Technical support specialist jobs in Lakeside, CA - 331 jobs

Associates at California Bank & Trust work in a relationship-centered culture where they are provided with the tools, training, and opportunities to build the best possible relationships with our clients and with each other. Our workplace culture values each associate's unique experiences, background and perspectives and provides a collaborative environment for all employees to grow and thrive. As a premier California-focused financial services company dedicated to serving its communities, families, and businesses (small, mid-sized and large), CB&T has been active for 70 years and has more than 80 full-service branch offices across the state. This dedication has helped the bank earn recognition as a perennial powerhouse in yearly voting for "Best Bank" and "Best Commercial Bank" from the readers of San Diego Union-Tribune and Orange County Register . Additionally, as a division of Zions Bancorporation, the bank has collected multiple Greenwich Excellence Awards for "Overall Client Satisfaction" in Small Business & Middle Market Excellence Awards. We are looking for a Premier Client Support Specialist in San Diego, CA. This role focuses on coordinating all Premier Wealth Management support activities, special projects, internal controls, including training of new accounts functions, loan processing and serve as the liaison between Premier Wealth Management groups (Executive, Private and Non-Profit), Branch Administration, Compliance and other bank departments. Essential Functions: Coordinates all Premier Wealth Management support activities, special projects, internal controls, including training of new accounts functions, loan processing and serve as the liaison between Premier Wealth Management groups (Executive, Private and Non-Profit), Branch Administration, Compliance and other bank departments. Processes and closes both routine and complex residential and commercial loans. Communicates and consults with existing and prospective customers on products and services offered to ensure needs are met. Accepts loan applications for underwriting and documentation and closes loans. Reviews and audits loan documentation for accuracy and completeness and follows up as necessary. May perform cash handling and deposit functions. Other duties as assigned. Qualifications: Requires High School diploma or equivalent and some experience in private/executive banking, including regular client contact, or other directly related experience. A college degree and 2 years related experience preferred. Basic knowledge of bank products, procedures and customer service. Ability to assist with working loan files and new relationships. Must be knowledgeable in lending regulations. Be familiar with common office software and applications. Must have strong interpersonal, written, and verbal communication skills. Must be able to work independently, prioritize projects, and follow through on deadlines. Benefits: Medical, Dental and Vision Insurance - START DAY ONE! Life and Disability Insurance, Paid Paternal Leave, and Adoption Assistance Health Savings (HSA), Flexible Spending (FSA), and dependent care accounts Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience Mental health benefits, including coaching and therapy sessions Tuition Reimbursement for qualifying employees Employee Ambassador preferred banking products This position is eligible to earn a base salary in the range of $20 - $22 hourly depending on job-related factors such as level of experience.

The position provides initial triage technical support. Reviews and acts as primary point of contact for phone, walk-in and ticket support requests. Responsible for clarifying user requests, assisting in directing users to self-help resources and assisting the Tech Support Specialists in ticket resolution. Handles select functions related to employee hiring/terminations such as new machine setups, inventory and phone system updates. Essential Duties and Responsibilities Staffs the Institute help desk and any/all help systems. Performs various account setup, maintenance, and termination. Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets. Maintains software license records. Assists in technical support of users in the use of file and electronic mail systems Perform other related duties and assignments as required Leveling Requirements Knowledge of Mac OSX and Windows operating systems. Experience with computer hardware and prior help desk experience a plus. How to Apply Interested applicants should submit their resume.

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at *********************************************** Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas). Advertised: Nov 20 2025 Pacific Standard Time Applications close:

Full-time Description Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What sets you apart: IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP

Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners. Position Summary Speech Language Pathology Technology Support Specialist (Technology Support Specialist I) This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date. For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page. Pay, Benefits, and Work Schedule Anticipated Hiring Salary Amount: $4,595 per month CSU Classification Salary Range: $4,595 - 6,694 per month Salary is commensurate with the background and experience of the individual selected. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year. A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package. This position is required to work in person on campus. California State University San Marcos A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve. California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues. Cutting-edge research meets hands-on application at our campus and in the real world. Application Process This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025. Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu. Supplemental Information Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html. Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California. California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).

