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Technical support technician jobs in Bellevue, NE

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  • Part Time IT Field Technician Support Representative

    Pomeroy

    Technical support technician job in Omaha, NE

    We are seeking a Part Time IT Field Technician Support Representative to join our team. The person who is selected for this role will work 2 eight hour shifts each week, with the preferred days being Tuesday and Thursday. This position offers flexible part-time hours ideal for individuals seeking hands-on IT support experience in a dynamic environment. Responsibilities Onsite end user services support tech - knowledgeable in PC troubleshooting, break/fix activities. Additionally able to perform service requests, adds, moves Additionally candidate needs to have strong customer interact skills, listening and writing skills. This position assists with coordination of resources for project delivery · Provide on-site field support to customers including installation, servicing and repairing systems and equipment. · Troubleshoot known and unknown hardware issues related to corporate-issued or provided desktop, laptops, mobile devices (phone & tablets), peripherals, and associated accessories. · Troubleshoot known and unknown software issues related to Windows 10, Microsoft Office, Outlook, Skype for Business, OneDrive and other corporate deployed desktop applications. · Troubleshoot Microsoft patches, corporate software deployments, group policies, Build and reimage a corporate-issued PC including performing any necessary upgrades required to solve the end-user productivity issue. Hardware replacement will occur after diagnostics are run to confirm HW repair, replacement, or upgrade. Troubleshooting of LAN/WAN issues impacting employee productivity in their computers. This will involve a demonstrated understanding of networking basics, TCP/IP, VPN, secure access methodologies, and wireless technologies. Perform IMACD activities within SLA's - PC and peripheral add move change Provide excellent verbal and written communication to end-users regarding their productivity issues. This communication also needs to be provided to IT and in English (Mandatory). Must demonstrate the ability to interact with end-users of all levels using a variety of active listening and empathetic listening skills. Proven ability to communicate highly technical information to both technical and non-technical end-users both verbally as well as written. Documents solutions and incident resolution case notes in English in assigned reporting systems Performs inventory management. Minimum Experience Required Desired: 2 - 3 years in a corporate Information Technology department providing end-user support over a wide range of end-user environments.
    $28k-46k yearly est. 2d ago
  • Data Center Fiber Technician

    Merge It 4.0company rating

    Technical support technician job in Council Bluffs, IA

    Our enterprise-level client is seeking to add twenty (20) Data Center Fiber Technicians to the team in Council Bluffs, IA. Please see below for full details- Job Notes: -- 3-12 month contract / extensions possible but not guaranteed -- Onsite in Council Bluffs, IA. -- Drug & Background required. -- Nights / weekends required. Pay Rate = $30 w2 per hour Schedule: Day shift - (9am-5pm CT) Night shift - (5pm-1am CT Graveyard shift - (1am-9am CT) Job Functions: Inspect and clean fiber cables Label cables on both ends with Flag Labeler Customer to provide labeling schema Install pre-terminated fiber cables according to Google provided cabling matrix Utilize existing pathways and overhead ladder racks/ trays Secure and organize cables Why Work with Merge IT? We don't just connect people with jobs, we connect top IT talent with game-changing opportunities at some of the biggest names in tech, finance, healthcare, and more. Our team is passionate about helping you land the role that propels your career forward. Let's Stay Connected Want insider access to hot jobs, career tips, and industry trends? Follow us @MergeITLLC on Instagram, Facebook, and Twitter, or check us out here: *********************************** You'll be the first to know when that perfect role opens up. Be You. With Us. Merge IT is an equal opportunity employer. We value diversity in all forms and are committed to creating a workplace where everyone can thrive. All employment is subject to verification of eligibility to work in the U.S. per federal law. Your next opportunity starts here. Let's make it happen.
    $30 hourly 2d ago
  • Help Desk Service Engineer

    Persevus

    Technical support technician job in Omaha, NE

    Service Engineer II Omaha, NE Is this you? You're the kind of engineer who likes getting your hands dirty in the full stack of a system - not just the tiny slice your current job allows. Maybe you're tired of being a cog in a giant machine… …stuck on one product line, one client type, or one monotonous “button-pushing” task. Maybe you're frustrated with red tape - tossing issues over departmental fences instead of owning the problem end-to-end. You want variety, autonomy, and the chance to actually think - not just follow a script. If that sounds familiar, keep reading. What you'll be doing (and why you'll enjoy it) You'll join a growing service team that's tripled its revenue and needs a fourth engineer because the work keeps coming in. Your day-to-day will include: Remotely troubleshooting physical security systems (access control, CCTV, alarms). Diving into supporting IT infrastructure: networks, servers, storage, and software. Prioritizing and managing your own ticket queue. Solving problems holistically - not handing them off to “another department.” If you enjoy using both your technical brain and your people brain, this is the kind of environment where you'll never be bored. Where you'll be doing it You'll be joining a tight, highly capable team of three Service Engineers in Omaha. This is a place where you'll know the entire team by name and where your work actually moves the needle. What you'll need A solid foundation in networking and core IT infrastructure Comfort working with servers, storage, and computer systems Strong communication and task-management skills Curiosity, autonomy, and the ability to see a problem through to final resolution (You don't need to know every system on day one - just bring the fundamentals and the drive to grow.) What you'll get Broad exposure to multiple technologies (no more stagnation) Real ownership of your work A team that values thinking, not checkbox-clicking Space to grow into senior engineering or specialization paths This is the job for someone who wants to develop real, full-system mastery - not stay stuck at a narrow junior level forever. How to apply Hit that apply button below. And don't worry if your resume is due for a refresh - we can work through that one-on-one. We don't ghost people. Expect a response soon.
    $33k-48k yearly est. 4d ago
  • Field Technician III

    Astreya 4.3company rating

    Technical support technician job in Omaha, NE

    The Field Technician III will provide support to all assigned locations, including data centers and Points of Presence (POPs), and physical site services. The person in this role will coordinate with network teams as well as local vendors for installation, repair and maintenance activities. The Field Technician must have deep knowledge and professional experience deploying (physical layer) rack and stack configurations. This role requires travel. Scope: Works on assignments that require considerable judgment and initiative. Makes recommendations for solutions Works within guidelines and takes ownership of results. May act as a mentor to less experienced team members Your Roles and Responsibilities: Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP). Perform physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry. Perform card adds or replacements, software upgrades, and associated testing. Recommend improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system. Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments. Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary. Manage local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness. Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary. Perform site surveys in support of network builds, augments, or decommissions. Coordinate site access, equipment staging, and other tasks Adeptly leverages knowledge and expertise Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: Associate's degree (A.A) or equivalent from two-year college or technical school and 5+ years' related experience and/or training; or equivalent combination of education and experience Networks with senior internal and external personnel in own area of expertise Demonstrates good judgment in selecting methods and techniques for obtaining solutions Experience working with data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction. Experience with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure. Deep understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment. Experience with telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths. Extensive knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion. Experience with state and local regulatory standards, procedures, and permitting requirements. Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users. Ability to work independently, diagnose problems and take appropriate action with minimal supervision. Proficiency with spreadsheets, workflow and project management applications, and administrative software applications. Experience working with a Tier-1 ITSM platform
    $34k-44k yearly est. 4d ago
  • On-Site IT Support Analyst

    LCI-Lawinger Consulting 3.6company rating

    Technical support technician job in Valley, NE

    Job Description Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $28-$33/HR Powered by JazzHR wL0pRYyY98
    $28-33 hourly 27d ago
  • Technical Support Specialist

    Remarcable, Inc.

    Technical support technician job in Omaha, NE

    Job DescriptionJoin Our Team as a Technical Support Specialist! At Remarcable, we're reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best-building the future. We're looking for a Technical Support Specialist to join our fast-growing, Omaha-based Tech Support team. If you're a problem-solver who loves technology, enjoys digging into complex issues, and thrives on helping customers succeed, we want to hear from you. What You'll Do Set up EDI/API integrations for new trading partners and enhance existing ones. Collaborate with Supplier Integration Managers and clients' IT teams to ensure seamless data flow. Troubleshoot integration issues and monitor daily electronic data exchange, proactively flagging and resolving problems. Gain working knowledge of distribution ERP systems to support client integrations. Create and refine technical documentation to help clients succeed. Play an active role in proposing IT solutions that improve client workflows. Who You Are Experienced with software integrations (EDI, API, Punchout, or related systems). Strong communicator-able to explain technical details clearly in both writing and conversation. Tech-savvy, with the ability to quickly learn new systems and environments. Naturally curious and resourceful, eager to dig deep into problems until they're solved. Highly organized, adaptable, and comfortable juggling multiple priorities. A team player with a client-first mentality and collaborative approach. Bonus points if you have: A degree in Computer Science, IT, or related field. Experience in the construction or distribution industry. Why Remarcable? We're not just another software company. We're a team of contractors, distributors, and tech professionals who came together to solve real industry problems. With roots in the field, we understand the challenges our customers face-and we're passionate about building solutions that make their lives easier. Fast-growing company at the intersection of construction and technology. Mission-driven: advancing technology adoption in construction to deliver efficiency, visibility, and better communication. Opportunity to make an immediate impact in a role that blends technology, problem-solving, and customer success. If you're ready to grow your career in tech, solve meaningful problems, and be part of a collaborative, innovative team-apply today and help us build something Remarcable. Full-time, In-Person - Omaha, NE #ZR Compensation Range: $55K - $70K
    $55k-70k yearly 28d ago
  • IT Technician

    Cosolutions 4.0company rating

    Technical support technician job in Offutt Air Force Base, NE

    CoSolutions is seeking a IT Technician in Omaha, NE. CoSolutions is currently hiring a IT Technician in Omaha, NE at the US Strategic Command Center. The mission of USSTRATCOM is to deter strategic attack through a safe, secure, effective, and credible, global combat capability and, when directed, is ready to prevail in conflict. The command enables Joint Force operations and is the combatant command responsible for Strategic Deterrence, Nuclear Operations, Nuclear Command, Control, and Communications (NC3) Enterprise Operations, Joint Electromagnetic Spectrum Operations, Global Strike, Analysis and Targeting, and Missile Threat Assessment. This position Provides end-user and technical support for GOC Mission Systems engineering services and RDT&E activities. Provides multi-disciplinary support for mission system services, integration, and sustainment of required systems and assured connectivity in the GOC and all other locations within the USSTRATCOM Enterprise. Supports the planning, development, testing, and delivery of holistic IT solutions for GOC Mission Systems. Provides installation, operation, and maintenance support for hardware and software across multiple classifications of networks. Initiates actions and response procedures to ensure all ITSM system tickets are resolved in a timely manner to include short-notice projects, documenting all diagnostics and solutions provided. Performs deskside trouble calls to resolve hardware/network issues. Verifies the installation and configuration of desktop and laptop stations to include specialized peripheral equipment. Provides incident, problem, outage, and trouble management support. Certifications: GFACT or GISF or Cloud+ or GCED or PenTest+ or A+ or Security+ or GSEC Education: BS preferred but not required Clearance: Active TS/SCI Physical Requirements: Ability to sit for extended periods of time. Ability to stand for extended periods of time. Ability to walk to various locations as needed. Ability to bend and navigate to perform assigned duties. Ability to lift light to moderate equipment as needed for job. About Us At CoSolutions we are proud to say we prioritize our employees as well as strive to create a comfortable, welcoming, and productive work environment for all. We support growth opportunity, career development, and always have open ears to new possibilities and solutions! If you are looking for a new rewarding opportunity, we would love to hear from you. CoSolutions is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital/parental status, pregnancy/childbirth or related conditions, physical or mental disability, genetic information, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.
    $43k-74k yearly est. Auto-Apply 60d+ ago
  • Technical Support Analyst

    AGP Grain Marketing 4.5company rating

    Technical support technician job in Omaha, NE

    Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration. What You'll Do As a key member of our IT team, you'll: Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely. Manage user accounts, groups, and directories with a security-first mindset. Handle Microsoft Exchange administration and support Office 365 users. Recommend and implement system upgrades to improve performance and efficiency. Partner with IT Purchasing to meet hardware/software needs. Serve as a liaison with Network Services to troubleshoot and resolve technical challenges. Stay in sync with leadership about potential issues and solutions. Travel as needed to company facilities to provide direct technical support. Rotate on-call once per month for one week. Report in-office starting at 7:00am daily with some flexibility. What You Bring 3-5 years of hands-on technical support experience. Deep knowledge of Windows 10 and 11 in a business environment. Proficiency with Microsoft Office 365 and Active Directory. Excellent communication and customer service skills. A self-starter mentality with the ability to manage multiple priorities. Associate's or Bachelor's degree in IT (or equivalent experience preferred). Willingness to travel overnight when needed. You're a Great Fit If You Love solving tough technical problems. Communicate clearly and confidently-verbally and in writing. Are proactive, organized, and can work independently or with a team. Understand business systems and know how IT fits into the big picture. Why Join Us? Work with a collaborative and supportive IT team. Take ownership of meaningful projects. Travel to different facilities and grow your tech exposure. Who We Are At Ag Processing Inc (AGP), we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission. Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world-and we're just getting started. Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry, including: 100% Employer-Funded Pension Plan - We're thinking long-term, just like you. 401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match. Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period! Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs. Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance. Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most. Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community. Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.
    $31k-58k yearly est. Auto-Apply 60d+ ago
  • Technical Support Specialist - Graduate Program

    Claas of America

    Technical support technician job in Omaha, NE

    Company: CLAAS of America Inc. Professional Level: Graduates Key Area: After Sales MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team: The CLAAS North American Graduate Program is a 12-24 month professional development plan within our NA Service Department. Participants will combine practical work experience with specialized development opportunities in North America and abroad. Program participants will become familiar with CLAAS products, dealer networks, customer operations, headquarter functions, and business practices. Concurrently, participants will perform duties essential to the assigned service functions such as assisting with the in-field technical support to dealership personnel and directly assists in the on-going development of the dealer's ability to service and support CLAAS products. Successful completion of the North American Graduate Program is preparedness for a professional role as a Territory Technical Representative or Technical Specialist, or other suitable position within North America. • Provides technical and service support for CLAAS products at the dealer location or customer site, including investigating concerns/ effectively identifying resolutions and assisting in training for dealer service techs, both at dealer locations and at company training locations; • Regularly prepares and presents detailed technical reports of product performance and reliability issues to management. • Assists with completion of Product Improvement Programs and Campaigns as requested. • Schedules dealer and customer visits as dictated and directed by the technical needs of Field Support and Warranty Manager or at the request of the Region Technical Manager(s). • Reports customer and dealer visits and territory activity on a regularly scheduled weekly basis. • Reports results and variances periodically and propose necessary actions and works closely with the Field Support and Warranty Manager. • Adheres to established company values, practices, policies and procedures at all times. Follows and supports compliance with all applicable safety rules, laws, regulations and standards. • Demonstrates regular and punctual attendance at the assigned work location. Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport is required o Extensive stays of 1-3 weeks may be required in support of personnel, training, or dealer regional harvest activities. During these times, 1 to 2 weekends away from home at a time is possible. Your profile: • Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus • Entry Level, 0-3 years' progressive technical experience; 3+ years' experience, preferred. • Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred. • Ability to analyze agricultural equipment performance issues and quickly identify resolutions. • Excellent technical communication skills in both written and oral form with excellent interpersonal skills. • Proficient in the use of diagnostic tools (Elec. and Hyd.), including computer-based tools. • Proficient computer use in MS Windows and main frame computer systems, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required. Full-time Benefits Package Include: Premium free health, vision, short-term disability, and long-term disability; Competitive rate dental plans; Competitive paid time off; 401(k) with a generous company match; Retirement Readiness Program; Company-Paid Life Insurance; Flexible Spending Accounts; Dependent Care Resources Program; Tuition Reimbursement; Employee Assistance Program, including mental health; Wellness Programs including weight loss, diabetes management, and high blood pressure management; Legal & Financial Services; Fun & Safe Environment We look forward to your application. Your contact from our CLAAS Recruiting Team Michelle Schefcik CLAAS of America Inc. *************************** Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn
    $34k-56k yearly est. Easy Apply 60d+ ago
  • Technical Support Specialist

    Remarcable

    Technical support technician job in Omaha, NE

    Join Our Team as a Technical Support Specialist! At Remarcable, we're reshaping how electrical contractors and distributors connect, purchase, and operate. Our cloud-based platform streamlines procurement and tool management, giving contractors the visibility and efficiency they need to focus on what they do best-building the future. We're looking for a Technical Support Specialist to join our fast-growing, Omaha-based Tech Support team. If you're a problem-solver who loves technology, enjoys digging into complex issues, and thrives on helping customers succeed, we want to hear from you. What You'll Do Set up EDI/API integrations for new trading partners and enhance existing ones. Collaborate with Supplier Integration Managers and clients' IT teams to ensure seamless data flow. Troubleshoot integration issues and monitor daily electronic data exchange, proactively flagging and resolving problems. Gain working knowledge of distribution ERP systems to support client integrations. Create and refine technical documentation to help clients succeed. Play an active role in proposing IT solutions that improve client workflows. Who You Are Experienced with software integrations (EDI, API, Punchout, or related systems). Strong communicator-able to explain technical details clearly in both writing and conversation. Tech-savvy, with the ability to quickly learn new systems and environments. Naturally curious and resourceful, eager to dig deep into problems until they're solved. Highly organized, adaptable, and comfortable juggling multiple priorities. A team player with a client-first mentality and collaborative approach. Bonus points if you have: A degree in Computer Science, IT, or related field. Experience in the construction or distribution industry. Why Remarcable? We're not just another software company. We're a team of contractors, distributors, and tech professionals who came together to solve real industry problems. With roots in the field, we understand the challenges our customers face-and we're passionate about building solutions that make their lives easier. Fast-growing company at the intersection of construction and technology. Mission-driven: advancing technology adoption in construction to deliver efficiency, visibility, and better communication. Opportunity to make an immediate impact in a role that blends technology, problem-solving, and customer success. If you're ready to grow your career in tech, solve meaningful problems, and be part of a collaborative, innovative team-apply today and help us build something Remarcable. Full-time, In-Person - Omaha, NE #ZR
    $34k-56k yearly est. Auto-Apply 27d ago
  • Technical Support Analyst

    Nebraskamed

    Technical support technician job in Omaha, NE

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Technical Support AnalystJoin Nebraska Medicine's dynamic IT team and make an impact where technology meets healthcare excellence! As a Technical Support Analyst, you'll be the go-to expert ensuring seamless operations across a highly complex healthcare environment. From troubleshooting enterprise-grade systems to supporting clinicians with critical endpoint technologies, your work will directly contribute to patient care and organizational success. If you thrive on solving challenges, driving standards, and collaborating in a fast-paced setting, this is your opportunity to elevate your career while making a difference in your community. Details: Technical Support Analyst Candidates must reside in NE or IA This is not a remote position - MUST BE ABLE TO WORK ON CAMPUS Preferred consideration will be given to applicants with Active Directory experience in health care setting Resume REQUIRED for consideration Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! Our Technical Support Analysts are responsible for the administration, support, and maintenance of all desktop related hardware and software within the organization. This customer-oriented position provides direct support for all desktop related issues called into the Helpdesk and routed by PC support dispatch. The Technical Support Analyst provides technical expertise for the day-to-day endpoint and end user support of a highly complex healthcare organization. In this role, you will provide Tier 2 support on multiple intersecting endpoint technologies and devices, including (but not limited to) workstations, printers, clinical laptops, software, applications, mobile devices, and other enterprise-level devices and platforms. You will enforce and maintain standard software, hardware, imaging, and deployment processes including post configurations, and enterprise asset management. You will be accountable for ensuring that policies, standards, documentation is followed and maintained, and you will ensure endpoints follow standard security guidelines and safeguards. In communicating effectively both verbally and in writing to clients and peers, you will effectively apply escalation processes to other application owners or areas within the enterprise to ensure the timely flow of reported issues. Required Qualifications: Technical Support Analyst • Minimum two years of Information Technology experience required. • High school education or equivalent required. • Bachelor's degree in Computer Science, Management of Information Systems, or related field OR equivalent combination of education/experience combined (one year of education equals one year of experience) required. • Ability to prioritize, analyze, troubleshoot, and resolve Tier 2 (or higher) enterprise endpoint device and applications across end user devices and technologies required. • Ability to troubleshoot a complex environment utilizing multiple enterprise-grade systems and platforms that all interact together for the desired end goal required. • Ability to work proactively with a high degree of accountability to drive assigned tasks and projects towards completion required. • Advanced demonstration of strong interpersonal and communication skills, both oral and written, required. Preferred Qualifications: Technical Support Analyst • Experience in IT support in a healthcare environment preferred. • Experience with Active Directory and network communication structures preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
    $34k-56k yearly est. Auto-Apply 5d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support technician job in Lincoln, NE

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing or cloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Analyzes system performance indicators and recommends improvement actions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).. **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + Understanding of ITIL Foundation + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $34k-56k yearly est. 11d ago
  • Information Technology Support Specialist - 2nd Shift

    Lozier Corporation 4.7company rating

    Technical support technician job in Omaha, NE

    ABOUT LOZIER Headquartered in Omaha, Nebraska, with facilities across the U.S., Lozier Corporation is the leading manufacturer of products used by retailers in stores and warehouses, with a vision to be operationally excellent in support of retail's present and future. Retailers have relied on our quality products and service for more than 65 years. BENEFITS AND SCHEDULE Company bonus potential. PTO (Paid Time Off) plus paid holidays. Competitive benefits package (Eligible for medical, dental, and vision benefits on the first day of employment). Onsite Health Clinic. 401(k) with employer match. Employee Assistance Program. Educational Assistance Program. Career Development Programs. Casual dress. Monday thru Friday schedule, additional limited off hour calls as needed to provide support across three shifts. POSITION SUMMARY: The Information Technology (IT) Support Specialist assists business technology end-users with general tier 1.5 or 2 computer system problem resolution and basic system installations. This role will complete assigned support service requests from internal customers who are both on site and remote. The IT Support Specialist assumes regular on-call responsibilities. ESSENTIAL JOB FUNCTIONS Champion Lozier's Mission, Vision, and Core Values by demonstrating the behaviors that contribute to Lozier's success. Complete and document work, as assigned, for general system maintenance, configuration, and security questions as it relates to computer equipment. Provide basic support, ranging from standard office technology to manufacturing equipment, which has integrated computer solutions. Ensure standard delivery of computer solutions, promoting repeatable and reliable service to include work on installation standards, configuring operating systems, and network set-up and testing. Create, review, and maintain work instructions and document processes. Participate in supporting and testing of new technology as assigned including initiative support, and technology rollouts. Ensure system security by responding to and assisting with cyber security incidents, supporting desktop encryption solutions, and administering patching updates. Assist with documenting Knowledge Base articles, asset records, focusing on inventory accuracy, relocation of assets, and equipment retirement. Review assigned issue queues in service management tool and ensure assigned items are addressed in a timely manner. Provide weekend and holiday remote coverage of the service desk. Demonstrate regular attendance and timeliness in reporting to work, meetings, and completing assignments. Ability to work and interact well with others. JOB QUALIFICATIONS Education: Associate degree in computer science, information technology, information services, or another related field is preferred. Bachelor degree in computer science, information technology, information services, or another related field is desired. Experience: No additional experience is required, if degreed. Minimum of 2 years of previous computer troubleshooting experience is required, if non-degreed. Active pursuit of relevant certifications can be considered in lieu of experience. Required Skills Demonstrate a sense of urgency, motivation, initiative and accountability. Ability to multitask, evaluate and set priorities. Intermediate technical ability in the area of computer software, hardware and mobile devices. Good verbal/written communication, both in person and over the phone. Excellent customer service skills. Efficient, effective, and creative problem solving skills. Ability to work effectively with tight deadlines and changing priorities. Strong time management skills and ability to keep issue tracking tickets up to date. Preferred Skills Microsoft Windows Certifications. CompTIA Certification. Cloud technology Atlassian Suite (Jira, Confluence, etc.) Microsoft 365 fundamentals. SPECIAL DEMANDS Ability to lift up to 50lbs and push/pull up to 25lbs on occasion. Ability to bend/squat/reach/climb on occasion. On call after hours. Ability to travel to other locations. The above is meant to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties as assigned by their supervisor. Lozier reserves the right to modify, interpret, or apply this job description in any way desired and the essential job functions may be modified to reasonably accommodate qualified individuals with a disability. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Successful completion of pre-hire drug screen and post offer background screen is required to obtain employment. Continued employment remains on an “at-will” basis.
    $31k-41k yearly est. Auto-Apply 11d ago
  • IT Technician

    Drake-Williams Steel 3.5company rating

    Technical support technician job in Omaha, NE

    Job Details Structural - Omaha, NE Full Time $20.00 - $30.00 1st Shift Information TechnologyDescription Support technology users in the company with a wide variety of tasks. Essential Job Functions: Set up workstations (desktops, monitors, phones). Handle support issues from users. Support DWS' camera systems. Order IT supplies and equipment. Other tasks as directed by the IT Administrator. FLSA Status: Non-Exempt Reporting Relationships: IT Administrator IT Technician Qualifications Knowledge, Skills and Abilities: Above average hardware and software skills Ability to problem-solve Ability to communicate effectively, verbally and in writing Reliable in both attendance and completion of tasks Willingness to learn and a passion for technology Ability to read, write, and perform higher arithmetic computations involving addition, subtraction, multiplication, and division of whole numbers, decimals and fractions. Ability to understand and carry out semi-complicated verbal and written instructions. Ability to use computer applications included in Office 365. Ability to possess pride in own workmanship, demonstrate attention to detail, and work safely. Ability to multi-task. Physical Demands: Stand OCCASIONALLY over the course of the 8 to 12 hour work shift. Walk OCCASIONALLY over the course of the 8 to 12 hour work shift. The distances walked will range from a distance of a few feet to several thousand feet. Sit FREQUENTLY to CONTINOUSLY over the course of the 8 to 12 hour work shift. Lift weights up to 30 pounds OCCASIONALLY from floor to head level, which includes the various prints, books, binders, and papers utilized to perform the usual work duties. Lift weights up to 50 pounds RARELY to OCCASIONALLY from floor to chest level, which may include boxes of papers, books, etc. Carry weights noted above distances ranging from a few feet to several hundred feet. 50 pounds would be carried 50 feet. Lifting devices are available. Climb OCCASIONALLY onto steps or ladders. Stoop or crouch OCCASIONALLY while performing the regular job duties. Tasks would include looking in filing cabinets, removing supplies, and restocking paper in the copier. The position will be held continuously for a few seconds to a few minutes, depending upon task. Kneel OCCASIONALLY in the commission of job duties, depending upon the task. Crawl OCCASIONALLY up to 10 feet to plug in equipment, retrieve dropped materials, etc. Reach forward OCCASIONALLY to FREQUENTLY to perform job duties or to retrieve tools. The employee will OCCASIONALLY to FREQUENTLY be required to reach to full forward extension. Reach overhead OCCASIONALLY to retrieve books, supplies, etc. Push and pull drawers open OCCASIONALLY to FREQUENTLY to retrieve tools or supplies. Gross finger dexterity skills required operating the mouse utilized in standard job duties. Fine finger dexterity is not required. Non-Material Handling Demands Employee is expected to work 40 hours a week. However, hours including overtime and weekends may be required based on Drake-Williams Steel's needs. Hear sufficiently to be aware of safety issues. Visual ability to read and interpret material to satisfactorily do job. Exposure to heat, cold, wet and humid conditions OCCASIONALLY. Exposure to fumes, odors and dusts OCCASIONALLY. Exposure to solvents, greases, oils, and coolants OCCASIONALLY. Wear all required Personal Protective Equipment. PPE includes steel-toe safety shoes, hearing protection, safety glasses, gloves, and hard hats. Tools Utilized: Pencil, Pens, Markers, and other miscellaneous office supplies. Machines Utilized: Computer equipment, Printers, Mobile phone, and other technology equipment. Experience and Education Required: High School degree or equivalent. Please visit our Employee Benefits page for more information!
    $49k-75k yearly est. 9d ago
  • Tech Support Analyst

    Global Channel Management

    Technical support technician job in Omaha, NE

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Education & Experience ? Bachelor?s degree in computer science, information systems, or a related field and four years of work-related experience or an equivalent combination of education and experience ? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills ? Knowledge of the latest technologies obtained by attending training and conferences ? Standing, walking, crouching, bending as necessary in the movement of PC peripherals, such as desktops, printers, etc. with moderate lifting of approximately 25 pounds (desktop support only) Technical Skills (Desktop Support): Microsoft Platforms: Advanced Intel-based PCs: Advanced Microsoft Office: Intermediate Hardware and OS Mgmt: Advanced Windows Technologies: Intermediate Networking Technologies: Intermediate Software Evaluation: Intermediate Troubleshooting: Advanced Technical Skills (Infrastructure Services): Windows NT 4: Intermediate Distributed Processing: Basic SQL Server: Basic Network Administration: Basic COMTI: Basic IP (Internet Protocol): Intermediate NT Networking: Intermediate SAN (Storage Area Network): Intermediate MTS (Microsoft Transaction Server): Intermediate Technical Skills (Data Security): Internet Computing: Basic Mainframe Computing: Basic Schematic Architecture Design: Basic Data Access and User Administration: Intermediate Data Security: Basic Development Req/ Def: Being Developed Information Security Tech: Basic Network Security: Being Developed Security Risk Management Basic Systems Security & User Admin: Intermediate Systems Security & Maintenance: Intermediate Systems Security Policies & Procedure: Intermediate Systems Security Testing & Auditing: B Additional Information $20/hr 12 MONTHS
    $20 hourly 1d ago
  • Site Support

    Stella Environmental Services 4.8company rating

    Technical support technician job in Omaha, NE

    Now Hiring! Site Support We are looking for a hardworking and dependable Site Support team member to provide essential assistance to our facility, equipment operators, and management. This hands-on role involves a variety of manual tasks, ensuring smooth operations and a safe, clean work environment. What You'll Do: ✅ Follow all company and customer-specific safety policies and procedures. ✅ Perform general manual labor, including: Cleaning and light maintenance of equipment Heavy lifting to relocate equipment and materials General housekeeping (indoor & outdoor) Landscaping tasks (debris removal, dust control) ✅ Assist in unloading vehicles. ✅ Perform routine fueling and servicing of equipment and machinery. ✅ Cross-train on various equipment and machinery. ✅ Direct site traffic as needed. ✅ Support team members during absences or high-demand periods. ✅ Comply with all facility plans, policies, and procedures. ✅ Complete additional duties as assigned. What's in it for You? ✔ Comprehensive medical coverage ✔ Vision & Dental Plan ✔ Optional Additional Voluntary Life Insurance ✔ Paid time off What You'll Need: 🔹 Ability to work outdoors in various weather conditions. 🔹 Previous experience with heavy equipment required. 🔹 Capability to safely lift 50+ lbs as needed. 🔹 Strong ability to work independently with limited supervision. 🔹 Valid CDL license with combination (preferred). 🔹 Willingness to quickly learn new skills, including safe equipment operation. 🔹 High level of initiative, responsibility, and work performance. Working Conditions: 🌦 All work is performed on-site at a transfer station in varying weather conditions. 🛑 Possible exposure to dust, municipal solid waste (trash), and recycling materials. 🦺 Must wear assigned personal protective equipment (PPE) and maintain it properly. ⏰ Occasional overtime or irregular hours may be required on short notice. If you're ready to join a strong team and take on a hands-on role, apply today! 💪 Pay Range Up to USD $17.00/Hr.
    $17 hourly Auto-Apply 3d ago
  • On-Site IT Support Analyst

    LCI-Lawinger Consulting 3.6company rating

    Technical support technician job in Valley, NE

    Provide IT Infrastructure support to plant employees and resources. Gather client and problem information, troubleshoot and resolve when possible, or escalate quickly and accurately when appropriate. . Responsibilities: Provide operational support and maximum uptime for plant related WINTEL & LINUX client Desktops, Handheld, Laptops, Process PC's, NetPC's, and Servers (File/Print, Process, SQL, WTS) including associated OS(NT, W2K, XP, VISTA. WIN7) and software . Assist with large project to reset all IT devised IP Address. Printer support for Laserjet and Label (Zebra, Datamax, Other) printers, Make use of technical skills, knowledge database to resolve problems and escalate problems appropriately . Assist in the creation/maintenance of documentation. Assists end users in resolving hardware and software issues by fielding telephone calls, email communication, help desk tickets, diagnosing problems and performing troubleshooting activities. Documents, tracks and monitors the problem to facilitate a timely resolution. Relies on established guidelines and instructions to perform daily job functions. Applicant must have experience supporting Outlook, Windows, Word, Excel and other desktop applications. Works under immediate supervision. $28-$33/HR
    $28-33 hourly Auto-Apply 27d ago
  • Technical Support Specialist COOP

    Claas of America

    Technical support technician job in Omaha, NE

    Company: CLAAS of America Inc. Professional Level: Students Key Area: After Sales MUST BE ELIGIBLE TO WORK IN THE U.S. CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today's most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team: The Technical Support COOP is a professional internship providing in-field technical support of assigned CLAAS products. COOP will run from May 2026 through December 2026. • Provide technical and service support for assigned CLAAS products at the dealer location, customer site, or in the field, including investigating concerns and effectively identifying resolutions. • Perform necessary repairs to assigned CLAAS products as required. • Responsible for conducting assigned field test activities as required. • Regularly prepare and present detailed technical reports of product performance and reliability issues to CLAAS Service, Product Management, and Engineering. • Assist with completion of Product Improvement Programs and Campaigns as requested. • Schedule dealer and customer visits as dictated and directed by the technical needs of the Field Support and Warranty Manager. • Report customer and dealer visits and territory activity on a regularly scheduled weekly basis. • Report results and variances daily. Propose necessary actions and work closely with the Field Support and Warranty Manager. • Periodic fabrication, installation, and instrumentation of parts for field validation • Present test results to Service, Product Management, and Engineering group using both written and verbal communication. • Support of Service office personnel by reviewing documents and manuals as well as other support activities in Omaha. • Adhere to established company values, practices, policies and procedures at all times. Follow and support compliance with all applicable safety rules, laws, regulations and standards. • Demonstrate regular and punctual attendance at the assigned work location. Note: This position includes extensive travel - during harvest expect 80% - 100% travel; valid driver's license and passport are required o Extensive stays of 1-3 weeks may be required in support of regional harvest activities. During these times, 2 - 3 weekends away from home at a time is possible. Your profile: • Working towards a Bachelors' Degree with emphasis in a technically related field or equivalent experience - Agricultural based study, a plus • Agriculture equipment background with experience in operation, maintenance, and repair or Agricultural Equipment preferred. • Ability to analyze agricultural equipment performance issues and quickly identify resolutions. • Excellent technical communication skills in both written and oral form with excellent interpersonal skills. • Proficient computer use in MS Windows, including but not limited to Outlook, Microsoft Office and a willingness to learn other programs as required. • Must be able to meet deadlines and handle a high volume workload in a fast-paced environment with strong attention to detail. We look forward to your application. Your contact from our CLAAS Recruiting Team Michelle Schefcik CLAAS of America Inc. *************************** Here you can gain exciting insights into the international working world of our family-owned company: Instagram | LinkedIn
    $34k-56k yearly est. Easy Apply 60d+ ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Technical support technician job in Lincoln, NE

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $34k-56k yearly est. 11d ago
  • Tech Support Analyst

    Global Channel Management

    Technical support technician job in Omaha, NE

    Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications Education & Experience ? Bachelor?s degree in computer science, information systems, or a related field and four years of work-related experience or an equivalent combination of education and experience ? Working knowledge of basic-to-complex hardware and software products, problem-solving, and troubleshooting skills ? Knowledge of the latest technologies obtained by attending training and conferences ? Standing, walking, crouching, bending as necessary in the movement of PC peripherals, such as desktops, printers, etc. with moderate lifting of approximately 25 pounds (desktop support only) Technical Skills (Desktop Support): Microsoft Platforms: Advanced Intel-based PCs: Advanced Microsoft Office: Intermediate Hardware and OS Mgmt: Advanced Windows Technologies: Intermediate Networking Technologies: Intermediate Software Evaluation: Intermediate Troubleshooting: Advanced Technical Skills (Infrastructure Services): Windows NT 4: Intermediate Distributed Processing: Basic SQL Server: Basic Network Administration: Basic COMTI: Basic IP (Internet Protocol): Intermediate NT Networking: Intermediate SAN (Storage Area Network): Intermediate MTS (Microsoft Transaction Server): Intermediate Technical Skills (Data Security): Internet Computing: Basic Mainframe Computing: Basic Schematic Architecture Design: Basic Data Access and User Administration: Intermediate Data Security: Basic Development Req/ Def: Being Developed Information Security Tech: Basic Network Security: Being Developed Security Risk Management Basic Systems Security & User Admin: Intermediate Systems Security & Maintenance: Intermediate Systems Security Policies & Procedure: Intermediate Systems Security Testing & Auditing: B Additional Information $20/hr 12 MONTHS
    $20 hourly 60d+ ago

Learn more about technical support technician jobs

How much does a technical support technician earn in Bellevue, NE?

The average technical support technician in Bellevue, NE earns between $24,000 and $57,000 annually. This compares to the national average technical support technician range of $24,000 to $64,000.

Average technical support technician salary in Bellevue, NE

$37,000

What are the biggest employers of Technical Support Technicians in Bellevue, NE?

The biggest employers of Technical Support Technicians in Bellevue, NE are:
  1. Dave & Buster's
  2. E M Holding Corporation
  3. Daveandbusters
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