Technical support specialist jobs in Spring Garden, PA - 562 jobs

Do you have previous experience working in a warehouse? Looking for a company that prioritizes safety? In York, PA our team is growing! We work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. An ideal candidate is hard-working, dedicated, reliable, and would have excellent attendance. Apply today! What DP World offers you * Referral Bonus * Competitive medical, dental, vision, and 401K benefits. * Career growth - opportunity doesn't stop once you are in the door. * Competitive vacation and PTO plans. * Safe workplace, team environment, and management who cares! About the Role About the Role Note Candidates chosen to move forward within the Recruitment Process, may be required to undergo an assessment and/or submit further background information. Any offers of employment may be conditional on completion of required checks and provision of relevant documentation, in accordance with the applicable local legislation. Nearest Major Market: York PA Nearest Secondary Market: Lancaster Job Segment: Technician, Technology

Spectrum is seeking a talented Supply Support Analyst (Technical Support) to provide the necessary services and management planning to facilitate and provide readiness based technical services in support of V-22 supply support management, spares execution to our customer in Philadelphia, PA. As a critical member of our team, you will carry out the following: Key Abilities and Responsibilities: Perform studies and analyses related to supply support for the V-22 weapons system, sub-systems, and equipment. Perform maintenance of database files utilizing available tools to enter file updates. Initiate National Stock Number establishment in conjunction with design changes to V-22 aircraft configuration. Provide database discrepancy corrections reports and Primary Inventory Control Activity/Secondary Inventory Control Activity requests. Participate in V-22 maintenance plan reviews with contractors and government personnel regarding proposed changes, specifically review source, maintenance and recovery codes changes. Conduct supply support analyses of individual items for data accuracy, interchangeability, and substitutability and maintenance replacement rate values result in adequate replenishment and repair schedules are met. Perform analysis which examine sensitivities to program changes with respect to production quantities, utilization rate, operating scenarios, and maintenance support concept. Required Skills and Experience: Minimum of 5 years of experience supporting DOD supply/logistics. Minimum of 3 years of experience in the field of Navy Aviation. Experience and working knowledge of USN ERP. Knowledge of databases including File Management Tool, Defense Logistics Information Service and Federal Logistics Information System. Knowledge of DOD configuration management and other elements. Ability to read and interpret aviation drawings. Education: N/A Security Clearance: N/A Spectrum is proud of our diverse workforce and diligently committed to remaining an Equal Opportunity Employer. Spectrum governs all employment related decisions without regard to an individual's race, color, sex, religion, national origin, age, disability, veteran status or any other protected classification. [EEO/AA/Protected Veterans/Individuals with Disability employer].

