examples may include: FLIR IdentiFINDER R400 and ORTEC Detective DX;
Mobile Radiation Detection System such as Radiation Solutions Inc. RSI-701;
Knowledge of safely using and handling of radioactive sources.
Knowledge of using auxiliary equipment such as radios
Able to perform minor maintenance/upkeep to include battery replacement or adjusting settings, as well as able to complete multi-step troubleshooting efforts that may require interactions with vendor.
Ability to obtain and maintain a SECRET level national security clearance and DHS Suitability.
Able to lift and carry up to 50 pounds of equipment.
Able to drive a truck and 5th wheel trailer total rig length is 45'.
Excellent verbal and communications skills to include completing daily situation reports, after-action reports, monthly reports.
Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
Must have valid driver's license
DESIRED EXPERIENCE:
Prior training per 49 CFR 172.704 HAZMAT Training is highly desired, but not required for initial hire
Biological and/or chemical detection experience is highly desired, but not required for initial hire.
Radiation Worker training and experience working with radioactive materials.
Experience driving a dually pick-up truck with fifth wheel trailer desired, but not required for initial hire.
Prior experience with DHS CWMD Fleet requirements desired, but not required for initial hire.
LOCATION: This is a full-time position in Novato, CA, USA dependent on contract award
#OPT
SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. The expected salary range for this position is $130K-$166K.
Benefits MELE Offers
· Employer-paid employee Medical, Dental and Vision Care.
· Low-Cost Family Health Care offered.
· Federal Holidays and three (3) weeks' vacation
· 401(k) with Employer Match
· Cross-training opportunities
About MELE Associates, Inc.
With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity.
MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
$130k-166k yearly 60d+ ago
MDDU CBRN Task Based Technical Support Specialist
Parsons Commercial Technology Group Inc.
Technical support specialist job in Novato, CA
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented MDDU CBRN Task Based TechnicalSupportSpecialist to join our team!
This position is an as needed role and NOT a full-time role.
What You'll Be Doing:
* Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.
* Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
* Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
* Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
* Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
* Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
* Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes
* Provides support for Situation Reports (SITREPs).
* Provides input for After Action Reports (AARs).
What Required Skills You'll Bring:
* Active Secret security clearance or higher
* Must be able to obtain DHS Suitability.
* Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises
* 10 years experience in radiological and nuclear detection and training
* Special event operational experience including SEAR or NSSE events
* Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources.
* Must be able to lift and carry up to 50 pounds of equipment
* Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report.
* Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
* Radiation Worker training and experience working with radioactive materials.
* Travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.
* Must have valid driver's license and experience towing larger trailers including a fifth wheel
* Must have a Class B CDL license or ability to obtain one within 3 months of being hired
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $72,900.00 - $127,600.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled.
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
$72.9k-127.6k yearly Auto-Apply 3d ago
Manufacturing Technical Specialist - Expert
Cavalierit
Technical support specialist job in Santa Rosa, CA
Cavalier Workforce Inc is a global leader in consulting technology, and professional services with more than 7 years of proven Industry experience. With offices Jersey City, NJ and Dallas TX, with locations nationwide and internationally. We have over 700 employees North America, Europe, the Asia pacific and over 160 clients including Fortune 500 Client.
Job Description:
You will be part of the fabrication team in NPI and production front door support.
· This team is responsible for the setup of drawings in support of the fabrication of substrates.
· This person is expected to work closely and professionally with engineering, trainers, and operators to assure the quality of the Thin Film circuits.
Qualifications
Musts
• The ability to bring concerns up though a standardized chain of command.
• Ability to work with drawings in piglet and graffy is highly desired
• Ability to work closely with engineering and new product designs
• Proficient computer skills.
Qualities
• Skilled coordination/multitasking.
• Team communication and collaboration.
Additional Information
We are unable to sponsor at this time.
$76k-129k yearly est. 22h ago
Nursing Instructional Support Technician, Instructional Support Technician II, Temporary
California State University System 4.2
Technical support specialist job in Sonoma, CA
Application Process This position is open until filled. For full consideration, please submit an application, along with a cover letter and resume. In your cover letter, please describe your experience working with healthcare and/or simulation equipment and explain how it has prepared you to support nursing education.
Please review the position description listed above for full scope of responsibilities and qualifications.
Job Summary
Reporting to and under supervision of the Director of Operations (DO), the Instructional SupportTechnician performs comprehensive support services for the nursing program. The incumbent makes extensive use of materials, supplies, and equipment to support a variety of upper and lower division laboratory courses. The incumbent tracks and maintains various inventories; facilitates upkeep of building(s) (e.g., relaying work order request(s) to appropriate departments), maintains storage areas, and keeps a safe and sanitized work environment.
Key Qualifications
This position requires the equivalent to three years of experience providing instructional support services for a unit or discipline or in producing materials or supplies, or repairing equipment related to healthcare; or the equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area may be substituted for one year of the required experience; or the equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment in a discipline related to the area to which assigned may be substituted for two years of the required experience. Experience working with simulation equipment and prior experience with nursing or healthcare education is preferred. Intermediate proficiency with computers and Microsoft Office (Word, Excel) required. Knowledge of Google Suite, and PeopleSoft preferred. The incumbent must successfully complete a pre-placement exam.
Salary and Benefits
This is a full time, non-exempt position, which will lead toward permanent status following the successful completion of a probationary period. The CSU Classification Step Range for this position is $4,595 - $6,694 per month (step 1 - step 20). Step placement will be determined based on relevant qualifications and professional experience. Step placement upon appointment is not expected to exceed Step 18, $6,434 a month.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer.
A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page.
For eligible employees, CSUEU collective bargaining agreement Article 17.10 will be honored.
Supplemental Information
Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community.
The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
For questions related to the application process, please reach out to *************. The ADA Coordinator is also available (hraccommodations@sonoma.edu) to assist individuals with disabilities in need of accommodation during the hiring process.
Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at ****************.
Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at ********************************************************************************** The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at ******************.
Advertised: Nov 07 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 11d ago
Desktop Support Technician
Clover Stornetta Farms LLC DBA Clover Sonoma
Technical support specialist job in Petaluma, CA
Job Description
About the Role
We are a leading dairy bottling and distribution company providing premium dairy products to customers across the region. With 288 employees operating across three facilities - including our production plant, warehouse, and corporate offices - we're committed to operational excellence, product quality, and innovation.
We are seeking an experienced Desktop SupportTechnician to provide exceptional end-user and systems support across all locations. The ideal candidate is a proactive, problem-solver who excels in both Windows and mac OS environments, understands the unique demands of a manufacturing setting, and thrives on ensuring technology uptime across all business operations.
As a Certified B Corporation , Clover Sonoma is a purpose-driven company leading the way in sustainable business. Here, your work supports not only production uptime, but also our broader commitment to people, animals, and the planet.
Salary Range: $38.00 - $45.00 per hour DOE
A Day in the Life
The Desktop SupportTechnician plays a key role in maintaining Clover's technology infrastructure across its multi-site operation. This position provides Tier 1 and Tier 2 support for all end users, covering desktop systems, printers, copiers, mobile devices, and critical production systems, including Route Accounting, and Warehouse Mobility technologies.
This role demands excellent problem-solving, communication, and time management skills, with a proactive approach to maintaining uptime in a fast-paced, production-driven environment. Early morning and occasional weekend/on-call availability are required to support 24/7 plant operations.
Key ResponsibilitiesEnd-User Support & Help Desk
Provide Tier 1 and Tier 2 technicalsupport for desktops, laptops, mobile devices, and peripherals (Windows, mac OS, iOS, Android).
Complete and update help desk tickets with detailed resolution notes and supporting documentation.
Follow up with users to ensure root-cause resolution and long-term issue prevention.
Provide backup support for servers, applications, and network-related issues as needed.
