Telephone information supervisor vs front line supervisor

The differences between telephone information supervisors and front line supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a telephone information supervisor and a front line supervisor. Additionally, a telephone information supervisor has an average salary of $47,163, which is higher than the $41,708 average annual salary of a front line supervisor.

The top three skills for a telephone information supervisor include safety standards, maintenance procedures and HIPAA. The most important skills for a front line supervisor are front line, customer service, and safety procedures.

Telephone information supervisor vs front line supervisor overview

	Telephone Information Supervisor	Front Line Supervisor
Yearly salary	$47,163	$41,708
Hourly rate	$22.67	$20.05
Growth rate	16%	6%
Number of jobs	72,709	104,517
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 42%
Average age	47	47
Years of experience	6	6

Telephone information supervisor vs front line supervisor salary

Telephone information supervisors and front line supervisors have different pay scales, as shown below.

	Telephone Information Supervisor	Front Line Supervisor
Average salary	$47,163	$41,708
Salary range	Between $28,000 And $77,000	Between $22,000 And $76,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between telephone information supervisor and front line supervisor education

There are a few differences between a telephone information supervisor and a front line supervisor in terms of educational background:

	Telephone Information Supervisor	Front Line Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Telephone information supervisor vs front line supervisor demographics

Here are the differences between telephone information supervisors' and front line supervisors' demographics:

	Telephone Information Supervisor	Front Line Supervisor
Average age	47	47
Gender ratio	Male, 46.3% Female, 53.7%	Male, 52.8% Female, 47.2%
Race ratio	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.8% American Indian and Alaska Native, 0.6%	Black or African American, 9.8% Unknown, 4.9% Hispanic or Latino, 16.5% Asian, 6.3% White, 61.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between telephone information supervisor and front line supervisor duties and responsibilities

Telephone information supervisor example responsibilities.

Lead and implement new SharePoint website across ALC; electronic coordination for timely and accurate information/data system updates.
Process ROI request for physicians, attorneys, subpoenas.
Monitor claims scrubbing base on carrier policies, ICD-9 and CPT coding guidelines.
Analyze deeds, assignments, probate, and title opinions to maintain owner records.
Code using ICD-9 coding system.
Point person in recommending potential EHR software.

Front line supervisor example responsibilities.

Assist customers with reservation and hotel procedures, consistently manage PBX and hotel operations and customer relations
support for technical issues relate to telecommunication, network, and POS systems.
Streamline effective operations when acting as swing manager, coordinating personnel scheduling and developments with guest reservations and large-scale bookings.
Avert a multimillion-dollar retrofit exposure through diligent and extensive negotiations with a major key customer and internal technology group.

Telephone information supervisor vs front line supervisor skills

Common telephone information supervisor skills

Safety Standards, 14%
Maintenance Procedures, 12%
HIPAA, 12%
Direct Supervision, 8%
EMR, 8%
ROI, 8%

Common front line supervisor skills

Front Line, 27%
Customer Service, 12%
Safety Procedures, 10%
Lean Manufacturing, 7%
Process Improvement, 6%
PowerPoint, 5%

Telephone Information Supervisor vs. similar jobs

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Office and Administrative Industry
Telephone Information Supervisor
Telephone Information Supervisor vs Front Line Supervisor

Updated January 8, 2025

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