Telemarketing agent vs telephone sales representative

The differences between telemarketing agents and telephone sales representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a telemarketing agent has an average salary of $37,864, which is higher than the $28,512 average annual salary of a telephone sales representative.

The top three skills for a telemarketing agent include telemarketing, telephone calls and schedule appointments. The most important skills for a telephone sales representative are outbound calls, telephone sales, and life insurance.

Telemarketing agent vs telephone sales representative overview

	Telemarketing Agent	Telephone Sales Representative
Yearly salary	$37,864	$28,512
Hourly rate	$18.20	$13.71
Growth rate	6%	-4%
Number of jobs	28,053	214,765
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Average age	46	37
Years of experience	-	-

Telemarketing agent vs telephone sales representative salary

Telemarketing agents and telephone sales representatives have different pay scales, as shown below.

	Telemarketing Agent	Telephone Sales Representative
Average salary	$37,864	$28,512
Salary range	Between $23,000 And $60,000	Between $17,000 And $47,000
Highest paying City	-	Beverly, MA
Highest paying state	-	Connecticut
Best paying company	-	UnitedHealth Group
Best paying industry	-	Media

Differences between telemarketing agent and telephone sales representative education

There are a few differences between a telemarketing agent and a telephone sales representative in terms of educational background:

	Telemarketing Agent	Telephone Sales Representative
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	-	-

Telemarketing agent vs telephone sales representative demographics

Here are the differences between telemarketing agents' and telephone sales representatives' demographics:

	Telemarketing Agent	Telephone Sales Representative
Average age	46	37
Gender ratio	Male, 40.0% Female, 60.0%	Male, 41.5% Female, 58.5%
Race ratio	Black or African American, 9.4% Unknown, 3.6% Hispanic or Latino, 16.2% Asian, 4.9% White, 65.8% American Indian and Alaska Native, 0.1%	Black or African American, 17.8% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 3.9% White, 56.1% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	11%

Differences between telemarketing agent and telephone sales representative duties and responsibilities

Telemarketing agent example responsibilities.

Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
Call clients and persuade customers of other communications companies to become Comcast customers.

Telephone sales representative example responsibilities.

Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Maintain HIPAA regulations and standards.
Build, setup, troubleshoot and maintain computer hardware and software needs as necessary.
Place out bound sales calls to current DIRECTV customers and try to get them to upgrade their current channel package.
Follow governmental regulations and HIPAA guidelines.
Locate and troubleshoot items that customers have purchased

Telemarketing agent vs telephone sales representative skills

Common telemarketing agent skills

Telemarketing, 19%
Telephone Calls, 16%
Schedule Appointments, 6%
Inbound Calls, 6%
Outbound Calls, 6%
Outbound Sales, 6%

Common telephone sales representative skills

Outbound Calls, 18%
Telephone Sales, 11%
Life Insurance, 11%
Product Knowledge, 7%
Customer Service, 7%
Inbound Calls, 6%

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Telemarketing Agent
Telemarketing Agent vs Telephone Sales Representative

Updated January 8, 2025

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