Deliver responsive, customer-focused IT support with professionalism and empathy.
Support remote employees and distributors using VPN, RDP, and other secure remote tools.
Systems & Application SupportSupport and maintain Google Workspace accounts.
Support and troubleshoot Route Accounting handheld devices and Warehouse Mobility systems
Monitor, maintain, and schedule preventive maintenance for mission-critical IT equipment.
Ensure all IT maintenance contracts, warranties, and service agreements are current and updated in the help desk.
Hardware, Software, and Network Operations
Install, configure, and maintain Windows 10/11, mac OS, and Office 365 environments.
Support and manage VoIP phone systems, printers, scanners, and A/V setups for conference rooms.
Maintain inventory of IT assets, hardware, and peripherals; track software licenses and renewals through the help desk system.
Set up and manage cellular devices for employees; review usage reports and identify cost-saving or technology upgrade opportunities.
Assist in network and server administration, including Active Directory management, user provisioning, and file share permissions.
Coordinate with the infrastructure team on network connectivity, Wi-Fi performance, and hardware replacement cycles.
Documentation & Compliance
Create and maintain up-to-date IT documentation, including configurations, policies, and procedures.
Ensure compliance with IT security, FDA/GMP, SQF, and data protection standards.
Document all processes related to job duties within the IT Documentation Directory.
Participate in audits and ensure adherence to cybersecurity and compliance protocols.
Operational & Vendor Support
Provide early shift coverage to align with production start times and operational needs.
Participate in a rotating 24/7 on-call schedule for critical system support.
Collaborate with vendors for hardware, software, and system maintenance or upgrades.
Travel as needed between Petaluma sites and remote distributor locations within Northern California.
What You Bring to the Team
5-8 years of IT desktop or technicalsupport experience, ideally in a food or beverage manufacturing/distribution environment.
Advanced knowledge of Windows 10/11, mac OS, Google Workspace, Office 365, and Active Directory.
Understanding of Route Accounting, Warehouse Mobility, and handheld scanner technologies.
Experience managing hardware inventory, software licensing, and vendor relationships.
Excellent communication, documentation, and time management skills.
Strong customer service orientation with ability to support users at all levels.
Reliable transportation and flexibility to travel locally.
Preferred:
Bilingual English/Spanish for effective communication with operations teams.
Experience in a regulated, unionized, or 24/7 production environment.
Familiarity with GMP, FDA, or SQF compliance standards.
Industry certifications (CompTIA A+, Network+, Microsoft MCP, or Apple ACSP).
Work Schedule
Full-time, on-site across three Petaluma-area facilities.
Early morning availability required to support plant operations.
Rotating on-call duty, including nights and weekends, as needed.
About Clover Sonoma
Based in Petaluma, California, in the heart of beautiful Sonoma County, Clover Sonoma offers high quality dairy sourced from its network of local family farms. A pioneer in sustainable dairy farming Clover has the largest organic acreage of regeneratively farmed land in the state and is committed to reducing its carbon footprint by lowering on-farm methane emissions, regenerative farming practices focused on soil health and packaging innovation. The first dairy in the US to become American Humane certified across all of its farms, Clover has delivered on its promise of producing the highest-quality dairy products - including milk, cheese, butter, and more - for more than a century. As a Certified B Corporation Clover gives back 5% of net profits to help make nutritious food more accessible and uses its business as a power for good across its support for people, farms, animals, community and planet. For more information, please visit ******************** and join the conversation on Facebook, Instagram, LinkedIn, TikTok, and YouTube.
We appreciate your interest in Clover Sonoma!
Please direct all job-related inquiries to ***************************, as we cannot accommodate phone inquiries. We are not working with outside agencies or recruiters at this time.
Clover Sonoma is proud to be an Equal Opportunity Employer and we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender (including pregnancy, gender identity, and sexual orientation), age, disability, genetic information, protected veteran status, or any other characteristic protected by federal, state or local laws. All applicants will be considered for employment without regard to these factors.
$38-45 hourly 16d ago
EHR Support Analyst
Mendocino Community Health Clinic 4.6
Technical support specialist job in Ukiah, CA
Are you passionate about healthcare technology and making a meaningful difference in your community? MCHC Health Center is seeking a dedicated EHR Support Analyst to support our mission of delivering compassionate, high-quality care.
In this role, you will partner with clinical and patient care teams to ensure the effective use of the Epic EHR system. You will provide hands-on support through troubleshooting, training, and system configuration, while collaborating with clinical and operational teams to improve workflows and implement new features. As a customer-focused professional, you will deliver timely, effective support that allows care teams to focus on what matters most, our patients. The ideal candidate demonstrates strong attention to detail, professionalism, and a commitment to resolving technical issues promptly.
This position is Monday through Friday and requires schedule flexibility, including potential weekend support. At MCHC, you will join a collaborative, mission-driven organization that values innovation, teamwork, and professional growth. If you are committed to excellence in healthcare technology support and customer service, we encourage you to apply and grow your career with us.
Apply today and be part of our inspiring journey at MCHC Health Center.
Benefits Offered
Medical, Dental, & Vision Insurance
Paid Time Off
Life Insurance
401k Match
Flexible Spending Account
And more...
Requirements
Minimum Qualifications
High school diploma or GED
Minimum two (2) years of EHR experience
Preferred Qualifications
Associate's degree or equivalent experience
Outpatient clinical background (e.g., Medical Assistant or LVN)
Proficiency in Microsoft Office and webinar/virtual platforms
Epic EHR experience
Clinical training experience
Salary Description $32.00 - 43.20 an hour, DOE
$32-43.2 hourly 13d ago
Technician - Tier 3
Hansel Auto Group
Technical support specialist job in Petaluma, CA
Why Work for Hansel Auto Group?
We are looking to hire you not only for a job, but for a future! We're proud that we have a good number of employees who have been with us for 10, 20, 30 and even 40 years!! Because we are family owned, you will become a member of our family when you join us at Hansel Auto Group.
About Our Company
We are a family owned business with four generations and more than 60 years in Sonoma County. We sell and service eight of the most popular brands in the industry. While our primary business is dedicated to the selling and servicing of vehicles, it is without contest, that our people is what make the Hansel Auto Group great. We are fiercely committed to caring for our customers, our community, and each other. Our team members are the heart of our organization. With more than 500 employees, our leaders aim to create a culture and work environment where talented and ambitious people can have access to the best tools, training and management support to do their very best every day.
Our Culture
Caring Drives Us!! We care about making customers feel great, helping our employees succeed, and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.
You can learn more about us by watching the following video: ********************************************
Job Description
Technician - Tier 3 ($28 - 43)
Defined as a Service Technician holding all 8 ASE certifications or has demonstrated proficiency on the job in all 8 skill levels as covered by the ASE requirements or as determined by the brand. Perform oil and filter exchanges
Responsibilities and Duties
Perform tire rotations, replacements and repairs
Perform multi-point inspections
Replace air and or cabin filters
Perform year two, three and four repairs as assigned by the Shop Foreman
Qualifications
Possess 4 or more years of technical training as required
Must be proficient in all areas of the skill path for the brand
Technician's efficiency needs to be at 100% or higher on a consistent basis.
Year 4 or 5 based on the Manufactures requirements will be the transition year from apprentice / junior level to Journey status
Providing a minimum of 2 Factory certifications or as required by the brand
Continued and on-going web based training will be required
Certifications and online training will be required to become eligible to enter into
journeyman status
Performing at Journey level performance and work quality.
Personal tools may not be required if the Company is Supplying.
Must have all ASE's as required by the brand to become a journeyman.
Year 4 or 5 based on the Manufactures requirements will be the transition year from apprentice / junior level to Journey status
Providing a minimum of 2 Factory certifications or as required by the brand meeting all objectives.
Continued and on-going web based training will be required
Certifications and online training will be required to become eligible to enter into
journey status
Additional Information
Benefits and Perks
Medical Insurance
Dental Insurance
Vision Plan
Flexible Spending Plan
401-K
Employee Discounts on vehicles, service and parts
$58k-98k yearly est. 60d+ ago
IT Specialist III
JBA International 4.1
Technical support specialist job in Santa Rosa, CA
Essential Functions
Computer and Network Operations
• Develop, maintain and follow department operations for Server and virtualized systems, network, storage, backup, and phone environments as assigned. • Perform log and system management reviews as well as operations and administration on all systems. • Provide advanced skills in ensuring adequate controls are maintained in computer and network operational areas. • Recommend improvements in efficiencies and effectiveness of network, phone, desktop and computer operations. • Communicate with IT management on projects, support and future needs planning both in writing and verbally. • Maintain documented network, computer, storage and systems diagrams and integration cross references on all systems, as assigned.
TechnicalSupport
• Maintain full operability of server and virtualized systems, network, storage, backup, and phone environments as assigned. • Provide advanced end user support and guidance to other technical staff on end user issues. • Provide advanced technicalsupport and administration to server and virtualized systems, network, storage, backup, and phone environments as assigned. • Respond to and document requests for technology assistance via phone, verbal, or e-mail request. • Diagnose, repair and create documented process for assigned technology issue resolution. • Research, recommend, install, update, maintain, and retire new hardware and software solutions. • Prioritize problem resolution and daily schedule as work dictates. • Plan effective preventative maintenance with your peers on all systems. • Support the collection and administration of hardware and software asset inventory. • Communicate professionally with all levels of staff. • Train with vendors to support new technology or enhance knowledge of current technology and provide mentorship to staff within the IT organization on technical advances. • Uphold department service standards and organizational values.
Security
• Research, develop and employ security standards and practices on the computing environment and assigned technologies. • Respond to and report to security issues. • Apply threat mitigations and update operating systems as security flaws are discovered. • Maintain patches and apply security updates as necessary • Solve outstanding security issues through research and management suggested options.
Other Functions
• Formulate and ensure adherence to quality assurance standards that includes organized data rooms and surrounding areas. • Maintain technical proficiencies to support current and planned hardware, software and network computing needs. • Research new technologies, draft recommendations and technology plans and requirements for business needs. • Effectively utilize project, change and incident management skills and documentation. • Demonstrate current technological understanding in the execution of duties. • Perform other duties as assigned.
$105k-144k yearly est. 60d+ ago
Information Technology and Facilities Support Technician
Sonoma Superior Court
Technical support specialist job in Santa Rosa, CA
Under general supervision, provides basic technicalsupport for desktop computers, peripherals, and computer applications. This position is responsible for performing a broad range of duties in the areas of desktop and hardware support, courtroom audio visual/recording equipment, and facility automation systems. Other duties include warehousing, supply, mail delivery, material or equipment transport, light maintenance, customer service and operating a court vehicle. Employees in this position are expected to respond to internal and external technology-related requests in a timely and effective manner. This position requires the employee to collaborate on information technology and facilities efforts yet also act independently to prioritize issues as they arise, often working with little supervision or direction. Employees in this position must be aware of technological advances and be prepared to make suggestions toward improvements in this area. As new technologies are adopted by the court, the employee in this position will coordinate installation of programs or devices.
SUPERVISION RECEIVED AND EXERCISED
Receives general direction from the IT Network Manager and Chief Information Officer. Does not exercise direct supervision over staff.
Class Characteristics:
This is an entry and journey level generalist classification responsible for facilities support and routine, Tier 1, computer technicalsupport of users. This class is distinguished from the higher-level Court Information Specialist in that the Court Information Specialist is responsible for more complex levels of computer support, including Tier 1 and Tier 2 technical computer assistance.Examples of typical JOB FUNCTIONS (Illustrative Only):
Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
* Receives and prioritizes help desk requests from internal users regarding problems with computer hardware and software, network connectivity issues, problems with court video/audio recording and broadcast equipment, problems with telephone equipment, and facilities issues.
* Diagnoses technical problems and makes repairs or escalates to a higher level of IT support or facilities support as needed.
* Installs, configures upgrades, troubleshoots, repairs, and maintains all court technology equipment including computer software, hardware, and peripherals, including printers and scanners.
* Offers viable suggestions to court administration on how to effectively solve court technology and facilities issues.
* Establishes and maintains effective, cooperative, and professional working relationships with those contacted in the course of work.
* Acts as liaison between court and service providers, effectively communicating with providers as needed for administration of facilities operations.
* Adapts to changing technologies and learns functionality of new equipment and systems.
* Assists in the planning of information technology and facilities projects.
* Conducts initial ergonomic assessments for court staff and implements agreed-upon adjustments.
* Receives, sorts, distributes, and delivers incoming and outgoing mail and court files; keeps mail supplies stocked; answers questions regarding mailroom operations and postal rates and regulations.
* Assists court customers and visitors by providing information or directions to connect them with court services. Helps coordinate access to services, acts as a liaison for the court.
* Assists Procurement staff in receiving, stocking, delivery, and disposal of court business materials.
* Safely operates light truck or vehicle. Provides messenger delivery service between court locations and other designated areas, Operates handcarts. Wraps packages for shipments when needed.
* Performs repairs on furniture, buildings, and equipment, which may include painting and light carpentry.
* Maintains the upkeep and appearance of court vehicles.
* May provide janitorial services and performs other routine manual and clerical tasks.
* Loads and unloads vehicles; moves furniture and equipment; assembles and dismantles equipment, shelves, furniture, etc.
* Performs other job-related duties as required
Knowledge of:
* Operating characteristics of computer systems and procedures.
* Basic principles used in the analysis, design, programming, and maintenance of computer systems.
* Computer operating systems and local area network applications.
* Procedures for data processing documentation.
* Software including word processing, spreadsheet, database, and graphics applications.
* Pertinent federal, state and local laws, codes and regulations.
* Basic English usage.
* Correct lifting procedures and safe moving of furniture and equipment.
* Procedures and practices of safe motor vehicle operation; California Motor Vehicle Code as it pertains to the operation of a motor vehicle.
* Receiving, sorting, and storing.
* Basic computer skills; the operation of standard office equipment.
* Sound safety practices and techniques.
* Customer service practices.
Ability to:
* Install, operate, repair, and maintain computer equipment, related to peripherals and software.
* Identify and troubleshoot computer and network problems and implement solutions.
* Understand, interpret, and effectively explain a variety of hardware and software applications to users.
* Organize and prioritize work schedule and handle multiple priorities.
* Adapt to changing technologies and learn functionality of new equipment and systems.
* Work in a team-based environment to achieve common goals.
* Coordinate multiple projects and complex tasks simultaneously.
* Meet the physical requirements to safely and effectively perform the assigned duties.
* Communicate clearly and concisely, both orally and in writing.
* Establish and maintain effective working relationships with Court Staff, vendors, contractors, and members of the public encountered in the course of work.
* Lift, move, and carry supplies, equipment, and materials using appropriate lifting techniques; lift 65 lbs. on a regular basis.
* Communicate clearly and effectively in English.
* Understand and follow oral and written instructions.
* Carry out duties in accordance with policy, procedure, and scope of responsibilities.
* Maintain confidentiality of court documents and records.
* Operate a motor vehicle in a safe and responsible manner; drive court vehicles to transport office furniture and to deliver or pick up mail, court files, supplies, equipment, and other business materials, or to travel between various building locations.
* Follow sound safety practices; work independently; and take initiative in performing assigned tasks, or duties as needed.
* Demonstrate basic proficiency in use of the computer and other standard office equipment.
Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
A minimum of a high school diploma or GED equivalent, and one year of work experience providing support and maintenance of information systems or building systems (including installing, configuring, troubleshooting), mail and filing, office or other support assistant work, maintenance, storekeeping, and procurement would provide such experience.
Employees in this position must have prior knowledge of various hardware and software systems to maintain, administer, and attend to all court technology needs.
Licenses and Certifications:
* Possession of a valid California Driver's License to be maintained throughout employment.
Please apply online at: *************************************
APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED.
The selection procedure will consist of an application with supplemental questionnaire screening, written examination and a panel interview process.
Please list all employers and positions held within the last ten years in the work history section of the application and be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position.
Each application and supplemental questionnaire will be thoroughly evaluated for satisfaction of minimum qualifications and relevance of educational coursework, training, experience, and knowledge and abilities which relate to the position. Candidates possessing the most appropriate job-related qualifications will be invited to participate in the written examination.
The Superior Court of California, County of Sonoma is committed to creating a diverse environment and an open, inclusive culture free from bias. We are an Equal Opportunity Employer.
Accommodation:
Applicants with a disability who may require special assistance in any step of the selection process should advise Human Resources by emailing ****************************** upon submittal of application.
Background Investigation:
Employment is contingent upon successful completion of a thorough background check, including verification of prior employment, and the provision of appropriate identifying documents to certify eligibility to work in the United States. Please be advised that finalist(s) must be fingerprinted for criminal record check purposes and that continued employment is contingent upon information received in the report. Convictions, depending upon the type, number and date, may be disqualifying. False statements or omission of facts regarding background or employment history may result in disqualification or dismissal.
$46k-80k yearly est. 13d ago
Tier 1 It Support Technician
Portola Systems Inc.
Technical support specialist job in Santa Rosa, CA
Job Description
Applicants must reside in or be within commuting distance of Santa Rosa, CA, and be authorized to work in the US to be considered for this position.
We are seeking a motivated and customer-focused Tier 1 Systems SupportTechnician with 1-3 years of experience in technicalsupport. This role is ideal for someone with strong communication, problem-solving, and analytical skills who thrives in a fast-paced, service-oriented environment.
As a Tier 1 Support Engineer, you will be the first point of contact for IT support requests, handling issues via tickets, phone, email, and in-person interactions. Your responsibilities include initial triage, basic desktop/workstation troubleshooting, answering user questions, and escalating more complex issues when necessary. You will use industry-standard tools, knowledge bases, and remote desktop access to resolve common technical problems and ensure a high level of customer satisfaction.
This position requires onsite work at client locations as needed, so reliability, professionalism, and strong interpersonal skills are essential.
This role is not responsible for consulting, systems design, or implementation services, but plays a critical role in delivering timely and effective first-line support.
Compensation:
$66,500 - $72,800 yearly
Responsibilities:
Serve as the first point of contact for clients by providing Tier 1 support through the Portola Systems IT Service Desk.
Assess and triage customer needs by asking qualifying questions via phone, email, and remote support tools.
Perform basic troubleshooting and resolution of workstation, desktop, and network issues using industry-standard tools and internal knowledge bases.
Maintain and update internal client documentation to ensure accurate and consistent support practices.
Collaborate effectively with Tier II and Tier III engineers to resolve complex or escalated issues.
Apply logical thinking and technical knowledge to identify solutions that support client workflows and business needs.
Prioritize and manage support tickets to meet response and resolution timeframes.
Thoroughly document all support interactions, resolutions, and updates in the ticketing system to promote team continuity.
Foster positive relationships and communicate clearly with clients, colleagues, and vendors.
Perform onsite visits at client locations as needed to provide hands-on support and ensure issues are resolved promptly and professionally.
Qualifications:
1-3 years relevant IT experience
Associates degree or equivalent work experience
Strong documentation skills including technical report writing.
Strong experience with desktop and mobile support including Windows 10/11 & MacOS
Experience with at least some of the following:
Windows Server 2012-2022
Microsoft Exchange
Active Directory (AD, ADFS, Azure AD), DNS, DHCP
SharePoint
Microsoft Office 365, including MS Office, MS Exchange Online, SharePoint Online
Azure Active Directory and other core online IT and business collaboration tools.
VMware (vSphere, vCenter, vCloud Air), AWS
Storage Technologies (HP, Dell, EMC, Nimble)
PC and server virtualization software, virus protection and backup systems
Certifications such as CompTIA A+, Net+ and/or Microsoft Certifications are a plus, but not required
Must reside in or be within commuting distance of Santa Rosa, CA
Must be authorized to work in the US
About Company
Portola Systems is a Sonoma County-based managed IT services provider supporting SMBs and public-sector clients throughout the Bay Area. Since 1994, we've delivered secure, scalable technology solutions with a focus on long-term partnerships. Our mission is to help clients work smarter with reliable, personalized support. Clients describe us as “brilliant engineers with outstanding support” and praise our “can-do, here-to-help approach.” We value integrity, responsiveness, and teamwork. With under 30 team members, we blend the deep expertise of a larger firm with the agility and care of a boutique provider. We foster a collaborative, growth-minded culture where people feel trusted and empowered. Joining Portola means being part of a tight-knit team that thrives on solving complex challenges and delivering excellence to the communities and businesses we serve.
$66.5k-72.8k yearly 6d ago
Pre-Production Technical Specialist
Eurostampa North America
Technical support specialist job in Napa, CA
JOB POSTING
PRE-PRODUCTION TECHNICALSPECIALIST
Hourly Rate: $25.00-$30.00 per hour (Based on Experience) Employment Type: Full-Time, 8 AM - 5 PM Monday-Friday and Rotating Shifts
1
st
week 7:00am - 4:00pm, 2
nd
& 3
rd
week 8:00am - 5:00pm and 4
th
week 10:00am - 7:00pm
Department: Technical
Reports To: Technical Manager
Join our Team as Pre-Production TechnicalSpecialist!
General Position Summary:
The Pre-Production TechnicalSpecialistsupports both Customer Service and Production Departments. They are responsible for ensuring that all technical aspects of print jobs are properly prepared and ready for production. This role involves working closely with the production team, clients, and designers to ensure that files, materials, and specifications meet all requirements before printing begins. The Pre-Production TechnicalSpecialist ensures that the print process is streamlined, preventing errors and maximizing efficiency.
The role requires a strong technical background in printing, a keen eye for detail, and excellent communication skills. This role is critical in maintaining the highest quality standards for all printed materials.
Responsibilities:
Operate PC computers, running Esko programs to review artwork files for print, ensuring they meet technical specifications and printing standards.
Maintain accurate records of file versions in accordance with naming conventions and follow Standard Operating Procedures and training standards.
Make project layouts for all plate types including Web, Die-cutting, Flexo, and Digital.
Preflight files to check for errors, including resolution, color accuracy, and bleed requirements.
Ensure all materials, including substrates and inks, are properly specified before production.
Coordinate with the production team to ensure all technical requirements are met before the job enters the press.
Remain current on the latest technologies and software tools.
Must work well with others in a team environment.
Ability to meet daily standards.
Maintains a clean and organized work area.
Observe company work rules and safety regulations.
Contribute to team effort by accomplishing related results as needed.
Assist Customer Service as required.
Other duties as assigned.
Education and/or Experience:
High school diploma or equivalent.
A degree in graphic communication, printing technology, or a related field is a plus.
Experience in pre-press or pre-production roles within the printing industry is a plus.
Specific Skills, Competencies, and Qualifications:
Mathematical Competency: Ability to interpret numbers and make calculations.
Reading Competency: Ability to read, analyze, and interpret technical information and procedures.
Operating Knowledge of:
Adobe CS Illustrator, Photoshop, Esko, and HP Indigo experience a plus.
How to trap files using different substrates and a variety of multiple colors.
Offset and pressure-sensitive label printing methods.
Confidentiality: Ability to maintain confidentiality in all aspects of the job.
Technical Knowledge: Strong understanding of pre-production processes, print file preparation, and printing standards.
Attention to Detail: Ability to spot errors and potential issues in files, ensuring all technical specifications are met.
Problem-Solving: Capable of troubleshooting file and pre-production issues quickly and effectively.
Communication Skills: Able to communicate technical details clearly to clients, designers, and production staff, and able to work effectively and cooperatively with all production personnel.
Organizational Skills: Ability to manage and organize job files, ensuring efficient workflow.
Time Management: Strong ability to prioritize tasks and meet deadlines in a fast-paced environment. Ability to manage multiple tasks with frequent interruptions.
Physical Requirements:
Lift/Carry - 5% of shift
Sit - 80% of shift
Walk - 15% of shift
Must have the ability to distinguish and differentiate between colors for printing labels.
This role requires the ability to sit for extended periods (up to 90% of the shift) and perform computer work. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits & Perks:
We value our team members and are committed to providing a competitive benefits package to support your well-being and work-life balance. Full-time employees enjoy comprehensive medical benefits, including health, dental, and vision insurance, ensuring you and your family have the coverage you need. We also offer life insurance, disability coverage, and retirement plan options to help you plan for the future. In addition to paid time off (PTO) and sick leave, we provide holiday pay, wellness programs, and employee assistance resources to support your personal and professional growth. If you want to be part of a team that values innovation, collaboration, and a positive workplace culture, don't miss this opportunity-apply today!
About Us:
Eurostampa has been printing the most beautiful labels for more than 50 years. It is large enough to have facilities in the US (Napa, CA, and Cincinnati, OH), Italy, Scotland, France, Mexico and India, yet small enough for everyone to be on a first-name basis. Teamwork at Eurostampa permeates everything we do. Our company's value keeps us focused on taking care of our employees no matter how large we grow.
EUROSTAMPA fosters an inclusive culture that respects and embraces all our colleagues' diverse backgrounds and experiences. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples' gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin, or other characteristics.
$25-30 hourly 39d ago
Health Information Management System Technician (HIMS)
Marin Community Clinics 4.5
Technical support specialist job in Novato, CA
Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.
The Health Information Management System Technician (HIMS Technician) is responsible for the electronic and paper medical record management within Marin Community Clinics. The HIMS Technician provides timely and accurate medical record services and safeguards our patient's records in compliance with our Company policy and HIPAA regulations. Our mission to promote health and wellness through excellent, compassionate care for all guides our work every day. The position will perform the following tasks within the clinics and/or central HIMS location.
Responsibilities
Process the Authorizations for Release of Health Information (ROI) for all Medical and Dental sites
Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical/dental information. Verifying Release of Information documentation is in compliance with the request, authorization, company policy, and HIPAA regulations.
Daily rounds of picking up documents from front office and pods. Successfully uploading batches to drive for SmartFiler scanning.
Daily rounds of document drop off at clinic pods.
Successfully interacts and communicates with clinical staff to assist with deficient and delinquent medical record completion.
Respond to requests and releases patient information to persons or agencies in strict accordance with Company policy and HIPAA regulations.
Ensures only appropriate information is faxed to outside medical/dental facilities.
Act as liaison between third party vendors processing requests covered by agreements and Business Associate Agreements (BAA) with MCC.
Retrieve paper and electronic faxes. Faxed are distributed, scanned and/or actioned as necessary.
Works collaboratively with other departments.
Manual scanning of documents into patient charts, ensuring accuracy and appropriateness of information.
Locates and extracts pertinent information from medical/dental files as requested.
Merge duplicate patient records.
Process tasks received via inbox from Nurses, MA's, and Physicians etc.
Take telephone calls and assist with HIMS related phone calls.
Assist in pre-visit prep for patients which may include, but is not limited to, printing hospital records.
Contributes as part of the team ensuring all departmental tasks are done and completes other projects assigned by supervisor.
Support clinic HIMS as a ‘float' technician. Support will be determined based on staff & workload.
Perform other duties as assigned.
Qualifications
Education and Experience:
High School Diploma or Equivalent (GED) required.
Past work experience in a healthcare environment preferred.
Past work experience in an office environment preferred.
Previous experience with the Electronic Health Records (EPIC) preferred.
Previous experience and proficiency with Health Information Management Systems and protocols preferred.
Required Skills and Abilities:
Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
Strong and accurate data entry skills.
Must be able to effectively communicate in English verbally and in writing.
Must be able to work in fast pace medical environment.
Excellent teamwork and customer service skills.
High level of initiative and ability to follow through on assignments.
Must be able to work well independently and/or in groups.
Ability to recognize problems, offer solutions and seek help when necessary.
Follow verbal and written instructions and carry out directions.
Excellent attention to detail and ability to identify errors and correct them.
Must have reliable transportation.
Physical Requirements and Working Conditions:
Prolonged periods of sitting at a desk and working on a computer.
Use of mouse, keyboard and headset.
Moderate to loud noise and intermittent interruptions.
Must be able to lift up to 15 pounds at times.
Onsite position, onsite in person 5 days per week.
Benefits:
Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.
Marin Community Clinics is an Equal Employment Opportunity Employer
Min USD $25.00/Hr. Max USD $28.00/Hr.
$25-28 hourly Auto-Apply 60d+ ago
Temporary - Computer Support Technician - Coast Center
Mendocino College
Technical support specialist job in Ukiah, CA
Mendocino-Lake Community College District is currently accepting applications for a Short- Term, Non-Continuing Computer SupportTechnician for our Coast Center location in Fort Bragg. . Position is open until filled.
We are seeking an equity-minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website:MLCCD - Mission, Goals and Values.
Under direction of the department manager, performs computer support activities; installs microcomputers and servers; recommends hardware and software solutions; trains users in equipment and software; maintains hardware and software inventory; assists in networking issues; troubleshoots network printer problems; provides instructional computer lab support for faculty and administrative staff; provides support for multi-media equipment, teleconferencing, provides support and training for smart classrooms.
The primary work location will be in Fort Bragg, CA, however, travel to other centers or the Ukiah Campus could be required.
We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee.
APPLICATION PROCEDURE
Through the online portal, submit the following documents:
* Completedonlineapplication
* Resume
* A letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position
* Contact Information for 3 personal or professional references (no letters please)
Mendocino College welcomes applications from all qualified candidates who demonstrate sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of our community college students.
SALARY AND BENEFITS
This is a Short-Term Non-Continuing (STNC), temporary, hourly position, 20 hours per week, $28.41 per hour. Ed Code 88003 authorizes a governing board to hire STNC employees for less than 75% of a school year, up to 180 days.
Please see the current salary schedule at:MLCCD - Salary Schedule
Benefits: The College offers a Bronze level benefit plan at the cost of the employee.
Paid Time Off: The successful candidate will earn forty (40) hours of sick leave per fiscal year.
Retirement: This position may be eligible for CalPERS Retirement (contingent upon number of hours worked within the fiscal year.
REPRESENTATIVE DUTIES
The successful candidate will support student and institutional success by executing the following duties:
* Performs computer support activities; responds to questions and resolves computer-related problems, analyzing whether hardware, application software, programming, or systems software are involved; redirects computer problems if necessary
* Receives, sets up, and loads software; installs microcomputers; receives and installs microcomputer peripherals including multiple models, hardware configurations, and a variety of system software
* Coordinates the activities of the instructional computer lab; assists and interacts with instructors to provide access for projects; organizes, maintains, and develops operational and security procedures for instructional computer labs, coordinating such between the college centers and the main campus.
* Provides computer support for instructional and/or administrative computer use; provides telephone and on-site support for students, faculty, departments, and other District personnel; provides computer and software resources for students
* Learns new software applications quickly; assists in overall software maintenance; upgrades to new versions; and monitors software for viruses as necessary.
* Evaluates, tests, and recommends selected hardware and software packages and determines features that best meet District needs; researches products and vendors for long-term support and dependability; works with vendors to get configurations and pricing on new computer equipment and repair components
* Trains users in the use and care of microcomputer equipment, minicomputer peripherals and associated software
* Stays current on technical changes by reading trade journals and hardware/software manuals; attends workshops and meetings as directed.
* Maintains hardware and software microcomputer inventory; oversees purchase orders from generation to receipt of items; orders computer supplies from vendors.
* Identifies, diagnoses, and resolves problems for users of personal computer software and hardware, District network, the Internet and new computer technology; communicates solutions to end-users.
* Delivers, tags, and sets up end-user PC and Macintosh desktop hardware, software and peripherals.
* Diagnoses and resolves end-user network or local printer problems, PC and Macintosh hardware problems and mainframe, e-mail, Internet, and local-area network access problems.
* Coordinates timely repair of PC and Macintosh computer equipment covered by third-party vendor maintenance agreements.
* Performs minor desktop hardware repair for PC and Macintosh computer equipment and peripherals that are not covered by third-party vendor maintenance agreements.
* Helps install local area network cabling systems and equipment such as network interface cards, hubs and switches.
* Assists with network administration as related to server operating systems, TCP/IP and internet technology.
* Assists with telephone and telecommunications issues and planning also satellite and teleconferencing issues and planning as needed.
* Performs related duties as assigned.
WORKING CONDITIONS:
Office and computer room environment; subject to noise from computer equipment.
Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs.
QUALIFICATIONS
Must meet Human Resources guidelines for qualified hiring; including by not limited to a Live Scan background check and completion of TB test.
Must have experience in Computer Support.
High School Diploma / GED Equivalent, AA Preferred
KNOWLEDGE OF:
* Methods and procedures of operating electronic computers and peripheral equipment
* Administration (installation, maintenance, security, operation) of Windows Servers
* TCP/IP Lan/Wan environments and internet technologies and products
* Network strategies and a variety of network operating systems
* Operational and security procedures related to an instructional computer lab
* Teleconferencing and multimedia equipment
* Software licensing issues
* Recordkeeping techniques
* Basic troubleshooting techniques
* Macintosh and PCdesktop operating systems
* Various software applications and basic hardware for the PC and/or Macintosh
* Principles and theories of network systems and management
* Basic understanding of electrical safety procedures
* Verbal and written communication skills
* Interpersonal skills using tact, patience, and courtesy
ABILITY TO:
* Deliver technical customer support
* Identify, troubleshoot and resolve a wide range of technical computer-related problems
* Identify, evaluate and solve end-user workstation problems
* Support and train end-users in a wide range of software applications as needed
* Read, understand and apply complex technical information including periodicals, journals, governmental regulations, and hardware/software manuals
* Master new computer technology
* Operate computers and peripheral equipment properly, accurately and efficiently.
* Test and upgrade a variety of software and hardware
* Organize, prioritize, and schedule workload.
* Work independently with little direction.
* Analyze situations accurately and adopt an effective course of action.
* Communicate effectively both verbally and in writing.
* Meet schedules and timelines.
* Provide assistance in operating teleconferencing and multi-media equipment
* Learn department and program objectives and goals
* Establish and maintain cooperative and effective working relationships with others
* Operate computers and peripheral equipment properly and efficiently
PHYSICAL ABILITY TO:
Physical demands including sitting, standing, reaching, bending, walking, and lifting up to 70 lbs.
ADDITIONAL INFORMATION
IMPORTANT NOTES REGARDING APPLICATION PROCEDURE
All application materials must be received by 11:59 pm on the closing date indicated above.
Only completed applications with the above required documents will be reviewed by the committee.
Application materials not required (including reference letters) for this position will not be reviewed.
Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials.
Expenses related to the recruitment process are the responsibility of the applicant. Incomplete application packets will not be accepted.
Interviews are by invitation only.
The college does not reimburse applicants for related travel expenses.
SELECTION PROCEDURE
A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing yourapplication profile.
CONDITIONS OF EMPLOYMENT(Prior to beginning employment)
* In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;
* MustbefingerprintedthroughDOJandFBIandhavebackgroundclearance;and MusttakeaTBtest (oncehiredandevery fouryearsthereafter).
* Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention.
* Mendocino-Lake Community College District is not authorized to sponsor employment visas and be the employer of record for F-1 Visa - OPT extension
EEO STATEMENT
Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth),military or veteran status. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
ACCOMMODATIONS
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at ************** or via email at **************************.
COMMITMENT TO DIVERSITY
The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population.
Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all.
Mendocino-Lake Community College District is an Equal Opportunity Employer
ABOUT OUR COLLEGE
Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.
The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.
With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small- sized classes, personalized academic advising, and several hundred dedicated faculty and staff.
ABOUT OUR COMMUNITIES
Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.
Check out the local visitor guides to find out more:***********************************************************
$28.4 hourly Easy Apply 21d ago
Information Technology (IT) Specialist
Redwood Community Services 3.7
Technical support specialist job in Ukiah, CA
Job Title: Information Technology (IT) Specialist Department: Information Technology Status: Full-Time, Non-Exempt Hours: 40 hours per week Salary: $24.44 - $29.48 per hour (Depending on Experience) / Additional Differentials Must Qualify
Open Date: October 23, 2025
Close Date: Open until filled
Pay Differentials Offered (must qualify through testing or verification):
Language Translation - Bi-cultural Spanish: $1.00 per hour
Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
Bimodal Multilingualism - ASL Sign Language: $2.00 per hour
Overview:
We're looking for a skilled, service-minded individual who is as comfortable updating systems and troubleshooting software issues as they are reconciling systems and managing essential clerical tasks. This is a unique opportunity for someone who enjoys a balanced role, being approximately 50% technicalsupport and 50% administrative/clerical work.
About the Role:
The IT Specialist plays a key part in ensuring the smooth operation and security of our agency's technology infrastructure. You'll be working alongside two full-time technicians who focus on hands-on technical tasks, while your role bridges the gap between support, coordination, and administration.
Key Responsibilities:
Install, configure, and update software and hardware across our systems.
Serve as a primary point of contact for IT support, helping staff resolve technical issues efficiently through our internal helpdesk system, Freshworks.
Document technical problems and resolutions to maintain accurate records and elevate recurring issues or trends.
Collaborate with both internal team members and external vendors to ensure project timelines, updates, and service agreements are on track.
Conduct regular system maintenance in our internal systems, including Microsoft 365.
Create, manage, and distribute data-driven reports that help guide decision-making and continuous improvement across the department.
Assist with administrative and clerical functions, including department purchasing and financial processes, organizing training sessions, tracking asset inventory, and preparing documentation for audits or budget planning.
What We're Looking For:
We're seeking a candidate with a well-rounded background who is comfortable toggling between tech and administrative duties without missing a beat.
The right person will have:
At least one year of IT support experience in a professional setting.
A working knowledge of computer hardware, software, and networking systems.
Strong troubleshooting skills and the ability to communicate technical information clearly to non-technical users.
Experience managing documentation, organizing digital files, and updating systems.
A proactive mindset and the ability to prioritize tasks in a dynamic environment.
Bonus Points If You Have:
Familiarity with ticketing/helpdesk systems and automation tools.
Experience in an administrative support or hybrid tech/clerical role.
Comfort conducting staff training or writing user guides.
A customer service mindset with a focus on efficiency and follow-through.
Conditions of Employment:
May work across all agency programs as needed.
Occasional flexible work schedule required to meet individual client needs.
Must possess a valid CA Driver's License, current auto insurance, and a clean DMV printout (no more than 3 points).
Must pass a clear background check with DOJ, CACI, FBI, CCL.
CPR and First Aid Certified.
TB Exam and Physical at the time of employment.
Training Provided:
Comprehensive onboarding including CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, and Collaborative Problem Solving.
Benefits:
Comprehensive benefits package available.
To Apply:
Please visit our website at Redwood Community Services to apply or learn more about our values and services.
Redwood Community Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of its workforce.
$24.4-29.5 hourly 60d+ ago
Peer Support Specialist II
Pinoleville Pomo Nation
Technical support specialist job in Ukiah, CA
Full-time Description
The Peer SupportSpecialist II will provide culturally responsive support, guidance, and advocacy for Native American students and their families, helping them navigate the educational system, overcome challenges, and access necessary resources. The Peer SupportSpecialist II role focuses on fostering positive relationships, supporting students' emotional and academic well-being, and promoting family engagement, while maintaining a deep understanding of Native American cultures, values, and traditions.
The Peer SupportSpecialist II will work directly with the Behavioral Health Clinician to carry out individual youth wellness plans geared towards self-sufficiency and self-advocacy in a culturally relevant way
Pay: $28/hr., DOE
BENEFITS:
Comprehensive health, dental, vision, and life insurance benefits.
Professional development opportunities to support your career growth.
Contribution to the well-being and growth of Pinoleville Pomo Nation.
Wellness activities to support your overall health.
SIMPLE IRA with a 4% matching contribution.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provide one-on-one and group peer support to Native American students, focusing on emotional, academic, and social challenges.
Collaborate with school counselors, teachers, and administrators to support the academic and social success of Native American students.
Maintains case files for program participants, including assessments, wellness plan, meeting notes, daily student contact hours, attendance records and student academic progress reports.
Maintain confidentiality and respectful boundaries while fostering trust within the community.
Uses Trauma Informed approach in interactions with program participants and their families.
Requirements
Strong communication and interpersonal skills, with the ability to connect with students and families from diverse backgrounds.
Experience in peer support, counseling, social work, or a related field is preferred.
High School Diploma or GED required. College graduate or college students preferred, but not required.
Pre-employment drug test and FBI Live Scan background clearance.
Knowledge of principles and practices of building and maintaining strong relationships and connections with peers.
Pinoleville Pomo Nation is an equal opportunity employer and is committed to providing equal opportunity to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, or any other basis prohibited by law.
$28 hourly 60d+ ago
Technician - Tier 2
Hansel Auto Group
Technical support specialist job in Petaluma, CA
Why Work for Hansel Auto Group? We are looking to hire you not only for a job, but for a future! We're proud that we have a good number of employees who have been with us for 10, 20, 30 and even 40 years!! Because we are family owned, you will become a member of our family when you join us at Hansel Auto Group.
About Our Company
We are a family owned business with four generations and more than 60 years in Sonoma County. We sell and service eight of the most popular brands in the industry. While our primary business is dedicated to the selling and servicing of vehicles, it is without contest, that our people is what make the Hansel Auto Group great. We are fiercely committed to caring for our customers, our community, and each other. Our team members are the heart of our organization. With more than 500 employees, our leaders aim to create a culture and work environment where talented and ambitious people can have access to the best tools, training and management support to do their very best every day.
Our Culture
Caring Drives Us!! We care about making customers feel great, helping our employees succeed, and improving our community! We are intensely competitive and provide an environment in which everyone can be their best. This ensures that our customers get the best experience in the business and our community is a better place.
You can learn more about us by watching the following video:
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Job Description
Technician - Tier 2
($21- 29)
Defined as a technician holding 3 ASE's or having shown proficiency on the job in 3 skill areas covered by ASE certifications. Technician must produce at an efficiency of 100% or more on a consistent basis. Company will supply tools initially and will assist the Technician in transitioning to tool ownership.
Responsibilities and Duties
Defined as a second-level Technician
·Perform oil and filter exchanges
·Perform tire rotations, replacements and repairs
·Perform multi-point inspections
·Replace air and or cabin filters
·Perform year-two repairs as assigned by the Shop Foreman
Qualifications
Provide a clean and valid California license
Have the highest level of workmanship
Have your own tools
Must be reliable and punctual
Pass a drug test
Requirements
Factory Electrical Certification
Completion of all factory Web Based Training
Training and completion of NVH
Start of Factory Engine Repair Certification
Ongoing interaction and performance objectives to be set by shop foreman
Technician needs to position self to have completed some or start passing ASE exams as required by the brand
Introduction to light and medium repairs
Additional Information
Benefits and Perks
Medical Insurance
Dental Insurance
Vision Plan
Flexible Spending Plan
401-K
Employee Discounts on vehicles, service and parts
$58k-98k yearly est. 22h ago
Health Information Management System Technician (HIMS)
Marin Community Clinics 4.5
Technical support specialist job in Novato, CA
Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.
The Health Information Management System Technician (HIMS Technician) is responsible for the electronic and paper medical record management within Marin Community Clinics. The HIMS Technician provides timely and accurate medical record services and safeguards our patient's records in compliance with our Company policy and HIPAA regulations. Our mission to promote health and wellness through excellent, compassionate care for all guides our work every day. The position will perform the following tasks within the clinics and/or central HIMS location.
Responsibilities
* Process the Authorizations for Release of Health Information (ROI) for all Medical and Dental sites
* Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical/dental information. Verifying Release of Information documentation is in compliance with the request, authorization, company policy, and HIPAA regulations.
* Daily rounds of picking up documents from front office and pods. Successfully uploading batches to drive for SmartFiler scanning.
* Daily rounds of document drop off at clinic pods.
* Successfully interacts and communicates with clinical staff to assist with deficient and delinquent medical record completion.
* Respond to requests and releases patient information to persons or agencies in strict accordance with Company policy and HIPAA regulations.
* Ensures only appropriate information is faxed to outside medical/dental facilities.
* Act as liaison between third party vendors processing requests covered by agreements and Business Associate Agreements (BAA) with MCC.
* Retrieve paper and electronic faxes. Faxed are distributed, scanned and/or actioned as necessary.
* Works collaboratively with other departments.
* Manual scanning of documents into patient charts, ensuring accuracy and appropriateness of information.
* Locates and extracts pertinent information from medical/dental files as requested.
* Merge duplicate patient records.
* Process tasks received via inbox from Nurses, MA's, and Physicians etc.
* Take telephone calls and assist with HIMS related phone calls.
* Assist in pre-visit prep for patients which may include, but is not limited to, printing hospital records.
* Contributes as part of the team ensuring all departmental tasks are done and completes other projects assigned by supervisor.
* Support clinic HIMS as a 'float' technician. Support will be determined based on staff & workload.
* Perform other duties as assigned.
Qualifications
Education and Experience:
* High School Diploma or Equivalent (GED) required.
* Past work experience in a healthcare environment preferred.
* Past work experience in an office environment preferred.
* Previous experience with the Electronic Health Records (EPIC) preferred.
* Previous experience and proficiency with Health Information Management Systems and protocols preferred.
Required Skills and Abilities:
* Proficiency in Microsoft Office (Word, Excel, Outlook) is required.
* Strong and accurate data entry skills.
* Must be able to effectively communicate in English verbally and in writing.
* Must be able to work in fast pace medical environment.
* Excellent teamwork and customer service skills.
* High level of initiative and ability to follow through on assignments.
* Must be able to work well independently and/or in groups.
* Ability to recognize problems, offer solutions and seek help when necessary.
* Follow verbal and written instructions and carry out directions.
* Excellent attention to detail and ability to identify errors and correct them.
* Must have reliable transportation.
Physical Requirements and Working Conditions:
* Prolonged periods of sitting at a desk and working on a computer.
* Use of mouse, keyboard and headset.
* Moderate to loud noise and intermittent interruptions.
* Must be able to lift up to 15 pounds at times.
* Onsite position, onsite in person 5 days per week.
Benefits:
Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.
Marin Community Clinics is an Equal Employment Opportunity Employer
Min
USD $25.00/Hr.
Max
USD $28.00/Hr.
$25-28 hourly Auto-Apply 60d+ ago
MDDU CBRN Tech Support Specialist Level I
Parsons Commercial Technology Group Inc.
Technical support specialist job in Novato, CA
In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.
Job Description:
Parsons is looking for an amazingly talented MDDU CBRN Tech SupportSpecialist Level I to join our team!
What You'll Be Doing:
* Will act as a site manager.
* Conduct CBRN detection operations at the direction of federal staff to include coordinating with stakeholders, managing equipment, planning logistics, developing plans, teaching and training equipment protocols to stakeholders, reporting information as appropriate, notifying chain of command as appropriate, writing situational reports and after-action reports, and following up with the stakeholder in post-deployment communications.
* Manage and maintain file system for regional documentation to include record keeping, following file standards and protocols, and maintaining both electronic and paper files.
* Responsible for maintaining their equipment, tactics, techniques, and procedure standards by completing all training, including refresher training, in accordance with MDDP policies.
* Supports fleet management by documenting, tracking, submitting, and filing all necessary fleet vehicle information in accordance with MDDP, CWMD, and DHS policies.
* Adheres to professional standards and codes of conduct set forth by MDDP, CWMD, and DHS including dress code, all forms of communication standards, social media regulations, and other policies as required.
* Presents clear, concise, and accurate information on the Mobile Detection Deployment Program and its capabilities to a variety of stakeholders and group sizes.
* Professionally conducts training on and answers questions on policies, procedures, protocols, and equipment of the program to a variety of stakeholders and group sizes
* Provide SITREPs at the end of each mission operational period.
* Provide AAR at the conclusion of deployment.
What Required Skills You'll Bring:
* Active Secret security clearance or higher
* Must be able to obtain DHS suitability
* Experienced in chemical, biological, radiological and nuclear detection and CBRN training and exercises
* 10 years experience in radiological and nuclear detection and training
* Special event operational experience including SEAR or NSSE events
* Knowledgeable and skilled in using a variety of equipment including but not limited to Mobile/Portable Radiation Detection Systems, Personal Radiation Detectors PRD Spectroscopic/Non-Spectroscopic;; Radiological Isotope Identification Device RIID High-Res/Low-Res;. Auxiliary Equipment: Radios, Radioactive Material Sources.
* Equipment experience shall include the use of primary and secondary screening devices, shall include spectroscopic devices, and chemical identification equipment utilizing FTIR and Raman technologies.
* Certifications and training shall include NIMS and ICS certifications and courses, at least one basic radiation fundamental training program certification, and primary and secondary screener preventative certifications shall be completed and with valid certificate.
* Level I candidates will demonstrate excellent decision making and critical thinking skills and be able to operate in a high paced environment with deadlines.
* At minimum, the Level I candidate will have 10 years experience in the operational planning and coordination of detection and preventative activities with a minimum 7 years of hands-on equipment experience.
* Must be able to lift and carry up to 50 pounds of equipment
* Excellent verbal and communications skills to include completing daily situation reports, after-action reports, and monthly report.
* Proficient in the use of computers, A/V equipment, Microsoft Office products, Word, Excel, PowerPoint.
* Radiation Worker training and experience working with radioactive materials.
* Willingness to travel up to 75 percent of the month within the contiguous United States and US territories may be required including back to back trips in excess of a week. May be called to support PM directly when requested or function as Acting PM for periods no longer than 30 consecutive days.
* Must have valid driver's license and experience towing larger trailers including a fifth wheel
* Must have a Class B CDL license or ability to obtain one within 3 months of being hired
What Desired Skills You'll Bring:
* Biological and chemical detection experience is desired
* Bachelor's degree is desired
Security Clearance Requirement:
An active Secret security clearance is required for this position.
This position is part of our Federal Solutions team.
The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now.
Salary Range: $86,700.00 - $151,700.00
We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!
Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.
We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************
$42k-53k yearly est. Auto-Apply 21d ago
Information Technology (IT) Specialist
Redwood Community Services 3.7
Technical support specialist job in Ukiah, CA
Job DescriptionSalary: $24.44 - $29.48 per hour (Depending on Experience) / Additional Differentials Must Qualify
Job Title:Information Technology (IT) Specialist Department:Information Technology Status:Full-Time, Non-Exempt
Hours:40 hours per week
Salary:$24.44 - $29.48 per hour (Depending on Experience) / Additional Differentials Must Qualify
Open Date:October 23, 2025
Close Date:Open until filled
Pay Differentials Offered (must qualify through testing or verification):
Language Translation - Bi-cultural Spanish: $1.00 per hour
Bimodal Bilingualism - ASL Sign Language: $1.00 per hour
Bimodal Multilingualism - ASL Sign Language: $2.00 per hour
Overview:
Were looking for a skilled, service-minded individual who is as comfortable updating systems and troubleshooting software issues as they are reconciling systems and managing essential clerical tasks. This is a unique opportunity for someone who enjoys a balanced role, being approximately 50% technicalsupport and 50% administrative/clerical work.
About the Role:
The IT Specialist plays a key part in ensuring the smooth operation and security of our agencys technology infrastructure. Youll be working alongside two full-time technicians who focus on hands-on technical tasks, while your role bridges the gap between support, coordination, and administration.
Key Responsibilities:
Install, configure, and update software and hardware across our systems.
Serve as a primary point of contact for IT support, helping staff resolve technical issues efficiently through our internal helpdesk system, Freshworks.
Document technical problems and resolutions to maintain accurate records and elevate recurring issues or trends.
Collaborate with both internal team members and external vendors to ensure project timelines, updates, and service agreements are on track.
Conduct regular system maintenance in our internal systems, including Microsoft 365.
Create, manage, and distribute data-driven reports that help guide decision-making and continuous improvement across the department.
Assist with administrative and clerical functions, including department purchasing and financial processes, organizing training sessions, tracking asset inventory, and preparing documentation for audits or budget planning.
What Were Looking For:
Were seeking a candidate with a well-rounded background who is comfortable toggling between tech and administrative duties without missing a beat.
The right person will have:
At least one year of IT support experience in a professional setting.
A working knowledge of computer hardware, software, and networking systems.
Strong troubleshooting skills and the ability to communicate technical information clearly to non-technical users.
Experience managing documentation, organizing digital files, and updating systems.
A proactive mindset and the ability to prioritize tasks in a dynamic environment.
Bonus Points If You Have:
Familiarity with ticketing/helpdesk systems and automation tools.
Experience in an administrative support or hybrid tech/clerical role.
Comfort conducting staff training or writing user guides.
A customer service mindset with a focus on efficiency and follow-through.
Conditions of Employment:
May work across all agency programs as needed.
Occasional flexible work schedule required to meet individual client needs.
Must possess a valid CA Drivers License, current auto insurance, and a clean DMV printout (no more than 3 points).
Must pass a clear background check with DOJ, CACI, FBI, CCL.
CPR and First Aid Certified.
TB Exam and Physical at the time of employment.
Training Provided:
Comprehensive onboarding including CPR/First Aid, Crisis Communication/Pro-ACT, Trauma-Informed Care, Motivational Interviewing, and Collaborative Problem Solving.
Benefits:
Comprehensive benefits package available.
To Apply:
Please visit our website at Redwood Community Servicesto apply or learn more about our values and services.
Redwood Community Services, Inc. is an Equal Opportunity Employer and values diversity at all levels of its workforce.
$24.4-29.5 hourly 8d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Healdsburg, CA?
The average technical support specialist in Healdsburg, CA earns between $37,000 and $116,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Healdsburg, CA