Telemarketing agent vs virtual assistant

Differences between telemarketing agent and virtual assistant duties and responsibilities

Telemarketing agent example responsibilities.

• Contact alumni to request donations and pledges focuse on achieving university goals and objectives.
• Operate remote telecommunications using applications and secure computer communications to troubleshoot and resolve issues on customer Samsung devices.
• Call clients and persuade customers of other communications companies to become Comcast customers.

Virtual assistant example responsibilities.

• Organize and manage client's social media using Hootsuite.
• Manage payments and receipts in QuickBooks, manage bank deposits.
• Manage the LinkedIn account and network of a human resources professional.
• Assist in managing client accounts via twitter, Facebook, and link in.
• Manage emails, voice mail, Skype, chat, and twitter correspondence.
• Manage social media pages as well as the business Facebook page and group page.
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