Technical support specialist jobs in Saratoga Springs, UT - 322 jobs

Product Support Technician Success Profile * This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: * Provide world-class support for Wavetronix products on the phone, via email, and in person. * Document and track all customer interactions in CRM, including cases, activities, and communication. * Track and update RMAs providing reports/updates to customers and internal teams. * Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. * Master installation, configuration, and troubleshooting of Wavetronix products. * Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. * Document processes, produce detailed trip reports, and maintain CRM knowledge base. * Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. * Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. * Provide technical training on products to customers, both in the field and in-office. * Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. * Build positive relationships with customers and provide excellent customer support. * Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. * Maintain an expert-level understanding of Dynamics 365 Customer Service. * Possess strong written and verbal communication skills. * Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. * Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. * Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. * Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: * Previous experience in a similar technical support role. * Strong technical background with a technical degree or certifications * IMSA Signal Technician Level I or Level II (Field) a plus but not required. * Excellent problem-solving and troubleshooting skills. * Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. * Knowledge of networking concepts. * Exceptional written and verbal communication skills. * Ability to work independently and within a team. * Willingness to travel to multiple locations as required. * Self-motivated and driven to achieve customer satisfaction. * Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones * Understand company core values, strategies, and initiatives. * Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. * Able to effectively use mobile and desktop tools and applications. * Have a positive relationship with Wavetronix customers. * Able to understand and effectively communicate technical procedures and processes to customers. * Comprehend customer requirements and make appropriate recommendations to the client. * Effectively communicate and cooperate with Technical Services and share information across the organization. * Demonstrate a functional knowledge of the RMA process. * Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones * Master installation and configuration of Wavetronix products. * Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. * Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones * Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. * Learn intersection and controller cabinet basic operation. * Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Reporting to a Technical Support Supervisor, the Technical Support Specialist will act as a critical resource for Control4 customers in the custom electronics industry. This role requires deep technical knowledge, advanced problem-solving abilities, and expertise in supporting a wide array of products and technologies in the smart and connected ecosystem. The Control4 Technical Support Specialist will handle technical inquiries, installation guidance, troubleshooting, configuration support, and service needs for Control4 in addition to a vast portfolio of 100+ brands and solutions, which requires commitment and ownership beyond the level of a traditional technical support role. This role is suited for an individual with a minimum of 2 years of Control4 installation and programming experience who is passionate about emerging technologies, eager to tackle challenges, and capable of quickly adapting to new tools and platforms. The Control4 Tech Support Specialist will excel at navigating complex issues, providing creative and effective solutions, and empowering our fellow professionals with the knowledge and confidence to succeed. Key Responsibilities * Serve as the primary technical resource for Control4 customers, delivering expert-level support for installation, configuration, troubleshooting, and return processing needs. * Providing basic support for 80+ third-party brands with limited or no formal training. * Provide Tier-1 support for ADI and Snap One's 20+ exclusive brands and solutions. * Manage and resolve complex technical issues spanning a diverse range of products, brands, and categories, including but not limited to: Audio/video distribution (analog, digital, IP), home theater systems, commercial audio (70V, DSPs, mixers), TVs and displays, digital signage, music streaming, surveillance and security systems, HVAC and lighting control, home automation, video conferencing, power management, structured wiring, custom mounts, and more. * Aid in the creation and maintenance of technical documentation, including