Telemarketing agent vs inbound telemarketer

The differences between telemarketing agents and inbound telemarketers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telemarketing agent has an average salary of $37,864, which is higher than the $33,401 average annual salary of an inbound telemarketer.

The top three skills for a telemarketing agent include telemarketing, telephone calls and schedule appointments. The most important skills for an inbound telemarketer are inbound calls, customer service, and telephone calls.

Telemarketing agent vs inbound telemarketer overview

	Telemarketing Agent	Inbound Telemarketer
Yearly salary	$37,864	$33,401
Hourly rate	$18.20	$16.06
Growth rate	6%	6%
Number of jobs	28,053	1,774
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	High School Diploma, 35%
Average age	46	37
Years of experience	-	-

Telemarketing agent vs inbound telemarketer salary

Telemarketing agents and inbound telemarketers have different pay scales, as shown below.

	Telemarketing Agent	Inbound Telemarketer
Average salary	$37,864	$33,401
Salary range	Between $23,000 And $60,000	Between $23,000 And $47,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telemarketing agent and inbound telemarketer education

There are a few differences between a telemarketing agent and an inbound telemarketer in terms of educational background:

	Telemarketing Agent	Inbound Telemarketer
Most common degree	Bachelor's Degree, 38%	High School Diploma, 35%
Most common major	Business	Business
Most common college	-	-

Telemarketing agent vs inbound telemarketer demographics

Here are the differences between telemarketing agents' and inbound telemarketers' demographics:

	Telemarketing Agent	Inbound Telemarketer
Average age	46	37
Gender ratio	Male, 40.0% Female, 60.0%	Male, 39.4% Female, 60.6%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	11%

Differences between telemarketing agent and inbound telemarketer duties and responsibilities

Telemarketing agent example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
Call clients and persuade customers of other communications companies to become Comcast customers.

Inbound telemarketer example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Compose summary statements and/or email communication conveying the specifics around sales opportunities and prospect conversations.
Assist customers with billing inquiry, sell high speed internet, as well as DirecTV, fulfill requests to change telephone packages

Telemarketing agent vs inbound telemarketer skills

Common telemarketing agent skills

Telemarketing, 19%
Telephone Calls, 16%
Schedule Appointments, 6%
Inbound Calls, 6%
Outbound Calls, 6%
Outbound Sales, 6%

Common inbound telemarketer skills

Inbound Calls, 44%
Customer Service, 29%
Telephone Calls, 16%
Payment Method, 3%
Market Surveys, 3%
Data Entry, 2%

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Telemarketing Agent
Telemarketing Agent vs Inbound Telemarketer

Updated January 8, 2025

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