Technical support specialist jobs in South Bend, IN - 145 jobs
All
Technical Support Specialist
Computer Technician
Information Technology Technician
Production Support Technician
Information Technology Internship
Support Specialist
Technical Support Engineer
Information Technology Specialist
Behavioral Support Specialist (2nd Shift)
Bowen Center 4.0
Technical support specialist job in Plymouth, IN
At Bowen Health, our mission is to strengthen our communities and to improve the health and well-being of those we are privileged to serve. We believe in providing a safe and supportive environment where our patients can embrace health and healing while they build a brighter future. If you're passionate about mental health and want to be part of a caring team, this opportunity is for you!
About Transitional Living: At our Transitional Living Facilities, we're dedicated to providing intensive care to adult individuals with Serious Mental Illnesses (SMIs). Behavioral supportspecialists provide supervision and assisted care to an adult population with SMIs in a 24-hour setting to foster skill building and increased independence. This requires a specialized skill set including empathy, patience, self-care, and resilience. The position may include meal preparation, transporting patients to services, and providing a safe environment for patients. The position schedule varies and is determined by the administrative supervisor.
Why Choose Bowen:
Diversity & Inclusion: At Bowen, diversity and inclusion are not just buzzwords; they are at the core of who we are. We are committed to providing equal opportunities to all candidates and employees, regardless of their race, ethnicity, gender, age, religion, sexual orientation, disability, or background. We actively seek to build a team that reflects the rich tapestry of the world we live in. We value diverse perspectives and believe embracing differences strengthens our organization, making us more innovative, adaptable, and resilient.
Community Impact: Each person's healing is essential for the health of our community. As a Behavioral SupportSpecialist at Bowen Center, you will support patients with a high level of need in building the essential skills required to improve and reclaim their lives.
Integrated Healthcare Model: Be part of our integrated approach to healthcare, where we treat the whole person to ensure holistic wellness.
Essential Skills:
Passion for Service: You bring a positive attitude and strong customer service skills to every interaction.
Team Player: You excel at working collaboratively while also having the ability to take initiative when needed.
Organization and Adaptability: You're highly organized, thrive in a fast-paced environment, and can adapt to stressful and changing situations.
Technical Skills: You have a solid foundation in computer skills, which will be essential for documenting services provided in this role.
Empathy and Patience: You are patient, nonjudgmental, and emotionally mature, ensuring that you provide the best care for our patients.
Self-Care: You are able to take care of yourself in order to provide the highest quality of services to our patients.
Responsibilities:
Case Management: Providing case management and skill-building services to patients.
Documentation: Writing detailed, collaborative, and timely notes to document patient services in their medical record.
Daily Support: Assisting patients with identified daily needs, including meal preparation, nutritional guidance, and food safety.
Patient Transportation: Safely transporting patients to their designated destinations.
Safety: Ensuring patient safety and utilizing approved de-escalation techniques when needed.
Qualifications:
Education & Experience:
Associate degree or
60 undergraduate credit hours or
High school diploma or GED accepted with a minimum of 5 years of prior experience, or
Emergency Medical Technician (EMT), Qualified Medication Aide (QMA), Certified Nursing Assistant (CNA), or Certified Health Worker (CHW) certification.
Valid driver's license and active liability insurance.
Satisfactory results from a criminal background check.
Must be a minimum 21 years of age.
If you're ready to make a meaningful difference in the lives of those in need and meet our qualifications, we encourage you to apply today! Join us in our mission to create a brighter future for individuals on their total health journey.
As an agency that works with a vulnerable demographic of individuals, we require extensive pre-employment background checks that aide in fulfilling our mission to protect our patients, keeping them safe from abuse and harm, by hiring quality and trustworthy staff.
->As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency - we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed.
We are committed to fostering an inclusive workplace that champions diversity and ensures fairness for all. Our policy ensures that every employee and applicant is provided with equal employment opportunities, free from discrimination and harassment. We stand firm against bias based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This commitment extends across all facets of employment, encompassing recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$29k-38k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
BAS Technical Support Specialist
KMC Controls 4.0
Technical support specialist job in New Paris, IN
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Category Sales and Marketing Description
KMC Controls is looking for a TechnicalSupportSpecialist to provide on-site/in-person technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to:
* Answer technical sales questions via email, telephone, internet, and other written or oral communications.
* Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent.
* Travel to job sites to resolve issues, as needed.
* Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed.
* Assist customers in the preparation of project submittal information as needed:
* Select KMC products to meet application needs.
* Create typical application wiring diagrams.
* Review customer submittal information for completeness & accuracy.
* Develop standardized written sequences of operation.
* On occasion for specific projects and customers with prior approval:
* Write application software panel files and test for proper operation.
* Create/develop associated graphical library files
* Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project.
* Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result.
* Format shall follow the agreed upon KMC style guide for such programming.
* Files shall be fully documented according to the style guide.
* Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager.
* Provide KMC approved customized "mentoring" training classes to KMC customers.
* Provide customized "mentoring" and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed.
* Provide copies of any developed panel files & related materials to the VP-TechnicalSupport team that is creating and maintaining the KMC "Standard Applications Library". Assist with/execute assigned feasibility study projects within agreed upon schedules.
* Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules.
* Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following:
* Product specs and functional requirements
* Desired & required feature definitions
* Market applications, including all "pull along" devices
* Competitive analysis of competitive models vs. KMC's solution
* Identification of competitive advantages of KMC's solution
* Target sell price of the KMC solution
* Definition of estimated annual volumes.
* Expected "time-to-market" requirements
* Be the "content expert" on assigned product categories and make recommendations for new products, features, and obsolescence of old products.
* As necessary, conduct technical product presentations to customers or potential customers.
* As necessary, refer non-sales related technicalsupport questions to the TechnicalSupport and Applications department.
* Actively/daily engage in the use of the company's CRM system.
* Represent KMC Controls at various trade shows and conferences.
* Travel as directed and approved (expected to range between 40 - 70%)
Position Requirements
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* 5 years Design/Development Engineering in HVAC Digital Controls OR
* 5 years' experience in Field Application Engineering & Support of HVAC Controls and Digital Systems OR
* 3 years Direct selling of HVAC controls in Branch or Independent representative office of KMC Controls (preferred) or competitor such as Johnson Controls, Honeywell, Siemens, Delta, Reliable, Automated Logic or similar.
* Niagara AX/N4 experience/certification is preferred.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities but may be required to direct members of a design team to perform tasks required to complete product development.
EDUCATION and/or EXPERIENCE
Associate or BS degree in Electrical Engineering, HVAC Technology, or Control Systems, with emphasis in a technical discipline.
* Proven experience intechnical sales, preferably in the HVAC industry.
* In-depth knowledge of HVAC systems, controls, and building automation.
* Familiarity with KMC Controls' product portfolio and software platforms is a plus.
* Niagara AX/N4 experience/certification is preferred.
* Experience in Field Application Engineering & Support of HVAC Controls and Digital Systems is preferred.
* Design/Development Engineering in HVAC Digital Controls is preferred.
* Willingness to travel as needed to meet with clients, attend trade shows, and industry events.
LANGUAGE SKILLS
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers and regulatory agencies. Ability to effectively present information to the technical staff and management.
MATHEMATICAL SKILLS
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to stand or walk; and talk or hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
Full-Time/Part-Time Full-Time Position BAS TechnicalSupportSpecialist Number of Openings 1 Exempt/Non-Exempt Exempt Location Kreuter Engineering Co Inc About the Organization For over 50 years, KMC Controls has helped facilities achieve higher levels of energy efficiency and indoor environmental quality by automating and controlling building systems. KMC Controls is an independent American manufacturer of building automation solutions for system integrators, system distributors, and OEM partners.
KMC is dedicated to:
* Building automation solutions that are easy to purchase, install, and use
* Providing open, secure, and scalable systems
* Facilitating reductions of energy consumption and operating costs
* Increasing occupant comfort and productivity
Our Mission
Innovative and intuitive solutions; responsive and supportive people.
Our Vision
KMC Controls will provide innovative, easy-to-use building management and automation solutions. We will be known for our market focus, creativity, and dedicated, passionate employees.
Made in the USA
KMC Controls building automation devices are designed and manufactured in the U.S.A. under the ISO-9001: 2008 registered quality system. KMC partners enjoy a comprehensive 5-year product warranty and unparalleled post-sales support.
$29k-38k yearly est. 11d ago
Computer Field Tech Position- South Bend, IN
BC Tech Pro 4.2
Technical support specialist job in South Bend, IN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Support Specialist II
Interra Brand 4.9
Technical support specialist job in Goshen, IN
As an IT SupportSpecialist II, you will be responsible for providing first point of contact IT support services to internal staff as well as investigate and resolve escalated software and hardware issues from various internal users. Accountable for supporting enterprise technology including hardware, software, telephones, printers, audio/video, etc. Ensure that resolutions to technical issues are resolved quickly, efficiently, and securely. Perform in-person or remote troubleshooting and provide resolutions for system malfunctions using diagnostic techniques and problem solving skills. Assist with project management, project implementation, system access management, and administrative duties. May perform backup duties for LAN/WAN server and network administration.
Direct Reports: None
HOW YOU WILL MAKE AN IMPACT
20% Provides effective technicalsupport to internal staff for computer systems, hardware, and software issues that arise, consulting with or escalating to other technicians when appropriate, and providing timely responses to ensure issues are fully resolved and resolutions are communicated appropriately. Actively recognizes common issues and determines root causes of original problems with hardware and software. Ensure all security measures, AntiVirus, Firewall, IDS, web and email filters, scanner, etc. are functioning properly and maintain knowledge and awareness of existing and emerging cybersecurity best practices.
10% Install, configure, maintain, and troubleshoot new and existing technology as needed. Uses problem solving skills to troubleshoot hardware and software issues as they arise. Creates and maintains departmental documentation, including resolutions to common issues and departmental operating procedures.
10% Provides exceptional technicalsupport and troubleshooting for various technology to include, but not limited to, smart phones, tablets, and video conference and other defined technology. Provides escalated support for PC, laptop, telephony, and mobile devices.
10% Researches and recommends new hardware, software or technology that could be beneficial to the organization. Collaborates with IT Leadership to recognize areas of technology where enhancement opportunities exist and recommends applicable methods of implementation.
10% Assist IT Leadership in identifying, coordinating, and conducting credit union staff training as directed to meet needs, maintaining competency and effectiveness of service to members. Assist IT Leadership in the development and execution of training programs to ensure the proper development of IT TechnicalSupportSpecialists.
10% Works on enterprise, cross-functional, and departmental projects as assigned by IT Leadership.
10% Assists with development and maintenance of required departmental reports.
5% Maintains inventory of all credit union owned hardware, and software deployed to staff.
5% Act as liaison to third party vendors and service providers as needed. Other duties as assigned by IT Leadership.
5% Provide mentoring, coaching, and training to junior level IT TechnicalSupportSpecialists and communication regarding any new or updated policies and procedures. Completes all IT related training.
5% Effectively engages in high level, self-directed time management and prioritization of workload.
-- Must comply with all company policies and procedures, applicable laws, and regulations, including but not limited to, the Credit Union Secrecy Act, the USA PATRIOT Act, and the Office of Foreign Assets Control.
WHAT YOU WILL NEED TO SUCCEED
Experience
3+ years' work experience in an IT support role required. Understanding of Wired, Wireless and VPN network basics, and knowledge of IT Service Management processes in an enterprise environment preferred. Experience with creation and adjustment of a Windows system image using Sysprep and Windows Automated Deployment Kit tools; PC imaging software and enterprise remote configuration, support, and deployment tools; Windows Server tools to include, but not limited to, Active Directory, Exchange, DNS, DHCP, and Group Policy Management in an enterprise environment; basic knowledge of enterprise anti-virus solutions and windows file server maintenance, support, and permissions. iPad, iPhone, Android, LTE Hotspot and other wireless device setup and support experience preferred.
Education / Certifications / Licenses
A High School Diploma or equivalent. A+ and Net+ Certifications are also required. Must have valid driver's license.
PREFERRED SKILLS
Must be able to work in a team environment with the ability to interact in a positive manner with peers, management, and other departments.
Professional level of verbal and written communication skills are essential to the position.
Ability to evaluate technical issues and different solution options by asking the right questions and acquiring data from multiple and diverse sources when solving problems.
Demonstrated ability to plan and prioritize work to meet commitments by breaking down objectives into appropriate actions and anticipate and adjust plans as needed.
Demonstrates a current knowledge of Credit Union philosophy, history, organizational standards, policies, and procedures.
Ability to provide world class member service while executing Interra's vision, mission, and delivery of Core Values.
INTERPERSONAL SKILLS
Courtesy and tact are essential elements of the job.
Work involves personal contact with members and others inside and outside the organization, generally regarding fairly routine matters for the purposes of giving and obtaining information or instructions, updating or referring.
Communications generally require shorter and not in-depth discussions.
COMPETENCIES
Drive Results - Consistently accomplishes goals even under adverse conditions. Has a strong bottom-line orientation. Pushes self and helps others achieve results.
Functional Expertise - Possesses a sufficient level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; actively seeks ways to grow and be challenged using both formal and informal development activities.
Integrity & Trust - Is widely trusted; is seen as a direct, truthful individual; has credibility within their areas of expertise; keeps confidences; doesn't misrepresent themselves for personal gain.
Interpersonal Savvy - Relates to and can connect with diverse individuals and groups at all levels within the organization. Externally, builds appropriate relationships and rapport with members and external partners.
Manage Complexity - Makes sense of complex information, processes, and activities to effectively solve problems. Defines situations accurately before determining problems and formulating approaches to solutions; is able to accomplish complex tasks with minimal guidance or instruction.
Member Focus - Builds and maintains collaborative relationships with internal and external members which result in member satisfaction with both the process and the outcome.
ADA REQUIREMENTS
Physical Requirements
Able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs.
Must be capable of climbing / descending stairs in an emergency situation.
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators.
Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary.
Must be able to work extended hours or travel off site whenever required or requested by management.
Must be capable of regular, reliable, and timely attendance.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled shared work environment with minimal noise.
Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.
ACKNOWLEDGEMENT
Nothing in the position description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This Job description is not a contract and should not be constructed as a guarantee of employment for any period of time. Interra Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race color, religion, sex/gender, national origin, disability, age, or any other category protected by law.
Why JoinIN
Culture: We believe that a positive work environment is key to success. Staying engaged, informed, and keeping it fun, is how we achieve this.
Professional Growth: Our Learning and Development Team not only provide day 1 training but continuous improvement and career development for all levels.
Competitive Salary: Attractive compensation package with performance-based incentives and bonuses.
Benefits: Comprehensive health insurance, 401(k) matching, tion reimbursement, company holidays, and generous PTO.
Community Involvement: Being an active member in communities that we are a part of is important to us. We live here, work here and stay involved here!
Visit our Opportunities page for more information.
For more information about the role or the application process, please reach out to Ali Barden, AVP Talent Acquisition and Retention Lead at ******************
$43k-66k yearly est. Easy Apply 15d ago
IT Support Specialist
Getman Corporation 4.4
Technical support specialist job in Bangor, MI
IT SupportSpecialist
RATE: $25.00-$30.00 per hour
Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs.
ESSENTIAL FUNCTIONS:
Image new computers for deployment and evaluate old computers for repurposing or recycling.
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals.
Identify and resolve network/VOIP issues.
Configure and install application software and operating systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms.
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training.
Provide technical guidance to employees and create user-friendly documentation.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
Support company phone systems and assist with mobile device management.
Collaborate with other Information Technology staff on various projects.
Perform all other duties as assigned.
EDUCATION AND EXPERIENCE:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS
Proven work experience as a Systems Support, TechnicalSupport Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
IND123
$25-30 hourly Auto-Apply 25d ago
Help Desk Technician
Burr Oak Tool 3.2
Technical support specialist job in Sturgis, MI
Help Desk Technician Salary Grade: 6
with NO remote work available.
Primary Purpose: Organize, install, and support all computer systems; investigate and resolve computer software and hardware problems.
Roles: Expected behaviors and activities performed to fulfill responsibilities
Practice and encourage the best safety practices resulting in zero lost time within department.
Implement and practice effective 5S and participate in regular team 5S audits.
Set an example of working hard and doing the right things, exhibit energy and positivity.
Accountable to work independently with standardized instructions to achieve results.
Solve semi-routine issues utilizing problem solving analysis and prioritizing processes and routines.
Understand and achieve Reasonable Expectations (REs) for current position and responsibilities (excellent productivity and quality) and participate in regular team process audits.
Engage in clear, courteous, effective, honest, and open communications with team members and others within and outside the company.
Develop and seek positive relationships; actively participate in regular huddles and goal setting.
Responsibilities: Quantifiable metrics to which a person is held accountable
Arrive at work and position consistently on time; remain present and engaged the entire assigned shift.
Able to categorize, recognize, and document patterns in process and problem solving.
Participate in regular employee reviews including setting and achieving goals.
Act as the primary point of contact for IT support utilizing the OAK request system.
Successfully install and configure workstations as required, including hardware, software, peripheral equipment, and cabling.
Discover, evaluate, and resolve issues presented; log all repairs accurately and timely.
Discuss software errors with developers and recommend changes to programs.
Attendance at multi-day off-site training sessions, weekend and evening work, and after-hours emergency calls may be required.
Provide basic computer usage training and company resource orientation as required.
Identify computer and network equipment shortages and assist with replacements as required.
Skills: Essential qualifications and functions gained through training and experience
Associates degree and IT Related certifications are preferred.
1-2 years of help desk experience in a Windows domain environment.
Excellent written and verbal communication skills; excellent computer skills.
Ability to remain calm and determined to attain goals.
High energy level, comfortable performing multi-faceted projects in conjunction with day-to-day activities.
Must be able to work well under pressure and keep up with rapidly changing technology, business environments, and departmental and company goals.
Strong interpersonal skills. Ability to get along with diverse personalities, tactful, mature, and flexible.
Documentation of a drug screen must be provided prior to starting this position.
$38k-72k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in South Bend, IN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and intechnical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-37k yearly est. 23d ago
IT Support Specialist
Kadant Inc. 4.2
Technical support specialist job in Three Rivers, MI
Overview The IT SupportSpecialist is responsible for providing technicalsupport to end users across the division, ensuring efficient operation of computer systems, networks, and related technologies. This role requires strong troubleshooting skills, attention to detail, and a commitment to maintaining a reliable, secure IT environment. The individual will serve as the first point of contact for technical assistance requests, perform system maintenance, and assist in infrastructure and application support as directed by the IT Operations Manager. Responsibilities Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices Qualifications Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT SupportSpecialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Associates or Bachelor's degree in Information Technology, Computer Science or equivalent experience 2-4 years of experience in IT Support, systems administration, or helpdesk operations Technical Skills Proficiency in Windows operating systems. Experience with Microsoft 365, SharePoint, and Teams. Working knowledge of network fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN). Familiarity with endpoint protection, backup systems, and remote management tools. Experience supporting enterprise applications such as ERP, PDM, or CRM systems is a plus. Basic understanding of PowerShell or scripting for automation is advantageous. Additional Requirements Strong communication and interpersonal skills with a professional, service-oriented demeanor. Proven problem-solving ability and attention to detail. Capable of working independently or collaboratively. Demonstrated reliability and discretion when handling sensitive data. This role is critical in maintaining a dependable and secure IT environment, ensuring employees have the tools and systems they need to perform effectively. The IT SupportSpecialist will act as both a technical resource and a representative of the IT department's commitment to quality service and operational excellence.
Respond to and resolve hardware, software, and network support requests in a timely and professional manner. Install, configure, and maintain workstations, printers, mobile devices, and related peripherals. Support Microsoft 365 applications. Monitor end user system performance, apply updates, and ensure endpoint security compliance. Provide support for conference rooms, A/V systems, and presentation equipment. Maintain accurate documentation of technical procedures, system changes, and support incidents. Collaborate with other IT staff to ensure uptime, data integrity, and continuity of critical systems. Maintain inventory of IT assets and ensure proper tracking of equipment lifecycle. Provide end-user training and guidance to promote technology adoption and best practices. Provide hands-on support and lifecycle management for mobile devices
$29k-41k yearly est. 60d+ ago
IT Manufacturing Technician
Pomeroy It Solutions Sales Company, Inc. 4.6
Technical support specialist job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
$40k-85k yearly est. 19h ago
IT Manufacturing Technician
Nri3Pl
Technical support specialist job in Portage, MI
The IT Manufacturing/EPLO Technician will provide onsite support and escalation for enterprise solutions across the region in the Manufacturing/EPLO/GQO area in alignment with IT Business Partners, and support business strategy and objectives in collaboration with Global IT.
The person will be accountable for providing a robust support structure for Manufacturing/EPLO/GQO systems in the region and collaborate with others to ensure systems are running a standard OS, have a defined business and IT owner, and new Manufacturing/EPLO/GQO systems are integrated in alignment with Industry 4 standards.
The role requires excellence in customer service skills and the capability to build strong collaborative relationships ensuring that the day to day needs of the business are met in a timely manner. The role is required to provide guidance and escalation to various business teams including Advance Operations, Engineering and R&D, with specific focus on hardware & software support.
Essential duties & responsibilities: (detailed description)
Actively participate in securing and containing the manufacturing environment.
Provide Level 2 support related to Manufacturing/EPLO/GQO issues, for desktop, operating systems, antivirus and application software, development changes as required and ensure technical issues are resolved and solutions are properly documented.
Develop knowledge base articles on common issues and day to day support, with a focus on shift left activities where possible.
Have a good understanding of Machine level integration as it applies to Shop Floor systems integration with the business layer. Provide guidance to business and IT teams and contribute to development of standards to be adopted by business and IT.
Work on approved Global IT Projects, ensuring integration of all new manufacturing systems are in line with Global IT and Industry 4 standards.
Recommend business processes and implement system changes that improve efficiency, cost savings and business outcomes.
Support the adoption of enterprise systems across Stryker, minimizing reliance on point or plant specific solutions.
Contribute to discussions on Manufacturing/EPLO/GQO business projects related to IT hardware, connectivity & software
Support the delivery teams with adherence to Stryker patching, anti-virus, firewall and security standards on shop floor.
Promote and increase awareness and adoption of industry 4.0 standards across Global IT Operations and processes.
Responsible for contributing to process execution across all operational processes (e.g., incident, problem, change, configuration, asset etc.) related to the service.
Education & special trainings:
Bachelor's Degree/Diploma in Computer Information Systems, or equivalent preferred.
Qualification/Certification in Industry 4 and IT Technologies e.g. Microsoft or equivalent an advantage
ITIL Foundations certification required
Qualifications & experience:
At least 2 years of experience in the field or in a related area required.
Strong communication and relationship skills.
Demonstrated ability to lead through influence.
Demonstrated ability to manage and execute competing priorities in a fast-paced environment
Strong critical thinking / problem solving skills
Experience with IT systems in a manufacturing and R&D environment is preferred.
Physical & mental requirements:
Works independently without supervision.
Strong team player.
Works effectively with cross-departmental teams.
Excellent oral and written communication skills.
Ability to self-direct work efforts, meet deadlines, and produce consistent high-quality work.
#LI-BB1
$41k-79k yearly est. 18h ago
IT Enablement/Automation Specialist
Beacon Health System 4.7
Technical support specialist job in Granger, IN
The IT Enablement/Automation Specialist is responsible for modernizing and optimizing the organization's training delivery model, while ensuring efficient scheduling and coordination of training programs. This role combines operational excellence with instructional design expertise to streamline training logistics, develop scalable digital learning solutions, and support onboarding, compliance, and ongoing staff development.
The position plays a key role in reducing reliance on manual, instructor-led training by implementing sustainable digital learning strategies and automated scheduling processes that enhance operational efficiency, consistency, and regulatory readiness across teams.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
* Assess and streamline existing training scheduling and coordination processes.
* Develop and maintain automated scheduling systems using current technologies.
* Organize and manage calendars for classroom, virtual, and on-the-job support.
* Serve as the point of contact for real-time support requests, ensuring timely resolution.
* Create standardized processes, templates, and documentation for scheduling and communication.
* Partner with stakeholders to improve visibility and efficiency of training operations.
Digital Learning & Content Development
* Design, build, and maintain web-based training content for onboarding, compliance, systems, and operational education.
* Transition high-frequency instructor-led training into structured, asynchronous learning formats.
* Collaborate with subject matter experts to convert complex processes into clear, engaging training materials.
* Develop SOPs, job aids, workflows, and knowledge base content aligned with organizational standards.
* Support governance, version control, and audit-readiness of training materials.
* Assist with the development of online training programs and remote learning opportunities.
Onboarding & Program Effectiveness
* Prepare training materials and facilitate access for new associates and providers.
* Track training participation and completion for reporting and compliance purposes.
* Monitor program effectiveness, gather feedback, and provide data-driven recommendations for improvement.
* Act as a liaison between educators, providers, and departments to enhance communication and collaboration.
Core Competencies:
* Customer Service Orientation: Positive, empathetic, and responsive interactions with learners and stakeholders.
* Project Management & Organizational Skills: Ability to manage multiple priorities and maintain accurate schedules.
* Communication: Clear, professional verbal and written communication with diverse audiences.
* Problem-Solving: Resourcefulness in resolving scheduling or support challenges.
* Technical Aptitude: Ability to learn new tools quickly; familiarity with LMS platforms, Microsoft tools, and Adobe Captivate preferred.
* Flexibility & Teamwork: Adaptability to changing priorities and collaborative approach to working with educators and operational leaders.
* Bachelor's degree in Education, Instructional Design, Computer Science, Healthcare Administration, or related field OR actively enrolled and working toward a Bachelor's degree.
* 5+ years of experience in training, learning and development, scheduling coordination, or education roles.
* Demonstrated experience designing and maintaining web-based learning content.
* Experience transitioning organizations from instructor-led training to digital learning models.
* Strong written communication and content organization skills.
* Experience working in regulated or compliance-driven environments.
Preferred Experience:
* Healthcare or healthcare-adjacent training experience.
* HIPAA-compliant training or documentation development.
* Learning content governance, audits, or version control.
* Process improvement or operational optimization experience.
* Familiarity with Oracle Cerner and LMS administration.
Work Environment:
Standard business hours with flexibility during go-live periods or urgent support needs.
Fast-paced, collaborative environment focused on improving workflows and technology adoption.
$70k-98k yearly est. 15d ago
IT Services Intern
Woburn Hospital
Technical support specialist job in Goshen, IN
The IT Services Intern is familiar with and performs a variety of daily PC and printer installation and support tasks within the Information Services Department. Provides staffing backup for the Service Desk completing basic functions. Provides assistance to and works closely with PC Technicians II, Senior PC Technicians, Systems Administrator, and System Analysts as needed.
Position Qualifications
Minimum Education: High School Diploma.
Preferred Experience: Working knowledge of mathematics, statistics, mini and personal computers. Completion of basic Windows and Office classes or equivalent desired. Experience with using, training, and troubleshooting Microsoft products (Office 2007, 2010,2013,2016, Office365, Windows 7 and Windows 10). Operations experience, with a strong preference for MEDITECH products desired.
Certifications Preferred: Prefer a valid driver's license with a demonstrated good driving record, but not required to be considered for employment.
Competencies:
Effectively applies technical knowledge to solve a range of problems
Develops solutions to problems that cannot be solved using existing methods or approaches
Is sought out to provide advice or solutions in his/her area of expertise
Keeps informed about current developments in his/her area of expertise
Strong communication skills
$26k-36k yearly est. 60d+ ago
IT User Support Intern
Everence 3.7
Technical support specialist job in Goshen, IN
The IT User Support Intern will be part of the Information Technology User Support team and will have a hands-on frontline experience with all things IT. The primary function will be to assist with client machine setups and user profile configurations, upgrades, etc., under the direct supervision of the IT User Support Manager. Projects and duties will be tailored to the skills and interests of the intern but may also include:
Responsibilities:
Follow documented operating procedures and customer service guidelines for Help Desk support.
Receive, process, and respond to Help Desk tickets received from the ticketing system.
Effectively troubleshoot and solve desktop hardware and software issues.
Provide support and troubleshooting for Everence employees' requests while establishing issue priorities and expediting resolutions.
Provide support for Microsoft Office products, Windows environments, and various other software needs as assigned.
Assist Help Desk with asset management.
Eliminate and/or recycle outdated equipment and software.
Qualifications:
Currently pursuing a bachelor's degree in computer/information technology or other relevant focus
Highly relational with exceptional customer service, including being courteous and respectful; ability to work with different types of personalities
Highly organized, disciplined in time management, and possess a sense of urgency
Ability to identify and solve problems effectively
Interest in IT aspects and ability to pick up technical concepts quickly
Ability to lift up to 20 pounds and move equipment
Hours : Part-Time during the Spring and Full-Time during the Summer
Location : Goshen, IN
Please attach a cover letter in the process of applying for this position.
$28k-35k yearly est. Auto-Apply 60d+ ago
Production Support Technician
CTE Solutions
Technical support specialist job in Plymouth, IN
Job DescriptionSalary:
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a jobwe provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Heres 5 ways that CTE makes a difference:
Training/Career Development
Bamboos Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you dont want to use your PTO? No worries! Use Time Off without Pay option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether its Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called CTE Reads, or FriYAY FridaysCTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonusesbut thats just the beginning! What if we told you theres more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offeredfirst of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
$49k-82k yearly est. 5d ago
Technical Support Engineer
Echostar 3.9
Technical support specialist job in Rochester, IN
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $19.00/Hour
$19 hourly 14h ago
BAS Technical Support Specialist
KMC Controls 4.0
Technical support specialist job in New Paris, IN
KMC Controls is looking for a TechnicalSupportSpecialist to provide on-site/in-person technical-sales support to KMC customers (System Integrators, System Distributors, OEMs, and Wholesale channel partners), primarily through a defined territory, though coverage outside the territory may be needed at times.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned. The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements of personnel as classified. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide direct technical sales support to KMC customers (SI's OEMs, and wholesale channel partners) including but not limited to:
Answer technical sales questions via email, telephone, internet, and other written or oral communications.
Review project specifications for the proper selection of KMC equipment and development of technical solutions to meet specification intent.
Travel to job sites to resolve issues, as needed.
Provide direct Technical Sales and advisory support to KMC Area Vice Presidents as needed.
Assist customers in the preparation of project submittal information as needed:
Select KMC products to meet application needs.
Create typical application wiring diagrams.
Review customer submittal information for completeness & accuracy.
Develop standardized written sequences of operation.
On occasion for specific projects and customers with prior approval:
Write application software panel files and test for proper operation.
Create/develop associated graphical library files
Create/develop associated schedules, trends, alarms, and other software items for a complete application engineered product or project.
Interface with customers to clarify ambiguities in specifications, product performance, etc. to deliver a complete, functional result.
Format shall follow the agreed upon KMC style guide for such programming.
Files shall be fully documented according to the style guide.
Provide KMC approved standard product training classes to authorized KMC Customers according to the assigned schedule maintained by KMC's Organizational Development Manager.
Provide KMC approved customized “mentoring” training classes to KMC customers.
Provide customized “mentoring” and training to select OEM customers and select customers on specific products & applications relevant to the OEM channel as needed.
Provide copies of any developed panel files & related materials to the VP-TechnicalSupport team that is creating and maintaining the KMC “Standard Applications Library”. Assist with/execute assigned feasibility study projects within agreed upon schedules.
Assist with/execute assigned field test projects in conjunction with local resources and customers within agreed upon schedules.
Assist Area Vice Presidents in completing the New Product Proposal form to satisfy identified market needs. NPP forms define answers to the questions of form/fit/function of a new or modified product and include but are not limited to the following:
Product specs and functional requirements
Desired & required feature definitions
Market applications, including all “pull along” devices
Competitive analysis of competitive models vs. KMC's solution
Identification of competitive advantages of KMC's solution
Target sell price of the KMC solution
Definition of estimated annual volumes.
Expected “time-to-market” requirements
Be the “content expert” on assigned product categories and make recommendations for new products, features, and obsolescence of old products.
As necessary, conduct technical product presentations to customers or potential customers.
As necessary, refer non-sales related technicalsupport questions to the TechnicalSupport and Applications department.
Actively/daily engage in the use of the company's CRM system.
Represent KMC Controls at various trade shows and conferences.
Travel as directed and approved (expected to range between 40 - 70%)
$29k-38k yearly est. 60d+ ago
Computer Field Technician
Bc Tech Pro 4.2
Technical support specialist job in South Bend, IN
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-37k yearly est. 1d ago
IT Support Specialist
Getman Corporation 4.4
Technical support specialist job in Bangor, MI
IT SupportSpecialist
RATE: $25.00-$30.00 per hour
Diagnose and troubleshoot software, hardware, communication and network issues and help our customers with their day to day computer problems; assist in the installation of applications and programs.
ESSENTIAL FUNCTIONS:
Image new computers for deployment and evaluate old computers for repurposing or recycling.
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals.
Identify and resolve network/VOIP issues.
Configure and install application software and operating systems.
Manage users and resources using Microsoft Windows Active Directory, Microsoft Office 365 and other platforms.
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training.
Provide technical guidance to employees and create user-friendly documentation.
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends.
Support company phone systems and assist with mobile device management.
Collaborate with other Information Technology staff on various projects.
Perform all other duties as assigned.
EDUCATION AND EXPERIENCE:
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education.
Microsoft, Cisco, Linux, or similar certification is a plus.
SKILLS, TALENTS AND/OR CHARACTERISTICS
Proven work experience as a Systems Support, TechnicalSupport Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
IND123
$25-30 hourly Auto-Apply 24d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Technical support specialist job in Elkhart, IN
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and intechnical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-37k yearly est. 23d ago
Production Support Technician
CTE Solutions
Technical support specialist job in Plymouth, IN
Ready to Elevate Your Career? Join SpiTrex CTE!
At CTE, we offer more than just a job-we provide an environment where you can push boundaries, fuel your curiosity, and advance your career. We are committed to supporting your growth with unique programs designed to help you do your best work while maintaining a healthy work-life balance.
Here's 5 ways that CTE makes a difference:
Training/Career Development
Bamboo's Path Track and WorkForge Learning Management System offer education for advancement when and where needed.
Work/Life Harmony with Flextime
Have an appointment or emergency pop up and you don't want to use your PTO? No worries! Use “Time Off without Pay” option of up to 3 hours and then make up missed time during the week.
CTE Perks
Whether it's Donut Friday, lower cost vending, monthly events, food trucks, book reading incentives called “CTE Reads”, or FriYAY Fridays…CTE strives to maintain a positive culture and support our employees.
CTE Incentives
Employee referrals, 401(k) with 50% company match (up to 10% contribution), bonuses…but that's just the beginning! What if we told you there's more? We believe in keeping some surprises for your imagination. Get ready for a journey that goes beyond expectation!
Health Benefits
CTE provides vision, life insurance, and short-term disability insurance at NO COST to our employees. Medical and dental insurance with HSA is offered first of the month after hire. There is also a
no-cost medical option
through Schumacher Family Medicine.
Essential Functions:
Pulling and moving material
Monitoring tool crib as needed
Issuing out and receiving in items (tooling, gaging, fixtures etc.)
Setting tools and retrieving gages
Cutting blank profiles of material as needed
Following GDP as required
Cross train on multiple work centers
Other work-related tasks as assigned
Good housekeeping
Conform to ISO13485, 21 CFR Part 820, and medical device industry requirements
$49k-82k yearly est. 60d+ ago
Learn more about technical support specialist jobs
How much does a technical support specialist earn in South Bend, IN?
The average technical support specialist in South Bend, IN earns between $29,000 and $81,000 annually. This compares to the national average technical support specialist range of $30,000 to $76,000.
Average technical support specialist salary in South Bend, IN
$48,000
What are the biggest employers of Technical Support Specialists in South Bend, IN?
The biggest employers of Technical Support Specialists in South Bend, IN are: