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Telephone information supervisor vs front desk supervisor

The differences between telephone information supervisors and front desk supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a telephone information supervisor and a front desk supervisor. Additionally, a telephone information supervisor has an average salary of $47,163, which is higher than the $34,885 average annual salary of a front desk supervisor.

The top three skills for a telephone information supervisor include safety standards, maintenance procedures and HIPAA. The most important skills for a front desk supervisor are reservations, guest service, and room availability.

Telephone information supervisor vs front desk supervisor overview

Telephone Information SupervisorFront Desk Supervisor
Yearly salary$47,163$34,885
Hourly rate$22.67$16.77
Growth rate16%-
Number of jobs72,70969,802
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Average age4747
Years of experience66

Telephone information supervisor vs front desk supervisor salary

Telephone information supervisors and front desk supervisors have different pay scales, as shown below.

Telephone Information SupervisorFront Desk Supervisor
Average salary$47,163$34,885
Salary rangeBetween $28,000 And $77,000Between $26,000 And $45,000
Highest paying City-Washington, DC
Highest paying state-Hawaii
Best paying company-Punderson Manor Lodge & Conference Center
Best paying industry-Retail

Differences between telephone information supervisor and front desk supervisor education

There are a few differences between a telephone information supervisor and a front desk supervisor in terms of educational background:

Telephone Information SupervisorFront Desk Supervisor
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCornell University

Telephone information supervisor vs front desk supervisor demographics

Here are the differences between telephone information supervisors' and front desk supervisors' demographics:

Telephone Information SupervisorFront Desk Supervisor
Average age4747
Gender ratioMale, 46.3% Female, 53.7%Male, 32.7% Female, 67.3%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.8% American Indian and Alaska Native, 0.6%Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between telephone information supervisor and front desk supervisor duties and responsibilities

Telephone information supervisor example responsibilities.

  • Lead and implement new SharePoint website across ALC; electronic coordination for timely and accurate information/data system updates.
  • Process ROI request for physicians, attorneys, subpoenas.
  • Monitor claims scrubbing base on carrier policies, ICD-9 and CPT coding guidelines.
  • Analyze deeds, assignments, probate, and title opinions to maintain owner records.
  • Code using ICD-9 coding system.
  • Point person in recommending potential EHR software.
  • Show more

Front desk supervisor example responsibilities.

  • Organize all large group events, manage company website and Facebook page.
  • Utilize extensive manage care knowledge including Medicare, Medicaid, and Tricare to support business objectives.
  • Manage the doctor's agenda, reception area, phone calls, emails, POS system, and accounts receivables.
  • Manage POS deposits and reconciliations for membership and accessory sales.
  • Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Show more

Telephone information supervisor vs front desk supervisor skills

Common telephone information supervisor skills
  • Safety Standards, 14%
  • Maintenance Procedures, 12%
  • HIPAA, 12%
  • Direct Supervision, 8%
  • EMR, 8%
  • ROI, 8%
Common front desk supervisor skills
  • Reservations, 23%
  • Guest Service, 10%
  • Room Availability, 7%
  • Computer System, 4%
  • Customer Service, 4%
  • Guest Rooms, 3%

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