Technical support specialist jobs in South Bend, IN

Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available. Responsibilities Unbox, tag, and image new devices using standard tools. Perform in-place Windows 11 upgrades and verify successful installations. Install and validate required software using SCCM or other approved tools. Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access. Document devices, activities, and completion status using provided templates. Follow daily direction from facility leaders and coordinate with the Vaco support team. Qualifications 2 or more years of experience in desktop support, IT field services, or hardware deployment. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience using SCCM or similar deployment and imaging tools. Ability to troubleshoot hardware, software, and connectivity issues. Excellent communication and documentation skills. Ability to work on-site during normal business hours. Details Employment Type: Contract(W2) Duration: Approximately 3-6 months with potential extensions Schedule: Monday through Friday, standard business hours Compensation: 28-33/hr depending on amount of experience Locations: Onsite (Valparaiso) Desired Skills and Experience Windows 11 upgrade project

Must Have Technical/Functional Skills * Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services * Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle * Work with vendors to conduct physical asset audit and maintain asset stock rooms * End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) * Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information * Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills * Smart hands support for Server and Network devices * Train the Trainer Roles & Responsibilities * 100% Work from Office (Client location) * Asset inventory management (New Device Asset/Import/Physical Stocking) * PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. * Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) * Accessory Request Fulfillment and Unknown Device Research/Investigation * PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) * Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) * Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) * New Hire onboarding training and orientation * AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #LI-KUMARAN

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Reports to the Manager Technical Support or Director of Information Technology. Responsibilities include the installation of new and replacement computer equipment and maintenance of equipment. Provides support of personal computer (PC) related software and operations; may also provide some training to end users. Serving as a liaison with Beacon Health System (BHS) end-user departments regarding PC equipment needs and/or problems. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Installs new and replacement PC / Server-related hardware and software by: * Installing new and replacement PCs for end-user departments, as directed by the Manager. * Installing new PC software and verifying that new computer systems are functioning correctly; also providing some training to end users. * Maintaining required documentation according to established departmental policies and procedures. * Find open network data jacks and patch in at device location, patch data jack in at the patch panel and make sure switch ports available and set proper for device being patched in. * Resolves or troubleshoots computer problem areas and provides maintenance for PC / Server equipment (hardware and software) by: * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve PC -related problems. * Determining steps to be taken in order to correct PC-related problems. Also arranging for corrective action to resolve the problem and, if necessary, serving as a liaison between the end-user department and an outside vendor (repair person). * Reimaging computer hardware and related equipment as a part of standard operating procedures and maintaining related documentation. * Facilitating the delivery of solutions which meet the end-user department's needs by informing them as to the plan of action required to address their problem and also verifying that these steps are agreeable with the customer. * Resolving more complex problems (issues that may require coordination with additional I.S. teams and issues that may require enterprise level application technologies). Programs, Installs and Troubleshoot Printers by: * Unboxing, assembling and installing new printers * Configuring printers to work on the network and work with analyst on application setup * Contacting end users in order to diagnose (i.e., inspecting, monitoring, testing, etc.) and resolve printer related problems. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing excellent customer service at all times. Also maintaining high customer satisfaction by delivering quality customer service as measured on internal customer satisfaction surveys and/or other measures approved by the Director of Information Technology. * Maintaining records, reports and files as required by departmental policies and procedures. Assisting in the care and maintenance of Department facilities, equipment and supplies. * Completing other job-related duties and special projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree in Computer Science, Management Information Systems or a computer-related field from an accredited college or university (or equivalent course work and/or technical training). Experience using computer hardware and software applications pertinent to Beacon Health System is preferred. Knowledge & Skills * Requires technical knowledge of computer operations. * Requires the technical skills and knowledge to effectively install PC / Server-related hardware and software. * Requires the organization and time management skills necessary to prioritize requests and manage customer service expectations. * Possesses the ability to work independently and pro-actively, as well as in a team-oriented environment. * Demonstrates the strong analytical and problem-solving skills needed to gather, analyze and interpret data. Also requires detail orientation and the ability to identify and resolve computer needs/problems in a timely and efficient manner. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of staff and co-workers in a professional, clear, courteous and responsive manner. Working Conditions * Works in an office environment. * May experience some mental/visual fatigue due to continued use of computer equipment. * Work is performed in a fast-paced environment requiring the ability to prioritize workload in order to meet deadlines. * Requires the ability to work a flexible schedule, including being on-call, in order to meet the needs of the Department. Physical Demands * Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 50 pounds, use common computer hand tools, etc.) to perform the essential functions of the position.

