Technical support technician jobs in Palm Harbor, FL - 470 jobs

Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; Contact and interface for customers regarding support, troubleshooting and problem resolution; Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; Ability to deescalate customer's and resolve customer technical escalations; Create knowledge articles to assist department in resolving known customer issues; Document all activities with customers in CRM per defined process and procedures; Resolve open cases within specified guidelines; Elevate issues following escalation procedure timely and as appropriate; Other duties as assigned; Maintain compliance with Inovalon's policies, procedures and mission statement; Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: Minimum of 2 years' experience in customer service; Experience with MS Office Products; Experience multi-tasking in a fast paced, detail-oriented environment; Experience working independently; Experience working with cross-functional teams; Experience with problem-solving; Knowledge working with Problem Management, Records Management ticketing system (Salesforce); Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; Experience in Healthcare IT industry or medical billing experience is preferred; Experience in Software Technical Support is preferred; Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; Experience with using and supporting Software as a Service (SaaS) is preferred; Experience using multiple Operating Systems such as Linux and Windows a plus; and Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: High School Graduate or General Education Degree (GED) is required; Associate degree is preferred. Physical Demands and Work Environment: Sedentary work (i.e. sitting for long periods of time); Exerting up to 10 pounds of force occasionally and/or negligible amount of force; Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; Subject to inside environmental conditions; and Travel for this position will include less than 5% locally usually for training purposes.

Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the best tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us. We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career. What You'll Be Doing Be the go-to person for IT help via phone, email, and ticketing system Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools Support audio and video setups in conference rooms (yes, you'll save meetings) Keep tickets moving and resolved within 24-48 hours Help users connect to networks, VPNs, and wired connections Install, update, and maintain software and devices Follow best practices for security, processes, and documentation Jump in on other projects as needed, we're a team What We're Looking For Clear and friendly communication skills-you can explain tech without the jargon Adaptable mindset and willingness to learn new tools and systems Ability to juggle multiple tasks and stay organized Strong problem-solving and decision-making skills Comfortable working independently and as part of a team Basic technical troubleshooting skills and curiosity to learn more Bonus Points If You Have A high school diploma or GED (required) Technical education or 2+ years of IT helpdesk experience CompTIA A+ certification Experience with: Windows, mac OS, Google Workspace, and Microsoft 365 Mac and PC hardware, printers, scanners, and mobile devices Endpoint security or desktop protection tools Perks & Benefits Paid time off starts accruing after 90 days Health benefits & 401(k) eligibility after 60 days Medical, Dental, Vision, and Life Insurance Paid holidays A supportive team environment with room to learn and grow If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial & Investment Bank, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. **Job responsibilities** + Serve as the escalation point of contact, leveraging strong product knowledge to support the Payments Solution Center, Service teams, and other internal partners, with a particular focus on Managed File Transfer Services + Provide direct assistance to our Client Onboarding and Service Solution Center analysts, addressing complex questions and escalations via phone, email, and chat. + Present research, options ,and explanations directly to our external clients via video conferencing tools such as Zoom and Microsoft Teams + Act as a point of contact during Major Incidents, collaborating with the Global Incident Management team and other partners to communicate client, product, and helpdesk impacts + Communicate with senior leadership regarding Incidents and priority client issues + Represent the Payments Solution Center in meetings with clients and internal partners, including client calls, business reviews, root cause analysis (RCA) discussions, and project meetings + Analyze service cases and collaborate with stakeholders to prevent potential escalations and recurrence of previous issues. + Contribute expertise to the development of new support documentation, along with updating existing documentation + Collaborate on future work streams to add additional Solution Center support teams within the Solution Center Escalations team **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services + Strong Oral and Written Communication + Strong m eeting facilitation and influencing skills + Strong Problem-Solving Skills/Critical Thinking Skills/Decisive and Detail Oriented + Understanding of Corporate Treasury Management, Payment Processing, and Reconciliation + Working knowledge of Microsoft Operating System and Office Suite + Able to Effectively Multi-Task in a fast-paced environment , with effective Time Management and Organizational Skills + Demonstrate s technical fluency and an ability to learn and understand new technical concepts and products **Preferred qualifications, capabilities, and skills** + Fluency in a 2 nd language (Spanish) + Experience working with Client Relationship Management tools + Experience working in Digital Channels connectivity, with an understanding of concepts including SFTP, PGP, AS2, ISO 20022 , and Partner Key Management + Experience working in the Banking/Fintech Industry, with an understanding of concepts including ACH, FedWire, Real Time Payments, and Cash Reporting JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Shift: Monday to Friday 8 am to 5 pm (CST) with rotating on-call Access One is a business technology services and communications provider, dedicated to world-class technologies and award-winning client experience. Founded in 1993, Access One strives to provide seamless technology services that scale and evolve along with their company. Our custom-tailored solutions can be delivered modularly or as a complete, end-to-end service, ensuring unrivaled accountability for our clients' communications, managed IT, and cloud-based services. Access One's services give businesses back their time and increase their productivity. Our clients' success is our success. Why a Career at Access One An opportunity to grow your career and expand your knowledge Professional development and growth through continual learning Recognition of all your accomplishments, large and small A chance to relax and enjoy your co-workers at company events Access to health programs such as gym membership incentives Comprehensive benefits including insurance, PTO (Paid Time Off) and financial planning Volunteer and donation opportunities to help improve our community What you will do This position is responsible for providing front end technical support to Access One's Telcom, Data, and Managed Services portfolio. Responsibilities include managing trouble tickets and phone calls and interfacing with network partners and internal resources to achieve swift resolution to service issues. This position is also responsible for network monitoring and proactively notifying customers of ticket status. The Technical Support Specialist will effectively provide first level support for Voice Services (PRI, SIP, Long Distance, 911, UCaaS, POTS) and Data Services including but not limited to Core/Edge and CPE Routers, workstations, servers, LAN and SDWAN networks. Responsibilities include Answer phone calls, respond to tickets/alerts as well as handle escalated issues in a timely fashion Ability to work within a ticketing system Detailed communication with customers and vendors as required to keep all parties informed of issues, progress, changes, and resolutions. Provide necessary technical support at the network level: LAN/WAN connectivity, routers, switches, firewalls, and wireless. Provide essential technical support for HPBX/VoIP/UcaaS services/TDM /CAS/8XX/ 911/SIP Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets. Technical Support for backup and disaster recovery solutions provided by Access One. Work jointly with team members, Field Engineers, NOC, and Project Engineers when needed or called on for assistance. Who you are Minimum High School Diploma or equivalent College level courses in IT or certification preferred Professional IT Certifications, such as Microsoft MCP/MCSA, Cisco CCNA, or CompTIA Network + or possessing the drive to achieve professional IT certifications applicable to the services and solutions provided by Access One. Minimal 2 years of experience in a similar role Understanding of operating systems, business applications, printing systems, and network systems Advanced diagnostic skills of technical issues Knowledge of IT applications, processes, software, and equipment Knowledge of HPBX/VOIP/UcaaS systems strongly desired MetaSwitch experience a plus Strong organizational and customer service skills Interpersonal skills: such as communication skills, active listening, and customer-care Ability to multi-task and adapt to changes quickly Ability to work in a team and communicate effectively Technical awareness: the ability to match resources to technical issues appropriately Service awareness of all organization's main services for which support is required Understanding of support tools, techniques, and how technology is used to provide services Self-motivated with the ability to work in a fast-moving environment Salary & Benefits Salary Range DOE: $24 - 27/hour Comprehensive benefits: health, dental, vision Matching 401k, PTO Flexible work environment Access One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lead Veterinarian - Spring Hill, Florida A thriving small animal practice in Florida is seeking a Lead Veterinarian to guide a talented clinical team and uphold the highest standards of medical care. This position offers a unique opportunity to step into a leadership role where collaboration, mentorship, and excellence in patient care come together in a supportive and forward-thinking environment. Key Responsibilities Provide high-quality medical and surgical care for a diverse caseload Collaborate with fellow veterinarians and support staff to ensure medical excellence Support and guide team members through mentorship and professional development Oversee clinical operations, ensuring efficiency and consistency in care Foster strong relationships with clients and the local community Partner with practice management to set and maintain high medical standards Skills, Knowledge, and Expertise DVM/VMD degree from an AVMA-accredited program (or equivalent) Active veterinary license (or eligibility for licensure) in Florida Proven leadership, mentorship, and communication skills Commitment to patient-centered and team-oriented care Benefits Competitive sign-on bonus options Flexible compensation models (salary or Pro-Sal, no negative accrual) Comprehensive health, vision, and dental coverage Paid professional dues, state licensing fees, and liability insurance Continuing Education (CE) days and allowances Retirement plan with employer match Paid time off, holidays, and parental leave Mentorship and collaboration opportunities Discounts on personal pet care How to Apply Veterinarians interested in this leadership opportunity are encouraged to send their resume to: 📧 ************************** Please complete the online application to be considered. For more information, please contact: Sam Ortiz Senior Talent Acquisition Specialist 📞 ************** 📧 ************************** Equal Opportunity Employer This veterinary organization is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, disability, or veteran status.

Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in CIB Payments, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous improvement as you troubleshoot, maintain, identify, escalate, and resolve production service interruptions for all internally and externally developed systems, leading to a seamless user experience. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Requisition No: 868786 Agency: Department of Corrections Working Title: CRIMINAL JUSTICE INFORMATION TECHNICIAN - Pay Plan: Career Service Position Number: 70015416 Salary: $34,760.18 Annually Posting Closing Date: 01/29/2026 Total Compensation Estimator Tool FLORIDA DEPARTMENT OF CORRECTIONS We Never Walk Alone ADVERTISING/WORKING TITLE: CRIMINAL JUSTICE INFORMATION TECHNICIAN This open competitive advertisement is for a Career Service position located at Circuit 17-1 Broward North. The mission of a Criminal Justice Information Technician at the Florida Department of Corrections (FDC) is to ensure the accurate and timely collection, processing, and dissemination of criminal justice information. This role involves maintaining and updating offender records, managing data entry and retrieval systems, and supporting the overall information needs of the department. This position is not a telework position and is required to report to the FDC office in the area it serves. JOB DUTIES: * Be at the forefront of financial accuracy by receiving, recording, and securing payments from probationers and parolees, ensuring precise data entry and auditing payment logs. * Take charge of issuing receipts, correcting errors, and performing daily reconciliations for supervisor review and approval, keeping our financial processes seamless. * Prepare essential transmittal correspondence and fiscal reports and collaborate with staff to maintain a smooth flow of information and provide crucial data. * Play a key role in the justice system by reviewing, verifying, and editing documents for submission to courts and criminal justice agencies, all while maintaining strict confidentiality. * Engage in diverse office tasks such as taking photos of probationers, responding to inquiries, managing supplies, and handling the creation and destruction of records. Join us and make a meaningful impact in the world of criminal justice! BENEFITS: * Paid vacation, sick leave, and holidays. * Comprehensive health insurance and life insurance with accidental death and dismemberment benefits. * Supplemental Dental, Vision, Life, Disability and Hospitalization insurance. * Tuition-Free college courses. * Retirement Plans with the Florida Retirement System: * Pension Plan (Traditional Retirement Pension Plan) * Investment Plan (401(K)-Type Retirement Plan) * Deferred Retirement Option Program (Drop) * Deferred Compensation * Recently Retired? Beginning July 1, 2024, there is no longer a reemployment limitation; beginning with the 7th calendar month from the member's distribution date, there are no restrictions on working for an FRS employer. You will not be required to repay any prior distributions, and you may continue receiving distributions from the Investment Plan or Pension Plan without interruption. REQUIREMENTS: Please note, when submitting a college/university degree, if selected for this position official transcripts will be required. * Must possess one year of secretarial or clerical work experience. * A high school diploma or its equivalent or college education from an accredited institution at the rate of 30 semester or 45 quarter hours can substitute for the required work experience. Support of knowledge, skills, and abilities should be demonstrated on the application, in the education, in the work experience, in the work sample, in the interview and/or during reference checks. ADDITIONAL INFORMATION: BACKGROUND SCREENING REQUIREMENT The Florida Department of Corrections requires all job applicants and volunteers to pass a Level 2 background check as per Chapter 435, Florida Statutes. This check must be completed before they can start working or volunteering. EMPLOYMENT ELIGIBILITY The Florida Department of Corrections (FDC) only hires U.S. citizens and those authorized to work in the U.S. FDC uses E-Verify to confirm an employee's eligibility to work after completing the I-9 form. The Florida Department of Corrections does not currently support H-1B Visa sponsorship. For online application issues, call the People First Service Center at **************. Applications will be accepted until 11:59 PM EST on the closing date. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. This part-time position provides IT support for all associates of VSG along with the systems, networks, and telecommunications for functions including concerts, sports events, watch parties, meetings and conventions, presentations, and news conferences. We cover events & tech operational needs at Benchmark International Arena, Embarc Collective and limited support for Yeungling Center on an as-needed basis. This position is responsible for responding to end-user requests in a timely manner under the direction of full-time IT staff members. GAME/EVENT RESPONSIBILITIES PT IT Tech will be initially working Arena event/arena support and occasional Tier 1 support at Embarc Collective. Some arena shifts will be assigned as KSA increase regarding VSG Operations and SOPs. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide all end -users and guests a positive first impression by offering World Class Service Monitor service desk ticketing system and resolve tickets in an efficient manner Respond to all IT incidents during assigned shifts on-site or via phone or email Troubleshoot and resolve a variety of computer issues Enforce IT policies and procedures, document work appropriately Remove malware and install utility software to protect various systems and enforce computer security measures Install hardware and software as needed Maintain or repair all end-user equipment including laptops, desktops, mobile devices, docking stations, monitors, and peripheral equipment Assist in the resolution of issues that arise with multi-functional devices and printers Analyze and recover systems when malfunction occurs Assist with wireless and wired networking and telecommunications systems as directed Follow established SOPs for pre-event facilities checks and follow departmental notification SOPs for issue resolution Any additional tasks deemed necessary for proper execution of IT department responsibilities QUALIFICATIONS Must be 18 years old with high school diploma or GED required Must successfully complete pre-employment background check screening 1-3 years of related IT experience Motivated and positive, high-energy attitude Ability to work in a fast-paced environment Ability to work both independently and in team environments Detail oriented w/ excellent organizational skills Creative and proactive problem solver Excellent interpersonal skills Strong work ethic and punctuality Effective communication skills and ability to promptly and properly document work is critical Endurance to stand for long periods of time Ability to work a flexible schedule including days, nights, weekends and select holidays in a seasonal capacity Ability to lift and carry up to 34.5 lbs. with or without accommodation We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IT/Maintenance Technician - Senior Living Community Position: IT/Maintenance Technician Location: Freedom Village of Bradenton Employment Type: Full-Time Salary: $21.00-$23.00 based on experience About the Role Our senior living community depends on reliable technology and well‑maintained facilities to ensure residents feel safe, supported, and at home. The IT/Maintenance Technician plays a dual role: providing day‑to‑day tech support for staff and residents while also performing essential building maintenance. This position is ideal for someone who enjoys problem‑solving, working with people, and contributing to a warm, service‑oriented environment. Key Responsibilities Information Technology Support * Assist residents and staff with basic technology needs (Wi‑Fi, tablets, phones, printers, TVs) * Set up and maintain computers, network equipment, and office hardware * Troubleshoot connectivity issues and support routine system updates * Maintain IT inventory and coordinate with vendors for repairs or upgrades * Support staff with electronic health record systems and other community software Maintenance & Facility Support * Perform routine maintenance and repairs on building systems, equipment, and resident rooms * Respond promptly to work orders with a focus on safety and resident comfort * Conduct regular inspections of electrical, plumbing, and life‑safety systems * Assist with room turnovers, preventative maintenance, and seasonal tasks * Coordinate with outside contractors for specialized repairs or major projects * Maintain accurate logs of maintenance activities and inspections Qualifications * High school diploma or equivalent; technical or vocational training preferred * 2+ years of experience in IT support, building maintenance, or a related field * Strong customer‑service mindset, especially when assisting older adults * Ability to troubleshoot both technical and mechanical issues * Working knowledge of Windows systems, basic networking, and common devices * Ability to lift, carry, climb, and perform physical maintenance tasks * Strong communication skills and a calm, patient demeanor Preferred Skills * Experience in senior living, healthcare, hospitality, or property management * Certifications such as CompTIA A+, Network+, or maintenance‑related credentials * Familiarity with nurse call systems, access control, or building automation * Basic understanding of safety regulations and compliance requirements in senior living What We Offer * Scholarships and Educational Assistance Programs, because we value the development of our team members and promotion from within. * Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work. * Our comprehensive benefits because we value health and wellness for you and your family. * Various Employee-led Committees because we value employee engagement and making your voice heard. * A Free and Confidential Employee Assistance Program because we understand that life happens. * Paid Training, Paid Time Off, and Paid Holidays. * Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement * Freedom Village Bradenton has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Technical Product Support Analyst II will respond to inbound customer requests (phone, email, chat) to provide technical assistance on Inovalon's supported products. The position will provide support for application software, operating systems and integrated 3rd party products to customers and vendors. Manages progress toward resolution and documents customer communication throughout the "life-cycle" of a reported issue. Duties and Responsibilities: * Answer inbound customer requests via telephone, email or chat or any additional method of inbound communication; demonstrate proficiency with all internal tools. Outbound calls and meetings also included; * Contact and interface for customers regarding support, troubleshooting and problem resolution; * Resolve technical support issues for Inovalon supported products within identified timeframes with a focus on first call resolution; * Identify beneficial product opportunities for existing customers and communicate to sales team via workflow process; * Ability to deescalate customer's and resolve customer technical escalations; * Create knowledge articles to assist department in resolving known customer issues; * Document all activities with customers in CRM per defined process and procedures; * Resolve open cases within specified guidelines; * Elevate issues following escalation procedure timely and as appropriate; * Other duties as assigned; * Maintain compliance with Inovalon's policies, procedures and mission statement; * Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon's Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and * Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Job Requirements: * Minimum of 2 years' experience in customer service; * Experience with MS Office Products; * Experience multi-tasking in a fast paced, detail-oriented environment; * Experience working independently; * Experience working with cross-functional teams; * Experience with problem-solving; * Knowledge working with Problem Management, Records Management ticketing system (Salesforce); * Minimum 3 years' experience in a call center environment with high volume of transactions is preferred; * Experience in Healthcare IT industry or medical billing experience is preferred; * Experience in Software Technical Support is preferred; * Healthcare EDI Knowledge (ANSI 835, 837, 270/271) is preferred; * Experience with using and supporting Software as a Service (SaaS) is preferred; * Experience using multiple Operating Systems such as Linux and Windows a plus; and * Experience organizing and managing workload efficiently and prioritizing projects is preferred. Education: * High School Graduate or General Education Degree (GED) is required; * Associate degree is preferred. Physical Demands and Work Environment: * Sedentary work (i.e. sitting for long periods of time); * Exerting up to 10 pounds of force occasionally and/or negligible amount of force; * Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions; * Subject to inside environmental conditions; and * Travel for this position will include less than 5% locally usually for training purposes. Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $18.80-$25 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: * Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. * Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. * Efficient troubleshooting and successful resolution of technical support issues. * Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. * Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. * Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. * Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. * Develop and maintain an up to date, deep working knowledge of our product and service. * Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? * 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. * Experience working with Enterprise clients across multiple time-zones. * Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. * Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. * Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. * Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. * Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. * Detail oriented with excellent problem solving and analytical skills. * Must demonstrate a positive attitude to work, great energy, and effort. * Must be adaptable, focussed, accountable and helpful. * Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? * Specific experience using Service Now or equivalent software to manage communication with clients. * Specific experience using JIRA to manage technical escalations to internal teams. * Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in CIB Payments, specifically the real-time payments group, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Ability to work on a rotating 1st shift that can include weekend days Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience working with SQL Experience working with Unix Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud Exposure to observability and monitoring tools and techniques Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Experience with Splunk, Grafana, Kafka, and/or Service Now would be ideal Experience with Java/Python programming languages Experience with Shell Scripting

IT/Maintenance Technician - Senior Living Community Position: IT/Maintenance Technician Location: Freedom Village of Bradenton Employment Type: Full-Time Salary: $21.00-$23.00 based on experience About the Role Our senior living community depends on reliable technology and well‑maintained facilities to ensure residents feel safe, supported, and at home. The IT/Maintenance Technician plays a dual role: providing day‑to‑day tech support for staff and residents while also performing essential building maintenance. This position is ideal for someone who enjoys problem‑solving, working with people, and contributing to a warm, service‑oriented environment. Key Responsibilities Information Technology Support Assist residents and staff with basic technology needs (Wi‑Fi, tablets, phones, printers, TVs) Set up and maintain computers, network equipment, and office hardware Troubleshoot connectivity issues and support routine system updates Maintain IT inventory and coordinate with vendors for repairs or upgrades Support staff with electronic health record systems and other community software 🔧 Maintenance & Facility Support Perform routine maintenance and repairs on building systems, equipment, and resident rooms Respond promptly to work orders with a focus on safety and resident comfort Conduct regular inspections of electrical, plumbing, and life‑safety systems Assist with room turnovers, preventative maintenance, and seasonal tasks Coordinate with outside contractors for specialized repairs or major projects Maintain accurate logs of maintenance activities and inspections Qualifications High school diploma or equivalent; technical or vocational training preferred 2+ years of experience in IT support, building maintenance, or a related field Strong customer‑service mindset, especially when assisting older adults Ability to troubleshoot both technical and mechanical issues Working knowledge of Windows systems, basic networking, and common devices Ability to lift, carry, climb, and perform physical maintenance tasks Strong communication skills and a calm, patient demeanor Preferred Skills Experience in senior living, healthcare, hospitality, or property management Certifications such as CompTIA A+, Network+, or maintenance‑related credentials Familiarity with nurse call systems, access control, or building automation Basic understanding of safety regulations and compliance requirements in senior living What We Offer Scholarships and Educational Assistance Programs, because we value the development of our team members and promotion from within. Extraordinary Reward Points because we value recognizing and appreciating our employees for their hard work. Our comprehensive benefits because we value health and wellness for you and your family. Various Employee-led Committees because we value employee engagement and making your voice heard. A Free and Confidential Employee Assistance Program because we understand that life happens. Paid Training, Paid Time Off, and Paid Holidays. Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, (401) K Retirement Freedom Village Bradenton has partnered with Daily Pay to give our team members control over accessing their paycheck on their own schedule. Ask us about how this benefit supports your financial wellbeing today!

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. As a Technology Support II team member in the Commercial and Investment Bank sector, you will play a vital role in ensuring the operational stability, availability, and performance of our production application flows. Your efforts in troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems support a seamless user experience and a culture of continuous improvement. Job responsibilities Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm Improve operational stability and availability through participation in problem management Monitor production environments for anomalies and address issues utilizing standard observability tools Assist in the escalation and communication of issues and solutions to the business and technology stakeholders Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure Required qualifications, capabilities, and skills 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Proficiency in programming languages, including Python and SQL, along with experience using MongoDB Familiarity with applications or infrastructure within a large-scale technology setting, whether on-premises, on AWS Cloud, or utilizing Kubernetes Exposure to observability practices and production monitoring methodologies, with a strong background in SLO alerting, telemetry data collection, and using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others. Knowledge of processes as defined in the Information Technology Infrastructure Library (ITIL) framework Preferred qualifications, capabilities, and skills Knowledge of one or more general purpose programming languages or automation scripting Hands-on experience with Windows, Linux, and networking protocols or languages