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The differences between technical team leads and technical support senior engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a technical team lead and a technical support senior engineer. Additionally, a technical support senior engineer has an average salary of $107,429, which is higher than the $90,219 average annual salary of a technical team lead.
The top three skills for a technical team lead include customer service, patients and java. The most important skills for a technical support senior engineer are java, linux, and customer service.
| Technical Team Lead | Technical Support Senior Engineer | |
| Yearly salary | $90,219 | $107,429 |
| Hourly rate | $43.37 | $51.65 |
| Growth rate | 10% | 10% |
| Number of jobs | 254,215 | 183,916 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
The responsibilities of a technical team lead revolve around overseeing the progress and performance of a technical team, ensuring they are functioning efficiently. They mostly delegate tasks, manage schedules, set goals, produce reports and presentations, respond to correspondence, and coordinate with staff, clients, and other department personnel to ensure accuracy and timeliness for all projects. As the leader, it is crucial to implement the policies and regulations of the company, all while leading and encouraging the staff to reach goals.
A technical support senior engineer is primarily in charge of resolving complicated issues and concerns through calls and correspondence, ensuring efficiency and client satisfaction. Their responsibilities include coordinating with customer support staff to gather data, studying records of initial assessments, liaising with clients to identify their needs, utilizing their expertise to develop solutions, and maintaining records of all transactions. Furthermore, as a technical support senior engineer, it is essential to lead and serve as a mentor to others, all while implementing the company's policies and regulations.
Technical team leads and technical support senior engineers have different pay scales, as shown below.
| Technical Team Lead | Technical Support Senior Engineer | |
| Average salary | $90,219 | $107,429 |
| Salary range | Between $66,000 And $122,000 | Between $82,000 And $140,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | Delaware |
| Best paying company | PayPal | |
| Best paying industry | Automotive | Telecommunication |
There are a few differences between a technical team lead and a technical support senior engineer in terms of educational background:
| Technical Team Lead | Technical Support Senior Engineer | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 64% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | California State University - Long Beach |
Here are the differences between technical team leads' and technical support senior engineers' demographics:
| Technical Team Lead | Technical Support Senior Engineer | |
| Average age | 42 | 42 |
| Gender ratio | Male, 75.8% Female, 24.2% | Male, 86.7% Female, 13.3% |
| Race ratio | Black or African American, 11.4% Unknown, 5.3% Hispanic or Latino, 14.9% Asian, 14.5% White, 53.4% American Indian and Alaska Native, 0.4% | Black or African American, 8.6% Unknown, 5.3% Hispanic or Latino, 15.0% Asian, 15.0% White, 55.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |