Technical support specialist jobs in Mishawaka, IN - 144 jobs

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description A Technical Support Specialist for KMC Controls provides direct technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to: * Answer technical sales questions via email, telephone, internet, and other written or oral communications. * Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent. * Travel to job sites to resolve issues, as needed. * Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed. * Assist customers in the preparation of project submittal information as needed: * Select KMC products to meet application needs. * Create typical application wiring diagrams. * Review customer submittal information for completeness & accuracy. * Develop standardized written sequences of operation. * On occasion for specific projects and customers with prior approval: * Write application software panel files and test for proper operation. * Create/develop associated graphical library files * Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project. * Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result. * Format shall follow the agreed upon KMC style guide for such programming. * Files shall be fully documented according to the style guide. * Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager. * Provide KMC approved customized "mentoring" training classes to KMC customers. * Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed. * Provide copies of any developed panel files & related materials to the VP-Technical Support team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules. * Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules. * Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following: * Product specs and functional requirements * Desired & required feature definitions * Market applications, including all "pull along" devices * Competitive analysis of competitive models vs. KMC's solution * Identification of competitive advantages of KMC's solution * Target sell price of the KMC solution * Definition of estimated annual volumes. * Expected "time-to-market" requirements * Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products. * As necessary, conduct technical product presentations to customers or potential customers. * As necessary, refer non-sales related technical support questions to the Technical Support and Applications department. * Actively/daily engage in the use of the company's CRM system. * Represent KMC Controls at various trade shows and conferences. * Travel as directed and approved (expected to range between 40 - 70%) Position Requirements QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * 5 years Design/Development Engineering in HVAC Digital Controls OR * 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR * 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar. * Niagara AX/N4 experience/certification is preferred. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development. EDUCATION and/or EXPERIENCE Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline. * Proven experience in technical sales, preferably in the HVAC industry. * In-depth knowledge of HVAC systems, controls, and building automation. * Familiarity with KMC Controls' product portfolio and software platforms is a plus. * Niagara AX/N4 experience/certification is preferred. * Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred. * Design/Development Engineering in HVAC Digital Controls is preferred. * Willingness to travel as needed to meet with clients, attend trade shows, and industry events. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management. MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. Full-Time/Part-Time Full-Time Position BAS Technical Support Specialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners. KMC is dedicated to: * Building automation solutions that are easy to purchase, install, and use * Providing open, secure, and scalable systems * Facilitating reductions of energy consumption and operating costs * Increasing occupant comfort and productivity Our Mission Innovative and intuitive solutions; responsive and supportive people. Our Vision KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees. Made in the USA KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

As an IT Support Specialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration. Direct Reports: None HOW YOU WILL MAKE AN IMPACT 20% Provides effective technical support to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices. 10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures. 10% Provides exceptional technical support and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices. 10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation. 10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT Technical Support Specialists. 10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership. 10% Assists with development and maintenance of required departmental reports. 5% Maintains inventory of all credit union owned hardware, and software deployed to staff. 5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership. 5% Provide mentoring, coaching, and training to junior level IT Technical Support Specialists and communication regarding any new or updated policies and procedures. Completes all IT related training. 5% Effectively engages in high level, self-directed time management and prioritization of workload. -- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control. WHAT YOU WILL NEED TO SUCCEED Experience 3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred. Education / Certifications / Licenses A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license. PREFERRED SKILLS Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments. Professional level of verbal and written communication skills are essential to the position. Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems. Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed. Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures. Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values. INTERPERSONAL SKILLS Courtesy and tact are essential elements of the job. Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring. Communications generally require shorter and not in-depth discussions. COMPETENCIES Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results. Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities. Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain. Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners. Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction. Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome. ADA REQUIREMENTS Physical Requirements Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. ACKNOWLEDGEMENT Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law. Why JoinIN Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this. Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels. Competitive Salary: Attractive compensation package with performance-based incentives and bonuses. Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO. Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here! Visit our Opportunities page for more information. For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************

Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred. Knowledge & Skills * Requires technical knowledge of computer operations. * Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software. * Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations. * Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment. * Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner. Working Conditions * Works in an office environment. * May experience some mental/visual fatigue due to continued use of computer equipment. * Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines. * Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.

IT Support Specialist RATE: $25.00-$30.00 per hour Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs. ESSENTIAL FUNCTIONS: Image new computers for deployment and evaluate old computers for repurposing or recycling. Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals. Identify and resolve network/VOIP issues. Configure and install application software and operating systems. Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms. Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training. Provide technical guidance to employees and create user-friendly documentation. Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends. Support company phone systems and assist with mobile device management. Collaborate with other Information Technology staff on various projects. Perform all other duties as assigned. EDUCATION AND EXPERIENCE: Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education. Microsoft, Cisco, Linux, or similar certification is a plus. SKILLS, TALENTS AND/OR CHARACTERISTICS Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role Hands-on experience with Windows/Linux OS environments Good understanding of computer systems, mobile devices and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus IND123

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

This role, under technical supervision, performs calibrations, maintaining calibration records, organizing tools and instruments, and ensuring compliance with quality system requirements and industry standards. The role requires you to perform basic tests, accurately document procedures, and learn higher-level skills under supervision to advance your career. Position Responsibilities: Perform routine calibrations of test and measurement equipment under supervision. Prepare instruments and test setups for calibration and verification activities. Maintain and update calibration logs, records, and certificates in accordance with laboratory quality procedures. Label equipment with calibration status and ensure traceability of all calibrated items. Use software to track equipment due for calibration and coordinate scheduling with laboratory teams. Support the maintenance, cleaning, and organization of calibration equipment and the metrology lab. Communicate with service providers to facilitate outside calibrations. Follow established procedures and safety guidelines while handling sensitive instruments and reference standards. Report out-of-tolerance conditions or equipment issues to the Equipment and Calibration Specialist. Participate in internal audits, quality system reviews, and continuous improvement initiatives as required. Learn to perform tasks at higher levels of responsibility under supervision. Must be able to judge workmanship and maintain consistent quality. Enter and review data into computer. Follow all ICC-ES laboratory safety protocols, PPE requirements, and quality procedures. Participate in training on ISO/IEC 17025 requirements and ICC-ES quality systems. Facilitate equipment tracking, labeling, and storage. Perform other duties, responsibilities, and special assignments as assigned. Essential Skills and Education / Experience: Preferred Education: High school diploma or equivalent. Preferred Experience: Associate degree or technical training in metrology, electronics, or related field preferred. Preferred indications of competence to fill the position: Basic understanding of measurement principles, calibration concepts, or quality systems desirable. Proficient in using Microsoft Windows, Microsoft Office (Word, Excel, Outlook) and an aptitude for software comprehension. Ability to read and follow technical instructions, drawings, and safety procedures. Strong attention to detail, technical communication, and accurate data entry skills. Willingness to learn, take direction, and work as part of a team. Physical requirements of role: Capable of lifting 50 pounds. Comfortable with heights up to 20 feet. Compensation details: 20-25 Hourly Wage PI44c0671abb17-31181-39191591

Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

ITS CLIENT SERVICES - Technical Support Specialist II Job Classification The Technology Support Specialist II is part of a team responsible for providing comprehensive, multi-tiered IT support for Andrews University employee and student computing devices, including department-wide and institutional-wide systems. This role is responsible for diagnosing and resolving hardware, software, and connectivity problems while supporting device lifecycle management, endpoint security, and project execution. Collaborates closely with fellow IT staff and helps mentor junior support personnel and student workers. Qualifications summary See qualifications in the full position description. Must be a Seventh-day Adventist in good and regular standing. Duties and responsibilities Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Mentorship & Documentation * Collaborate with team members in a professional and collegial manner * Guide and mentor student workers * Contribute to and maintain internal documentation, troubleshooting guides, and end user support materials * Help ensure consistent knowledge transfer across the Client Services team Supervisory responsibilities N/A Qualifications Minimum Qualifications: * Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience * 2-4 years of experience in technical support or a related IT role * Strong working knowledge of Windows , mac OS, enterprise productivity tools (Microsoft 365, Google, Zoom), basic TCP/IP networking concepts and 802.1x wireless protocols; knowledge of Linux a plus * Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, mac OS, iOS and Android Preferred Qualifications: * Industry certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator * Experience with enterprise ticketing systems (e.g., Freshservice), Active Directory, TCP/IP networking principles and 802.1x wireless protocols; knowledge of Linux a plus * Familiar with software packaging and remote support tools * Familiar with higher education IT environments, including student device support, classroom AV, and academic software Must be a Seventh-day Adventist in good and regular standing. Technical competencies Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management Interpersonal interactions User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Physical demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment * May include frequent disruptions and frequent changes in work priorities * On-site role with occasional after-hours support during campus events or system upgrades. * Must be able to lift up to 50 lbs. and perform work in classrooms, labs, and wiring closets, including work performed in cramped or awkward positions * May be required to travel within campus locations on short notice

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) * Actively participate in securing and containing the manufacturing environment. * Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. * Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. * Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. * Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. * Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. * Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. * Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software * Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. * Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. * Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: * Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. * Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage * ITIL Foundations certification required Qualifications & experience: * At least 2 years of experience in the field or in a related area required. * Strong communication and relationship skills. * Demonstrated ability to lead through influence. * Demonstrated ability to manage and execute competing priorities in a fast-paced environment * Strong critical thinking / problem solving skills * Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: * Works independently without supervision. * Strong team player. * Works effectively with cross-departmental teams. * Excellent oral and written communication skills. * Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

Job DescriptionSalary: Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Heres 5 ways that CTE makes a difference: Training/Career Development Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week. CTE Perks Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed. Position Qualifications Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills

The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include: Responsibilities: Follow documented operating procedures and customer service guidelines for Help Desk support. Receive, process, and respond to Help Desk tickets received from the ticketing system. Effectively troubleshoot and solve desktop hardware and software issues. Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions. Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned. Assist Help Desk with asset management. Eliminate and/or recycle outdated equipment and software. Qualifications: Currently pursuing a bachelor's degree in computer/information technology or other relevant focus Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities Highly organized, disciplined in time management, and possess a sense of urgency Ability to identify and solve problems effectively Interest in IT aspects and ability to pick up technical concepts quickly Ability to lift up to 20 pounds and move equipment Hours : Part-Time during the Spring and Full-Time during the Summer Location : Goshen, IN Please attach a cover letter in the process of applying for this position.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Here's 5 ways that CTE makes a difference: Training/Career Development Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week. CTE Perks Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements