Technical support specialist jobs in San Diego Country Estates, CA - 337 jobs
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Personal Computer Technician
Softworld, a Kelly Company 4.3
Technical support specialist job in San Diego, CA
PC Refresh Technician
Contract Duration: ASAP - 6 months
Pay Rate: $30 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS SupportTechnician to join our team. The ideal candidate will have 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
Install and configure Windows 7 & Windows 10 operating systems.
Perform hardware refresh tasks, ensuring minimal disruption to end users.
Troubleshoot desktop issues and resolve them promptly.
Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
Utilize PXE Boot for system imaging and deployment.
Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
SCCM (System Center Configuration Manager)
Windows Refresh Experience
Strong Customer Service Skills
Desired Skills:
Experience in a healthcare environment.
Flexibility and adaptability in scheduling and location.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.
$30 hourly 4d ago
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Junior Technical Support Specialist
La Jolla Institute for Immunology 4.6
Technical support specialist job in San Diego, CA
The position provides initial triage technicalsupport. Reviews and acts as primary point of contact for phone, walk-in and ticket support requests. Responsible for clarifying user requests, assisting in directing users to self-help resources and assisting the Tech SupportSpecialists in ticket resolution. Handles select functions related to employee hiring/terminations such as new machine setups, inventory and phone system updates.
Essential Duties and Responsibilities
Staffs the Institute help desk and any/all help systems.
Performs various account setup, maintenance, and termination.
Assists with workstation inventory control. Coordinates the specification, licensing control, installation, and upgrading of institute software assets.
Maintains software license records.
Assists in technicalsupport of users in the use of file and electronic mail systems
Perform other related duties and assignments as required
Leveling Requirements
Knowledge of Mac OSX and Windows operating systems. Experience with computer hardware and prior help desk experience a plus.
How to Apply
Interested applicants should submit their resume.
$51k-68k yearly est. 3d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
California State University System 4.2
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
$4.6k-6.7k monthly Easy Apply 26d ago
Technical Support Specialist
CSA Global 4.3
Technical support specialist job in San Diego, CA
Full-time Description
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
Computer networking concepts, protocols, and security methodologies
System performance and availability monitoring
Network access, identity, and access management (e.g., Public Key Infrastructure)
Remote access technologies
Systems administration concepts
Common network tools (e.g., ping, traceroute, nslookup)
Electronic device functionality (computers, network components, peripherals)
Operating System command line execution (e.g., ipconfig, netstat)
Cloud computing service and deployment models (SaaS, IaaS, PaaS)
Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
Cybersecurity principles, threats, and vulnerabilities
National and international cybersecurity laws, regulations, and ethics
Organizational IT user security policies (e.g., account management, access control)
Data security standards (PII, PCI, PHI)
Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
Risk management processes (assessment and mitigation)
Incident data analysis and trend identification
Service desk best practices
Customer service and communication skills
Technical training development and delivery
Incident tracking and solution database management
Trouble ticketing system utilization (incident, problem, event documentation)
Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance
Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 16d ago
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Csusm Recruitment
Technical support specialist job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology SupportSpecialist (Technology SupportSpecialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
$4.6k-6.7k monthly Easy Apply 53d ago
IT Support Specialist
Identified Talent Solutions
Technical support specialist job in San Diego, CA
Job Title: IT SupportSpecialist (Temp)
Job Type: Temporary Support
Job Overview: We are seeking a highly skilled and diverse IT SupportSpecialist to join a thriving healthcare team for a temporary position. The successful candidate will play a crucial role in maintaining and improving the IT infrastructure and ensure the seamless operation of critical IT systems. The IT SupportSpecialist provide technical assistance and support related to computer systems, hardware, and software to the organization. The IT SupportSpecialist will be responsible for troubleshooting IT issues from inception to resolution, escalating tickets as needed. Familiar with both Office 365 and Apple/Mac is preferred.
Responsibilities:
User Support:
Provide frontline technicalsupport to end-users, including professionals and administrative staff.
Respond to IT support requests promptly, addressing hardware, software, and network-related issues.
Assist users with software installations, updates, and configuration.
Hardware and Software Maintenance:
Perform regular maintenance on computer systems, ensuring optimal performance.
Install, configure, and troubleshoot hardware components and peripherals.
Collaborate with vendors for hardware and software procurement.
Network Support:
Monitor and maintain the integrity of the network infrastructure.
Troubleshoot network connectivity issues and ensure secure data transmission.
Assist in the implementation of network upgrades and expansions.
Security Compliance:
Enforce and adhere to healthcare industry regulations and security standards.
Implement security protocols to safeguard sensitive patient information.
Conduct regular security assessments and audits.
Documentation and Training:
Create and update technical documentation for systems, procedures, and configurations.
Provide training to end-users on IT best practices and security awareness.
Collaboration and Communication:
Work closely with other IT team members to address complex technical issues.
Collaborate with healthcare professionals to understand their unique IT needs.
Communicate effectively with all stakeholders, providing regular updates on ongoing issues and resolutions.
Qualifications:
Minimum of 2 years' experience with help desk support, troubleshooting common IT issues required. Previous Help Desk experience is required.
2 or 4-year IT related degree preferred. Relevant IT/Systems certifications a plus.
Must be able to manage multiple tickets at one time.
Demonstrate problem solving skills and solution development skills.
Experience with ticketing systems and multiple vendor solutions. Certification A+ is highly preferred.
Excellent time management, interpersonal and written and verbal communication skills.
Ability to multi-task and prioritize workload, while maintaining efficiency and quality of work.
Familiarity with working in a lab environment a plus.
This temporary position is located on-site in the San Diego, CA area.
Hourly Pay Rate: $32-38/hr
$32-38 hourly 60d+ ago
211899 / Technical Support Analyst
Procom Services
Technical support specialist job in San Diego, CA
Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company.
Procom's areas of staffing expertise include:
• Application Development
• Project Management
• Quality Assurance
• Business/Systems Analysis
• Datawarehouse & Business Intelligence
• Infrastructure & Network Services
• Risk Management & Compliance
• Business Continuity & Disaster Recovery
• Security & Privacy
Specialties• Contract Staffing (Staff Augmentation)
• Permanent Placement (Staff Augmentation)
• ICAP (Contractor Payroll)
• Flextrack (Vendor Management System)
Job Description
Provide Incident Support and Request Fulfilment to the customized Software Toolchain environment which is based on Git/Gerrit/Jenkins, Artifactory, including the testing cloud environment, etc.
ITIL - Incident Management: To manage the lifecycle of all Incidents. The primary objective of Incident Management is to return the IT service to users as quickly as possible.
ITIL - Event Management: Make sure that the Git/Gerrit software toolchain environment CIs and services are constantly monitored.
ITIL - Request Fulfilment: To fulfil Service Requests, which in most cases are minor (standard) Changes or requests for information.
Monitor and troubleshoot the alerts from monitoring system for the software toolchain environment
Monitor and analyse the continuous integration jobs based on Jenkins, and contact stakeholders of the jobs for troubleshooting, if necessary.
Documentation of technical fix solution and knowhow
Participate in team meeting if required
Participate in downtime maintenance testing, if required
Support the software toolchain environment on day-to-day work, including any possible applications tools issues, services, or workflow related issues and services.
Knowledge handover upon completion of assignment, if required.
Qualifications
Work experience at least 2 years, administration of Git/Gerrit/Jenkins, and/or other open source tools, e.g. Artifactory etc.
Experienced in Linux environments, comfortable in networking topics
Scripting experience in Java, Python, is a plus.
Fast learner and self-motivated in learning in new environment
Strong analytical and problem solving skills
Customer orientation
Good team player and good communication skills
English (written and spoken) is a must
Additional Information
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.
$45k-77k yearly est. 2d ago
Technical Support Specialist
Boarhog LLC
Technical support specialist job in San Diego, CA
Job DescriptionBoarhog will be hiring a TechnicalSupportSpecialist in San Diego CA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide.
Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Norfolk VA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog headquarters is in Old Town San Diego CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond VA office.
REQUIRED SKILLS and KNOWLEDGE:(1) Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS)
(2) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes
(3) Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance
EXPERIENCE:Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/HelpDesk support.
CERTIFICATION:IAT Level I (e.g. CompTIA A+ CE, Network+ CE, Linux+)
CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years.
OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website)
BOARHOG BENEFITS:Boarhog has over 13 years of Maritime Industrial Base (MIB) steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including:
Competitive salary and opportunities for additional compensation.
Greater Self-Determination
Medical / Dental / Vision Health Benefits.
Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings
Vacation.
Health savings account.
Stipend for residing in a HUBZone location
Relocation or small signing bonus, and earned a performance bonus.
We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us!
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$45k-77k yearly est. 30d ago
IT Support Specialist
Vets Hired
Technical support specialist job in San Diego, CA
We are seeking a dedicated Level 1 Help Desk Technician to join our IT support team. The ideal candidate will provide first-line technicalsupport to end-users, ensuring prompt resolution of hardware, software, and network issues within a Windows and VMware environment. Responsibilities include troubleshooting and resolving user issues virtually and in-person at multiple sites, managing service requests, and escalating complex problems to higher-level support. The technician will also assist in maintaining system performance, performing routine maintenance tasks, and documenting solutions. Strong communication skills, a customer-focused attitude, and basic knowledge of Windows OS, VMware, and networking principles are essential. Prior experience in a help desk role is preferred. Join us to help ensure seamless IT operations and exceptional user support.How you'll make an impact:
**User Support and Troubleshooting**: Provide first-line technicalsupport to end-users, addressing hardware, software, and network issues promptly and efficiently.
**Incident Management**: Log, track, and manage service requests and incidents using the help desk ticketing system, ensuring timely resolution and communication with users.
**Windows OS Support**: Assist users with issues related to Windows operating systems, including installation, configuration, and troubleshooting.
**VMware Support**: Provide basic support for VMware Horizon environment, including virtual machine setup, configuration, and troubleshooting.
**Network Connectivity**: Troubleshoot and resolve basic network connectivity issues, including wired and wireless connections.
**Documentation**: Maintain accurate and detailed documentation of support activities, solutions, and procedures to enhance knowledge sharing and future troubleshooting efforts.
**Customer Service**: Deliver exceptional customer service by maintaining a professional and empathetic attitude, ensuring user satisfaction and positive experiences.
**Escalation Management**: Identify and escalate complex issues to higher-level support teams or specialists when necessary, ensuring timely and effective resolution.
**Training and Development**: Continuously improve technical skills and knowledge through training, certifications, and staying updated with the latest industry trends and technologies.
**Projects**: Assist with managing and prioritize projects from the helpdesk eye to meet deadlines.
**Mobility**: We have multiple sites across San Diego, and need someone who is comfortable being mobile.
About you:
High school diploma
1 year experience with Windows/Office and basic Network Troubleshooting or equivalent training
Network+ preferred, but not required
Virtualization at a basic level preferred, but not required
Working Place: San Diego, California, United States Company : Vets Hired
$45k-77k yearly est. 60d+ ago
Desktop Support Technician
Kros-Wise 3.6
Technical support specialist job in San Diego, CA
We are seeking a Computer User SupportSpecialist to provide Tier I and II support for end-user systems within a secure Department of Defense environment. The specialist will assist in troubleshooting hardware, software, and network issues across local and remote users, while ensuring compliance with cybersecurity and system access protocols.
Key Responsibilities
Provide front-line technicalsupport via phone, email, and in person
Install, configure, and maintain workstations, laptops, and peripheral devices
Troubleshoot user access issues related to CAC, Active Directory, and network permissions
Support patch management, antivirus, and STIG compliance tasks
Assist in imaging systems and software deployment using tools like SCCM or MDT
Maintain inventory of IT assets and support lifecycle management
Escalate unresolved issues to higher-level system administrators or network teams
Log all support interactions in the ticketing system and track resolution status
Provide user guidance and training on common applications and security best practices
Minimum Qualifications
U.S. Citizenship and Secret clearance or eligibility
Associate's degree in IT, Computer Science, or related field (Bachelor's preferred)
3+ years of experience providing user and desktop support in a DoD or secure environment
Experience with Windows 10/11, Microsoft 365, Active Directory, and network troubleshooting
Familiarity with DoD security policies, including RMF and DISA STIGs
Security+ certification required
Additional Preferred Qualifications
Experience supporting Navy Marine Corps Intranet (NMCI), NGEN, or similar DoD networks
Knowledge of Remedy, ServiceNow, or equivalent ITSM ticketing systems
Experience with DoD user account provisioning and revocation procedures
Familiarity with VDI environments (e.g., Citrix, VMware Horizon)
ITIL v4 Foundation certification
Experience working in a SIPR/NIPR dual-environment support role
Strong communication skills and ability to support non-technical users
$49k-65k yearly est. 60d+ ago
Technical Support Specialist I
San Diego County Credit Union 4.4
Technical support specialist job in San Diego, CA
Job Description
The position of TechnicalSupportSpecialist I is established to provide front line service desk support for credit union. Maintain service levels set by the department.
Minimum Qualifications (Education, Experience, Skills):
Associates degree or equivalent work experience.
A+ certification or 2 additional years of relevant work experience; or 2 years of internal SDCCU member facing experience may be considered.
2 years of experience supporting PC systems, hardware and software, in a professional capacity.
Enterprise level competency with Microsoft Windows, Office and Outlook.
Basic knowledge of Networking, Desktop and/or Laptop imaging.
Working knowledge of Active Directory.
Professional and effective interaction, verbal and written communication skills.
Demonstrated ability to coordinate concurrent projects and tasks, self-organize and prioritize meeting deadlines.
Track record of applying critical thinking and effective problem-solving skills.
Prior experience with service desk ticketing systems preferred.
Win10, Win11, and virtual desktop familiarity preferred.
Office 2016, 2019, O365 familiarity preferred.
Zoom and MS Teams familiarity preferred.
Essential Duties and Responsibilities
Receive, process, and resolve IT service desk requests
Provide technicalsupport to all departments and branches
Provide excellent Customer Service and support for trouble desk issues.
Escalate service desk requests and provide status updates to users
Install and Support PC's, phones, and other equipment
Install and configure software applications
Adds/moves/changes to user accounts in Active Directory and other applications
Troubleshoot computer hardware and software
Troubleshoot Email and Mobile Devices
Basic printer configuration and support
Assist with initial configuration of new equipment & software
Install and configure software applications utilizing endpoint management solution.
Active Directory triage/troubleshooting.
Telecom duties include system administration tasks such as activating phones, setting up users and agents, configuring queues and extensions, and monitoring performance.
Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures
Other Duties & Responsibilities
Perform other duties as assigned.
Occasional travel.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Monday - Friday 8:30am to 5:30pm
Saturday (rotating) - 8:00am to 4:30pm
Full time - 40 hours
$45k-59k yearly est. 14d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in San Diego, CA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$37k-50k yearly est. 7d ago
Information Technology
Veterans Prime, Inc.
Technical support specialist job in San Diego, CA
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$50k-92k yearly est. Auto-Apply 60d+ ago
Help Desk IT Technician II
Military, Veterans and Diverse Job Seekers
Technical support specialist job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technicalsupport to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
$50k-92k yearly est. 60d+ ago
2026 Internship ITS (Information Technology Solutions)
Solar Turbines Incorporated 4.4
Technical support specialist job in San Diego, CA
Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Internship Program - ITS (Information Technology Solutions)
This position is part of our Information Technology Solutions (ITS) Internship Program. The ITS Internship Program provides the foundation for the future success of Solar Turbines technology professionals and the future success of the organization. The purpose of the program is to start the development and training of the next generation of well-rounded and highly competent technology professionals through fun and challenging achievable projects.
Program Goals:
* Begin building technical foundation
* Provide challenging assignments
* Develop enterprise perspective
* Begin network building
* Transition to job offers after schooling is complete
* Build pride and engagement
Program assignments vary for each individual and are decided upon between management and the employee based on the needs of the business. Work assignments can range from assisting in quality assurance, software development, customer support, project management, system administration.
Each program consists of yearly rotations in departments such as:
* Engineering, Sales, Service & HR IT
* Enterprise Applications
* Client Support Services
* Cybersecurity
* Solar Analytics
* Infrastructure Services
* Manufacturing IT
Interfacing with critical support and business roles to develop an understanding of our technology life cycle and how IT supports the business.
Once the internship is nearing the end, management will celebrate the accomplishments of the internship team members and provide feedback on their time as interns.
Minimum qualifications:
* Currently enrolled in a Bachelor's or Master's program at an accredited school
* Current overall GPA of at least 2.8 on a 4.0 scale.
* 0-3 years of related experience.
* Previous internship and/or relevant project experience in a technology related field.
* Must be able and willing to relocate to San Diego, CA for the duration of the internship
Preferred Qualifications:
* Ability to work in a fast-paced cross-functional team environment.
* High energy level and sense of urgency.
* Strong verbal and written communication skills.
* Good business / technical judgment.
* Ability to handle multiple priorities for a variety of tasks.
Compensation:
The hourly compensation for this role is $22.50-$39.00. Actual compensation will be determined by graduation year and degree type.
#2026ETPosting
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ****************************
Posting Dates:
January 8, 2026 - April 30, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
$22.5-39 hourly Auto-Apply 6d ago
GigaKOM Internship Program- IT Engineering
Gigakom
Technical support specialist job in San Diego, CA
IT & Engineering Internship Program
About Us
GigaKOM has been a leading provider of enterprise IT solutions for over 20 years, serving educational institutions, government agencies, and businesses across California. Through strategic partnerships and a commitment to innovation, we deliver cost-effective and reliable services that help our clients thrive in a digital-first world.
Now, through our Internship Program, we're opening our doors to the next generation of tech talent. If you're passionate about AI, systems infrastructure, or network engineering, this is your opportunity to gain real-world experience in a fast-paced and mission-driven tech company.
About the Internship Program
The IT & Engineering Internship is designed for aspiring tech professionals who want to explore fields such as:
Artificial Intelligence & Automation
Network Infrastructure & Cybersecurity
Systems Engineering & Cloud Services
TechnicalSupport & IT Operations
You'll be part of a team developing and supportingtechnical solutions that power public-sector organizations and enterprise clients throughout California.
Duration & Schedule
Term: 8-12 weeks (possibility for extension based on performance)
Start Date: Rolling start dates offered year-round
Schedule: Flexible part-time or full-time options
Key Responsibilities
As an IT & Engineering Intern at GigaKOM, you'll:
Assist in configuring and maintaining secure network infrastructures
Support deployment and monitoring of cloud-based and on-premise systems
Collaborate on AI-related initiatives including automation tools, chatbots, and data pipelines
Troubleshoot hardware and software issues across multiple platforms
Participate in systems design reviews, documentation, and testing
Gain exposure to cybersecurity best practices and enterprise IT frameworks
What We're Looking For
Required:
Current enrollment in or recent graduation from a Computer Science, IT, Engineering, or related program
Foundational knowledge of networking, operating systems, and system architecture
Proficiency with tools such as Python, Bash, PowerShell, or SQL
Strong analytical and problem-solving abilities
Willingness to learn and contribute in a team-oriented environment
Preferred:
Experience with AI tools, cloud platforms (AWS, Azure, or GCP), or scripting languages
Familiarity with routers, firewalls, VLANs, and network diagnostics
Interest in public-sector IT solutions, security, or emerging technologies
Mentorship & Development
Get assigned a mentor within the IT or Engineering team
Join weekly sessions focused on cutting-edge tech topics, project management, and industry best practices
Receive continuous feedback and a comprehensive performance review at the end of the program
Compensation & Perks
Compensation: Paid and unpaid roles available depending on role and availability
Professional Development: Workshops, tech demos, and access to virtual industry events
Career Growth: Strong interns may be considered for part-time or full-time roles after the internship
Team Culture: Inclusive, collaborative, and innovation-focused
Communication & Collaboration
Reports To: Engineering Manager or Internship Program Coordinator
Collaborates With IT staff, software developers, project managers, and fellow interns
Application Process
Ready to explore a career in tech with real impact? Submit your resume and a short statement of interest-be sure to mention your passion for IT/Engineering and what you're eager to work on at GigaKOM.
Build your future with GigaKOM. Work on impactful projects, deepen your technical skills, and join a company that is driving digital transformation in the public sector.
$34k-51k yearly est. 60d+ ago
IT Desktop Support Lead
Acadia Pharmaceuticals Inc. 4.7
Technical support specialist job in San Diego, CA
Please note that this position can be based in San Diego, CA. Acadia's hybrid model requires this role to work in our office three days per week on average. The IT Desktop Support Lead is responsible for overseeing the daily operations of the help and service desk teams, while actively participating and providing advanced support to all Acadia Pharmaceutical IT clients. This includes supporting clients in office settings, home offices, offsite facilities, and within our mobile workforce.
As the IT Desktop Support Lead, the individual will be responsible for conducting root cause analysis (RCA), ensuring teams consistently meet service level agreements (SLAs), analyzing and reporting on queue trends and key performance indicators (KPIs), and providing production support for meetings. They will handle escalations and assist with various projects, including system engineering initiatives and the integration of emerging technologies such as automation and AI-driven support tools. Additionally, they will develop, improve, and update documentation, knowledge bases, and training materials, enforce compliance with processes and procedures, and ensure effective communication and alignment of teams with relevant information and duties, while also prioritizing cybersecurity measures.
Primary Responsibilities
* Oversee and ensure the teams are operating efficiently and adhering to processes and procedures, driving client satisfaction through exceptional customer support.
* Record, track, and analyze team SLAs and workflows, monitor and report on team performance, metrics, and queue trends.
* Provide advanced technicalsupport and handle escalated requests for administration of mobile device management (MDM) tools, Office 365, virtual environments, desktops, Exchange/Active Directory requests and some system engineering initiatives of emerging technologies.
* Act as a senior technical business partner for other internal IT teams.
* Assist in asset management procedures, including inventory of equipment, software licenses, and maintain organization and tracking of intake for backups, imaging, restores, and vendor interactions.
* Document detailed information for all support efforts in the ITSM system as per procedures.
* Troubleshoot and provide resolutions for hardware/software issues, root cause analyses (RCAs), and communicate feedback to staff and clients on resolved or in-progress problems and incidents.
* Update and create knowledge and work instructions where needed.
* Gather appropriate data to escalate to higher-level teams or provide proper triaged information to business partners/owners when necessary.
* Administer Active Directory, Office 365, RMM, Adobe, and other portal consoles, including account management and password resets.
* Handle procurement requests for software, hardware, peripherals, and mobile devices.
* Support and assist with projects, events, and company initiatives, including setup and support for meetings, conferences, and events.
* Develop and update training materials and provide guidance to support teams.
* Other responsibilities as assigned.
Education/Experience/Skills
Bachelor's degree in Information Technology, Computer Science, Systems & Network Engineering, or related field. Targeting 3-5 years of progressive experience leading teams, understanding and having technical expertise in an IT regulated ITIL and GxP enterprise environment. An equivalent combination of relevant education and applicable job experience may be considered.
Key Skills:
* Extensive technical knowledge of Windows operating systems, command lines, PowerShell, Office Suites, and endpoint management.
* Excellent oral and written communication skills.
* Proven experience in leading customer-focused teams.
* Strong technical and analytical skills for investigating and resolving issues.
* Exceptional organizational skills with keen attention to detail.
* Ability to multitask, adapt quickly, and effectively resolve concerns under pressure.
* Proficient in desktop/laptop technologies, including Windows 10/11, Office 365, SaaS applications, virtual environments, RMM, MDM, networking, wireless, encryption, RCA, and troubleshooting.
* Ability to manage technical projects effectively.
* Outstanding customer service and interpersonal skills, with the ability to mentor junior support staff.
* Excellent research, data gathering, analytics, and reporting skills.
* Ability to interpret and present ideas in user-friendly language.
* Good understanding of computer and mobile device management tools.
* Agile mindset for critical thinking and problem resolution.
* Strong listening skills and ability to follow instructions.
* Proficient in creating reports, including graphs, charts, statistics, and logs.
* Good understanding of telephony technology, VOIP, and mobile devices.
* Skilled in troubleshooting MFP copiers and printers.
* Extensive experience in providing audio-visual, production meeting, and event support.
* Experience in dynamic and fast-paced enterprise environments.
* Strong sense of urgency and ability to prioritize tasks.
* In-depth knowledge and experience with command lines, PowerShell, VB batch scripting, ConnectWise Automate, Box, Office Suites, O365 administration, ServiceNow, ADUC/GPOs, endpoint management security, and communication tools.
* Must be able and willing to travel on occasion.
Physical Requirements
This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds. This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.
#LI-HYBRID #LI-CA1
$97k-138k yearly est. Auto-Apply 6d ago
Network Support Technician
Conceras
Technical support specialist job in San Diego, CA
Network SupportTechnician Clearance Required: Active Top SecretOverview The Network SupportTechnician will provide network, desktop, and on-site technicalsupport for the Portsmouth Naval Shipyard Detachment in San Diego (PNS-DET). This role combines traditional network support duties with hands-on field work, desktop support, and secure equipment handling in operational Naval environments-including work aboard submarines and pier-side facilities. The ideal candidate has a mix of Help Desk experience, switch configuration capability, cable handling skills, and the ability to operate confidently in tight, high-security, Navy workspaces.Key Responsibilities
Network Support & Troubleshooting
Configure and troubleshoot network switches (Cisco or similar).
Diagnose communication issues between endpoint devices and switches.
Update IOS/firmware on switches, routers, and wireless access points.
Support installation, removal, and reinstallation of network equipment during submarine or barge moves.
Map network drives, assign IP addresses, configure printers, and support network connectivity for users.
Desktop / Help Desk Responsibilities
Provide Tier I/II user support for software installs, printer setup, account access, and common workstation issues.
Utilize ticketing systems for documentation and workflow (Remedy, ServiceNow, or similar).
Enable/disable user accounts following established procedures.
Support end users in a secure military environment with professionalism and clear communication.
Secure Communications Equipment (COMSEC) Support
Handle TACLANE devices, including key uploads (EKMS) and battery changes.
Follow all Navy COMSEC handling policies-errors can result in personal consequences.
Maintain strict policy discipline when managing encryption equipment.
Physical Network Infrastructure
Install, mount, label, and document wired and wireless equipment in network closets, cabinets, safes, and pier-side locations.
Assist with copper and fiber optic cable runs (pulling, terminating, routing).
Transport equipment, tools, and materials between PNS-DET sites.
Support site surveys in accordance with BICSI and Unified Facilities Criteria standards.
Operational Environment Work
Perform technical tasks aboard submarines and in confined spaces.
Carry equipment down ladders and maneuver gear in tight quarters.
Work in close proximity with Navy personnel and contractor teammates.
Coordination & Communication
Serve as a liaison with Code 109.11 and PNS-DET technical teams.
Participate in planning for building moves, cabling changes, or infrastructure modifications.
Communicate clearly with both technical and non-technical personnel.
Qualifications
Active Top Secret clearance.
Hands-on experience configuring switches and troubleshooting network connectivity.
1-3 years of Help Desk/Desktop Support experience.
Experience using ticketing systems in an IT operations environment.
Ability to work in tight or confined spaces (submarines).
Ability to transport and install network equipment.
Strong communication skills and adaptability to military work environments.
Preferred
Familiarity with TACLANE/EKMS devices or other COMSEC equipment.
Navy, DoD, shipyard, or submarine environment experience.
Experience conducting site surveys using BICSI standards.
Fiber/copper cabling installation experience.
Understanding of basic network security principles.
CompTIA Security+, Network+, or CCENT/CCNA certifications.
$41k-56k yearly est. Auto-Apply 49d ago
IT Business Partner Commercial Intern
Neurocrine Biosciences 4.7
Technical support specialist job in San Diego, CA
Who We Are:
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs.
What We Do:
Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com, and follow the company on LinkedIn, X and Facebook. (
*in collaboration with AbbVie
)
About the Role:Neurocrine Biosciences, Inc. (NASDAQ: NBIX) is offering the opportunity to gain Information Technology - Commercial experience in the world of biotechnology. Our intern program offers exposure to a wide range of technologies, data, and business processes supporting the Commercial organization. The Information Technology Business Partner - Commercial team has a strong reputation in the industry for building strategic partnerships and delivering impactful technology solutions to complex business challenges.
_
Your Contributions (include, but are not limited to):
Assist with gathering and analyzing business requirements.
Support system implementations, enhancements, and ongoing operations.
Gain exposure to data integration, analysis, reporting, and automation projects.
Develop business requirements and project documentation.
Create process and training materials to support cross-functional teams.
Coordinate communications and timelines across Commercial and IT stakeholders.
Participate in activities aimed at optimizing business processes.
Collaborate with IT and Commercial teams across the organization.
Collaborating with a mentor team of cross-functional team members as well as the other interns in the class
Completing a special project and presenting the recommendations to senior management upon completion
Requirements:
Pursuing an undergraduate degree with an interest in biotechnology
Specific degree or field required: Computer Science, Computer Engineering, Information Technology or a related technical field.
Prior experience in the pharmaceutical or biotechnology industry would be an asset but is not required
Familiarity with biopharmaceutical technologies, physical and life sciences, product development, and regulatory approval processes is desirable
Good verbal and written communication skills
Ability to think creatively and be a team player
Offer flexibility with a willingness to work on multiple projects simultaneously
Bring to the Company a skill set complementary to its technology and development therapeutics
Interest in attending various program events, including social gatherings, career development workshops, and more
Ability to commit to a 10-week, full-time summer program
Neurocrine Biosciences is an EEO/Disability/Vets employer.
We are committed to building a workplace of belonging, respect, and empowerment, and we recognize there are a variety of ways to meet our requirements. We are looking for the best candidate for the job and encourage you to apply even if your experience or qualifications don't line up to exactly what we have outlined in the job description.
$35k-48k yearly est. Auto-Apply 23d ago
Technical Support Specialist
CSA Global LLC 4.3
Technical support specialist job in San Diego, CA
Client Solution Architects (CSA) is currently seeking a TechnicalSupportSpecialist to support a program at San Diego, CA. For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent on contract award.
How Role will make an impact:
Technical Proficiency:
* Computer networking concepts, protocols, and security methodologies
* System performance and availability monitoring
* Network access, identity, and access management (e.g., Public Key Infrastructure)
* Remote access technologies
* Systems administration concepts
* Common network tools (e.g., ping, traceroute, nslookup)
* Electronic device functionality (computers, network components, peripherals)
* Operating System command line execution (e.g., ipconfig, netstat)
* Cloud computing service and deployment models (SaaS, IaaS, PaaS)
* Network protocols (TCP/IP, DHCP, DNS)
Security Awareness:
* Cybersecurity principles, threats, and vulnerabilities
* National and international cybersecurity laws, regulations, and ethics
* Organizational IT user security policies (e.g., account management, access control)
* Data security standards (PII, PCI, PHI)
* Information classification, compromise procedures, and incident management processes
Support and Service Delivery:
* Risk management processes (assessment and mitigation)
* Incident data analysis and trend identification
* Service desk best practices
* Customer service and communication skills
* Technical training development and delivery
* Incident tracking and solution database management
* Trouble ticketing system utilization (incident, problem, event documentation)
* Standard Operating Procedure (SOP) development and maintenance
Requirements
What you'll need to have to join our award-winning team:
* Clearance: Must possess and maintain an active Secret Clearance
* Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support.
* IAT I Certification: A+, Network+, SSCP, CND, OR CCNA
What sets you apart:
* IAT II Certification: CCNA, Security+, CySA+, CND, OR SSCP
$41k-74k yearly est. 16d ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in San Diego Country Estates, CA?
The average technical support specialist in San Diego Country Estates, CA earns between $35,000 and $98,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in San Diego Country Estates, CA