We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols. Key Responsibilities Provide front-line technical support via phone, email, and in person Install, configure, and maintain workstations, laptops, and peripheral devices Troubleshoot user access issues related to CAC, Active Directory, and network permissions Support patch management, antivirus, and STIG compliance tasks Assist in imaging systems and software deployment using tools like SCCM or MDT Maintain inventory of IT assets and support lifecycle management Escalate unresolved issues to higher-level system administrators or network teams Log all support interactions in the ticketing system and track resolution status Provide user guidance and training on common applications and security best practices Minimum Qualifications U.S. Citizenship and Secret clearance or eligibility Associate's degree in IT, Computer Science, or related field (Bachelor's preferred) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting Familiarity with DoD security policies, including RMF and DISA STIGs Security+ certification required Additional Preferred Qualifications Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems Experience with DoD user account provisioning and revocation procedures Familiarity with VDI environments (e.g., Citrix, VMware Horizon) ITIL v4 Foundation certification Experience working in a SIPR/NIPR dual-environment support role Strong communication skills and ability to support non-technical users

Roles and Responsibilities Work as part of a team providing end user helpdesk support for multiple customers. Perform hardware, software, and network troubleshooting. Determine the best solution based on the issue and details provided by customers. Track all work. Provide detailed and accurate descriptions. Provide an excellent example of customer service. Share technical knowledge and help mentor fellow techs/team members wherever possible. Provide clients with one-to-one or one-to-many customer service & support as needed. Direct unresolved issues/escalate to the next level of support personnel. Identify and suggest possible improvements on procedures. Pass on any feedback or suggestions by customers to the appropriate internal team. Qualifications Professional work ethic Motivated self-starter Excellent customer service and communication skills Willingness and ability to travel locally and on a regular basis Strong desire to learn and understand our underlying software/systems/technology

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Internship Program - ITS (Information Technology Solutions) This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects. Program Goals: * Begin building technical foundation * Provide challenging assignments * Develop enterprise perspective * Begin network building * Transition to job offers after schooling is complete * Build pride and engagement Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration. Each program consists of yearly rotations in departments such as: * Engineering, Sales, Service & HR IT * Enterprise Applications * Client Support Services * Cybersecurity * Solar Analytics * Infrastructure Services * Manufacturing IT Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business. Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns. Minimum qualifications: * Currently enrolled in a Bachelor's or Master's program at an accredited school * Current overall GPA of at least 2.8 on a 4.0 scale. * 0-3 years of related experience. * Previous internship and/or relevant project experience in a technology related field. * Must be able and willing to relocate to San Diego, CA for the duration of the internship Preferred Qualifications: * Ability to work in a fast-paced cross-functional team environment. * High energy level and sense of urgency. * Strong verbal and written communication skills. * Good business / technical judgment. * Ability to handle multiple priorities for a variety of tasks. Compensation: The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type. #2026ETPosting This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: January 8, 2026 - April 30, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Internship Program - ITS (Information Technology Solutions) This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects. Program Goals: Begin building technical foundation Provide challenging assignments Develop enterprise perspective Begin network building Transition to job offers after schooling is complete Build pride and engagement Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration. Each program consists of yearly rotations in departments such as: Engineering, Sales, Service & HR IT Enterprise Applications Client Support Services Cybersecurity Solar Analytics Infrastructure Services Manufacturing IT Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business. Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns. Minimum qualifications: Currently enrolled in a Bachelor's or Master's program at an accredited school Current overall GPA of at least 2.8 on a 4.0 scale. 0-3 years of related experience. Previous internship and/or relevant project experience in a technology related field. Must be able and willing to relocate to San Diego, CA for the duration of the internship Preferred Qualifications: Ability to work in a fast-paced cross-functional team environment. High energy level and sense of urgency. Strong verbal and written communication skills. Good business / technical judgment. Ability to handle multiple priorities for a variety of tasks. Compensation: The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type. #2026ETPosting This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at **************************** Posting Dates: January 8, 2026 - April 30, 2026 Any offer of employment is conditioned upon the successful completion of a drug screen. Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.