The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

We are seeking a motivated and technically skilled individual to join our IT team as a Tier 2 Help Desk Technician / Junior Systems Administrator. This hybrid role is ideal for someone with strong troubleshooting skills and a desire to grow into systems administration. You'll act as an escalation point for Tier 1 support and assist in managing servers, infrastructure, and critical IT systems. Essential Duties and Responsibilities: Respond to escalated technical support tickets via phone, email, or service desk platform. Troubleshoot and resolve moderately complex hardware, software, and network issues. Assist with onboarding/offboarding processes, including account provisioning and equipment setup. Provide support for applications including Microsoft 365, remote access tools, and business-critical software. Document solutions and contribute to the IT knowledge base. Assist with server maintenance, patch management, and routine infrastructure tasks. Monitor system performance and resolve minor alerts or escalate to senior admins. Perform user account administration in Active Directory, Exchange, and other systems. Assist with backup verification and disaster recovery testing. Participate in IT projects such as deployments, upgrades, and migrations. Qualifications: 3+ years in an IT support role, with exposure to Tier 2 responsibilities. Proficiency in Windows desktop and server environments. Experience with Active Directory, Microsoft 365, and basic networking concepts. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Experience with ticketing systems (preferred). Exposure to virtualization platforms (VMware, Hyper-V), Group Policy, or scripting (PowerShell). Familiarity with ITIL practices and SLA adherence (preferred). (Reasonable accommodations will be made for otherwise qualified individuals with a disability.) The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job DescriptionAbout Schedule EngineDo you want to reinvent a trillion-dollar industry? Schedule Engine is a radically better home services platform combining world-class technology and next generation service solutions. We are reshaping the experience for both consumers and businesses in the trillion-dollar home services industry. Being radically better requires new end-to-end solutions for both consumers and technicians. Schedule Engine has experienced exponential growth because of our commitment to evolve the industry, our determination to be a positive force, and our passion for groundbreaking technology. Joining Schedule Engine now is a once in a lifetime career opportunity for anyone passionate about making a difference and making history in consumer technology. Note: All Schedule Engine offices are currently closed due to the coronavirus pandemic. As of Jan 2021, we plan to reopen offices in early Q3 and will expect most employees to work onsite at least 3-4 days per week. About the JobSchedule Engine is looking to hire Technical Support Specialists who pride themselves on providing world-class client experiences. As a technical support specialist, you love being the front-line contact and #1 support for our clients. You are able to quarterback supporting our clients from your first interaction through to completion with style and grace. You are the client's friend, mentor, liaison, information provider, and overall right-hand throughout their relationship with Schedule Engine. While this role will primarily maintain normal office hours, given the on-call nature of support, we expect employees to be flexible and open to address issues outside of normal office hours. Key Responsibilities Support clients throughout their lifecycle with Schedule Engine. Manage a rotating roster of concurrent client relationships, each at a different stage of development and subscribed to different product bundles. Work with production computer servers and workstations. Document and maintain client records, particularly with regards to support requests. Understand client use cases and provide expertise on how Schedule Engine can be leveraged to meet and exceed their goals. Assess the need for software feature enhancements and document as needed; partner with product and development teams as the voice of the customer. Document development tasks/bugs and share requirements and for the development/product team. Participate in daily agile standup meetings, sharing status of client implementations as they pertain to development team workload. About You Strong verbal and written communication skills. Exceptional presentation and facilitation skills. High level of attention to detail and process minded. Ability to be assertive, proactive and self-motivated. Creative problem-solving skills. Experience in a Support / Implementation / Account management role at an enterprise software or SaaS software company; alternatively, experience working for contractor home services, such as HVAC, Electrical or Plumbing trades in managerial or supervisory role. Expertise with databases, networks, and operating systems. Fundamental business knowledge that helps you better understand our clients' needs and our business priorities. Specific Requirements Technical skills/experience: Microsoft SQL Server, Windows Server operating systems, Networking, VPN, & firewall configuration, Remote connection technologies (RDC, RDP, LogMeIn, etc), Javascript & HTML Proven customer support, client service, or direct client-facing experience and skill. Hungry to be part of something new, innovative and industry-changing - understanding the work and focus that requires. Strong contact handling skills across phone, live chat, and email is essential, including active listening, grammar, spelling, and typing speed. Familiarity with CRM systems and practices. Customer-oriented, with an ability to adapt and respond to different personalities. Excellent communication and presentation skills. Ability to multitask, prioritize and manage time effectively. Completed 2+ years of college or university (BA preferred). *Bonus points if you have experience in the home services space. Why work with us?Working at Schedule Engine means collaborating with experienced, people-first leaders with a clear vision and a track record of success, as well as the close-knit camaraderie of a team of highly talented and motivated coworkers. We offer a collaborative, positive working environment where we encourage employees to balance productivity with the need to recharge the batteries. And of course, you get paid pretty well - we offer competitive compensation packages, including equity, performance-based incentives and competitive benefits for full time employees. Schedule Engine values diversity in the workplace and is an equal opportunity employer. We are committed to providing an inclusive and accessible work environment. We thank all candidates who apply, but only those selected for an interview will be contacted. If you require accommodation, please let us know. We will work with you to meet your needs. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Job Description Join Our Team as the Backbone of IT Innovation! Are you ready to take your IT career to the next level? Do you love problem-solving, optimizing systems, and keeping clients happy? ONE 2 ONE Inc., a leading MSP, is looking for you! Be the hero behind the scenes, ensuring our clients' tech runs seamlessly, securely, and with top-notch performance. What You'll Do Keep Systems Smooth: Monitor, maintain, and secure client networks, servers, and cloud environments. Troubleshoot Like a Pro: Diagnose issues and solve problems fast to minimize downtime. Deliver Amazing Support: Be the go-to expert, helping clients navigate their tech needs with confidence. Enhance Security: Manage firewalls, VPNs, and backup protocols to keep client data safe. Requirements What You Bring Tech Skills: 2+ years of Systems Administration experience (MSP background a plus!), knowledge of Windows/Linux, Active Directory, and networking. Certs to Impress: CompTIA Network+, Security+, or similar? Even better! Customer Service Mindset: You're great with people and always put clients first. Benefits Why ONE 2 ONE? Growth Opportunities: Work on diverse systems and expand your skill set. A Team That Has Your Back: Collaborative culture where your ideas matter. Solid Benefits: Health, dental, PTO, 401k, and more. Ready to make IT happen? Apply today and bring your skills to ONE 2 ONE Inc, where we don't just solve tech problems; we build the future! *To be considered for this role, please take this short 10-minute survey: ONE 2 ONE Inc.

Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. Support Specialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment. About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust. At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: Helpdesk and End-User Support: Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues. Manage and escalate helpdesk tickets as necessary in coordination with the core team. Set up new hires PCs and company iPhones. Conduct a new hire orientation covering IT infrastructure and policies. Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords. Handle all move, add, and change requests for PC hardware, monitors, printers, and phones. Site and Infrastructure Management: Manage PC and other hardware inventory. Ensure all stocked PCs, laptops, and tablets are regularly updated. Manage printer supply inventory and support tickets with third-party vendors. Replace network switches, APs, and UPS batteries in IDF's and desktop units. Run and manage network cabling projects when applicable. Manage the camera system and security access and provide security footage upon request. Collaborate with various vendors to support hardware and software. Application and Software Management: Understand and manage permissions for the Odyssey business system while helping to resolve user issues. Update applications as new releases are available and inform users of changes. Support a variety of in-house developed applications in coordinating with the core I.T. development team. What We're Looking For: Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required. Associates degree in Computer Science or CompTIA certificate is preferred but not required. Previous experience in a manufacturing environment and ERP management experience is a plus! Technical/Professional Skills: Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial. Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems. Behaviors for Success: Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary. Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel. Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview. Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT. Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business. What We Offer: Medical, dental, and vision insurance for you and your family Competitive salary Bonus programs 401K retirement plan Training opportunities Tuition reimbursement Paid vacation, PTO, and holidays Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Technical Support Analyst. Design and implement efficient stored procedures for data manipulation and retrieval, optimizing database management operations. Develop and update comprehensive technical user documentation to support customer onboarding and ongoing use of Nayax software products. Create and maintain detailed user guides with screenshots, descriptions, prerequisite data, calculations, and written explanations of software functionality. Ensure documentation remains current as new features and updates are released. Perform user acceptance testing (UAT) for VendSys, Mobile X, and subsidiary products (Web App, OCS-Express, API integrations, and jobs), documenting results and providing feedback to the development team. Generate release notes and assist in upgrading customer software as new versions are deployed. Conduct online training sessions for clients, demonstrating software functionality, report usage, and analytical interpretations. Provide technical support via email and phone, troubleshooting issues, logging bugs and feature requests, and coordinating resolutions with the development team. Required Education: Bachelor's degree in Computer Science, Data Science, Business Analytics or closely related field (or foreign degree equivalent). Job Location: Reports to HQ at 11350 Mccormick Road, Executive Plaza 1, Suite 1004, Hunt Valley, MD 21031. Telecommuting permissible from home office anywhere in the U.S. Requirements Required Experience: At least 2 years of experience in technical support, software testing, or database management within a SaaS, fintech, or vending technology environment. Required Skills: At least 2 years of experience in SQL, including writing and optimizing stored procedures for data retrieval and manipulation; At least 2 years of experience in technical documentation, including creating user manuals, training guides, and release notes; At least 2 years of experience in user acceptance testing (UAT), including documenting results and coordinating feedback with development teams; At least 2 years of experience troubleshooting technical issues and providing solutions; At least 2 years of experience effectively commuting with internal and external stakeholders; At least 2 years of experience conducting virtual training and product demonstrations for new and existing customers. Full time position. $80,392-$81,000/year. Benefits Summary: ********************** EQUAL OPPORUNITY EMPLOYER. Please email resumes to Nayax LLC at *******************, using Reference # 670062. Learn More about Nayax