detailed troubleshooting guides, configuration procedures, and knowledge base articles to support internal teams and external customers. * Process product returns efficiently while ensuring adherence to technical verification protocols. * Participate in beta testing of new products and solutions, providing actionable feedback to product teams. * Actively contribute to team training initiatives by sharing insights and techniques to enhance team performance. YOU MUST HAVE: * 2+ years of professional experience installing and/or programming Control4 products. * Hands-on experience installing, configuring, and troubleshooting surveillance, professional audio video, and other technology solutions. * Experience troubleshooting across multiple product categories and technologies. * Experience with IoT, audio/video, networking, home automation, and surveillance technologies. * Demonstrated problem-solving skills and ability to learn and apply new technical concepts quickly. * Exceptional English communication skills, both verbal and written, with a customer-first mindset. WE VALUE: * Control4 Automation Programmer certification or Control4 Certified Technician certification. * Advanced networking knowledge, including VLANs, firewalls, managed switches, and enterprise wireless setups. * Experience with ADI's proprietary exclusive-brand products and platforms: OvrC, Luma, Binary, WattBox, Clare, and others. * Experience in commercial and residential audio/video systems, including DSPs, projectors, and streaming solutions. * Experience with professional specialized technology systems such as motorized window treatments, centralized lighting, and power management solutions. WHAT"S IN IT FOR YOU: * Competitive salary and comprehensive benefits package. * Opportunities for professional development and career advancement. * Collaborative work environment with access to cutting-edge technology. #LI-JS1

At ASI, we are revolutionizing industries with state-of-the-art autonomous robotics solutions. Within the fields of agriculture, construction, landscaping, and logistics, we deliver technologies that enhance safety, productivity, and efficiency. With our core values of Simplicity, Safety, Transparency, Humility, Attention to Detail and Growth guiding everything we do, we're shaping the future of automation in dynamic markets. Headquartered in the scenic landscapes of Northern Utah, ASI boasts a 100-acre proving ground where innovation meets reality. What sets us apart is our state-of-the-art autonomous software that seamlessly interfaces with a diverse range of Original Equipment Manufacturers (OEM), distinguishing us as a trailblazer in the autonomous software landscape. Our solutions extend across nine industries, from automotive to logistics, empowering clients with remote control, teleoperation, and fully automated solutions. ASI's influence is felt globally, with our robotic automation products integrated into the operations of renowned companies and government agencies. Our prestigious clientele includes industry giants that are household names. By joining ASI, you become an integral part of a team that is revolutionizing how the world moves, operates, and automates. Summary As an IT Help Desk II, you provide support to end users for computer, application, system, device, access, and hardware issues. You identify, research, and resolve technical problems with some complexity. You also respond to telephone, email, and online requests for technical support. In addition, you document, track, and monitor the problem using applicable systems and tools. You may coordinate with other teams or departments to resolve user problems. Responsibilities * Serve as the first point of contact for employees seeking technical assistance by phone, email, or other IT helpdesk requests. * Perform remote troubleshooting through diagnostic techniques. * Researches and resolves routine technical problems. * Walk employees through the problem-solving process. * Handles moderately complex issues and problems and refers more complex issues to higher-level staff. * Follow up and update employees on the status of solutions. Required Qualifications * Classes, Associates degree, or technical certification in IT or related field. * 4-6 years of general work experience. * Good understanding of computer systems, mobile devices, and other tech products. * Solid understanding of how to research troubleshooting technical issues. * Ability to diagnose and resolve basic technical issues * Good communication skills, written and verbal. * Customer-oriented and cool-tempered At Autonomous Solutions, Inc. (ASI), we are committed to fostering a diverse, inclusive, and equitable workplace where all employees and applicants have equal opportunities. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. ASI complies with all applicable federal, state, and local laws regarding non-discrimination in employment and is dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process. Your employment with ASI will be "at-will", meaning that either you or ASI may terminate your employment at any time for any reason, with or without cause.

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Job Description Bilingual: Portuguese and English Shift schedule: Tuesday-Saturday 7:00 AM to 3:30 PM Participates in project definition and analysis phases of projects to ensure that business needs and requirements are captured effectively. UAT testing and defect management for a variety of applications and systems. Assists in the analysis of underlying issues arising from investigations into requirements. Project management, in depth analysis, and problem solving are daily competencies. Required Skills: Has the ability to provide 2nd Level software technical support needs for web-based and client-server applications. Collaborate globally with AET, Product Development, Risk, FLOS, Client Management, GP Operations, Compliance, Finance, external vendors and business partners with automation activities. Manage the end-to-end automation process of internal and external business partners globally. Provide support for day to day activities which include phone availability, trouble ticket management, system testing, etc. Qualifications technical support, Portuguese fluency Additional Information To apply for this position or gain additional insight, please contact: Shivani Shah ************ *****************************

Helpdesk Technician II Western Partitions, Inc. (WPI) is one of the largest and most reputable interior and exterior contracting firms in the US. WPI provides superior contracting services for drywall, prefabrication, metal studs, acoustical systems, wall panels, fireproofing, firestopping, stucco, claddings, painting, windows, doors/frames/hardware, and more. Since WPI's inception in 1972, we have provided award-winning construction without sacrificing integrity, safety, or efficiency. We are proud that a significant percentage of our business comes from repeat customers. Our service-oriented, fast-track approach, coupled with an attention to detail has resulted in a superior reputation within our industry. We work hard every day to earn our customers' trust and confidence. Throughout our history, our dedication to our employees, quality of work, and customers has set us apart. The strongest characteristic of our organization is the prominent level of pride we take in every job we complete. Our employees are driven to do the job right the first time without compromise. Lastly, our customers choose WPI based on the emphasis we place on communication, trust, and respect. The Helpdesk Technician II is responsible for technical support requests related to hardware, software, and networking. This role will rely on strong technical aptitude and excellent interpersonal skills to resolve technical issues via phone, email, chat, and in person. Understand and comply with all WPI policies, procedures, and corporate safety program. Act as the first point of contact for WPI staff requiring IT support. Act as an escalation point for tier 1 Help Desk Technicians. Answer end user queries in person, via email, and over the phone. Manage assigned tickets in accordance with established service level agreements. Monitor the help desk queue and assess priority of incoming tickets. Identify issues, troubleshoot, and resolve issues to the end users' satisfaction. Troubleshoot connectivity, network, and client VPN issues. Install, maintain, and troubleshoot client applications. Troubleshoot and resolve email-based issues. Coordinate with senior team members to escalate complex problems. Document all support tickets in IT ticketing software. Update and reconcile IT inventory. Order new client computers and provision for use. Reimage existing client computers and migrate user data. Order and provision smart phones, iPads, and VOIP phones for WPI staff. Troubleshoot telecom and mobile device issues. Perform hardware repairs and upgrades. Create and maintain documentation for internal processes. Other duties as assigned. Requirements Basic Requirements Associates degree in Information Systems, Computer Science, or related field of study OR equivalent industry experience. A+, N+, MCP, or other industry level certifications recommended. Minimum Requirements Exceptional written and interpersonal skills are essential along with the ability to interact with all levels of the corporation. Proven ability to prioritize a constantly shifting workload and collaborate with other IT staff members daily. Employs a customer focused attitude towards all job duties. Must be team-oriented and thrive in a result oriented, fast paced environment. Must be able to break down problems both known and unknown in a logical, efficient manner. Strong knowledge of MS Windows operating systems. Solid understanding of core network components (TCP/IP, Active Directory, DNS, DHCP, RDS, etc). Competency with hardware and software troubleshooting. Competency with common mobile products (iPhone, iPad, Android devices). The ability to learn and apply new concepts quickly. Late night and/or weekend hours are occasionally necessary to complete system upgrades and perform maintenance. Local to office, but infrequent travel is required for IT maintenance at corporate offices and jobsites. Preferred Requirements Microsoft, CompTIA, or other industry certifications. This role is not eligible for visa sponsorship. Benefits At WPI our employees are our greatest asset. We put our people first and are proud to provide a comprehensive benefits package designed to meet the needs of our employees at every stage of life. In our commitment to fostering an environment where everyone can thrive personally and professionally, we offer: Competitive pay Incentive bonus plan 401(k) retirement savings plan with match Medical, prescription drug, dental and vision insurance plans with flexible spending account option Life insurance, accidental death, and disability benefits Flexible paid time off policy and paid holidays Professional development opportunities and certifications WPI provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. WPI is a background screening, drug-free workplace. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice. Full compensation packages are based on candidate experience and certifications. Utah pay range$60,000-$70,000 USD

IT Help Desk - Graveyard shift The Company Ensign Services is a progressive company that provides service and support to over 360 long-term care facilities and other affiliated entities with over 55,000 employees. We are a unique company with a flat structure that allows our independent affiliates to make decisions that best fit them. Our affiliated entities are located across more than a dozen states, and we are continuing to grow. What sets Ensign Services apart from other companies is the quality of our most valuable resource - our people. We take our core values of CUSTOMER SECOND, ACCOUNTABILITY, PASSION FOR LEARNING, LOVE ONE ANOTHER, INTELLIGENT RISK TAKING, CELEBRATION, and OWNERSHIP (CAPLICO) seriously and strive to provide a work experience that proves it! Regular duties and responsibilities will primarily include the following - Troubleshooting remote desktops, laptops, printers, and other hardware peripherals Assisting users in resolving issues related to email, data, and productivity applications within a Citrix environment Helping users access key clinical and financial applications, including PointClickCare, Net Health, and Workday, creating accounts and resetting passwords as needed Assisting with other IT support responsibilities as needed The Help Desk position will focus on responding to incoming support phone calls, as well as addressing tickets that are emailed into the support queue. Agents are expected to provide a great customer service experience and maintain key performance standards that help drive success. Preferred Qualifications 1+ years of experience providing technical support and troubleshooting computer equipment preferred or comparable education/certifications. Good troubleshooting methodologies and basic knowledge of, including but not limited to the following - Windows 10, Office 2013/2016/2019, Citrix fundamentals, Microsoft Exchange and Active Directory, Networking fundamentals and protocols, Information security practices, Computer Devices and Printer/Scanner configuration and support Outstanding communication skills, both written and verbal - ability to communicate clearly with end users over the phone and via email Ability to be proactive in your day-to-day responsibilities and work with minimal supervision Ability to prioritize, multitask and work under time constraints Ability to rapidly learn, and integrate new practices and knowledge into your troubleshooting and support processes Ability to be flexible and adapt to changes in regard to expectations and the organization Ability to hold peers accountable for and work as a team to achieve success Ability to travel onsite to our office location in Salt Lake, UT Shift Options We are looking to fill a Graveyard Shift. 4/ 10s shift Sunday night (9PM)- Thursday Morning (7:30AM) Compensation We offer a competitive wage dependent on experience and/or education. Starting range is between $20/hour and $22/hour with a $1 differential for hours worked at night. Additional Information Position Type: Regular Full Time Employee Benefits: Medical, dental, vision, and life insurance, 401(k) with company match, vacation pay, holiday pay, fun and supportive work environment Location: Salt Lake City, UT (no remote options) Job ID: 1131

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Job DescriptionJob SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. Non-ExemptAFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

SITECH Intermountain, an authorized dealer for Trimble Civil Engineering and Construction products and services, is currently accepting applications for Support Specialist. The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services + The Support Specialist is responsible for providing technical support and training to customers and SITECH Sales Team on all Trimble Civil Engineering and Construction products and services. + Builds relationships with customers and recommends additional products and services to enhance the customer experience. + Collaborate with Sales Team to understand customer needs and promote Sales activities. + Troubleshoot and support customers on Trimble products in the field and over the phone. + Conduct classroom training on Trimble products. + Assist in the development, documentation and maintenance of support related processes. **Required Qualifications:** + Must be able to work safely and promote an accident free mentality at all times. + Must possess ability to train customers on construction and survey technology products and services. + Strong mechanical aptitude and understanding of construction and machine control products. + Must be able to communicate effectively and interact professionally with customers at all levels within the organization. + Must have excellent written and verbal communication skills. + Must be able to think quickly to handle customer situations to produce immediate results. + Must have valid driver's license, good driving record and be willing to travel. + Excellent computer skills, proficient with Microsoft Office. **Preferred Qualifications:** + Construction and Survey field experience using Trimble Civil Engineering and Construction products. + Experience using Trimble Machine Control Systems: Earthworks, GCS, Accugrade + Experience using Trimble Site Positioning Systems: Total Stations, Data Collectors, GPS/GNSS Receivers, Siteworks and SCS900 Site Controller Software. + Experience with Trimble Business Center Software, 3-D modeling, CAD/AutoCAD and Takeoff preferred. + Strong knowledge of road construction surveying and design. + Good understanding of proper surveying practices. + Ability to work in team environment and be self-motivated. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c). Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

, but don't see a job that fits you? Please apply anyway! We need extremely talented people of many backgrounds, to take on tasks as we continue to expand Zanskar. Our company is always looking to bring on great teammates who are passionate about our mission and want to bring their expertise to help us change the global energy landscape. If you don't see a role that fits your passion, please feel free to let us know. We look forward to hearing from you and will reach out when there's a good fit with our team. If you have something unique to add to Zanskar, we'd like to hear from you. Use the "Apply for this Role" button to submit a cover letter, a resume, and let us get to know you better.Location- The position will be located in the Salt Lake City metropolitan area. Equal Opportunity Employer Zanskar is an equal-opportunity employer and complies with all applicable federal, state, and local fair employment practice laws. Please reach out to [email protected] with any questions.

The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading! About: This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include: Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear. Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google) Monitor system activity for outages or system overload Responding to incidents and fulfilling common requests from other IT customers Replace/upgrade existing hardware within the data center Manage/update the Configuration Management Database Implement system monitoring / reporting technology using ServiceNow Work with state-of-the art tools to help develop enterprise solutions Be mentored by highly experienced IT professionals We hasten the Lord's work in an important way Be a member of a creative, spiritual, and highly motivated team and culture You will develop hands-on experience with real-world systems and tools. We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life. You should be currently enrolled or within one year of your graduation date from an accredited college or university. Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints Experience with or knowledge of Network switches, routers, VLAN and firewalls Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge Experience with or knowledge of OSI models Experience with or knowledge of system administration Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud Experience with or knowledge of data centers Excellent communication skills for interacting with and providing information to management levels will be needed Project management experience is desired Familiarity with the following tools/technologies: Required - Microsoft Windows Servers, Linux, Microsoft Office Suite Suggested - Oracle APEX, Scripting, HTML editing Strong technical and creative writing skills Understanding of server and networks Familiarity and experience with AI and automation encouraged Apply/Screening Process: Please Note: All positions are subject to close without notice. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities. This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team. This office is located in Riverton, Utah. Hybrid and remote options are available. Interns do get the option of enrolling in a high deductible medical plan.

The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading! About: This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include: * Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear. * Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google) * Monitor system activity for outages or system overload * Responding to incidents and fulfilling common requests from other IT customers * Replace/upgrade existing hardware within the data center * Manage/update the Configuration Management Database * Implement system monitoring / reporting technology using ServiceNow * Work with state-of-the art tools to help develop enterprise solutions * Be mentored by highly experienced IT professionals * We hasten the Lord's work in an important way * Be a member of a creative, spiritual, and highly motivated team and culture * You will develop hands-on experience with real-world systems and tools. We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life. This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team. This office is located in Riverton, Utah. Hybrid and remote options are available. Interns do get the option of enrolling in a high deductible medical plan. * You should be currently enrolled or within one year of your graduation date from an accredited college or university. * Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints * Experience with or knowledge of Network switches, routers, VLAN and firewalls * Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge * Experience with or knowledge of OSI models * Experience with or knowledge of system administration * Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud * Experience with or knowledge of data centers * Excellent communication skills for interacting with and providing information to management levels will be needed * Project management experience is desired * Familiarity with the following tools/technologies: * Required - Microsoft Windows Servers, Linux, Microsoft Office Suite * Suggested - Oracle APEX, Scripting, HTML editing * Strong technical and creative writing skills * Understanding of server and networks * Familiarity and experience with AI and automation encouraged Apply/Screening Process: Please Note: All positions are subject to close without notice. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading! About: This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include: Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear. Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google) Monitor system activity for outages or system overload Responding to incidents and fulfilling common requests from other IT customers Replace/upgrade existing hardware within the data center Manage/update the Configuration Management Database Implement system monitoring / reporting technology using ServiceNow Work with state-of-the art tools to help develop enterprise solutions Be mentored by highly experienced IT professionals We hasten the Lord's work in an important way Be a member of a creative, spiritual, and highly motivated team and culture You will develop hands-on experience with real-world systems and tools. We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life. You should be currently enrolled or within one year of your graduation date from an accredited college or university. Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints Experience with or knowledge of Network switches, routers, VLAN and firewalls Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge Experience with or knowledge of OSI models Experience with or knowledge of system administration Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud Experience with or knowledge of data centers Excellent communication skills for interacting with and providing information to management levels will be needed Project management experience is desired Familiarity with the following tools/technologies: Required - Microsoft Windows Servers, Linux, Microsoft Office Suite Suggested - Oracle APEX, Scripting, HTML editing Strong technical and creative writing skills Understanding of server and networks Familiarity and experience with AI and automation encouraged Apply/Screening Process: Please Note: All positions are subject to close without notice. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities. This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team. This office is located in Riverton, Utah. Hybrid and remote options are available. Interns do get the option of enrolling in a high deductible medical plan.

We are seeking an IT Audit Intern to join our internal assurance practice. As an IT Audit Intern, you will join our dynamic team of professionals, gaining hands-on experience in the world of IT auditing. You will assist in conducting IT audits, assessing risks, and evaluating the effectiveness of controls in information systems. This role offers a unique opportunity to apply your academic knowledge in a practical setting and learn from industry experts. ESSENTIAL DUTIES AND RESPONSIBILITIES: Assist in planning and executing IT audits. Evaluate IT infrastructure, operations, and application systems to ensure compliance with company policies and government regulations. Collaborate with team members to identify IT risks and control weaknesses. Document audit findings and prepare reports. Participate in meetings with internal stakeholders to discuss audit results. Engage in continuous learning about IT audit standards and industry best practices. Performs other related duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is frequently required to stand and walk. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. KNOWLEDGE, SKILLS AND ABILITIES: Excellent leadership, communication, and interpersonal skills. Basic understanding of IT audit methodologies and frameworks (e.g., COBIT, ISO 27001). Strong analytical, problem-solving, and project management skills. Ability to work independently and as part of a dynamic and multilocation team. Ability to quickly understand complex ideas and business processes. Proactive in researching business best practice concepts in order to apply as appropriate. Good organization and project management skills including the ability to handle competing priorities and meet all deadlines and commitments. Ability to flourish in a fast-paced, complex environment, and willing to adapt to change. Basic understanding and ability to apply risk and control concepts. Basic understanding of Risk Management. EDUCATION AND EXPERIENCE: Currently pursuing a Bachelor's or Master's degree in Information Systems, Computer Science, Accounting, or a related field. Experience with data analysis tools and software (e.g., SQL, Python, R, ACL Analytics, Alteryx or other data analytic toolset helpful. Prior experience working in technology operations or engineering a plus. Strong analytical and problem-solving skills. Ability to multi-task and balance competing priorities. Strong verbal and written communication skills. Basic understanding of auditing principles and practices. Anticipated dates of internship: 5/1/2026- 8/15/2026 Work in the state of Utah

Product Support Technician Success Profile *This role is advertised as Technical Support Specialist but internally the role will be labeled Product Support Specialist. Wavetronix is seeking a skilled and motivated individual to join our support team as a Product Support Technician. A successful candidate will be responsible for providing technical support and assistance to our customers while maintaining strong relationships with them. The Product Support Technician will play a crucial role in ensuring customer satisfaction and promoting the effective use of our products. Note: This role will be open in our Springville, UT, Nashville, TN, and Oviedo, FL location. Any location will be required to work onsite M-F 5am-2pm MT/6am-3pm CT/7am-4pm ET. A successful Support Technician Success will: Provide world-class support for Wavetronix products on the phone, via email, and in person. Document and track all customer interactions in CRM, including cases, activities, and communication. Track and update RMAs providing reports/updates to customers and internal teams. Demonstrate expert-level knowledge of all Wavetronix products, including hardware, software, drivers, and licenses. Master installation, configuration, and troubleshooting of Wavetronix products. Provide support for on-site installation/configuration of products and diagnose technical errors or problems, either over the phone, via email, or in person. Document processes, produce detailed trip reports, and maintain CRM knowledge base. Collaborate with the team, share information across the organization, and ensure final resolutions for support issues. Comprehend customer requirements, make appropriate recommendations, and escalate support issues when necessary. Provide technical training on products to customers, both in the field and in-office. Work flexible shifts, adapt workflow to changing project schedules, and travel to multiple locations. Build positive relationships with customers and provide excellent customer support. Vet customers for access to the Wavetronix customer portal, assign access levels, and update accurate information in CRM. Maintain an expert-level understanding of Dynamics 365 Customer Service. Possess strong written and verbal communication skills. Collaborate actively in a team-oriented environment to accomplish shared goals and support cross-functional initiatives. Communicate proactively and professionally with team members and managers to ensure alignment, share updates, and resolve issues. Participate in ongoing training and development opportunities to enhance personal growth, improve job-related skills, and contribute to team success. Perform other duties, tasks, and responsibilities, including as listed in GlassFrog, and support other teams as assigned, which may fall outside the essential duties and responsibilities. Requirements: Previous experience in a similar technical support role. Strong technical background with a technical degree or certifications IMSA Signal Technician Level I or Level II (Field) a plus but not required. Excellent problem-solving and troubleshooting skills. Proficiency in using CRM systems, preferably Dynamics 365 Customer Service. Knowledge of networking concepts. Exceptional written and verbal communication skills. Ability to work independently and within a team. Willingness to travel to multiple locations as required. Self-motivated and driven to achieve customer satisfaction. Strong organizational and time management skills. Compensation: 19-28/hr More specifically, the successful Product Support Technician will exhibit core competencies based on an aggressive training schedule as follows: 3 Month Milestones Understand company core values, strategies, and initiatives. Demonstrate functional knowledge to troubleshoot, test, repair and service Wavetronix technical equipment. Able to effectively use mobile and desktop tools and applications. Have a positive relationship with Wavetronix customers. Able to understand and effectively communicate technical procedures and processes to customers. Comprehend customer requirements and make appropriate recommendations to the client. Effectively communicate and cooperate with Technical Services and share information across the organization. Demonstrate a functional knowledge of the RMA process. Navigate CRM and ERP systems proficiently and demonstrate the ability to create records in both systems. 6 Month Milestones Master installation and configuration of Wavetronix products. Demonstrate the ability to troubleshoot, test, repair, and service technical equipment. Demonstrate functional knowledge of Wavetronix non-core product line. 12 Month Milestones Ability to install, configure, troubleshoot, and demonstrate all Wavetronix products. Learn intersection and controller cabinet basic operation. Perform at least 5 solo technical customer visits. Wavetronix is the leader in radar in the Intelligent Traffic Industry. Our best Product Support Technicians can work with all kinds of people, from roadside technicians to city planners and engineers. Candidates must be able to communicate effectively via email, phone and in person. Candidates should be willing to get their hands dirty and solve the customer's problem, document the problem, and teach others how they solved that problem. If you are a dedicated and customer-oriented individual with a passion for technical support, we encourage you to apply for the position of Product Support Technician. Join our team and help us deliver world-class support to our valued customers. About Wavetronix Wavetronix' core purpose is to enable rewarding careers and foster personal development. Today, we meet that purpose by creating innovative technologies that make the world's roads safer and more efficient. Our core values include putting people first and embracing a growth mindset. We lead with insight and innovation; seek out, embrace, and solve difficult challenges; and strive to change the way our customers approach their problems. As a result, we have enjoyed strong growth over the last 25+ years. We continue to invest in long-term growth, creating even more opportunities. Wavetronix is an affirmative action equal opportunity employer.

Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation. This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities Incident & Request Handling: Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based). Support via Teams, phone, email, and in person; document root cause and steps taken. Aim for first-contact resolution where possible; clearly communicate ETAs/next steps. Devices & Endpoint Management: Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps. Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys). Perform health checks (disk, patch, antivirus status) and remediate. Accounts & Access: Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege. Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses. Collaboration & SaaS Support: Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS. Troubleshoot MFA/SSO issues, profile problems, meeting/device performance. Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests. Knowledge & Documentation: Create/update KB articles for repeat issues; keep “How-To”s and SOPs current. Education/Experience High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred. 1-2 years of hands-on IT support/help desk experience. Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools. Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC. Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment. Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues. Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN). Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation. AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Church of Jesus Christ of Latter-day Saints is looking for IT Engineer interns to help in our IT department and participate in maintaining and updating IT systems (hardware and software) utilized by the Church. If you are an upbeat and dedicated individual who loves to learn new technologies, and you're looking for a technical internship, keep reading! About: This internship position represents an exciting opportunity to work for one of the largest information technology centers in the Wasatch front. This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel. A Day in the Life: You will develop hands-on experience with real-world systems and tools. You'll have the opportunity to apply your skills in meaningful, real-world scenarios. This involves system administrative privileges in support of network devices, storage, servers (both physical and virtual), monitoring systems (i.e., Splunk, Dynatrace, Nagios, SolarWinds, ServiceNow, Meraki) application services and database services (Oracle and Microsoft SQL Server). Tasks to include: Provisioning and deployment of network and server hardware worldwide, including Meraki networking gear. Assisting with migrations from on premise data centers to cloud providers (AWS, Azure, Google) Monitor system activity for outages or system overload Responding to incidents and fulfilling common requests from other IT customers Replace/upgrade existing hardware within the data center Manage/update the Configuration Management Database Implement system monitoring / reporting technology using ServiceNow Work with state-of-the art tools to help develop enterprise solutions Be mentored by highly experienced IT professionals We hasten the Lord's work in an important way Be a member of a creative, spiritual, and highly motivated team and culture You will develop hands-on experience with real-world systems and tools. We are committed to the well-being of our employees and supporting them in becoming their best self. Our focus on physical and mental health, financial security, and personal and professional development helps employees create more energy, purpose, and balance in life. You should be currently enrolled or within one year of your graduation date from an accredited college or university. Internship is for current temple worthy members of the Church of Jesus Christ of Latter-day Saints Experience with or knowledge of Network switches, routers, VLAN and firewalls Experience with or knowledge of IP addresses, network mask, DNS (Domain Name System) entries and DHCP (Dynamic Host Configuration Protocol) knowledge Experience with or knowledge of OSI models Experience with or knowledge of system administration Experience with Cloud technologies and services, such as Azure, AWS, or Google Cloud Experience with or knowledge of data centers Excellent communication skills for interacting with and providing information to management levels will be needed Project management experience is desired Familiarity with the following tools/technologies: Required - Microsoft Windows Servers, Linux, Microsoft Office Suite Suggested - Oracle APEX, Scripting, HTML editing Strong technical and creative writing skills Understanding of server and networks Familiarity and experience with AI and automation encouraged Apply/Screening Process: Please Note: All positions are subject to close without notice. Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law. Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities. This is a 40 hour per week internship that is expected to last approximately 4 months. Normal office hours are between 8:00am-5:00pm, Monday through Friday. Your manager may adjust your shift to meet the needs of the team. This office is located in Riverton, Utah. Hybrid and remote options are available. Interns do get the option of enrolling in a high deductible medical plan.