IT & Engineering Internship Program About Us GigaKOM has been a leading provider of enterprise IT solutions for over 20 years, serving educational institutions, government agencies, and businesses across California. Through strategic partnerships and a commitment to innovation, we deliver cost-effective and reliable services that help our clients thrive in a digital-first world. Now, through our Internship Program, we're opening our doors to the next generation of tech talent. If you're passionate about AI, systems infrastructure, or network engineering, this is your opportunity to gain real-world experience in a fast-paced and mission-driven tech company. About the Internship Program The IT & Engineering Internship is designed for aspiring tech professionals who want to explore fields such as: Artificial Intelligence & Automation Network Infrastructure & Cybersecurity Systems Engineering & Cloud Services Technical Support & IT Operations You'll be part of a team developing and supporting technical solutions that power public-sector organizations and enterprise clients throughout California. Duration & Schedule Term: 8-12 weeks (possibility for extension based on performance) Start Date: Rolling start dates offered year-round Schedule: Flexible part-time or full-time options Key Responsibilities As an IT & Engineering Intern at GigaKOM, you'll: Assist in configuring and maintaining secure network infrastructures Support deployment and monitoring of cloud-based and on-premise systems Collaborate on AI-related initiatives including automation tools, chatbots, and data pipelines Troubleshoot hardware and software issues across multiple platforms Participate in systems design reviews, documentation, and testing Gain exposure to cybersecurity best practices and enterprise IT frameworks What We're Looking For Required: Current enrollment in or recent graduation from a Computer Science, IT, Engineering, or related program Foundational knowledge of networking, operating systems, and system architecture Proficiency with tools such as Python, Bash, PowerShell, or SQL Strong analytical and problem-solving abilities Willingness to learn and contribute in a team-oriented environment Preferred: Experience with AI tools, cloud platforms (AWS, Azure, or GCP), or scripting languages Familiarity with routers, firewalls, VLANs, and network diagnostics Interest in public-sector IT solutions, security, or emerging technologies Mentorship & Development Get assigned a mentor within the IT or Engineering team Join weekly sessions focused on cutting-edge tech topics, project management, and industry best practices Receive continuous feedback and a comprehensive performance review at the end of the program Compensation & Perks Compensation: Paid and unpaid roles available depending on role and availability Professional Development: Workshops, tech demos, and access to virtual industry events Career Growth: Strong interns may be considered for part-time or full-time roles after the internship Team Culture: Inclusive, collaborative, and innovation-focused Communication & Collaboration Reports To: Engineering Manager or Internship Program Coordinator Collaborates With IT staff, software developers, project managers, and fellow interns Application Process Ready to explore a career in tech with real impact? Submit your resume and a short statement of interest-be sure to mention your passion for IT/Engineering and what you're eager to work on at GigaKOM. Build your future with GigaKOM. Work on impactful projects, deepen your technical skills, and join a company that is driving digital transformation in the public sector.

Job DescriptionPosition Title: Network Support Technician Clearance Required: Active Top SecretOverview The Network Support Technician will provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities Network Support & Troubleshooting Configure and troubleshoot network switches (Cisco or similar). Diagnose communication issues between endpoint devices and switches. Update IOS/firmware on switches, routers, and wireless access points. Support installation, removal, and reinstallation of network equipment during submarine or barge moves. Map network drives, assign IP addresses, configure printers, and support network connectivity for users. Desktop / Help Desk Responsibilities Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues. Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar). Enable/disable user accounts following established procedures. Support end users in a secure military environment with professionalism and clear communication. Secure Communications Equipment (COMSEC) Support Handle TACLANE devices, including key uploads (EKMS) and battery changes. Follow all Navy COMSEC handling policies-errors can result in personal consequences. Maintain strict policy discipline when managing encryption equipment. Physical Network Infrastructure Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations. Assist with copper and fiber optic cable runs (pulling, terminating, routing). Transport equipment, tools, and materials between PNS-DET sites. Support site surveys in accordance with BICSI and Unified Facilities Criteria standards. Operational Environment Work Perform technical tasks aboard submarines and in confined spaces. Carry equipment down ladders and maneuver gear in tight quarters. Work in close proximity with Navy personnel and contractor teammates. Coordination & Communication Serve as a liaison with Code 109.11 and PNS-DET technical teams. Participate in planning for building moves, cabling changes, or infrastructure modifications. Communicate clearly with both technical and non-technical personnel. Qualifications Required Active Top Secret clearance. Hands-on experience configuring switches and troubleshooting network connectivity. 1-3 years of Help Desk/Desktop Support experience. Experience using ticketing systems in an IT operations environment. Ability to work in tight or confined spaces (submarines). Ability to transport and install network equipment. Strong communication skills and adaptability to military work environments. Preferred Familiarity with TACLANE/EKMS devices or other COMSEC equipment. Navy, DoD, shipyard, or submarine environment experience. Experience conducting site surveys using BICSI standards. Fiber/copper cabling installation experience. Understanding of basic network security principles. CompTIA Security+, Network+, or CCENT/CCNA certifications. Powered by JazzHR 7VaiCSbROZ

Job DescriptionDescription: Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What you'll need to have to join our award-winning team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What sets you apart: IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP

SDSU Imperial Valley Sciences and Engineering Laboratories are in Brawley, CA, providing access to laboratory classrooms and research facilities. At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information regarding the SDSU Imperial Valley Campus, click here. Education and Experience Equivalent to four years of experience providing instructional support services for a related unit or discipline, or in producing materials or supplies or repairing equipment in a discipline related to specialty area to which assigned. or Equivalent to two years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the area to which assigned may be substituted for one year of the required experience. or Equivalent to four years of college with 16 semester units in courses involving extensive use of materials, supplies, or equipment and in a discipline related to the specialty area to which assigned may be substituted for two years of the required experience. Key Qualifications * Experience with management, maintenance, and operational support of various scientific instrumentations. * Experience assigned to a laboratory or other instructional area, responsible for use of the facilities and providing all the support services for the classes or individuals using the area. Issues, stores, orders and inventories materials, supplies and equipment and are expected to use knowledge of the discipline to evaluate suitability, or substitutions in emergencies. * Experience operating and providing faculty and students with assistance in interpreting results from scientific equipment. * Experience maintaining extensive bacteriologic collections; builds or constructs models as teaching aids. * Experience with schedules and plans center or equipment utilization; collection of common and rare specimens to match course needs. * MS or PhD in Chemistry, Engineering, Biochemistry, or related discipline with a knowledge of principles of providing support services; knowledge of the common principles, methods, and techniques related to the disciplines; knowledge of materials, supplies and equipment and their uses related to the disciplines is preferred. * Three years of experience of using major instruments, providing instructional support services, producing materials or supplies, or repairing equipment in a discipline related to the areas to which they are assigned, i.e., chemistry, engineering, or biochemistry is preferred. * Knowledge of discipline particularly in recognizing the commonality between services required for various courses and for developing systems for maximizing facilities and equipment. Compensation and Benefits San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth. Compensation: Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines. * Initial step placement is not expected to exceed Step 6 ($5,569) for highly qualified candidates. * CSU Classification Salary Range: $5,044 - $7,348 per month (Step 1 - Step 20). * Future increases, including step advancements, are subject to contract negotiations. Full Benefits Package Includes: * Generous Time Off: 15 paid holidays, vacation, and sick leave. * Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC. * Health Coverage: Medical, dental, and vision options at low or no cost. * Education Support: CSU tuition fee waiver for employees and eligible dependents. * Optional Offerings: FlexCash, life and disability insurance, legal and pet plans. * Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities. Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview. SDSU Values At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion. Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Equal Opportunity and Excellence in Education and Employment All university programs and activities are open and available to all regardless of race, sex, color, ethnicity, or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all. Supplemental Information Apply by October 26, 2025 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at ***************. Advertised: Oct 10 2025 Pacific Daylight Time Applications close:

Job Description We are seeking a Computer User Support Specialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols. Key Responsibilities Provide front-line technical support via phone, email, and in person Install, configure, and maintain workstations, laptops, and peripheral devices Troubleshoot user access issues related to CAC, Active Directory, and network permissions Support patch management, antivirus, and STIG compliance tasks Assist in imaging systems and software deployment using tools like SCCM or MDT Maintain inventory of IT assets and support lifecycle management Escalate unresolved issues to higher-level system administrators or network teams Log all support interactions in the ticketing system and track resolution status Provide user guidance and training on common applications and security best practices Minimum Qualifications U.S. Citizenship and Secret clearance or eligibility Associate's degree in IT, Computer Science, or related field (Bachelor's preferred) 3+ years of experience providing user and desktop support in a DoD or secure environment Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting Familiarity with DoD security policies, including RMF and DISA STIGs Security+ certification required Additional Preferred Qualifications Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems Experience with DoD user account provisioning and revocation procedures Familiarity with VDI environments (e.g., Citrix, VMware Horizon) ITIL v4 Foundation certification Experience working in a SIPR/NIPR dual-environment support role Strong communication skills and ability to support non-technical users

Job Facts: This Customer Technical Support Specialist is responsible for providing direct and indirect customer technical support for GenMark products. Duties will range from providing phone support to customers and internal personnel; complaint handling including receiving, logging, investigating, resolution, tracking and trending; training customers and internal personnel; aiding in commercialization of new products and improving technical support procedures and tools. Provide technical expertise and support to customers by telephone, email and remote access Provide technical assistance to sales, molecular application specialists and marketing as required Customer complaint handling including receiving, logging, investigating, resolving with customers and tracking/trending of complaints in compliance with the Quality System requirements Report tracking and trending of field product performance metrics for both system and assay data to enable continuous improvement Responsible for answering customer calls and trouble shoot issues after normal business hours and on weekends Participate in developing and implementing new product and technical support plans to ensure successful launch and customer support Ensure fact-based scientific, engineering and analytical best practices and principles are utilized to accomplish tasks Provide an open environment and promote teamwork across the organization Demonstrate and advocate the Cultural Beliefs Assist with special projects as requested and perform additional duties as required Who you are: Associates degree (or equivalent military training) Preferred Requirements: BS degree in Biochemistry, Microbiology, Molecular Biology, Analytical Chemistry or a related field; MS degree is a plus 1 to 2 years of experience Ability to gain knowledge of all products within the business area Ability to utilize MS Office, SFDC, SAP, Acrobat, and other supporting software Strong communications/listening skills with a corresponding ability to relay information succinctly and accurately Ability to positively negotiate with and defuse irate, dissatisfied customers and maintain their confidence and loyalty Benefits: We offers highly competitive benefit plans and programs, including: Medical, dental and vision insurance 401(k) and 401(k) matching Paid time off Long Term Incentive Plan (available at certain position levels)

Network Support Technician Clearance Required: Active Top SecretOverview The Network Support Technician will provide network, desktop, and on-site technical support for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities Network Support & Troubleshooting Configure and troubleshoot network switches (Cisco or similar). Diagnose communication issues between endpoint devices and switches. Update IOS/firmware on switches, routers, and wireless access points. Support installation, removal, and reinstallation of network equipment during submarine or barge moves. Map network drives, assign IP addresses, configure printers, and support network connectivity for users. Desktop / Help Desk Responsibilities Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues. Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar). Enable/disable user accounts following established procedures. Support end users in a secure military environment with professionalism and clear communication. Secure Communications Equipment (COMSEC) Support Handle TACLANE devices, including key uploads (EKMS) and battery changes. Follow all Navy COMSEC handling policies-errors can result in personal consequences. Maintain strict policy discipline when managing encryption equipment. Physical Network Infrastructure Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations. Assist with copper and fiber optic cable runs (pulling, terminating, routing). Transport equipment, tools, and materials between PNS-DET sites. Support site surveys in accordance with BICSI and Unified Facilities Criteria standards. Operational Environment Work Perform technical tasks aboard submarines and in confined spaces. Carry equipment down ladders and maneuver gear in tight quarters. Work in close proximity with Navy personnel and contractor teammates. Coordination & Communication Serve as a liaison with Code 109.11 and PNS-DET technical teams. Participate in planning for building moves, cabling changes, or infrastructure modifications. Communicate clearly with both technical and non-technical personnel. Qualifications Active Top Secret clearance. Hands-on experience configuring switches and troubleshooting network connectivity. 1-3 years of Help Desk/Desktop Support experience. Experience using ticketing systems in an IT operations environment. Ability to work in tight or confined spaces (submarines). Ability to transport and install network equipment. Strong communication skills and adaptability to military work environments. Preferred Familiarity with TACLANE/EKMS devices or other COMSEC equipment. Navy, DoD, shipyard, or submarine environment experience. Experience conducting site surveys using BICSI standards. Fiber/copper cabling installation experience. Understanding of basic network security principles. CompTIA Security+, Network+, or CCENT/CCNA certifications.

Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. This position is contingent on contract award. How Role will make an impact: Technical Proficiency: * Computer networking concepts, protocols, and security methodologies * System performance and availability monitoring * Network access, identity, and access management (e.g., Public Key Infrastructure) * Remote access technologies * Systems administration concepts * Common network tools (e.g., ping, traceroute, nslookup) * Electronic device functionality (computers, network components, peripherals) * Operating System command line execution (e.g., ipconfig, netstat) * Cloud computing service and deployment models (SaaS, IaaS, PaaS) * Network protocols (TCP/IP, DHCP, DNS) Security Awareness: * Cybersecurity principles, threats, and vulnerabilities * National and international cybersecurity laws, regulations, and ethics * Organizational IT user security policies (e.g., account management, access control) * Data security standards (PII, PCI, PHI) * Information classification, compromise procedures, and incident management processes Support and Service Delivery: * Risk management processes (assessment and mitigation) * Incident data analysis and trend identification * Service desk best practices * Customer service and communication skills * Technical training development and delivery * Incident tracking and solution database management * Trouble ticketing system utilization (incident, problem, event documentation) * Standard Operating Procedure (SOP) development and maintenance Requirements What you'll need to have to join our award-winning team: * Clearance: Must possess and maintain an active Secret Clearance * Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. * IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What sets you apart: * IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP

The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user. Specific Job Duties Include: Answer incoming Help Desk calls and emails Create tickets and collect basic client information such as: Company information User Issue Whos effected Perform basic Help Desk troubleshooting Password resets Add/Remove O365 licenses Fix broken mapped network drives Add/remove PC user (Local/Domain) Install updates Add printers (Local and Networked) Install client-side software Troubleshoot client-side network connections Setup email on mobile devices Act as HelpDesk Tier 1 escalation Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less) Restore files Review application issues Identify and address network outages Troubleshoot group policies Troubleshooting site-to-site and point-to-site VPN issues Address network connectivity issues Review server space issues Requirements: 1-3 years of experience in Help Desk or IT support position High School diploma or GED equivalent Strong networking knowledge Ability to problem solve and troubleshoot Familiar with Windows Server Excellent verbal and written communication skills Detail-oriented and organized Ability to multitask and excellent time management skills Work as a proactive team member in an office setting Fast-paced learner with 1-2 week training period Working knowledge of Microsoft O365 email and office Working knowledge of Microsoft Windows