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Telemarketing agent vs outbound sales representative

The differences between telemarketing agents and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an outbound sales representative has an average salary of $45,723, which is higher than the $37,864 average annual salary of a telemarketing agent.

The top three skills for a telemarketing agent include telemarketing, telephone calls and schedule appointments. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Telemarketing agent vs outbound sales representative overview

Telemarketing AgentOutbound Sales Representative
Yearly salary$37,864$45,723
Hourly rate$18.20$21.98
Growth rate6%4%
Number of jobs28,053240,781
Job satisfaction--
Most common degreeBachelor's Degree, 38%High School Diploma, 33%
Average age4647
Years of experience-4

Telemarketing agent vs outbound sales representative salary

Telemarketing agents and outbound sales representatives have different pay scales, as shown below.

Telemarketing AgentOutbound Sales Representative
Average salary$37,864$45,723
Salary rangeBetween $23,000 And $60,000Between $24,000 And $84,000
Highest paying City-Hoboken, NJ
Highest paying state-New Jersey
Best paying company-Altice USA
Best paying industry--

Differences between telemarketing agent and outbound sales representative education

There are a few differences between a telemarketing agent and an outbound sales representative in terms of educational background:

Telemarketing AgentOutbound Sales Representative
Most common degreeBachelor's Degree, 38%High School Diploma, 33%
Most common majorBusinessBusiness
Most common college-SUNY College of Technology at Alfred

Telemarketing agent vs outbound sales representative demographics

Here are the differences between telemarketing agents' and outbound sales representatives' demographics:

Telemarketing AgentOutbound Sales Representative
Average age4647
Gender ratioMale, 40.0% Female, 60.0%Male, 45.9% Female, 54.1%
Race ratioBlack or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between telemarketing agent and outbound sales representative duties and responsibilities

Telemarketing agent example responsibilities.

  • Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
  • Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
  • Call clients and persuade customers of other communications companies to become Comcast customers.

Outbound sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Build rapport while selling customers solar panels, porches, and double glaze windows.
  • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
  • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.
    • Show more

Telemarketing agent vs outbound sales representative skills

Common telemarketing agent skills
  • Telemarketing, 19%
  • Telephone Calls, 16%
  • Schedule Appointments, 6%
  • Inbound Calls, 6%
  • Outbound Calls, 6%
  • Outbound Sales, 6%
Common outbound sales representative skills
  • Outbound Sales, 25%
  • Customer Service, 11%
  • Excellent Interpersonal, 9%
  • Excellent Organizational, 8%
  • CRM, 7%
  • Inbound Calls, 5%

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Updated January 8, 2025

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