Telephone information supervisor vs unit supervisor

The differences between telephone information supervisors and unit supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a telephone information supervisor and a unit supervisor. Additionally, a unit supervisor has an average salary of $48,749, which is higher than the $47,163 average annual salary of a telephone information supervisor.

The top three skills for a telephone information supervisor include safety standards, maintenance procedures and HIPAA. The most important skills for a unit supervisor are patients, corrective action, and social work.

Telephone information supervisor vs unit supervisor overview

	Telephone Information Supervisor	Unit Supervisor
Yearly salary	$47,163	$48,749
Hourly rate	$22.67	$23.44
Growth rate	16%	6%
Number of jobs	72,709	37,120
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 55%
Average age	47	47
Years of experience	6	6

Telephone information supervisor vs unit supervisor salary

Telephone information supervisors and unit supervisors have different pay scales, as shown below.

	Telephone Information Supervisor	Unit Supervisor
Average salary	$47,163	$48,749
Salary range	Between $28,000 And $77,000	Between $30,000 And $78,000
Highest paying City	-	Olympia, WA
Highest paying state	-	Washington
Best paying company	-	Berkshire Hathaway
Best paying industry	-	Hospitality

Differences between telephone information supervisor and unit supervisor education

There are a few differences between a telephone information supervisor and a unit supervisor in terms of educational background:

	Telephone Information Supervisor	Unit Supervisor
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 55%
Most common major	Business	Business
Most common college	California State University - Bakersfield	California State University - Bakersfield

Telephone information supervisor vs unit supervisor demographics

Here are the differences between telephone information supervisors' and unit supervisors' demographics:

	Telephone Information Supervisor	Unit Supervisor
Average age	47	47
Gender ratio	Male, 46.3% Female, 53.7%	Male, 51.6% Female, 48.4%
Race ratio	Black or African American, 10.4% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 59.8% American Indian and Alaska Native, 0.6%	Black or African American, 10.7% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 5.7% White, 60.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	8%	8%

Differences between telephone information supervisor and unit supervisor duties and responsibilities

Telephone information supervisor example responsibilities.

Lead and implement new SharePoint website across ALC; electronic coordination for timely and accurate information/data system updates.
Process ROI request for physicians, attorneys, subpoenas.
Monitor claims scrubbing base on carrier policies, ICD-9 and CPT coding guidelines.
Analyze deeds, assignments, probate, and title opinions to maintain owner records.
Code using ICD-9 coding system.
Point person in recommending potential EHR software.

Unit supervisor example responsibilities.

Manage direct support professionals serving adult populations for persons with mental health, developmental disabilities and children with autism.
Document patient information and recording information correctly, as well as ensuring other workers are following OSHA and HIPAA requirements.
Attend weekly QA collaboration meetings and actively participate in discussions.
Utilize Kaizen activities to drive continuous process and quality improvements.
Submit MDS assessments to CMS timely and organize documentation for timely filing.
Evaluate admissions for Medicare/ Medicaid eligibility; prepare MDS and PPS documentation.

Telephone information supervisor vs unit supervisor skills

Common telephone information supervisor skills

Safety Standards, 14%
Maintenance Procedures, 12%
HIPAA, 12%
Direct Supervision, 8%
EMR, 8%
ROI, 8%

Common unit supervisor skills

Patients, 11%
Corrective Action, 10%
Social Work, 8%
Oversight, 7%
Conflict Resolution, 6%
Direct Supervision, 6%

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Office and Administrative Industry
Telephone Information Supervisor
Telephone Information Supervisor vs Unit Supervisor

Updated January 8, 2025

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