Technical support specialist jobs in Urbandale, IA

Must haves: 3-5 Years of Experience in IT Support with both hardware and software troubleshooting. Experience working a ticketing system, preferred BMC ticketing system. IT Customer support experience. Experience remoting in to virtual desktops. Experience with Okta SSO. Day to day: Insight Global is looking for a IT Support Service Desk Technician for a Senior Living Operator client in the Des Moines, IA area. This individual will join a team of 3 service desk technician supporting both corporate and community level users with hardware and software support. You'll be responsible for tier 1 support, answering incoming service calls and providing level 1 support. Compensation: $20/hr to $27/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.

About MH Equipment: As a leader in material handling, with 34 locations across 10 states, we sell, rent, and service high-quality and affordable material handling equipment for varying applications and budgets. We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to come alongside our employees' passions. Amazing Culture, Thriving Company, Terrific Opportunity. For more information on who we are and what we do, please visit our website at ******************** Job Summary: The Product Support Specialist is responsible for a full range of activities which will ensure the operational effectiveness, customer service and overall excellence of the company. The primary responsibility of this position is parts, service and warranty support for the dealers and end user product installations. This position, in cooperation with our Business Development Manager will also coordinate and administer the sales activities with our dealers. This position will work with our accounting staff to oversee and administer our inventories, payables, receivables and other reporting requirements to accurately and effectively track and analyze our business. This position will design and document workflow and make appropriate recommendations that will positively impact the organization. This position will engage with customers, dealers, factories and other team members in the development and growth of the business and overall customer satisfaction. Job Responsibilities: Responsible for providing Dealers with service and parts support, application support and corresponding order administration. Responsible for administering an effective product warranty program for Dealers including administering authorization and reimbursement of warranty repairs. Responsible for working with factory representatives on warranty issues including obtaining authorization and reimbursement to the Distributor of warranty dollars. Responsible for working with vendors to obtain product and/or service information such as price, availability and delivery schedule. Responsible for maintaining company records and files of appropriate transactional activities including a master file of all sold and installed units. Responsible to capture and retain all PDI documentation. Responsible to maintain internal systems and files to reflect current pricing and other relevant information. Responsible to provide communication and information to internal accounting departments to accurately and timely produce appropriate financial records, transactions and analysis. Responsible for performing and coordinating all shipping and receiving duties including container loading and unloading, packaging, manifesting and import/export coordination and contracting. Responsible to maintain all on-hand inventory for sale readiness including battery charging. Responsible, in cooperation with the Business Development Manager, for Mariotti factory container ordering to ensure appropriate product flow, inventory and order fulfillment and aligning battery and accessory ordering to match accordingly. Responsible for new unit prep, modification and delivery to the dealer or end user. Responsible for maintaining on-site and off-site equipment inventory, including tracking ROA and inventory turns. Responsible for developing and implementing (manual and automated) standard operating procedures: including procedures for sales, parts, warranties, etc. Provide assistance with the research and development of existing and prospective product lines. Provide assistance with ROI tools highlighting benefits of our product lines in specific applications and against competitive technologies. Provide assistance with the development and support the implementation of short-term and long-term business and operational plans that support business including establishing operational measurement and forecasting projections. Provide assistance with administering divisional and dealer performance measurement systems. Provide assistance in administering Dealer agreements and ensuring Dealer compliance. Provide assistance needed to: track and manage annual marketing plans detailing plans for market penetration, evaluation, and exposure; overseeing a Dealer co-op program; distribute dealer marketing materials; and generating customer presentation materials. Provide assistance, research and input into business growth opportunities, marketing, and pricing strategies. Field travel to Dealers may occur occasionally to assist with dealer training, sales calls, relationship development or dealer recruiting. Responsible for maintaining records and keeping accurate documentation for the company's operations. Adhere to all Company Policies and Work Rules. Follow policies and procedures. Perform all other duties as assigned. Position Requirements: Parts background and knowledge of the material handling industry is a plus but not required. Must be able to meet the physical requirements of the job. Valid driver's license and proof of insurance. Regular and prompt attendance. Strong oral and written communication skills. Strong computer skills in Excel, Word and PowerPoint. Primary core value of integrity. Working Conditions: Flexibility to work when the dealer needs or operations require it, which may exceed 40 hours per week. This is a salaried exempt position. Benefits: Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, Family Life and Marriage Counseling, and His First Foundation. Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match, company cell phone and laptop. Generous PTO: Paid vacation, holidays, personal, sick days, charity time off. Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability. Company Support: Continuous training, safe working environment. MH Equipment is proud to be an Equal Opportunity Employer

Essential Job Functions: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and technical knowledge • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Manisha Das Email: ********************************** Internal Id: 25-54778

Essential Job Functions: • Offer foundational technical support in infrastructure services, providing assistance in routine tasks. • Assist with infrastructure projects and assignments. • Participate in basic monitoring and routine troubleshooting of infrastructure systems. • Collaborate with team members to address infrastructure challenges and daily operational tasks. • Support the creation and maintenance of infrastructure documentation. • Develop and improve technical skills through on-the-job experience. • Show eagerness to learn and gain expertise in infrastructure services. • Follow established best practices and standards in infrastructure service delivery. Basic Qualifications: • Bachelor's degree in a relevant field or equivalent combination of education and experience • Typically, 2+ years of relevant work experience • Proven experience in infrastructure technology analysis • Proficiencies in data analysis and technical knowledge • A continuous learner that stays abreast with industry knowledge and technology Other Qualifications: • An advanced degree in a relevant field is a plus • Relevant certifications, such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or Google Cloud Associate, are a plus Thanks & Regards, Mittapalli Lalith Kumar Senior Technical Recruiter ***************************

The Role: Background, context, and vision for this role and why this role exists As part of the Todd & Sargent IT Team, the IT Junior Administrator provides first-line technical support to 150+ employees across both office and field operations. This position is focused on end-user service, CAD/BIM software support, and assisting with general IT infrastructure maintenance. Success in this position comes from delivering top-notch customer service, learning the technical foundations of our environment, and building strong relationships in both office and field. The What: What this role is responsible for. Technical Expectations Help Desk Support Provide Tier 1 technical support via phone, email, and in-person assistance Troubleshoot common issues with Windows workstations, printers, and mobile devices Support CAD software including AutoCAD, Revit, Civil 3D, and related applications Document all support requests in ticketing system with detailed resolution steps Maintain help desk metrics including response time and resolution rate targets Escalate complex issues to Senior IT Administrator with proper documentation Hardware & Infrastructure Deploy and configure new workstations and laptops for staff onboarding Perform routine maintenance on high-performance CAD workstations Assist with network infrastructure maintenance and cable management Support mobile device management for iPads and field devices Manage inventory of IT equipment and supplies using asset management system Coordinate hardware warranty repairs and replacements Software Support Assist with Autodesk software installations and license management Support Office 365 deployments and basic troubleshooting Maintain software inventory and compliance tracking Perform basic database maintenance and backup verification under supervision Update and patch workstation operating systems following established procedures Support specialized engineering applications (RAM, Wind, Enercalc) Field Operations Support Provide remote support for field personnel via VPN and remote desktop tools Assist with mobile device configuration and troubleshooting Support construction management software used on jobsites Coordinate with Senior IT Administrator for complex field technical issues Document field support procedures and common resolution steps End-User Support & Customer Service Provide clear communication with employees of all technical levels Model best practices for customer service and coach junior staff in handling end-user support Anticipate user needs, document solutions, and contribute to a growing IT knowledge base Build trust with employees by consistently delivering responsive, high-quality support Effective Organization and Housekeeping of IT Hardware Ensure proper organization, inventory, and maintenance of all IT hardware to ensure efficient operations and easy access. Follow protocols for regular audits of hardware inventory, ensuring all equipment is accounted for, functional, and up-to-date. Promote best practices for the care and handling of IT assets to extend their lifespan and optimize performance, including guidelines for usage, storage, and disposal of outdated equipment. Qualifications: Education: Associate's degree in Computer Science, Information Technology, or related field or equivalent experience Experience: 1-2 years relevant experience in IT support or help desk environment Technical Skills: Strong Windows desktop support skills and basic networking knowledge Familiarity with Microsoft Office Suite and basic troubleshooting Understanding of Active Directory basics and user account management Basic knowledge of computer hardware and peripheral devices Preferred Qualifications Experience in architecture/engineering or professional services environment Knowledge of CAD/BIM software and high-performance workstation requirements Microsoft certifications (MCSA, MCSE, Azure Administrator, or equivalent) CompTIA Security+ or similar security certifications Experience with backup and disaster recovery solutions Familiarity with compliance frameworks (ISO 27001, NIST 800-171) Understanding of construction industry workflows and technology needs

Are you passionate about problem-solving and eager to make a real difference in healthcare? We're seeking an IT Specialist who thrives on tackling challenging provider and end user requests within our EMR/EHR system, as well as supporting incoming general IT ticket requests. This is an outstanding opportunity for a motivated individual who loves digging deep, analyzing root causes, and continuously improving processes. If you're obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives, this role is tailor-made for you. Join us and be part of a team dedicated to enhancing healthcare through innovative IT solutions and relentless pursuit of excellence! As an IT Support Specialist, you will be part of a small and mighty IT team solely focused providing support to end users. You will work 8AM to 5PM. IT team members rotate the off hours coverage concerns remotely over the weekend and holidays as needed. You will work alongside medical and administrative teams focused on improving great patient experience. You are passionate about problem-solving and eager to make a difference in healthcare. You thrive on tackling challenging end user requests within our EMR/EHR system, as well as supporting incoming IT ticket requests. You will have the opportunity to dig into problems, analyze root causes, and work to continuously improve processes. You are obsessed with refining systems and want to become a super user in a health system that directly impacts patient lives. Here is what you can expect: Acting as the employee and provider's guide to reliable help when addressing IT related issues. Being on your feet when working in clinic. Reviewing necessary adjustments before releasing or communicating changes to the DMOs team. Articulating concerns to the support of the EHR/EMR system to the vendor and touch base on updates. Reaching, stooping, and walking to help with hardware issues could be required. Working with a small close knit team of working professionals who you can rely on to support our doctors, staff and patients so we have outstanding outcomes. What we are looking for: IT Related: Degree or years of experience in healthcare systems applications or IT specialist role; IT Related certifications or Electronic Health/Medical Records Certifications or experience Calm. Ability to communicate calmy and provide reassurance to team members. Curiosity. Demonstrated ability to practice the art if listening, asking clarifying questions and avoiding interrupting others. Independent Work: Ability to stay focused and ask for help when needed. Why DMOS? Reliable schedule Friendly, fun and dedicated peers Outstanding 401(k) and profit sharing program (DMOS puts money aside for qualified individuals even if staff does not contribute) Innovative and cost effective healthcare 6 paid holidays and up to 22 accrual PTO days a year Working at Central Iowa's longest standing private orthopaedic practices (70 years in 2025)! Apply today by viewing our opportunities on the ********************************** page. Qualified candidates will hear from our LIVE recruiting team within 2 business days of a completed application to start the selection process.

Fareway's Corporate IT Support team is seeking a motivated and tech-savvy Help Desk Intern to join our IT department. This internship offers valuable hands-on experience in a professional IT environment, assisting end-users, troubleshooting hardware and software issues, and supporting daily IT operations. The 2026 Corporate IT Help Desk Internship duration is anticipated to be from March 2026 thru August 2026 or mutually agreed upon timeframe. Responsibilities: Respond to user inquiries via Teams, phone, email, or in person regarding computer systems, software, and hardware. Diagnose and resolve technical issues related to desktops, laptops, printers, and mobile devices. Assist in setting up new user accounts and configuring workstations. Document support requests and resolutions in the help desk ticketing system (Neurons). Maintain inventory of IT equipment and supplies. Support software installations, updates, and patches. Escalate complex issues to senior IT staff when necessary. Participate in IT projects and initiatives as assigned. Skills and Requirements: Currently enrolled in or recently graduated from a college or university program in Information Technology, Computer Science, or a related field. Basic knowledge of computer systems, mobile devices, and general technology products. Familiarity with Windows and/or mac OS operating systems. Strong problem-solving abilities and effective communication skills. Ability to work independently and in a team environment. Customer service-oriented mindset. Experience with help desk software and policies. Knowledge of computer and network fundamentals. Exposure to Microsoft Office Suite. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: This position is located at our offices in Johnston, Iowa. Deadline to Apply is Friday, December 12, 2025, or until position is filled. Interviews will be conducted throughout the posting period. *EOE RequiredPreferredJob Industries Retail

Linde Gas & Equipment Inc. IT Support Specialist Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you! * Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities: * Technical Support: Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. * Performance Monitoring & Maintenance: Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. * Hardware and Software Deployment: Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. * Conference Room A/V Support: Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. * Device Management: Troubleshoot and activate smartphone, tablet, and handheld devices Assist with depot operations as needed. * Process Adherence: Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. * Problem Analysis & Recommendations: Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. * Task Management: Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. What makes you great: Basic * 3-5 years of experience in IT equipment support * Proficiency in troubleshooting hardware, software, and A/V systems. * Knowledge of service request system. * Strong problem-solving abilities to address technical issues and ensure system stability. * Familiarity with inventory and asset management tools. * Excellent communication skills with the ability to work both independently and collaboratively. * Experience with IT desk-side support or technical assistance roles. * Expertise in managing technical escalations and meeting SLA targets. * Prior involvement in IT projects or initiatives. * Flexibility to provide after-hours support as needed. * Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): * Degree or advanced studies in computer science or related field * Experience working in fast-paced environments or with cross-functional teams * Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1

Job Description Who We Are We're a group of passionate people that just so happen to be in the business of managing incredible communities. We are the GO team! What You'll Do A typical Maintenance Service Technician's day might include: Reviewing make-ready checklists to ensure all apartment homes are ready for the new resident(s) resulting in a 5-star Google review. Keeping our communities running 24/7 by being a part of our after-hours emergency team. You'll get to proudly cruise around town in a “GO Team” company provided vehicle for 7 days during the on-call rotation. Partnering with Property Managers to obtain bids and negotiate prices for a tree branch that just fell onto a garage roof. Ordering and keeping inventory of supplies and parts in a well-kept maintenance shop. What You Need To Get The Job Done This role might be a fit for you if: You are passionate about providing exceptional service and have a leadership mindset, then this would be a great position for you. You have drive, excellent communication, and are willing to get your hands dirty, then this role may come naturally to you. You believe the details matter. If it's worth doing, then you believe it's worth doing right. You are flexible. You enjoy learning new things and rolling with changes. Your availability allows for a flexible work week, which includes some weekend coverage. You are dependable, safety conscious and have general maintenance experience. Tell us where you picked up any knowledge of appliance repair, light carpentry, plumbing and electrical. What You'll Love About Us We may be a great fit for you if you enjoy: Great Company Culture. We work hard so that we can play hard. We value getting to know each other inside the office and outside the office setting. Make an Impact. We care about your future at Indigo Living and work with you to create a development plan to further your skills and knowledge. Read about our: Careers that are Going Places Health Benefits. Medical, Dental, Vision, HSA and FSA options, 401K with employer match! Give back. Get paid to give your time to the community! Ask us about Hubbell's Extreme Build Projects! Rest and Relaxation. Enjoy pre-loaded paid time off and 11 Holidays! The salary range for this position is $ 23.00 - 26.00 per hour, depending on experience and qualifications. Hubbell Realty Company and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability) and E-Verify Participants.

MidAmerican Energy Company has an exciting career opportunity available. Take the next step in your career and apply now! Skills for Success * Effective oral and written communication skills. * Effective analytical and problem-solving skills. * Effective interpersonal skills and customer relationship skills * Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications * Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. * Must be available May 2026 - August 2026. * Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities * Basic understanding of Layer 2 and Layer 3 networking * Basic understanding of how a firewall works. * Experience configuring network devices Performance Expectations * Establish and maintain effective work relationships within the department and the company. * Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. * Maintain sensitive and confidential information regarding company information. * Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. * Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Short Description: The Help Desk Support (HDS) resource provides technical assistance support over the phone and advice to end users for hardware, software and systems. Complete Description: Short Description: Perform all roles of a level-1 Help Desk Support technician to create a ticket or provide immediate assistance for their issues over the phone. A majority of the calls (75%) are password resets, helping to get access to systems or setting an account. Any other issues would be escalated to the Help Desk for support. Complete Description: · This role is focused on level-1 help desk phone support, primarily with system access issues and password · Support. The ideal candidate must have excellent customer service and communications skills. · Candidate must be able to: · handle difficult situations with clients and turn them into a win for the service desk team · initiate trouble tickets from a service desk system · answer how-to questions and resolve issues related to system access and password creation/resetmaintain a positive outlook, be professional, and provide excellent customer service · Greater detail outlined in the skills matrix. · Work during core business hours of 7:00 AM - 5:00 PM, Monday - Friday, not to exceed a 40 hour work week. Qualifications · At least 3 years of relevant experience working in a technical IT call center environment. · HDS2 · 1 to 3 years field experience and preferred education of 2 year associates degree or equivalent technical study. Additional Information Thanks and Regards, Jane Morgan

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

MidAmerican Energy Company is seeking a student pursuing a bachelor's degree program or final year of an associate's degree in information technology, network administration, computer science, cybersecurity or related field, graduating later than August 2026. IT OT Windows Unix interns will be exposed to a variety of projects and activities that occur within the energy industry. Interns will have the opportunity to apply their knowledge and skills learned through college and apply them to the workplace. The position is temporary, nonexempt, and full-time/hourly through summer 2026 MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to network with leadership and gain a broader understanding of MidAmerican Energy Company and Berkshire Hathaway Energy. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills Ability to prioritize and handle multiple tasks and projects concurrently. Qualifications Must be a college student, sophomore, or higher standing, currently enrolled in a bachelor's or master's degree program in computer science, network administration, information systems, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Basic understanding of Layer 2 and Layer 3 networking Basic understanding of how a firewall works. Experience configuring network devices Performance Expectations Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential information regarding company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

Job Title: Information Technology Intern Division: Precision Pulley & Idler (PPI) FLSA: Non-Exempt Grade: N/A Job Status: Part-Time Travel Required: 0-5% PURPOSE OF POSITION Provide students an opportunity to build problem-solving and real-world experience through hands on application of Information Technology. Responsible for performing PC maintenance and support by performing duties and responsibilities listed below. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned. More specifically, the employee owner will: Install PC hardware, which includes upgrading software, installing and maintaining network components. Respond to inquiries and questions. Provide on-going support and assistance to users. Support ongoing projects. Continually participate in additional training related to the job. Perform extra assignments in other areas and related task assignments in the work area. Demonstrate strength in communication and documenting processes. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Currently a high school or college level student looking for IT experience. A quick learner who is looking to learn new concepts and ideas. Self-starter, motivated, critical thinker, solid work ethic with the ability to create, change, and understand products to meet customer specifications. Able to develop alternative solutions and work well in individual and group problem solving situations Must have strong verbal & written communication skills and be a team player. Possess good problem-solving skills. Detail oriented, thorough, organized, with the ability to complete projects on time. Ability to work and communicate with individuals and groups at varying levels of the organization. Strong organizational and time management skills. EDUCATION - EXPERIENCE - COMPUTER SKILLS Pursuing Associate's (A.A.) or Bachelor's degree (B.A.) from a two college, technical school or four-year college or university in Information Technology. TRAINING - CERTIFICATIONS - LICENSES COMPETENCIES To perform this position successfully, an individual should demonstrate the following work competencies: Safety and Security - Observes safety and security procedures; Uses equipment properly. Problem Solving - Identifies and resolves issues in a timely manner. Communication Skills - Speaks clearly, listens and receives clarification, respond to questions. Dependability - Follows instructions, responds to management direction, and takes responsibility. Quality Assurance - Demonstrates accuracy and thoroughness. Ethics/Professionalism - Treats people with respect; Works ethically and with integrity. Organizational Support - Follows policies and procedures. Judgment - Exhibits sound and accurate judgment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee must be able to frequently stoop/bend. Must be able to regularly use hands and arms. Must be able to regularly stand and walk. Must be able to lift and/or move up to 50 pounds. Vision abilities required by this job include close, distance, and peripheral vision. Specific hearing abilities required by this job include being able to respond quickly to instructions in a fast-paced work environment and demonstrate good communication skills. ENVIRONMENTAL ADAPTABILITY The noise level in the work environment is usually MODERATE. Steel-toed shoes, safety glasses, and ear plugs are required in production areas and when posted. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Precision, Inc. is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employee owners to discuss potential accommodations with Precision, Inc.

IT Support Specialist-25002313 Description Linde Gas & Equipment Inc. IT Support SpecialistLocation: Ankeny, IA Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities:Technical Support:Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. Performance Monitoring & Maintenance:Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. Hardware and Software Deployment:Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. Conference Room A/V Support:Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. Device Management:Troubleshoot and activate smartphone, tablet, and handheld devices Assist with depot operations as needed. Process Adherence:Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. Problem Analysis & Recommendations:Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. Task Management:Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. Qualifications What makes you great:Basic3-5 years of experience in IT equipment support Proficiency in troubleshooting hardware, software, and A/V systems. Knowledge of service request system. Strong problem-solving abilities to address technical issues and ensure system stability. Familiarity with inventory and asset management tools. Excellent communication skills with the ability to work both independently and collaboratively. Experience with IT desk-side support or technical assistance roles. Expertise in managing technical escalations and meeting SLA targets. Prior involvement in IT projects or initiatives. Flexibility to provide after-hours support as needed. Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): Degree or advanced studies in computer science or related field Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1Primary Location Iowa-AnkenySchedule Full-time Job - ITUnposting Date Ongoing

The Information Security Internship will support Information Security with day-to-day operations, assist with the implementation of a Secure Access Service Edge (SASE) solution, and explore the use of Agentic AI in Security Operations. The 2026 Information Security Internship duration is anticipated to be from May 2026 through August 2026, or mutually agreed upon timeframe. Responsibilities: Work with the Information Security, Retail Support, and Network teams to implement a SASE solution. Coordinate with the Information Security Analyst to identify opportunities for automation in Security Operations, design and build a lab for experimentation, and measure the ability of Agentic AI to satisfy Security Operations automation use cases. Other duties as assigned. Skills and Requirements: Basic technical aptitude in the following: Networking, Information Security, Microsoft 365. Current college or university student, or recent graduate. Team-oriented/strong interpersonal skills. Assertiveness and initiative. Ability to communicate clearly and effectively. Demonstrate strong organizational skills. Additional Details: Internship is a paid opportunity. Internship typically may be up to 40 hours per work week. Internship does not provide housing stipend/allowance. Location: The primary location for this position is the Fareway Headquarters in Johnston, IA, with infrequent travel to the Distribution Center in Boone, IA as needed. Deadline to Apply is January 31, 2026 or until position is filled. Interviews will be conducted throughout the application period. *EOE RequiredPreferredJob Industries Retail

MidAmerican Energy Company is seeking students pursuing a bachelor's degree or higher in data analytics, computer science, management information systems, mathematics, or related field of study, graduating later than August 2026. Data Science Interns will gain understanding of key drivers of business and engage with analytics framework/tools to create value from data. The position is temporary, nonexempt, and full-time/hourly through the summer. Company and Internship Program Overview MidAmerican Energy Company one of the largest renewable energy producers in the U.S is headquartered in Des Moines, Iowa, safely meeting the energy needs of more than 1.6 million customers in Iowa, Illinois, Nebraska, and South Dakota. A subsidiary of Berkshire Hathaway Energy, we have more than 3,400 dedicated employees serving our customers every day across our service territory. Interns will have the opportunity to participate in the annual three-day summer intern event in Des Moines, Iowa where they will tour state-of-the-art facilities, network with leadership, and gain a broader understanding of MidAmerican Energy Company. Other panels, lunch and learns, and events will be happening throughout the summer to give our interns the best experience. Skills for Success Self-starter Effective oral and written communication skills. Effective analytical and problem-solving skills. Effective interpersonal skills and customer relationship skills. Ability to prioritize and handle multiple tasks and projects concurrently. Experience using Python to develop machine learning or statistical models. Experience using SQL to work with database tables and ETL processes. Experience using Power BI to create data visualizations. Taken coursework in data analytics, machine learning, statistics, or computational mathematics preferred. Qualifications Must be a college student, sophomore or higher standing, currently enrolled in a bachelor's degree or higher program in data analytics, computer science, management information systems, mathematics, or related field of study. Must be available May 2026 - August 2026. Working knowledge of Microsoft Office and the Windows operating environment. Primary Job Duties and Responsibilities Identify partner teams' key issues, prototype solutions, and help solve business problems using data science and cloud technology. Collaborate with internal business groups and domain experts to define problems, gather requirements, and design advanced analytics solutions. Collaborate with team members to design and develop advanced analytics projects. Perform data discovery, exploratory analysis, and data profiling activities using Python, SQL, and Power BI. Perform data wrangling in Python and SQL supporting advanced analytics projects. Develop advanced analytics models (statistical, mathematical, or computational models) using Python to solve industry problems. Develop data visualizations and dashboards using Power BI to present advanced analytical model results as well as descriptive and exploratory analytics. Effectively communicate and present advanced analytics model results and project outcomes. Perform any additional responsibilities as requested or assigned. Primary deliverables Connect Remedy reporting data to Power BI dashboard Develop vulnerability analytics model Connect vulnerability dashboard to the model and expand to present additional analytics Establish a process for yearly update of the model to capture yearly changes in the environment Investigate trends in ticket data, and build additional dashboards that can be used for forecast reporting Performance Expectations Perform responsibilities as directed within determined time frames and with a high degree of accuracy. Establish and maintain effective work relationships within the department and the company. Maintain the professional competence, knowledge and skills necessary to effectively complete responsibilities; enhance job knowledge and abilities by taking personal responsibility for professional development and training. Maintain sensitive and confidential company information. Attend work on a regular basis and support the company's employee policies and procedures, including workplace safety rules. Ensure all compliance aspects of position are known and followed; understand and comply with all policies, codes and regulations applicable to position and company.

**Essential Job Functions:** - Offer foundational technical support in infrastructure services, providing assistance in routine tasks. - Assist with infrastructure projects and assignments. - Participate in basic monitoring and routine troubleshooting of infrastructure systems. - Collaborate with team members to address infrastructure challenges and daily operational tasks. - Support the creation and maintenance of infrastructure documentation. - Develop and improve technical skills through on-the-job experience. - Show eagerness to learn and gain expertise in infrastructure services. - Follow established best practices and standards in infrastructure service delivery. **Basic Qualifications:** - Bachelor's degree in a relevant field or equivalent combination of education and experience - Typically, 2+ years of relevant work experience - Proven experience in infrastructure technology analysis - Proficiencies in data analysis and technical knowledge - A continuous learner that stays abreast with industry knowledge and technology **Other Qualifications:** - An advanced degree in a relevant field is a plus - Relevant certifications, such as CompTIA A+, Microsoft Certified: Clienture Fundamentals, or Google Cloud Associate, are a plus **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.