Position: Business Systems Support SpecialistLocation: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Flooring, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Business Systems Support Specialist at West Shore Home, you will responsible for diagnosing and resolving common issues, maintaining high-quality ticket documentation, and escalating appropriately when issues exceed the Tier 1 scope for core business applications including Salesforce, Five9, Formyoula, Felix, and related systems. Key Role Accountabilities: Diagnose and resolve issues within Salesforce, Five9, Felix, Formyoula, and other technical platforms utilized in the company. Perform account unlocks, password resets, Multi-Factor Authentication (MFA) resets. Manage and oversee open tickets in the company Jira Service Desk and communicate updates with team members and internal customers via comments. Perform updates such as template edits, form field adjustments, picklist changes, and other metadata updates. Minimum Requirements: Proficiency with Salesforce automation tools- specifically updating, debugging, and creating FLOWS. Proven knowledge of the standard capabilities of Salesforce including on-going customization/alterations. Ability to meet or exceed Service Level Agreement (SLA) expectations for response and resolution. Strong communication skills including the ability to communicate effectively with internal/external developers on a technical level, as well as front line employees with no technical background. Strong preference towards an active Salesforce Administrator certification. Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The approximate pay range for this position is $27-34 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-RM1

ASKITC is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 clients and worldwide corporations. We have openings for Help Desk Technician for one of our client at Harrisburg PA Job Description Support in-house help desk team by taking a variety of IT related calls including IT hardware consisting of PC's, Printers, Routers, Servers, and UPS; calls involving Mainframe and Network software Telecommunications and Datacomm problems. Tasks include: Receive calls for assistance, elicit information, and perform hardware and software diagnostic procedures including use of utility programs in diagnosis and troubleshooting of IT hardware and software. Refer Tier 2 calls to technical staff via Remedy or service providers Resume or restore mainframe, LAN and user IDs and passwords through RACF or Active Directory Restart or reset local and remote hardware devices using Qualifications Field experience (i.e. Hands on PC Support experience). Provide service and preventive maintenance. Diagnose/coordinate repair of prod and dispatching & tracking Servce Provider Ability to identify and track issues, risks, and action items Experience w/Remedy or equivalent problem tracking Experience using an Automated Call Distribution System (ACD) Experience working in an Enterprise Level Help Desk environment Education: 2 year college degree or equivalent technical study Additional Information For immediate consideration, please send resume to Ryan at [email protected] OR Feel free to contact us at ************ X 4391 if you need more information.

Job Description We are looking for an IT Support Specialist that will be responsible for supporting our computer network and users in many capacities. You will be a key contributor to our company's success and the long-term goals we plan to implement. This is an addition to our current staff. Who We Are: Transteck Inc family of dealerships is one of the largest Heavy Duty Truck dealer groups with 13 locations and 4 body shops, in the North East United states. We have over 200 trained technicians, over $5,000,000 in parts inventory and utilize state of the art facilities. Our large size means that we have the resources to provide the best-in-class facilities, training and equipment while working with the industry leader in large heavy-duty trucks. But despite our size, our 13 locations located from Pittsburgh to New Jersey through Maryland to Northern VA are all small enough to get the personal touch needed to keep you trained and motivated. All our facilities are kept clean and the pace fast as we strive to keep our customer trucks on the road. We offer Benefits Including : Competitive Wages, Medical Insurance (Capital Blue Cross), Dental and Vision Insurance, Short Term Disability and Long Term Disability Insurance, 401k with employer match. Responsibilities: Setup new and refurbished equipment as per end user requirements. Perform necessary updates and upgrades to Operating Systems and a variety of other software applications used within our different departments. Install necessary peripherals such as printers and scanners to local machines as well as within the network. Assist with Help Desk tickets to provide users with speedy resolutions to their wide array of issues including but not limited to: - Resolve basic network issues such as Wireless connections and Local Area Networks among other systems. - Document issues and resolutions properly for record keeping and posterity. - Consistently follow up with users to insure proper function after issue resolution. - Perform basic functions in Office 365 such as password resets, account updates and changes, license assignments following company protocol, etc. Qualifications: Good written and verbal communication skills for interacting with end users. Experience with and a solid understanding of Windows 10 Professional Proficient in Microsoft Office (Knowledge of Office 365 Administration a plus) Basic understanding of wireless networks and Overall computer knowledge Must be malleable and quick to adjust to a fast-paced environment. Willingness to take initiative with a can-do attitude. Good interpersonal skills Dependable, punctual and proactive Aptitude & Attitude - we'll teach you the rest!

We are seeking a skilled and service-oriented AV & IT Support Specialist to help manage and support approximately 115+ video conference rooms across the state. While many rooms are located in the Harrisburg Capital area, others will be supported remotely in collaboration with our field staff. This role combines audio-visual expertise with basic IT support, ensuring seamless operation of conferencing systems and end-user technology. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Hands-on experience with AV equipment and video conferencing systems. - Strong understanding of signal flow and cabling standards. - Familiarity with AV control systems and basic programming/configuration. - Basic networking knowledge (IP, VLANs, PoE). - Proficient in Windows OS and hardware diagnostics. - Experience with remote support tools (e.g., Microsoft Remote Desktop). - Certifications in AV technologies or IT support. - Familiarity with fiber optic cabling and advanced networking protocols. - Prior experience supporting hybrid or remote teams.

Job Description Application Support Specialist II Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant Our Company Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky. Summary As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties) Support and maintain business-critical applications. Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications. Support and maintain integration and synchronization routines and services for business-critical applications. Provide data processing support including ETL, data import and data configuration for business-critical applications. Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues. Create, test, document, and deploy high-quality project deliverables. Understand, follow and enforce proper support ticketing processes and change management processes. Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences. Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed. Support and maintain reporting and business intelligence platforms for business-critical applications. Minimum Requirements Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience 4+ years of experience providing application support and working with application development teams to maintain applications. Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management. Strong organizational and time management skills. Strong interpersonal and communication skills. Ability to communicate effectively in the English language, both orally and written. Ability to work and solve problems independently and within a team environment. Ability to work in an agile development environment and take proactive approach to completing backlog work. Ability to travel internationally as needed. Preferred Requirements Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus. Experience with application support or development is considered a plus. Experience with file and service-based systems integration considered a plus. Benefits We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few. EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United

Job Description Company: Lucayan Technology Solutions LLC Employment Type: Full-Time Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Security Force Assistance & Stability Integration Directorate (SFASID). This position plays a critical role in supporting SFASID's mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide. Key Responsibilities Serve as data administrator and content organizer for SFASID's website, SharePoint™ portal, Army 365 systems, and social media platforms. Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information. Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery. Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories. Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release. Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts. Provide IT, audio/visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming. Minimum Qualifications U.S. Citizen with ability to obtain installation access. High School Diploma or equivalent (Bachelor's degree in IT, Media, or Communications preferred). Experience with IT support, digital content management, or knowledge management systems. Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages). Ability to manage multimedia integration (video, audio, graphics) for digital and web products. Required Qualifications Favorable NACI for Common Access Card (CAC) eligibility and DoD network access. Demonstrated ability to provide DVIDS media support. Familiarity with Knowledge Management systems and Communities of Practice/Interest. Strong organizational, communication, and collaboration skills. Security Clearance & Certifications Clearance: Favorable National Agency Check with Inquiries (NACI). Training/Certifications (must complete or maintain): Anti-Terrorism (AT) Level I Training. iWATCH Army Security Awareness Training. OPSEC Level I Training (initial and annual). DoD Cyber Awareness Training. DoD 8570.01-M IA/IT baseline certification within 6 months of appointment. Work Environment Duty Station: Carlisle Barracks, PA (onsite required). Schedule: Monday-Friday, 0800-1700, excluding U.S. Federal holidays. Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners. Why Join Lucayan Technology Solutions LLC? Be part of a mission-driven team supporting the U.S. Army's peacekeeping and stability operations. Contribute to the digital transformation and knowledge management of a premier Army Institute. Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations. Powered by JazzHR ol CIGIu6DU

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet's success is its people with the commitment to a better healthcare experience. When you join RadNet as an IT Operations Field Specialist , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Assist staff with the installation, relocation, configuration, and ongoing functionality of desktop computers, peripheral equipment, and software within established standards and guidelines. Computer imaging and hardware troubleshooting of both laptop and desktop computers, along with a thorough understanding of Microsoft operating systems and accompanying software, are required. Maintaining inventory levels and facilitating/tracking shipments of IT equipment to end users. Act as liaison between IT and Branch Sites/Offices for various IT and Operational projects and evolutions. Monitor and complete all support and project-related tasks and activities. Enter, monitor, and complete all entries in the Support Desk tracking system, which includes stating the issues, listing all troubleshooting steps, providing a resolution, and marking the records as complete. Interact with Subject Matter Experts (SMEs) from other IT teams, such as Clinical Applications, IS Admins, and Infrastructure, to resolve user issues. Utilize industry best practices to maintain the appropriate level of LAN/WAN and computer systems security as established. Identifies and works with Cyber Team support staff to rectify any noted deficiencies. Basic troubleshooting abilities for MAC, iOS, and Android Operating Systems. Other duties and responsibilities as requested. If You Are: Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment. To Ensure Success in This Role, You Must Have: Level of knowledge equivalent to that ordinarily acquired through completion of an Associate's degree in a related technical field, as well as a minimum of 2 years of related work experience. CompTIA A+ Certification preferred CompTIA Network+ Certification preferred Must hold a current and valid driver's license in good standing Vehicle Access: if not owned, candidates must demonstrate the ability to secure transportation as needed We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

We are looking for an IT Technician to oversee our company's computer hardware, software, and associated networks. The IT Technician responsibilities include partnering with our Managed Service Provider by monitoring network infrastructure, resolving system issues, and clearing all service tickets that require on-site support within the allocated SLA. You need to have experience with IT performance management, network administration, and system security. You will work closely with the executive leadership team on all IT Operations ensuring our systems are secure, available, and reliable. If you're also familiar with data protection regulations and can juggle multiple projects, we'd like to meet you. Requirements Responsibilities Maintain and optimize local company networks and servers (including our branched-out companies) by being the point person with our Managed Service Provider. Maintain custody records of all company provided IT hardware. Be responsible for devices both on and off premise. Oversee data backup and system security operations (e.g., user authorization, firewalls) Manage installations, repairs and upgrades of desktop, Wi-Fi, printer, cell phone, and Internet Connectivity. Ensure data is handled, and transfer QB Files from Clients to team members. Provide support and guidance to stakeholders via a help desk. Manage contracts with vendors and software licenses (e.g., development platforms, telecommunication companies, password managers). Maintain application updates like: UltraTax, Adobe, Fixed assets, Planner CS, Advance Flow, Quick Books, Practice and Go File Room (GFR). Requirements Proven experience as an IT Operations Manager Experience with system installation, configuration, and analysis Thorough knowledge of networks and cloud computing Knowledge of data protection operations and protocols (e.g., GDPR) Project Management and organizational skills Ability to manage multiple projects. Outstanding communication skills Problem-solving aptitude BSc/BA in Computer Science, IT or relevant field

Work Hours: 8:00 AM to 5:00 PM, Monday through Friday Competitive Compensation Forge your career with Buck Company! Are you a tech-savvy problem solver who enjoys helping others and keeping systems running smoothly? Buck Company is looking for an I.T. Support Specialist with 3-5 years of experience to be our go-to on-site resource for all things technology. In this role, you'll partner with team members across the business to understand their needs and deliver reliable I.T. solutions that keep operations moving. You'll set up and support hardware and software, troubleshoot technical issues, manage network equipment and security systems, and collaborate closely with our core I.T. team in Chestertown, MD. This is a great opportunity to take ownership of local I.T. support, work with a variety of systems and tools, and make a real impact in a hands-on, people-focused environment. About Us: Buck Company, nestled in the heart of Quarryville, Pennsylvania, is a family-owned foundry dedicated to melding tradition with precision. For decades, we've been crafting high-quality metal castings and components that serve industries from architectural design to industrial machinery. Our skilled team takes pride in hands-on workmanship, state-of-the-art equipment, and an unwavering commitment to integrity-delivering products built to last and service rooted in trust. At Buck Company, we value the contributions of our Military Veterans and proudly employ our nation's heroes. Veterans are strongly encouraged to apply. What You'll Do: Helpdesk and End-User Support: * Provide comprehensive helpdesk support, including troubleshooting hardware, software, and network issues. * Manage and escalate helpdesk tickets as necessary in coordination with the core team. * Set up new hires PCs and company iPhones. * Conduct a new hire orientation covering IT infrastructure and policies. * Work with the core team to ensure the proper Active Directory (AD) permissions are set, perform account unlocks, and reset passwords. * Handle all move, add, and change requests for PC hardware, monitors, printers, and phones. Site and Infrastructure Management: * Manage PC and other hardware inventory. * Ensure all stocked PCs, laptops, and tablets are regularly updated. * Manage printer supply inventory and support tickets with third-party vendors. * Replace network switches, APs, and UPS batteries in IDF's and desktop units. * Run and manage network cabling projects when applicable. * Manage the camera system and security access and provide security footage upon request. * Collaborate with various vendors to support hardware and software. Application and Software Management: * Understand and manage permissions for the Odyssey business system while helping to resolve user issues. * Update applications as new releases are available and inform users of changes. * Support a variety of in-house developed applications in coordinating with the core I.T. development team. What We're Looking For: * Minimum 3-5 years broad Tier 1 and Tier 2 Helpdesk experience required. * Associates degree in Computer Science or CompTIA certificate is preferred but not required. * Previous experience in a manufacturing environment and ERP management experience is a plus! Technical/Professional Skills: * Hardware and Software Proficiency: You must be skilled in troubleshooting and supporting a wide range of hardware, including PCs, laptops, and mobile devices like iPhones. The ability to install, configure, and support business-specific software is also crucial. * Network and Infrastructure Management: A strong understanding of networking is required to troubleshoot network-related issues, replace switches and APs, and run network cabling. The role also involves Tier 1 management of servers and phone systems. Behaviors for Success: * Proactive Problem-Solving: The ability to independently troubleshoot and resolve hardware, software, and network issues is a core behavior. This includes managing and escalating help tickets when necessary. * Strong Communication Skills: Must be able to clearly communicate at all levels of the company. This requires simplifying I.T. related issues and solutions for non-IT personnel. * Customer Service Orientation: You must be responsive and helpful when providing support to end-users. This includes handling adds, moves and changes, as well as providing new hires with an IT overview. * Organizational Management: Strong organizational skills are needed to manage and maintain inventory of PCs, printers, and other hardware. This also extends to managing vendor relationships and collaborating on projects with corporate IT. * Continuous Learning: The job requires you to stay informed about new software releases and inform users of any changes. You must also research new hardware solutions and software to enhance the business. What We Offer: * Medical, dental, and vision insurance for you and your family * Competitive salary * Bonus programs * 401K retirement plan * Training opportunities * Tuition reimbursement * Paid vacation, PTO, and holidays * Gym reimbursements, and more! Join us and be a part of a team that values your contributions and supports your goals! The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons. The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)

Job Description Under general direction of the Network and Systems Manager, installs, supports, maintains, and evaluates computer systems networks, and applications; performs other related duties as assigned. Essential Duties and Responsibilities include the following: Performs a variety of technical tasks in the installation, diagnosis, repair, and maintenance of computers and other networked devices Performs a variety of technical asks in the installation, diagnosis, repair, and maintenance of user and server applications. Provide information and/or technical assistance to users concerning the development and maintenance of computer network or for resolution of problems. Respond to service calls; diagnose and correct equipment failure; repair or replace malfunctioning equipment Maintain accurate and current records on repair, installation, and removal of equipment; provide appropriate logging and tracking of hardware Manages assigned projects at the direction of the Director of IT to deliver services in a timely and efficient manner. Responding to inquiries from staff and outside vendors to provide technical assistance and support Assists in support of Windows servers and networking hardware Off hours support as needed Supervisory Responsibilities: The IT Support Specialist has no supervisory responsibilities Qualifications: To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Support of Microsoft Windows Workstations Support of Microsoft office products support of Network hardware and wiring Support of VOIP phone systems Support of various end user software and hardware products Education and/or experience: Minimum high school diploma or GED Associate degree (A.A.) or equivalent from two-year college or technical school; and two-year related experience and/or training. Job Type: Full-time Pay: $48,000.00 per year Benefits: 401(k) matching Employee discount Health savings account Life insurance Retirement plan Compensation Package: Holiday pay Schedule: 8-hour shift Monday to Friday On call Experience: Help Desk or IT Support: 1 year (Required) Ability to Commute: York, PA 17403 (Required) Work Location: In person (Required) Powered by JazzHR Kym9lVLS4m