Help Desk Technician Salary Grade: 6 with NO remote work available. Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems. Roles: Expected behaviors and activities performed to fulfill responsibilities Practice and encourage the best safety practices resulting in zero lost time within department. Implement and practice effective 5S and participate in regular team 5S audits. Set an example of working hard and doing the right things, exhibit energy and positivity. Accountable to work independently with standardized instructions to achieve results. Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines. Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits. Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company. Develop and seek positive relationships; actively participate in regular huddles and goal setting. Responsibilities: Quantifiable metrics to which a person is held accountable Arrive at work and position consistently on time; remain present and engaged the entire assigned shift. Able to categorize, recognize, and document patterns in process and problem solving. Participate in regular employee reviews including setting and achieving goals. Act as the primary point of contact for IT support utilizing the OAK request system. Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling. Discover, evaluate, and resolve issues presented; log all repairs accurately and timely. Discuss software errors with developers and recommend changes to programs. Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required. Provide basic computer usage training and company resource orientation as required. Identify computer and network equipment shortages and assist with replacements as required. Skills: Essential qualifications and functions gained through training and experience Associates degree and IT Related certifications are preferred. 1-2 years of help desk experience in a Windows domain environment. Excellent written and verbal communication skills; excellent computer skills. Ability to remain calm and determined to attain goals. High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities. Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals. Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible. Documentation of a drug screen must be provided prior to starting this position.

Job Description Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply! We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions. Your Day-to-Day: While working as our Technical Support Specialist - Help Desk Operative, you can expect to: Respond to help desk requests and provide hands-on IT support Set up and configure new computers, hardware, and software. Troubleshoot technical issues to keep systems running smoothly. Manage user access, permissions, and security protocols. Maintain organized IT inventory and assist with technology upgrades. Ideal Candidate: 1+ years of customer service experience 1+ years of IT-related experience High school diploma or GED (Minimum education required) Associate degree in an IT-related field preferred IT certifications (such as CompTIA A+) are a plus Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it! ABOUT OUR TEAM: The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference! THE BENEFITS WE OFFER: Medical plans (PPO & HDHP) Dental Vision Employer HSA contribution 403(b) and pension Employer-covered short-term and long-term disability Free life insurance Free counseling through EAP service Paid time off (PTO) and paid holidays Employee events throughout the year APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE! Don't wait-apply now with our quick, initial application and start making an impact today! Job Posted by ApplicantPro

Job Goal(s): The overall job goal of the IT Support Specialist I is to serve as a team player for technical support of staff and service functions. Responsible for installation of computer equipment, software and client network software; troubleshooting and repair of computer hardware, support for repair of media and telecommunications equipment, and support for Microsoft network management. Maintain a high standard of customer service philosophy and responsiveness to staff computer needs. Minimum Qualifications: Education: Associate's degree in a computer-related discipline or related field required. Extensive technical experience related to the area of assignment may be considered as a substitute for the degree requirement. Work Experience: Two years of computer technical support experience and experience with a wide range of electronic media technologies. Skills: Require extensive knowledge and skill level for installation, maintenance and repair of current personal computer hardware, operating systems, network connections and software Possess excellent communication skills and the ability to interact effectively with both technical and non-technical personnel Possess demonstrated leadership skills Essential Job Functions: Demonstrate excellent customer-focused attitude and service skills. Serve as a team player for technical support staff and service functions. Set up and install new computer systems, including hardware, client network software and application software. Diagnose computer, network and data communications malfunctions; perform maintenance and repairs on computer hardware and peripherals. Perform on-site maintenance and repair services on computer, media and telecommunications hardware and peripherals. Perform problem analysis to resolve system hardware and application issues. Perform diagnosis of problems, providing solutions within area of responsibility, and/or through consultation with the District Technology Coordinator; and coordinate implementation of fixes and enhancements. Provide backup for other team members, as required. Create and maintain all appropriate system documentation. Maintain inventory of computer technology-related equipment, supplies and parts. Maintain appropriate records of equipment repairs and costs. Work cooperatively with other technical support staff to perform the above duties. Communicate appropriately and effectively with District Technology Coordinator, co-workers, District staff and public. Perform other related duties as assigned by the District Technology Coordinator Regular and reliable, in person attendance Valid driver's license required. Terms of Employment: As per master agreement and provisions established by the Van Buren Board of Education. This posting and our online application can be found on the Van Buren ISD's website at ************* under Employment. If you do not have access to a computer with internet access, you may use a computer at VBISD by calling ************. Position is open until filled. In-house staff must fill out the online internal application.

