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Help Desk Support Specialist
Lutheran Social Services of Wi & Up Mi 3.7
Technical support specialist job in Racine, WI
Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer SupportSpecialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. Compensation for the role is targeted at $20-$22/hr.
IT Customer SupportSpecialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI.
The role will work with a team of 4 IT Customer SupportSpecialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call.
This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete.
Under the direction of the Support Supervisor, the IT Customer SupportSpecialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer SupportSpecialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer SupportSpecialist input. The IT Customer SupportSpecialist collaborates closely with Sr. Customer SupportSpecialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
Receive and resolve IT trouble tickets logged through call tracking system
Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan
Perform primary functions of answering phones, e-mails, and tracking issues
Resolve front line support issues and escalate as needed
Remotely install, upgrade, and maintain IT software for end users
Follows instructions and IT policies to perform functions
Work independently when required
Monitor outstanding tickets and resolve or update as required
Ability to travel on occasion
Other duties as assigned
PERKS:
Public Service Loan Forgiveness (PSLF)
By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program.
Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan.
LSS Clinical Managers (...@lsswis.org) and Human Capital employees can assist you in applying for this benefit.
Medical/Dental/Vision Insurance
Flex Spending for Dependent & Health Care
Mileage reimbursement
Paid Time Off
10 Paid Holidays
Ability to Contribute to 403B
LSS makes annual raises a priority for employees
Employee Assistance Program
Service Awards and Recognition
EDUCATION AND/OR EXPERIENCE:
This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must.
Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently.
Excellent customer service skills
Excellent verbal and written communication skills
Knowledge of support and troubleshooting techniques for the following:
Enterprise and standalone Windows 7 PCs
Peripherals (printer, scanner, etc.)
Small networks including DSL configurations, Broadband, and secure WiFi
Microsoft productivity software (Office 2010)
Basic Active Directory experience
Understanding of Exchange distribution groups and resources
Strong problem solving skills
Strong Organizational Skills
Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching
Ability to handle several issues at the same time
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.
TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required.
Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).
$20-22 hourly 6d ago
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Information Technology Support Associate
Berkot's Super Foods 4.0
Technical support specialist job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level Information Technology (IT) Support Associate. This candidate will provide first-line technicalsupport to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field strongly preferred.
2+ years of technicalsupport experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 1d ago
IT Lead, PLM
Komatsu America Corp 4.9
Technical support specialist job in Chicago, IL
Join Komatsu and Be Part of Something Big!
The PLM Lead is responsible for leading the development, integration, management, and optimization of the PLM tools (Siemens Teamcenter, Dassault 3DExperience, PTC Windchill or Autodesk Fusion). This role oversees the interface of PLM with SAP and other systems, ensuring seamless integration and operation. You will play a pivotal role in defining technical strategies, guiding solution design, and ensuring successful implementation of PLM to meet business objectives. Additionally, the role will develop implementation plans in coordination with stakeholders and support business case development for PLM technology projects across different divisions.
Key Job Responsibilities
To be successful in this role, the PLM IT lead must have a strong understanding of both technical skills and business processes and be able to effectively present and demonstrate solutions to an executive audience.
Lead and oversee the implementation, development, upgrades, support, and process optimizations of PLM tools (Teamcenter, 3DX, Windchill or Fusion).
Define technical requirements, specifications, and architecture designs based on business objectives and user needs.
Conduct technical feasibility assessments and prototype development to validate design concepts and identify potential risks and challenges.
Employ application and integration development best practices, enterprise architecture standards, functional and technical solution architecture modification and design, environment management, and testing.
Ensuring PLM Solution is implemented successfully, sustainability of technology and applications on security compliance and capability enhancement and alignment product roadmaps.
Identify, investigate, and recommend improvements to products, systems, and processes and provide technical feedback for proposed system design and implementation activities.
Stay current with industry trends and best practices, application logging, monitoring, and observability.
Serve as the PLM expert and primary point of contact for all engineering applications.
Train business users on new PLM processes and manage business requests.
Qualifications/Requirements
Bachelor's degree in information technology, information science or a related field
10+ years of experience in PLM tools (Teamcenter, 3DX, Windchill or Fusion) implementation, integration & support, with 4+ years of experience in technical leadership roles.
Ability to lead teams, communicate effectively, and build strong relationships.
Hands‑on experience with PLM tools (Teamcenter, 3DX, Windchill or Fusion), software development, and related technologies.
Strong technical skills in PLM, including experience with data management, process optimization, and system administration.
Strong analytical and problem‑solving skills to address PLM issues and implement solutions.
Ability to learn new technologies and adapt to changing requirements.
Strong written and verbal communication skills.
Hiring Range
At Komatsu, your base pay is one part of your total compensation package. This role pays $140,000. The actual offer will consider a wide range of factors, including experience and location.
Company Benefits
Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well‑being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
401k and/or employee savings programs
Employee time off (vacation and designated holidays)
Employee and family assistance programs
Disability benefits
Life insurance
Employee learning and development programs
Diversity & Inclusion Commitment
At Komatsu, we come from diverse backgrounds, with unique perspectives, experiences and contributions. We believe that our people are part of our shared purpose. Connected by our core values of ambition, perseverance, collaboration and authenticity, we are committed to continually advancing in our support of diversity and inclusion. United, we are on a journey towards a sustainable future that creates value together.
Company Information
Komatsu develops and supplies technologies, equipment and services for the construction, mining, forklift, industrial and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For more than a century, the company has been creating value for its customers through manufacturing and technology innovation, partnering with others to empower a sustainable future where people, business and the planet thrive together. Since the company's founding in 1921, Komatsu has been committed to supporting individuals and communities through job training, skills development and giving back. As a Komatsu employee, you will be encouraged to grow alongside our global company, contributing to a more sustainable future for all. If you are looking for a company that values your talent and potential, join Komatsu to be a part of something big and help advance modern society. Learn more at *************** .
EEO Statement
Komatsu is an Equal Opportunity Workplace and an Affi ‑ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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$140k yearly 7d ago
Technology Value Realization Specialist
Aramco 4.5
Technical support specialist job in Chicago, IL
Aramco energizes the world economy.
Aramco occupies a special position in the global energy industry. We are one of the world's largest producers of hydrocarbon energy and chemicals, with among the lowest Upstream carbon intensities of any major producer.
With our significant investment in technology and infrastructure, we strive to maximize the value of the energy we produce for the world along with a commitment to enhance Aramco's value to society.
Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, we combine market discipline with a generations' spanning view of the future, born of our nine decades experience as responsible stewards of the Kingdom's vast hydrocarbon resources. This responsibility has driven us to deliver significant societal and economic benefits to not just the Kingdom, but also to a vast number of communities, economies, and countries that rely on the vital and reliable energy that we supply.
We are one of the most profitable companies in the world, as well as amongst the top five global companies by market capitalization.
Overview
We are seeking a Technology Value Realization Specialist to join our Technology Strategy & Planning Department (TSPD).
TSPD's mission is to provide high-impact leadership and support across the technology life-cycle, from strategy setting to value realization and sustainable growth, and partner with corporate and business stakeholders to integrate new technologies into the company's strategies and investment plans.
Your primary role is to play a central part in the corporate stage-gate and value realization process. You will provide leadership in the implementation, governance and sustainable capability needed to support full integration, application and continuous improvement of the technology stage-gate process.
Key Responsibilities
As the successful candidate you will be required to perform the following:
Support the company-wide roll-out of the Technology Realized Value (TRV) KPI validation and reporting process in partnership with Upstream, Downstream, Finance & Technology Organizations.
Manage and oversee the technology stage-gate process, including ongoing implementation to support R&D, technology development, demonstration and deployment, and transition to operations in order to enable value realization from technology investments.
Provide leadership for scientists, engineers, and other business/functional specialists to enable de-risking and go/no go decisions for R&D projects, ensuring technical-commercial readiness prior to deployment and value realization.
Serve as an internal consultant for project teams on the development of robust business cases, deployment and value realization strategies, including partnering with technical, commercial and business leads to implement robust commercial review process to maximize financial return and strategic impact from R&D projects.
Assess technology stage-gate practices and related activities across the Company, in order to maintain high-standards and compliance with the Corporate Technology Development General Instructions.
Partner with R&D staff and stakeholders in technology, business and supporting functions, in order to ensure alignment across all areas and to support a smooth transition and adoption of the enhanced technology management processes.
Provide expert guidance to project teams and technology/executive management on related activities, including business case development, IP and commercial strategy, supply chain development, deployment plans, business models, value realization and related techno-economics.
Support financial reporting for deployed technologies to ensure value capture.
Minimum Requirements
You must hold a Bachelor degree in Science or Engineering. An advanced degree (MBA/Finance) is highly desirable.
You should have at least 10 years of professional experience, including at least 5 years of experience in commercial technology development and value realization, preferably with some experience in oil and gas, chemicals and related industries.
You must possess subject matter expertise, business acumen and effective change management skills.
You will be able to demonstrate experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, Clarity and similar software applications.
A proven track record of successfully working with multi-cultural, cross-functional teams, and developing productive working relationships.
Experience with Operation Excellence (OE) process development, implementation, including continuous improvement is also required.
Work Location & Work Schedule
Work Location: Within Saudi Arabia - To be specified in Job offer
Work Schedule: Full Time - To be specified in Job offer
Job Posting Duration
Job Posting Start Date: 11/19/2025
Job Posting End Date: 12/31/2026
Working environment
Our high-performing employees are drawn by the challenging and rewarding professional, technical and industrial opportunities we offer, and are remunerated accordingly.
At Aramco, our people work on truly world-scale projects, supported by investment in capital and technology that is second to none. And because, as a global energy company, we are faced with addressing some of the world's biggest technical, logistical and environmental challenges, we invest heavily in talent development.
We have a proud history of educating and training our workforce over many decades. Employees at all levels are encouraged to improve their sector-specific knowledge and competencies through our workforce development programs - one of the largest in the world.
$77k-114k yearly est. 17h ago
Help Desk Specialist
Robert Half 4.5
Technical support specialist job in Munster, IN
Robert Half is looking for a skilled Help Desk Specialist to join our team in Munster, Indiana. This long-term contract position offers an excellent opportunity for individuals passionate about providing technicalsupport and resolving IT issues efficiently. The ideal candidate will bring strong troubleshooting capabilities and a customer-focused approach to ensure smooth operations.
Responsibilities:
• Address and resolve 40-60 user support calls daily, ensuring timely and effective assistance.
• Diagnose and troubleshoot Tier 1 technical issues, escalating complex matters to Tier 2 support when necessary.
• Perform Active Directory tasks, including unlocking accounts and resetting passwords.
• Maintain accurate records of all issues and resolutions using the designated ticketing system.
• Collaborate with team members to manage and prioritize incoming support tickets.
• Provide clear and concise end-user documentation to assist clients in resolving recurring issues.
• Utilize tools such as HP diagnostics and Citrix technologies to assess and resolve hardware or software concerns.
• Deliver exceptional customer service, ensuring that users feel supported and informed throughout the troubleshooting process.
• Stay proactive in identifying and resolving simple technical issues independently.
• Contribute to team efficiency by coordinating efforts and sharing insights into common user challenges.
Requirements:
• Minimum of 1-2 years of experience in IT Helpdesk or technicalsupport roles.
• Proficiency in Active Directory tasks, including account administration and password management.
• Strong troubleshooting skills with the ability to manage multiple tasks simultaneously.
• Familiarity with tools such as HP diagnostics and Citrix technologies.
• A+ Certification is advantageous but not mandatory.
• Excellent communication skills with a focus on delivering customer-first solutions.
• Ability to create user-friendly documentation for end-users.
• Eagerness to learn new technologies and grow within the IT field.
Benefits available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professional are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
$34k-47k yearly est. 4d ago
Desktop Support Specialist
Spectraforce 4.5
Technical support specialist job in Chicago, IL
Job Title: Desktop SupportSpecialist (Level 2/3 Support)
Duration: 6 months (CTH)
We are seeking an experienced and technically proficient Desktop Engineer (Level 2/3) to join our IT team. The ideal candidate will be responsible for providing advanced desktop support, handling mobile device management, and ensuring smooth device management and deployment in Intune. This role involves a mix of in-person support for executive staff, device building and deployment, and troubleshooting complex hardware and software issues. The ideal candidate will also be capable of working independently with minimal supervision while providing "white glove" treatment for executives.
Top 5 Skills Required:
5+ Years of Experience: Minimum 5 years of experience in desktop support, with a strong background in handling Level 2/3 support tasks and complex technical troubleshooting.
Mobile Device Management (MDM) Support: Proficiency in supporting and managing mobile devices across multiple platforms (iOS, Android) and utilizing MDM tools, including Intune.
ITIL Knowledge: Familiarity with ITIL processes for managing and delivering IT services, particularly around incident, problem, and change management.
Intune Expertise: Strong experience with Microsoft Intune, including building, deploying, and managing devices, as well as Intune Application Management (for both internal and third-party applications).
White Glove Support: Providing exceptional, high-touch "white glove" support to executives, ensuring that all IT-related needs are met in a highly professional and efficient manner.
Key Responsibilities:
Desktop Support & Troubleshooting:
Provide high-level support for desktop systems, including Windows and mac OS, and troubleshoot complex hardware and software issues. Act as the primary point of contact for all advanced desktop issues (Level 2/3 support).
Mobile Device Management (MDM):
Manage and support mobile devices via Intune, ensuring devices are properly configured, secured, and compliant with organizational policies. Provide MDM support for mobile phones, tablets, and laptops.
Device Building & Deployment:
Build and configure desktops, laptops, and mobile devices in line with corporate standards. Deploy and manage these devices through Intune, ensuring they are fully integrated with company systems and applications.
Executive Support (White Glove Treatment):
Provide exceptional support to executives and high-level staff, ensuring their devices are set up to meet their specific needs. Handle face-to-face interactions and ensure an impeccable experience.
Day-to-Day Ticket Management:
Manage and balance incoming service tickets, addressing issues promptly while keeping accurate records. Handle a variety of support requests, including software installations, hardware repairs, and system upgrades.
In-Person Support:
Provide in-person desktop support to employees across the organization, ensuring that all end-users receive prompt and efficient service.
Documentation & Reporting:
Maintain accurate documentation of support activities, configurations, and troubleshooting steps. Generate reports on support requests and trends to help improve processes.
Qualifications:
Education:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Experience:
5+ years of experience in desktop support, IT support, or related roles.
Extensive experience in Mobile Device Management (MDM) and Intune deployment and management.
Strong experience in providing white-glove support for executives.
Knowledge and practical application of the ITIL framework.
Technical Skills:
Advanced troubleshooting skills for desktop hardware/software issues.
Expertise in Intune (building, deploying, and managing devices and applications).
Familiarity with Active Directory, networking, and security protocols.
Knowledge of Microsoft Office 365, networking, and peripheral devices (printers, etc.).
Proficient with MDM tools and mobile device troubleshooting.
Ability to work with both Windows and mac OS operating systems.
Soft Skills:
Presentable and Professional Appearance: Must maintain a polished and professional image at all times, especially when interacting with executive staff.
Friendly & Social: Comfortable interacting with employees at all levels and providing a positive, approachable demeanor.
Face-to-Face Interactions: Comfortable with in-person, direct communication with customers and end-users, delivering excellent service at all times.
Organizational Skills: Able to manage multiple tasks, prioritize work effectively, and stay organized in a fast-paced environment.
Self-Starter: Ability to work independently with minimal supervision and make decisions as needed.
Day-to-Day Activities:
Balance and manage incoming service tickets, prioritizing and addressing issues as needed.
Handle in-person desktop support for employees, ensuring quick and effective resolutions.
Build, configure, and deploy devices (laptops, desktops, mobile devices) using Intune and other tools.
Provide exceptional customer service, particularly to executive staff, ensuring that all IT-related needs are met with "white glove" treatment.
Preferred Skills:
Certifications like CompTIA A+, MCDST, Microsoft Certified IT Professional (MCITP), or ITIL Foundation.
Experience with cloud-based desktop solutions and virtualization tools.
Experience managing and deploying software via Intune.
$40k-52k yearly est. 3d ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Technical support specialist job in Aurora, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 11d ago
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Harbor Freight Tools 4.4
Technical support specialist job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
$54k-68k yearly est. 2d ago
IT Support Specialist (Entry Level)
Knowles Corporation 4.7
Technical support specialist job in Itasca, IL
Endpoint Engineering * Create, maintain, and deploy standard operating system images for desktops and laptops. * Assist with patch management, software packaging, and endpoint configuration. * Monitor endpoint health and encryption compliance (e.g., BitLocker).
* Support device lifecycle management including provisioning, upgrades, and decommissioning.
Helpdesk Support
* Provide Tier 1 technicalsupport for hardware, software, and network-related issues.
* Troubleshoot and resolve incidents involving Microsoft 365, Outlook, Teams, VPN, and printing services.
* Manage Active Directory accounts, including password resets and group memberships.
* Respond to user requests via ticketing system, phone, and email.
* Assist with onboarding and offboarding processes, including account setup and equipment provisioning.
Cybersecurity Monitoring
* Monitor alerts from cybersecurity platforms (e.g., antivirus, endpoint protection, SIEM).
* Assist in investigating suspicious activities such as failed login attempts, phishing emails, and malware detections.
* Escalate potential threats to senior IT staff.
* Support basic compliance and security hygiene initiatives.
Networking Support
* Assist with troubleshooting network connectivity issues.
* Perform basic switch port checks and cable management.
* Document network configurations and changes.
Documentation & Collaboration
* Maintain accurate records of support activities, system configurations, and procedures.
* Collaborate with IT team members on projects and departmental initiatives.
Qualifications
* Associate or bachelor's degree in information technology, computer science, or a related field.
* Strong interest in endpoint management, cybersecurity, and IT support.
* Basic understanding of Windows OS, Microsoft 365, and networking fundamentals.
* Excellent communication, troubleshooting, and organizational skills.
* Ability to work independently and collaboratively within a team.
* Eagerness to learn and grow in a dynamic IT environment.
Preferred Skills (Not Required)
* Familiarity with endpoint management tools (e.g., Microsoft Intune, SCCM).
* Exposure to cybersecurity platforms and monitoring tools.
* Experience with ticketing systems (e.g., ServiceNow, Jira).
* Basic scripting knowledge (e.g., PowerShell, Bash).
EEO-M/F/D/V
At Knowles, we strive to deliver a Total Rewards package that will attract, engage, and retain top talent. The salary range for this position is $50,000yr - $60,000yr. This is a good faith estimate on the applicable range and serves as a general guideline. We recognize that candidates will come to us with different sets of skills and experiences. Therefore, the offer will be determined more or less than the anticipated range after considering various factors, including but not limited to the scope and responsibilities of the position, the candidate's experience, education, skills and abilities as well as internal equity and alignment with market data. Certain roles may be eligible for other compensation and benefits programs.
Benefits and other Compensation Programs
At Knowles, we strive to deliver a market competitive compensation and benefits programs that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The specific programs and options available to any given employees may vary depending on eligibility factors such as geographic location, date of hire, candidate experience and qualifications as well as market and business considerations.
We also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including medical, dental and vision insurance, a 401(k) plan with a company match, short-term and long-term disability coverage, life insurance and wellbeing benefits, among others. Below is a summary of common benefits that Knowles provides to employees (eligibility requirements apply):
* Medical, dental and vision
* Health Savings Account (HSA) / Flexible Spending Accounts (FSA)
* 401K plan with a company match - 100% match on the first 5% you contribute
* Short- and Long-term disability coverage
* Life Insurance and AD&D - 100% paid by employer
* Employee Assistance Program (EAP)
$50k-60k yearly Auto-Apply 60d+ ago
Healthcare IT Help Desk
Sentinel 3.8
Technical support specialist job in Chicago, IL
Responsibilities
Sentinel is seeking a Level 2 Help Desk SupportSpecialist to provide technicalsupport and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity.
Qualifications
Key Responsibilities:
Interpret, analyze, troubleshoot, and resolve technical issues across software, hardware, and client-specific applications.
Deliver high-quality customer service and support with minimal supervision.
Accurately document issues and resolutions using ticketing software.
Support Microsoft Active Directory and Windows 7/10 environments.
Provide assistance with Microsoft Suite (Word, Excel, PowerPoint, Access, Outlook).
Maintain and update anti-virus software and Windows systems.
Install and maintain VoIP systems.
Utilize RMM tools and Veeam Backup for system monitoring and data protection.
Requirements:
5+ years in a similar technicalsupport role.
Experience with Cisco Meraki, Microsoft Windows Server, M365 apps, Azure, and VMware.
Experience supporting Meditech in an active healthcare facility
Proficiency in PowerShell scripting, Active Directory/Entra, DNS, and DHCP.
LAN/WAN and telecommunications experience.
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$70,000-$80,000/annually
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$70k-80k yearly Auto-Apply 60d+ ago
Deskside Suppor
Artech Information System 4.8
Technical support specialist job in Northbrook, IL
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title:
Deskside Support Representative Distributed Client Services
Location: Northbrook, IL
Duration:
12 months with possible extension
Job Description:
Deskside Support Representative - Onsite Support
· Basic Windows OS skills, basic HW Diag skills, PC set up skills, must be able to manage PC parts inventory, action ticket system for work effort
Qualifications
share resume asap
Additional Information
For more information, Please contact
Shubham
97295-4595
$48k-58k yearly est. 17h ago
Information Technology
Vp 3.9
Technical support specialist job in Chicago, IL
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$34k-71k yearly est. Auto-Apply 60d+ ago
Information Technology
Level 10 4.1
Technical support specialist job in Hoffman Estates, IL
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technicalsupport and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
$25k-33k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Waukegan, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-37k yearly est. 5d ago
Junior Network Administrator
Axxum Technologies
Technical support specialist job in Chicago, IL
Junior Network AdministratorLocation: Chicago, IL
Monitor and assist in managing network infrastructure (firewalls, routers, switches, wireless access points)
Desktop support person in a Windows environment with some network
Assist in implementing and maintaining network and security policies, procedures, and configurations
Support incident response efforts by identifying, analyzing, and escalating potential security threats
Maintain user access controls, permissions, and authentication systems
Perform basic vulnerability scans and support patch management
Monitor network and security logs for unusual or unauthorized activity
Assist in maintaining documentation for network diagrams, configurations, and standard procedures
Support internal audits and compliance efforts (e.g., HIPAA, PCI, or ISO 27001 if applicable)
Collaborate with senior administrators to remediate system vulnerabilities
Required Qualifications:
1+ years of hands-on experience or strong academic background in networking and/or security (internships acceptable)
Desktop support person in a Windows environment with some network
Basic understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls
Familiarity with security concepts such as authentication, encryption, and endpoint protection
Strong troubleshooting skills and willingness to learn new technologies
Ability to work under direction and escalate issues appropriately
SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
$41k-55k yearly est. Auto-Apply 60d+ ago
Crisis Support Technician - On Call
Dupage County Health Department 2.7
Technical support specialist job in Geneva, IL
Do you want to make a difference in the lives of others? Your skills, experience, and passion are needed on our team. We are looking for new on-call team members to join us, at our Crisis Recovery Center, to work as Crisis Services Technicians. This is an exciting opportunity to part of the expanding crisis services at the DuPage County Health Department!
Located in our new Crisis Recovery Center on the DuPage County Campus in Wheaton, Crisis Services provides 24/7 crisis mental health services to county residents experiencing psychiatric crises or needing support for mental illness symptoms. Our team delivers top-notch care with rapid response times. Click to learn more about the Crisis Recovery Center.
In this on-call position, you will be required to work at least three (3) shifts per month, having evening and weekend availability, working no more than 1000 hours per year. We offer a $2.00 per hour shift differential for our second shift and $2.50 for our overnight shift.
Responsibilities
Supports maintenance of a safe, therapeutic environment for clients seeking services through Crisis Recovery Center programs on the Substance Use Stabilization Unit, Adult Mental Health Unit, and Youth Mental Health Unit, as well as in Crisis Residential.
Facilitates client safety and quality care in Crisis Residential and Crisis Recovery Center Programs, through completion of client rounding and belongings checks
Assists with client medication observation in Crisis programming as needed
Performs tasks related to maintaining environmental standards in crisis programming
Assist in de-escalation of clients experiencing a mental health crisis through engagement with client and coordination with team members providing clinical intervention.
Completion of required documentation within established timeframes, through use of an Electronic Client Record
Participates in team meetings to assess clients' progress.
Participates in emergency response activities as assigned.
Requirements
A qualified candidate must possess a valid State of Illinois Driver's license and have a good driving record. New employees are required to attend paid on-site, HR New Hire Orientation at our Central Public Health Center in Wheaton, during our day shift generally, from 8:00 am to 4:30 pm, for one week. Must have flexibility to work on the day shift for two weeks of additional training on site at the CRC.
Must be 21 years of age. Experience preferred, but not required
While performing the duties of this job, the employee must be able to stand, walk, use hands to push and pull cleaning equipment, reach with hands and/or arms, climb ladders, crouch or stoop, and lift or move up to 10 pounds.
Salary
$17.00 Hourly
Job Type
On-Call
Service Unit
Behavioral Health Services
Department
Emergency Services
$17 hourly 11d ago
Deskside Support Specialist
Artech Information System 4.8
Technical support specialist job in Chicago, IL
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Title: Deskside SupportSpecialist
Duration: 12+Months (Possible Extension)
Location : CHICAGO, IL (Onsite)
SKILLS OVERVIEW (List or Overview):
· Candidate requires 5-7+ years of Deskside Break/Fix troubleshooting and solutioning experience in larger corporate environments.
· Must have provided VIP level Support
· The support platform is Microsoft OS including Win7 and some Win10 (piloting).
· In addition there is a need for some current MAC OS support (corporate environment) including OS troubleshooting, imaging, and builds.
· The candidate must also be able to support Mobility Devices (phone and tablet) of multiple platforms including Apple, Android, and Microsoft.
· This position requires solid experience in application support of standard Microsoft Office products current through Office 365, including support of Outlook/Exchange in a corporate environment across PC, phone, and tablet devices.
· The candidate must be able to provide on-site and remote support of high level and executive end users through the use of in person, phone, and Remote Takeover tools.
· Superior Customer Service skills are essential and the candidate must have outstanding communication skills both verbal and written.
Additional Information
For more information, Please contact
Shubham
************
$48k-58k yearly est. 60d+ ago
Information Technology
Level 10, LLC 4.1
Technical support specialist job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The Information Technology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technicalsupport and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
$25k-33k yearly est. 18d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Aurora, IL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-36k yearly est. 5d ago
Junior Network Administrator
Axxum Technologies
Technical support specialist job in Chicago, IL
Job DescriptionJunior Network AdministratorLocation: Chicago, IL
Monitor and assist in managing network infrastructure (firewalls, routers, switches, wireless access points)
Desktop support person in a Windows environment with some network
Assist in implementing and maintaining network and security policies, procedures, and configurations
Support incident response efforts by identifying, analyzing, and escalating potential security threats
Maintain user access controls, permissions, and authentication systems
Perform basic vulnerability scans and support patch management
Monitor network and security logs for unusual or unauthorized activity
Assist in maintaining documentation for network diagrams, configurations, and standard procedures
Support internal audits and compliance efforts (e.g., HIPAA, PCI, or ISO 27001 if applicable)
Collaborate with senior administrators to remediate system vulnerabilities
Required Qualifications:
1+ years of hands-on experience or strong academic background in networking and/or security (internships acceptable)
Desktop support person in a Windows environment with some network
Basic understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls
Familiarity with security concepts such as authentication, encryption, and endpoint protection
Strong troubleshooting skills and willingness to learn new technologies
Ability to work under direction and escalate issues appropriately
SALARY AND BENEFITS
The leadership of our Company believes in attracting and retaining exceptional talent committed to serving our clients. We offer a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Please visit our Careers page for additional information. Salary and benefits information will be available to applicants, when and if an offer is made.
HOW TO APPLY
All applications must be completed online. We do not accept paper submissions. Please visit our Careers Page to review all current job postings, and instructions on the application process.
As an Equal Employment Opportunity (EEO) Employer, Cycurion, Inc. and our Subsidiaries prohibit discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth; one's gender identity may be male, female, neither or both, e.g., non-binary), gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not be distinctively male or female and may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.
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2nazkLe7EU
$41k-55k yearly est. 9d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in Northbrook, IL?
The average technical support specialist in Northbrook, IL earns between $32,000 and $87,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in Northbrook, IL
$53,000
What are the biggest employers of Technical Support Specialists in Northbrook, IL?
The biggest employers of Technical Support Specialists in Northbrook, IL are: