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Telephone information supervisor vs support supervisor

The differences between telephone information supervisors and support supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a telephone information supervisor and a support supervisor. Additionally, a telephone information supervisor has an average salary of $47,163, which is higher than the $47,047 average annual salary of a support supervisor.

The top three skills for a telephone information supervisor include safety standards, maintenance procedures and HIPAA. The most important skills for a support supervisor are excellent interpersonal, customer service, and training materials.

Telephone information supervisor vs support supervisor overview

Telephone Information SupervisorSupport Supervisor
Yearly salary$47,163$47,047
Hourly rate$22.67$22.62
Growth rate16%10%
Number of jobs72,70996,546
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 55%
Average age4747
Years of experience66

Telephone information supervisor vs support supervisor salary

Telephone information supervisors and support supervisors have different pay scales, as shown below.

Telephone Information SupervisorSupport Supervisor
Average salary$47,163$47,047
Salary rangeBetween $28,000 And $77,000Between $31,000 And $69,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Cisco
Best paying industry-Technology

Differences between telephone information supervisor and support supervisor education

There are a few differences between a telephone information supervisor and a support supervisor in terms of educational background:

Telephone Information SupervisorSupport Supervisor
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCalifornia State University - BakersfieldCalifornia State University - Bakersfield

Telephone information supervisor vs support supervisor demographics

Here are the differences between telephone information supervisors' and support supervisors' demographics:

Telephone Information SupervisorSupport Supervisor
Average age4747
Gender ratioMale, 46.3% Female, 53.7%Male, 51.8% Female, 48.2%
Race ratioBlack or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.8% American Indian and Alaska Native, 0.6%Black or African American, 10.0% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.3% American Indian and Alaska Native, 0.6%
LGBT Percentage8%8%

Differences between telephone information supervisor and support supervisor duties and responsibilities

Telephone information supervisor example responsibilities.

  • Lead and implement new SharePoint website across ALC; electronic coordination for timely and accurate information/data system updates.
  • Process ROI request for physicians, attorneys, subpoenas.
  • Monitor claims scrubbing base on carrier policies, ICD-9 and CPT coding guidelines.
  • Analyze deeds, assignments, probate, and title opinions to maintain owner records.
  • Code using ICD-9 coding system.
  • Point person in recommending potential EHR software.
    • Show more

Support supervisor example responsibilities.

  • Lead the planning and implementation of APPLIX, a call tracking software product on SQL.
  • Manage and maintain various departmental desktops, procedures, tip sheets, reports and inventories using SharePoint.
  • Manage budget allocation, reimbursement, and payroll deductions
  • Lead comprehensive training for each new volunteer or court-mandate worker regarding OSHA regulations and warehouse procedure.
  • Work with ICD-9 and CPT code.
  • Develop and maintain local ISO standards compliance document.
    • Show more

Telephone information supervisor vs support supervisor skills

Common telephone information supervisor skills
  • Safety Standards, 14%
  • Maintenance Procedures, 12%
  • HIPAA, 12%
  • Direct Supervision, 8%
  • EMR, 8%
  • ROI, 8%
Common support supervisor skills
  • Excellent Interpersonal, 18%
  • Customer Service, 12%
  • Training Materials, 5%
  • Patients, 4%
  • Performance Evaluations, 4%
  • Direct Supervision, 4%

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Updated January 8, 2025

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