Overview The IT Support Specialist is responsible for providing technical support to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT Support Specialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence. Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) Actively participate in securing and containing the manufacturing environment. Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage ITIL Foundations certification required Qualifications & experience: At least 2 years of experience in the field or in a related area required. Strong communication and relationship skills. Demonstrated ability to lead through influence. Demonstrated ability to manage and execute competing priorities in a fast-paced environment Strong critical thinking / problem solving skills Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: Works independently without supervision. Strong team player. Works effectively with cross-departmental teams. Excellent oral and written communication skills. Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT. The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards. The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support. Essential duties & responsibilities: (detailed description) * Actively participate in securing and containing the manufacturing environment. * Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented. * Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible. * Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT. * Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards. * Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes. * Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions. * Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software * Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor. * Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes. * Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service. Education & special trainings: * Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred. * Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage * ITIL Foundations certification required Qualifications & experience: * At least 2 years of experience in the field or in a related area required. * Strong communication and relationship skills. * Demonstrated ability to lead through influence. * Demonstrated ability to manage and execute competing priorities in a fast-paced environment * Strong critical thinking / problem solving skills * Experience with IT systems in a manufacturing and R&D environment is preferred. Physical & mental requirements: * Works independently without supervision. * Strong team player. * Works effectively with cross-departmental teams. * Excellent oral and written communication skills. * Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work. #LI-BB1

ITS CLIENT SERVICES - Technical Support Specialist II Job Classification The Technology Support Specialist II is part of a team responsible for providing comprehensive, multi-tiered IT support for Andrews University employee and student computing devices, including department-wide and institutional-wide systems. This role is responsible for diagnosing and resolving hardware, software, and connectivity problems while supporting device lifecycle management, endpoint security, and project execution. Collaborates closely with fellow IT staff and helps mentor junior support personnel and student workers. Qualifications summary See qualifications in the full position description. Must be a Seventh-day Adventist in good and regular standing. Duties and responsibilities Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Mentorship & Documentation * Collaborate with team members in a professional and collegial manner * Guide and mentor student workers * Contribute to and maintain internal documentation, troubleshooting guides, and end user support materials * Help ensure consistent knowledge transfer across the Client Services team Supervisory responsibilities N/A Qualifications Minimum Qualifications: * Bachelor's degree in Information Technology, Computer Science, or a related field; or equivalent professional experience * 2-4 years of experience in technical support or a related IT role * Strong working knowledge of Windows , mac OS, enterprise productivity tools (Microsoft 365, Google, Zoom), basic TCP/IP networking concepts and 802.1x wireless protocols; knowledge of Linux a plus * Demonstrated ability to troubleshoot and resolve moderate to complex technical issues on various software platforms including Windows, mac OS, iOS and Android Preferred Qualifications: * Industry certifications such as CompTIA A+, Network+, or Microsoft Modern Desktop Administrator * Experience with enterprise ticketing systems (e.g., Freshservice), Active Directory, TCP/IP networking principles and 802.1x wireless protocols; knowledge of Linux a plus * Familiar with software packaging and remote support tools * Familiar with higher education IT environments, including student device support, classroom AV, and academic software Must be a Seventh-day Adventist in good and regular standing. Technical competencies Advanced Technical & Endpoint Support * Provide level two (on-site or remote) response and resolution of single or multiple end user technical incidents in a timely manner * Provide technical consultation for employees and students by resolving complex computer, software, hardware and networking-related issues * Document and track incidents and service requests utilizing enterprise service management platform * Provide maintenance, troubleshooting and problem resolution for desktop, laptop and mobile computing devices as well as printers and other authorized devices * Assists in creating, managing and modifying Microsoft Active Directory objects including security groups, organizational units, group policies, scripts and Microsoft Exchange objects * Install, modify and maintain end user hardware systems including operating systems, applications and peripherals. This may include desktops, laptops, mobile devices, printers and other authorized devices * Assist in maintaining endpoint security environment including network authentication, threat detection, security updates, patches and version upgrades for operating systems and applications * Utilize deployment and imaging tools to facilitate workstation installations * May be required to participate in implementation of discipline-specific, third-party applications * May be required to develop new system or application implementation plans, create custom scripts, and develop testing procedures to ensure proper integration with existing campus software * Facilitate backups and implement disaster recovery procedures Project & Team Collaboration * Participate in ITS projects such as campus-wide rollouts, classroom upgrades, and process improvement initiatives * Provide technical support for events, labs, and university-wide programs requiring specialized setup * Interact with other backend IT teams to resolve complex system problems and triage cross-functional IT incidents * May be responsible for supervision and guidance of student technical employees by overseeing job performance, customer relations, and technical proficiency * Perform other duties as assigned by Client Services management Interpersonal interactions User Experience, Service Quality & Interpersonal Skills * Deliver timely, professional, and respectful service aligned with ITS service level agreements (SLAs) * Demonstrate on a daily basis customer centricity, teamwork, communication, coordination and top-tier technical aptitude * Proponent for industry best practices for IT security, protection of electronic data assets, endpoint computing security issues, requirements and trends * Ability to identify end user requirements for computing hardware and software * Ability to work effectively with a wide range of constituencies in a diverse community * Ability to work independently under minimal or no supervision * Problem ownership from start to finish Physical demands The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environment * May include frequent disruptions and frequent changes in work priorities * On-site role with occasional after-hours support during campus events or system upgrades. * Must be able to lift up to 50 lbs. and perform work in classrooms, labs, and wiring closets, including work performed in cramped or awkward positions * May be required to travel within campus locations on short notice

The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed. Position Qualifications Minimum Education: High School Diploma. Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired. Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment. Competencies: Effectively applies technical knowledge to solve a range of problems Develops solutions to problems that cannot be solved using existing methods or approaches Is sought out to provide advice or solutions in his/her area of expertise Keeps informed about current developments in his/her area of expertise Strong communication skills

The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include: Responsibilities: Follow documented operating procedures and customer service guidelines for Help Desk support. Receive, process, and respond to Help Desk tickets received from the ticketing system. Effectively troubleshoot and solve desktop hardware and software issues. Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions. Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned. Assist Help Desk with asset management. Eliminate and/or recycle outdated equipment and software. Qualifications: Currently pursuing a bachelor's degree in computer/information technology or other relevant focus Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities Highly organized, disciplined in time management, and possess a sense of urgency Ability to identify and solve problems effectively Interest in IT aspects and ability to pick up technical concepts quickly Ability to lift up to 20 pounds and move equipment Hours : Part-Time during the Spring and Full-Time during the Summer Location : Goshen, IN Please attach a cover letter in the process of applying for this position.

Job DescriptionSalary: Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Heres 5 ways that CTE makes a difference: Training/Career Development Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week. CTE Perks Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements

Job DescriptionJoin a growing automotive group with over 111 years of history. At the Graff Automotive Group, we're committed to innovation, community, and excellence. We're looking for a skilled IT Technician to support our multi-dealership campus , ensuring that our technology systems are secure, efficient, and aligned with the needs of our business and team members The IT Technician will install, maintain, and support computers, networks, and systems across the Graff Auto Campus. This role requires a proactive problem solver who can manage day-to-day support requests while maintaining compliance with IT policies and security protocols.You'll collaborate closely with dealership staff, the Group IT Team Lead, and IT Director to ensure smooth operations across multiple stores and departments.Key Responsibilities Serve as the on-site technical resource for assigned location(s), following direction from IT leadership. Ensure compliance with company IT policies and security standards. Set up, maintain, and troubleshoot workstations, printers, routers, and other peripherals. Deploy and configure software to meet operational requirements. Provide user guidance and support for hardware, software, and new equipment. Monitor and maintain network performance and security. Schedule and execute system upgrades with minimal disruption to dealership operations. Diagnose and resolve hardware/software issues efficiently, documenting all work performed. Maintain accurate records of IT inventory, repairs, and maintenance schedules. Collaborate with vendors and end users to resolve technical issues and fulfill equipment needs. Qualifications Proven experience as an IT Technician or in a similar support role. Experience in a help desk or multi-location support environment. Familiarity with Dealership Management Systems (DMS) and automotive OEM software is a plus. Strong knowledge of Windows 11 and Microsoft Office 365; GSuite familiarity is a plus. Understanding of internet security, data privacy, and network fundamentals. Excellent troubleshooting, communication, and documentation skills. Strong organizational and time management abilities. Must be able to occasionally travel between locations within the Graff Auto Campus. Why Graff? Be part of a team-oriented organization built on integrity and innovation. Work within a state-of-the-art, multi-brand automotive campus. Competitive pay and benefits package. Opportunities for growth and professional development within a trusted family-owned group that's been serving customers since 1914.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Ready to join a mission-driven team where your tech skills truly make an impact? At the Congregation of Holy Cross, US Province, we're not just about technology-we're about purpose. If you're looking for a role where you're valued, appreciated, and part of something bigger, this is your sign to apply! We want you to step into a role where your technical skills truly make a difference as our full-time Technical Support Specialist - Help Desk Operative, based at the beautiful Moreau Seminary in Notre Dame, IN. Enjoy a competitive hourly wage of $20-$25, based on your experience and education, while working a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM. This is your opportunity to become part of a supportive team, grow your expertise, and help others every day in an environment that values your contributions. Your Day-to-Day: While working as our Technical Support Specialist - Help Desk Operative, you can expect to: Respond to help desk requests and provide hands-on IT support Set up and configure new computers, hardware, and software. Troubleshoot technical issues to keep systems running smoothly. Manage user access, permissions, and security protocols. Maintain organized IT inventory and assist with technology upgrades. Ideal Candidate: 1+ years of customer service experience 1+ years of IT-related experience High school diploma or GED (Minimum education required) Associate degree in an IT-related field preferred IT certifications (such as CompTIA A+) are a plus Are you the Technical Support Specialist - Help Desk Operative we've been looking for? If so, APPLY TODAY-you won't regret it! ABOUT OUR TEAM: The Congregation of Holy Cross is a distinguished community of Catholic and apostolic priests and brothers dedicated to education, parish support, and mission service. Our work uplifts the underprivileged and creates lasting impact. When you join us, you'll find exceptional benefits, professional growth opportunities, and a culture that values work-life balance. Be part of a mission that matters-your skills can help us make a difference! THE BENEFITS WE OFFER: Medical plans (PPO & HDHP) Dental Vision Employer HSA contribution 403(b) and pension Employer-covered short-term and long-term disability Free life insurance Free counseling through EAP service Paid time off (PTO) and paid holidays Employee events throughout the year APPLY TODAY TO BECOME OUR TECHNICAL SUPPORT SPECIALIST - HELP DESK OPERATIVE! Don't wait-apply now with our quick, initial application and start making an impact today!

Ready to Elevate Your Career? Join SpiTrex CTE! At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance. Here's 5 ways that CTE makes a difference: Training/Career Development Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed. Work/Life Harmony with Flextime Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week. CTE Perks Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees. CTE Incentives Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation! Health Benefits CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a no-cost medical option through Schumacher Family Medicine. Essential Functions: Pulling and moving material Monitoring tool crib as needed Issuing out and receiving in items (tooling, gaging, fixtures etc.) Setting tools and retrieving gages Cutting blank profiles of material as needed Following GDP as required Cross train on multiple work centers Other work-related tasks as assigned Good housekeeping Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements