Training manager jobs in Concord, NC

Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets. As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team. COMPENSATION & BENEFITS • $100-$120k base salary + performance bonus + equity • Full-time role with health benefits and weekly pay • Training and professional development opportunities • Long-term upside as we scale into new markets RESPONSIBILITIES AND DUTIES Financial Performance Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability. Use data to make decisions that keep the market healthy and growing. Sales & Marketing Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth. Nurture sales leads, call customers, and conduct in-person estimating activities, as needed. Operations Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards. Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale. Customer Success Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action. Actively encourage satisfied customers to become our loudest advocates. Team Leadership Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads. Create a culture of momentum, ownership, and care for the craft. QUALIFICATIONS Leadership & Execution 4+ years in high-accountability operational or general management roles. Proven ability to hire, train, and lead high-performing teams. You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves. Operational Excellence Experience running or scaling a business, service line, territory, or field operation. Skilled in using data, judgement, and operational cadence to drive financial results. Track record of solving operational problems under pressure. Customer & Team Focus Strong communicator across all levels including customers, field crews, and executives. Deep care for quality, people, and delivering an exceptional customer experience. Spanish proficiency is a significant plus. CRAFTWORK OPERATING CULTURE Alignment with our operating culture and behaviors is essential to being successful in this role. Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors. Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters. Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward. Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.

Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership. This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements. Position Overview The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects. Key Responsibilities Operational Leadership Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service. Develop and implement operational processes to improve efficiency, quality, and on-time delivery. Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets. Team Management Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams. Build a culture of accountability, communication, and continuous improvement. Manage staffing levels, performance reviews, training, and hiring needs. Financial & Business Management Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation. Identify cost-saving opportunities and optimize purchasing, inventory, and workflow. Evaluate financial reports, KPIs, and production data to make informed decisions. Customer & Project Oversight Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle. Oversee scheduling and coordination of field installations and service work. Resolve customer issues quickly and professionally. Quality & Safety Ensure products meet quality standards, design specifications, and company expectations. Enforce safety protocols, maintain compliance, and ensure a clean and organized facility. Qualifications 5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field. Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow. Proven experience managing operations, production teams, and end-to-end project execution. Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs. Excellent communication, leadership, and problem-solving skills. Ability to thrive in a hands-on, fast-paced small-business environment. Computer proficiency (ERP/MRP systems, scheduling tools, MS Office). What This Opportunity Offers Leadership of a well-established ~$3M business with room for growth Direct influence on operational improvements and business expansion A stable, team-oriented work environment Competitive compensation and benefits (customize as needed) How to Apply If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude. Responsibilities Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Qualifications High school education or equivalent experience 2+ years' store management experience Customer centric with a positive attitude

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Charlotte Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. ATI Specialty Materials is currently seeking a Senior Learning and Development Leader. This position will have responsibility and accountability for designing, developing and implementing a multi-year L& D strategy for the manufacturing hourly workforce in addition to the administration of salaried development programs. This position will report into the HR organization with matrix reporting to the Operations organization and will be located at our Monroe, NC facility. The individual will lead the end-to-end development of the hourly manufacturing L&D offerings including curriculum, design, program materials, facilitation plans, program costs, internal partnerships, vendor management, and program evaluation. Will collaborate with internal partners to ensure the effective use and management of the company's Learning Management System. The leader must be able to lead a matrixed team of training coordinators and SME's to drive objectives. Key Responsibilities Determine and drive L&D strategy implementation optimize program deployment and facilitation to ensure the most effective plans for learning experiences across the organization. Set priorities, based upon business needs, resources availability and potential impact, ensuring efficient allocation of resources to deliver high quality timely learning programs Manage and further build a portfolio of development offerings, including internal and externally designed programs and curated content made available across all locations. Lead the end-to-end development of scalable new programs that significantly enhance knowledge retention and performance outcomes. Cultivate and manage a network of external development vendors ensuring access to high quality learning resources that scale with the organizations changing needs. Establish evaluation methods to assess the impact and effectiveness of training programs and utilize feedback and data to make evidence-based improvements that enhance learning impact. Facilitate program sessions and courses and/or build internal organizational capability as needed Work with and support the company's L&D COE on creation of enterprise-wide programs and represent the SM business unit's needs in such discussions. Demonstrate expertise in learning and development subjects such as gap assessment, selecting delivery mechanisms, and training delivery. Maintain accurate and confidential records and data related to learning and development matters and help to identify areas for improvement or intervention. Work closely with subject matter experts to gain an in-depth understanding of the content and knowledge to be transferred to the targeted audience. Provide talent development consulting and project implementation in support of business objectives. Organize and execute complex programs and projects, delivering end to end results through successful program design and implementation.

Proven to Perform. From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us. ATI Specialty Materials is currently seeking a Senior Learning and Development Leader. This position will have responsibility and accountability for designing, developing and implementing a multi-year L& D strategy for the manufacturing hourly workforce in addition to the administration of salaried development programs. This position will report into the HR organization with matrix reporting to the Operations organization and will be located at our Monroe, NC facility. The individual will lead the end-to-end development of the hourly manufacturing L&D offerings including curriculum, design, program materials, facilitation plans, program costs, internal partnerships, vendor management, and program evaluation. Will collaborate with internal partners to ensure the effective use and management of the company's Learning Management System. The leader must be able to lead a matrixed team of training coordinators and SME's to drive objectives. Key Responsibilities Determine and drive L&D strategy implementation optimize program deployment and facilitation to ensure the most effective plans for learning experiences across the organization. Set priorities, based upon business needs, resources availability and potential impact, ensuring efficient allocation of resources to deliver high quality timely learning programs Manage and further build a portfolio of development offerings, including internal and externally designed programs and curated content made available across all locations. Lead the end-to-end development of scalable new programs that significantly enhance knowledge retention and performance outcomes. Cultivate and manage a network of external development vendors ensuring access to high quality learning resources that scale with the organizations changing needs. Establish evaluation methods to assess the impact and effectiveness of training programs and utilize feedback and data to make evidence-based improvements that enhance learning impact. Facilitate program sessions and courses and/or build internal organizational capability as needed Work with and support the company's L&D COE on creation of enterprise-wide programs and represent the SM business unit's needs in such discussions. Demonstrate expertise in learning and development subjects such as gap assessment, selecting delivery mechanisms, and training delivery. Maintain accurate and confidential records and data related to learning and development matters and help to identify areas for improvement or intervention. Work closely with subject matter experts to gain an in-depth understanding of the content and knowledge to be transferred to the targeted audience. Provide talent development consulting and project implementation in support of business objectives. Organize and execute complex programs and projects, delivering end to end results through successful program design and implementation.

As a Manager in Training you would be responsible for: The Retail Marketing team markets and sells our affordable, family friendly mini vacation packages through our retail locations based in Bass Pro Shops and Cabela's throughout the country. No industry experience needed; we will train you. We're looking for outgoing energetic people who can communicate with anyone. Desire and drive are most important. Must believe in the Power of Vacation and wish to share happiness with our customers while representing Hilton Grand Vacations. The focus for this position is to develop into a future Retail Marketing leader for our company. As an M.I.T. you will be responsible for assisting with day-to-day operations and success of the team at the kiosk located within our retail partner locations. The M.I.T. will help set the tone by embracing our core values, assist with supervising a team of usually 6-12 associates, and act as a manager-on-duty as needed. Flexibility to provide coverage at other stores within the assigned market as needed and adaptability to working with various teams will prepare you for future management opportunities. You will learn how to manage a team of associates, while also providing operational support to multiple teams across the organization. Additionally, you will have the opportunity to work closely with leadership, developing impactful relationships to help build you career and professional brand. The goal for an M.I.T. is to acquire the ability to coach behaviors to cultivate a high performing team that meets or exceeds goals while mastering our favorite motto. As a Manager in Training you would be responsible for: Provide remarkable and memorable customer care while fulfilling the vacation needs of every customer; role model ideal behaviors to ensure the team maintains the same high standard. Maintain a positive relationship with the retail partner management team and their associates; be a good steward of the retail partner's brand and coach the team to maintain the same high standard. Assist with operational execution including the work, performance and behavior of Sales Representatives and Guest Service Representatives, if applicable. Support Area Director with talent acquisition responsibilities as needed including reviewing resumes, observing interviews, and providing feedback about the applicant. Coach associates on all steps of the sales journey, provide feedback, and keep Area Director informed on observations. Develop a keen understanding of the various Marketing functions both in a production environment and from a support/operational perspective. Produce and distribute efficient reports to track key sales & marketing metrics. Engage with various business departments to ensure operational efficiency for areas such as Legal/Compliance, IT, and HR/Compensation. Why do Team Members Like Working for us? Full Benefits while only working 30 Hours per week (health, vision, dental, PTO, 401k match up to 5%) UNCAPPED commission Unlimited Growth Potential Referral Bonus To fulfill this role successfully, you must possess the following minimum qualifications and experience: No experience necessary Must be willing to relocate Must be a self-starter with a strong work ethic and eager to learn Seeking candidates who are innovative, solution-focused, and that possess a keen attention to detail Great networking and communication skills are a must It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous sales, marketing or customer service experience is preferred When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Who we are Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. The General Manager is responsible for ensuring the profitable operations of the organization and alignment with the Ace Hardware platform. The General Manager executes platform strategy, leads and guides business functions, and advocates for the internal brand through positive internal and external relationships. Key performance objectives in order of priority with projected time allocation are: Business Operations Oversight: Oversees and manages the organization's operations to ensure quality, efficiency, and continuous achievement of overall business objectives (40%). Cultural Leadership: Acts as the organization's cultural champion and visionary ensuring a highly skilled, satisfied and engaged workforce is consistently achieved (20%). Financial and Risk Oversight: Oversees the financial performance of the organizations to ensure profitability goals are achieved and company-wide risk is managed and mitigated (15%). Brand Ambassador: Acts as the face of the organization in the marketplace and throughout the platform to ensure alignment of company goals and maintenance of excellent communication channels (5%). Note: Ten percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Interpersonal Responsibilities Oversee the Organization's Management Team and holds them accountable to the KPI's outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manager with team leadership, encourages interdepartmental communication, and assists in troubleshooting issues. Serves as a representative and advocate of the operating company. Acts as a conduit to communicate information between the operating company and the platform. Keeps Leadership informed of operational performance, goal progress, successes, and major issues. Seeks support as needed in processing large concerns and developing action plans. Operational Responsibilities Oversees organizational operations ensuring all work is completed in accordance with brand standards that results in high customer satisfaction. Implements operational controls and monitors KPI's to maintain progress towards goals. Troubleshoots and initiates corrective actions to remediate performance and escalated customer service issues. Facilitates frequent communication between operational departments to ensure effective and efficient capacity planning. Partners with marketing team to develop marketing strategies, create budgets, execute uniform needs, and carry out platform integrations. Partners with sales team with execution of sales initiatives, achievement of sales goals, management of Key Accounts, and development of new service agreements. Develops and maintains high value external partnerships to support operations, including but not limited to training, continuous improvement, and other organizational needs. Organizational Responsibilities Creates and owns operating company's Annual Operating Plan (AOP) including KPI's and forecasted staffing needs, resource and infrastructure requirements, and capital expenditures. Sets financial budgets, approves financial requests, develops company goals, and manages the overall profitability of the organization. Reviews reports and tracks the progress of goals to maintain alignment between targets and actual performance. Implements corrective measures as needed to stay on course. Develops and leads improvements and innovations to enhance the efficiency and performance of the organization. Stays abreast of latest industry technology and processes for potential adoption. Identifies expansion opportunities through merger and acquisition targets, expansion of service lines and geographical expansion in alignment with platform objectives. Owns and manages company risk including but not limited to safety, financial and legal risk mitigation. Acts as the cultural champion ensuring a continued focus on company vision, mission and core values. Owns the satisfaction and engagement of the organization's workforce, ensuring people are rewarded, recognized, developed and ready to execute their roles. This includes succession planning and career pathway development. Supports the execution of the organization's reward and recognition program by planning for and approving merit increase and promotions. PERFORMANCE FACTORS: The performance factors described here are core abilities that contribute to carrying out the assigned responsibilities and achieving the performance objectives of this job. What you need to succeed: Bachelor's Degree, or equivalent experience, in Operations Management, Business Administration, or related field 5 years of experience in a management position, preferably within the industry Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary Excellent written and verbal communication and interpersonal skills. Ability to display financial acumen and react to trends and seasonal changes. Ability to multitask and effectively manage time Ability to handle stressful situations and work in a fast-paced environment Ability to read, analyze and utilize reports Ability to use computer systems to input, access, modify or output information or to execute programs or analyses Ability to train, develop, motivate, and lead in a manner that fosters a work environment that promotes our culture. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. National Training Manager The National Training Manager (NTM) will lead and deliver training initiatives for the sales and leadership team, utilizing coaching strategies designed to enhance performance and drive business results. The NTM will be responsible for developing and delivering course content and curriculum as required, while organizing product training sessions. Leveraging strong facilitation and training delivery skills, the NTM will conduct workshops through various formats, including virtual sessions and in-person meetings, applying adult learning principles to maximize knowledge retention and practical application. Essential Duties and Responsibilities: -Support Sales Managers with onboarding, initial product training, and client initiatives. -Partner with Amplity Learn and Sales Managers to deliver comprehensive learning curricula using technology and approved materials to meet client training needs. -Partner with National Program Director to develop supplemental training plans based on area needs and initiatives. -Provide training for Field Representatives, including new hires as well as high and low performers. -Partner with compliance Leads to reinforce compliance training if needed. Support Amplity Management with Compliance reports and course completion reports. -Complete timely assessments for training needs, proposing and developing solutions to fill current and potential future learning and development gaps. -Provide timely updates and actionable evaluations on trainee performance to Amplity Management. -Stay abreast of training and development best practices and current trends in pharmaceutical and life sciences utilizing current advances in technology. -Have a comprehensive understanding of the latest information related to client products to optimize the delivery and relevance of training materials and programs. -Additional responsibilities or assignments as identified by National Program Director. -Travel required as needed to attend client meetings, POAs, conduct in-person trainings, and support other training needs when applicable. -This list is not all inclusive and may include other duties as needed. Education and Experience: Required: -Bachelor's degree from accredited college or university. -A minimum of 5+ years' experience in the pharmaceutical/medical/life sciences industry -Experience in a training role at either the corporate or regional level -Effectively navigates complex challenges and escalates issues as needed to ensure timely resolution and alignment with organizational goals -Understanding of adult learning principles -Strong understanding of industry standards and regulatory requirements -Ability to implement effective training programs utilizing a variety of methods, including e-learning, workshops, and coaching, to address diverse learning needs and drive performance improvement. -Exceptional organizational abilities paired with advanced project management expertise, ensuring seamless planning, execution, and delivery of complex initiatives while implementing streamlined processes to optimize efficiency and outcomes. -Excellent communication, presentation, and interpersonal skills -Flexibility to cover multiple time zones as needed -Skilled in technology, working with digital meeting platforms, Excel, PowerPoint, and other software programs as needed -Pass all required product and compliance training -Ability to travel in the field as needed and national, regional meetings as needed -Valid driver's license with safe driving record Preferred: -Previous pediatric and dermatology experience -Experience using Veeva Knowledge, Skills, and Abilities: -Excellent facilitation, platform, and verbal communications skills. -Ability to work under pressure to meet short deadlines and collaborate with cross functional teams. -High learning agility and ability to prioritize effectively. Credentialing Requirements: As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company's expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

Manager In Training- Ballantyne Club HERE WE GROW AGAIN! Are you a potential Manager in Training ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ more planned, our Manager in Training position offers a tremendous opportunity for growth & career advancement. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people who are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our “No Judgments” philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. So, if you're a highly motivated, outgoing individual who wants to work where you work out, then end the job search and take the first step toward your career by applying TODAY! Job Summary As a Manager in Training, you will learn the fundamentals of club operations while directly driving member sales, delivering a high-energy club experience, and developing the skills needed to advance into leadership. This role requires a strong sales mindset, customer service focus, and the ability to motivate and engage both team members and members. Managers in Training are also expected to be responsible for Sunday production as part of their schedule to support the club's busiest times and member needs. Key Responsibilities Drive membership sales by actively engaging with prospective and current members, presenting membership options, and closing sales to meet or exceed monthly goals. Deliver excellent customer service by greeting members, responding to inquiries, and ensuring a positive experience for all club visitors. Learn and support all aspects of daily club operations, including staff scheduling, facility cleanliness, and member engagement. Assist in developing and coaching front-line staff to ensure team performance and adherence to Crunch standards. Contribute to club success by supporting marketing initiatives and participating in community outreach to grow brand awareness. Maintain professionalism, integrity, and high energy while being accountable for individual and team results. Be responsible for Sunday production and ensure club operations run smoothly. What We Look for In Our Managers in Training Desire for personal and career growth Team-oriented and coachable mindset Friendly and outgoing personality Effective organizational and time-management skills Customer-service driven Sales experience preferred Strong professionalism, honesty, and work ethic Willingness to go above and beyond Goal-oriented with a competitive drive to win Excellent communication skills The Ways You Can Benefit Competitive pay with monthly bonus opportunity Medical, Dental, Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Life Insurance & Short-Term Disability Free Crunch Fitness Membership Discounted Personal Training Sessions Ongoing Training & Continued Education Exciting Team Environment Clear Career Growth in a Rapidly Growing Company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

Job Description Manager In Training- Steel Creek club HERE WE GROW AGAIN! Are you a potential Manager in Training ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the fitness industry. With 85+ locations currently and 100+ more planned, our Manager in Training position offers a tremendous opportunity for growth & career advancement. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment while pioneering a philosophy of No Judgments. Crunch Fitness is looking for energetic, enthusiastic people who are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our “No Judgments” philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. So, if you're a highly motivated, outgoing individual who wants to work where you work out, then end the job search and take the first step toward your career by applying TODAY! Job Summary As a Manager in Training, you will learn the fundamentals of club operations while directly driving member sales, delivering a high-energy club experience, and developing the skills needed to advance into leadership. This role requires a strong sales mindset, customer service focus, and the ability to motivate and engage both team members and members. Managers in Training are also expected to be responsible for Sunday production as part of their schedule to support the club's busiest times and member needs. Key Responsibilities Drive membership sales by actively engaging with prospective and current members, presenting membership options, and closing sales to meet or exceed monthly goals. Deliver excellent customer service by greeting members, responding to inquiries, and ensuring a positive experience for all club visitors. Learn and support all aspects of daily club operations, including staff scheduling, facility cleanliness, and member engagement. Assist in developing and coaching front-line staff to ensure team performance and adherence to Crunch standards. Contribute to club success by supporting marketing initiatives and participating in community outreach to grow brand awareness. Maintain professionalism, integrity, and high energy while being accountable for individual and team results. Be responsible for Sunday production and ensure club operations run smoothly. What We Look for In Our Managers in Training Desire for personal and career growth Team-oriented and coachable mindset Friendly and outgoing personality Effective organizational and time-management skills Customer-service driven Sales experience preferred Strong professionalism, honesty, and work ethic Willingness to go above and beyond Goal-oriented with a competitive drive to win Excellent communication skills Bilingual (English/Spanish) strongly referred The Ways You Can Benefit Competitive pay with monthly bonus opportunity Medical, Dental, Vision Insurance 401(k) Retirement Plan Paid Time Off (PTO) Life Insurance & Short-Term Disability Free Crunch Fitness Membership Discounted Personal Training Sessions Ongoing Training & Continued Education Exciting Team Environment Clear Career Growth in a Rapidly Growing Company About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. #CRF123 Powered by JazzHR CViEjALHh7

What will your job look like? The Manager, Safety and Training is responsible for implementing safety and training programs as defined by the Leadership of Safety Administration and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies. This position is contingent on the award of contract. Location: Concord, NC What you'll do: Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance Oversee Corporate Safety Incentives and programs effectively and consistently, including assignment of Safety Points Implement and support the company and client's safety management system (SMS) safety plan and initiatives Manage and monitor the FTA's drug and alcohol DAMIS reporting requirements Monitor and support all location insurance claims activities to ensure effective communication with claimants, to help control claims costs and support claims closure Lead and support the local safety committee and SMS Ambassador group Oversees the locations worker compensation program to ensure compliance and effectively reduce/eliminate claims Deliver proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements Promote employee self-responsibility to achieve all safety goals and training requirements Ensures all new hires meet minimum qualifications for each division including, background and DMV checks Ensure all safety manuals, programs and policies and practices are current and meet the needs of the operating divisions; updating as appropriate Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts Provide functional expertise in safety regarding hiring of safety department employees Collaborate with local Leadership to deliver comprehensive safety meetings and plans Act as the location drug program manager, ensuring compliance of FTA/DOT regulations What you'll need: Experience, Education & Certifications: High School Diploma or G.E.D. Bachelor's Degree (or equivalent combination of education and experience) in a related field Minimum 5 years of transit/paratransit safety management experience Previous management experience in a union environment Thorough knowledge of all applicable safety rules, regulations - ADA, FTA and DOT to include all corporate programs Must possess a valid driver's license Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment Skills: Ability to read, write and speak English Ability to obtain future certifications as defined within the location contract Ability to communicate effectively and work with all departments Ability to work independently and objectively Strong organizational and analytical skills Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff Familiar with windows-based computer operating systems and Microsoft Office packages Ability to maintain high level of confidentiality Regular attendance is required Even better if you have... Valid CDL Class B license What's in it for you: Health and Life Insurance Plans Dental and Vision Plans 401(k) with a company match Paid Time Off and Holiday Pay Maternity/Paternity Leave Casual Dress Environment Tuition Reimbursement MTM Perks Discount Program Leadership Mentoring Opportunities Salary Min: $55,920/annually Salary Max: $98,160/annually This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process. Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture. #MTMTransit

Job DescriptionJoin Our Team at Kuester Management Group:Shaping Communities Since 1975: At Kuester Management Group, we pride ourselves on our family-founded roots and our dedication to the Carolinas' communities. Since 2001, we've been a trusted leader in association management, delivering customized solutions and unrivaled service. We partner with developers, board members, and homeowners to create thriving, well-managed communities.If you're looking for a dynamic role where you can make a tangible difference, we offer a dynamic environment that fosters growth and provides you with the tools to excel. Join us and be part of a team where your development is a priority.Position Overview:As a Community Manager in Training, you will embark on a comprehensive learning journey to master the art of community management. Working closely with Senior Community Managers, you will gain hands-on experience in the day-to-day operations of managing vibrant homeowner associations (HOAs). This role is perfect for individuals eager to advance their careers in property management by learning from industry leaders.What You'll Do: Hands-On Learning: Train alongside experienced Community Managers, participating in community board meetings, preparing meeting packets, and providing support to the management team. Portfolio Mastery: Learn to manage the daily operations of your assigned community portfolio, ensuring the continued success and growth of each community. Financial Acumen: Dive into HOA financial planning and budgeting, helping to build financially sound communities while adhering to set standards. Meeting Coordination: Assist with scheduling and preparing for meetings, keeping the community calendar up to date with events and important dates. Community Engagement: Respond to inquiries from community members, resolving concerns and ensuring a positive experience for all residents. Vendor Management: Develop skills in managing vendor relationships, ensuring that service agreements are met and communities are well-maintained. Career Development: Work towards obtaining your next CAI designation and grow within the company, with opportunities for professional certification and advancement. Your Key Skills & Requirements: Excellent Communication: Whether it's through written correspondence, phone calls, or face-to-face meetings, you'll need to communicate clearly and professionally. Adaptability & Problem-Solving: Thrive in an ever-changing environment, remaining calm under pressure, and adapt as priorities shift. Accountability & Dependability: Consistently follow through on commitments and take responsibility for your role in the success of your communities. Attention to Detail: Ensure high-quality work with minimal errors by focusing on the finer details that make a big impact. Organizational Skills: Manage multiple priorities, projects, and deadlines with ease, ensuring that no task is left behind. Team-Oriented: Collaborate effectively with others, showing empathy and understanding as you work towards common goals. Tech-Savvy: Be proficient in Microsoft Word and Excel, and eager to learn new tools and technologies to streamline community management tasks. Self-Starter: Operate independently, taking initiative and producing efficient results without needing constant oversight. Why You Should Join Us: Career Growth: With a strong focus on mentorship and professional development, Kuester offers pathways to career advancement, certifications, and ongoing education. Work-Life Balance: Enjoy a collaborative, flexible working environment that understands the importance of balance. Industry Impact: Play a crucial role in enhancing community life and the homeowner experience. Reports To:

Here we GROW again, and so can you! Isn't it time to learn how to challenge your greatest potential and stop searching for a job and begin building a career? With 30+ locations currently and a total of 100+ locations planned over the next 3 years, there is no better time or place than Crunch Fitness! We will not only challenge your potential but provide you with education, tools systems, and leadership that can help turn your fitness passion into a career! Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Responsibilities: 6-8 Locations ● Hire develop and manage performance of qualified PT, MIT, PTM and Assistant PT Managers ● Conduct weekly (or as-needed) meetings with direct reports to review performance and offer direction, motivation, and guidance toward achieving individual and company goals ● Offer career growth and advancement opportunities as warranted ● Manage all PT, MIT, PTM and Assistant PT Manager schedules including staying within assigned PT Margins ● Mediates club employee relations matters for all club fitness employees ● Discipline staff under the guidance of your direct supervisor. ● Regularly train staff on industry updates and teach Personal Trainers to be continually successful to ensure that all clients are trained professionally. ● Sales and Service are managed effectively through consistent development of training team. ● Responsible for achieving monthly, quarterly, and yearly revenue objectives set forth by the company with regards to personal training services. ● Establish goals for locations and staff. ● Train staff on sales techniques to improve conversions, create referrals, process for floor pulls, etc. ● Develop marketing programs to; promote the trainers, create energy through innovative events, post engaging video through all SM platforms. ● Support, follow up and maintain a high standard of all cleaning system protocols ● Regularly train, support, and maintain the standards of all Group Exercise classes Your supervisor may assign additional responsibilities based on the needs of the market and franchise group. Schedule: As the District PT Leader, you will be present for a minimum of a 43-hour work week, typically scheduled 9am-6pm Monday through Thursday and 9a to 4pm on Friday. Your supervisor may assign additional hours based on the needs of the District. Approval may be requested for a “admin” day when necessary and fits the needs of the District. The ways you benefit: Free Education through an industry-leading Certification Exciting team environment Growth opportunity in a rapidly growing company Free Crunch Fitness membership Medical/Dental/Optical Paid Time Off 401K If you're ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. Compensation: $80,000.00 - $130,000.00 per year Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Due to the nature of this role, it will require working onsite 5 days a week throughout the year. When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States. Job Summary A CES Training Transition Supervisor specializes in supporting new contact center agents during their onboarding to AmeriGas and through the critical transition from classroom training to live customer interactions. This role provides structured guidance, real-time coaching, and emotional support to help new agents successfully navigate their first weeks for the all customer contact channels while building confidence and competence. Key Characteristics * Communication - Ability to clearly articulate information, facilitate discussions, and adapt communication style to different audiences. * Coaching - Provide ongoing coaching and support to employees to help them apply newly acquired skills and address challenges in their roles. * Emotional intelligence - Recognizing when agents need encouragement versus technical guidance. * Technical proficiency - Expert knowledge of systems, procedures and troubleshooting techniques. * Analytical thinking - Identifying patterns in performance challenges to develop targeted coaching plans. Duties and Responsibilities * Supervises, coaches, and motivates Nesting Coaches and Call Center agents; ensures individual and team performance to training metrics, quality assurance objectives, attendance and accountability expectations. * Monitors performance evaluations and assessments to provide timely coaching to staff to improve effectiveness and productivity; conducts regular 1:1 feedback. * Works collaboratively with peers, colleagues, and leadership across the organization to effectively implement new programs, achieve strategic business plans, and improve business performance; contributes to special projects. * Assist Learning and Development Trainers/Facilitators in classroom training by monitoring and evaluating employee participation, as well as conduct role play evaluations. * Coordinate and assist the nesting shadowing program for new agents during their initial phone, chat, and email interactions, providing immediate feedback and guidance. * Create personalized development plans based on each agent's strengths and growth areas. * Assist with troubleshooting technical issues and navigating complex customer service request and systems. * Conduct daily huddles to address common challenges and celebrate early wins. * Provide side-by-side coaching during difficult customer interactions. * Serve as a bridge between formal training and contact center management. * Evaluate employee performance, works with L&D Manager and CES Leaders to determine trends and areas for continuous education. * Collaborate with Technical Writers and Instructional Designers to create and maintain end user documentation including, step by step procedures, job aids, and standard operating procedures. * Support CES Management through audits and coaching to ensure individual and team performance to goals, service level agreements and quality metrics, in compliance with client expectations; uses performance management process when necessary. * Proactively engages employees to build positive morale; fosters a fun and productive environment. Knowledge, Skills, and Abilities * Strong knowledge of contact center metrics and quality standards. * Excellent communication skills with ability to provide constructive feedback. * Patience and empathy for the challenges faced by new agents. * Familiarity with contact center technologies and troubleshooting processes. * Understanding of how adults learn best, including the importance of relevance, active participation, and practical application. * Proficient in Microsoft Office products- Word, Excel, Outlook, and PowerPoint. * Excellent listening skills. * Strong desire and aptitude for employee training and development. Education and Experience * BS/BA in Business, Learning & Development or a related field or equivalent work experience. * 2+ years' experience in contact center operations or customer service roles. * Demonstrated expertise in call handling techniques and customer service best practices. * Demonstrated experience is employee coaching and development. * Demonstrated knowledge of adult learning theory and instructional design. * Excellent facilitation and presentation skills in virtual and face to face classroom delivery. AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: our people. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions. Job Description Are you looking for your next opportunity? Sompo has a unique opportunity for a Manager, Appian & RPA Development in our Information Technology team. This role will be responsible for overseeing a team of developers working on both new projects and enhancements/support of solutions built on the Appian and UI Path platforms. The Manager, Appian and RPA Development oversees the development and implementation of new solutions and enhancements to existing solutions on the Appian and UI Path Platform and serves as technical lead for all related projects and maintenance. Location: This position will be based out of our Morristown, NJ, Mount Juliet, TN, Conshohocken, PA, or Charlotte, NC office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers. Our business, your impact, our opportunity: What you'll be doing: * Set comprehensive technology direction and roadmaps for our Appian and UI Path Platforms that enable stakeholder needs, with alignment to Sompo technology guidelines and to forward-looking marketplace direction. * Lead the team working on the Appian platform and automating processes using UI-Path. Ensure that the solutions delivered by the team are of high quality, adhere to best practices, and meet stakeholder requirements. Mentor and coach team members, provide feedback and performance reviews. Foster a collaborative and agile work environment. * Manage development activities for the full project lifecycle. Partner with other IT leaders for testing, requirements and integration needs. * Plan, control and oversee staffing of technical employees and consultants, ensuring the proper mix and cost of internal and supplemental staff to meet SLAs and budget requirements. * Define and implement metrics and provide management reports for the teams' deliverables. Manage and maintain capacity profiles to ensure proactive management of demand and on-time delivery. * Evolve the existing Appian and UI Path platforms, any needed infrastructure, and architecture as needed to support growth, SLAs, and continued operations. * Perform hands on design, development and support activities with focus on feature-rich design, usability and site performance. * Understand and apply industry practices, architectural standards and department policies and procedures relating to individual and teamwork assignments. * Serve as a trusted advisor to business stakeholders using technology to improve business efficiency, access to information and toolsets in a cost-conscious way. Advocate for IT with stakeholders and other IT disciplines when needed, resolve issues and ensure stakeholder engagement and alignment. * Establish strong business relationships with key internal customers, other IT units and external vendors. * Collaborate with the Quality Assurance group in the testing of all software developed to maintain business defined quality for all products and services. What you'll bring: * 5+ years in an Application Development Manager / Lead role with demonstrated experience leading, motivating and managing technology teams. Experience managing geographically distributed application development teams of 7+ employees and contractors. Experience in establishing development standards and performance metrics and driving teams to adhere to standards and SLAs. * 5+ years of experience developing and implementing solutions on Appian * 5+ years of application design and development experience * Experience with SSO technologies * Experience with Integrating Appian solutions to other systems * Experience delivering automation solutions with UI Path or a similar RPA platform. * Proficient in using Appian and UI-Path tools, such as Appian Designer, Appian Sites, Appian Tempo, Appian Administration Console, UI-Path Studio, UI-Path Orchestrator, UI-Path Robot, Appian Application Packaging, Appian Application Migration, UI-Path Packages, UI-Path Processes, UI-Path Assets, etc. * Ability to translate business requirements into technical requirements. * Experience delivering technical design & architecture documentation. * Experience with DevOps practices, code management tools, automated build setup, and deployment procedures. * Must have strong analytical and problem-solving skills. * Personal time management skills and ability to meet individual and team deadlines. * Excellent communication, presentation, and organization skills with ability to communicate effectively across multiple IT team disciplines and with business users. * Insurance industry experience with Guidewire or integrating to Guidewire is a plus * Bachelor's degree in computer science, management information systems, mathematics or related field is strongly preferred. Salary Range: $140,000 - $165,000 Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills, competencies, and relevant experience. At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees. Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms. The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance. We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. Below is a summary of our current comprehensive U.S. benefit programs: * Two medical plans to choose from, including a Traditional PPO & a Consumer Driven Health Plan with a Health Savings account providing a competitive employer contribution * Pharmacy benefits with mail order options * Dental benefits including orthodontia benefits for adults and children * Vision benefits * Health Care & Dependent Care Flexible Spending Accounts * Company-paid Life & AD&D benefits, including the option to purchase Supplemental life coverage for employee, spouse & children * Company-paid Disability benefits with very competitive salary continuation payments * 401(k) Retirement Savings Plan with competitive employer contributions * Competitive paid-time-off programs, including company-paid holidays * Competitive Parental Leave Benefits & Adoption Assistance program * Employee Assistance Program * Tax-Free Commuter Benefit * Tuition Reimbursement & Professional Qualification benefits In today's world, what do we stand for? Ethics and integrity are the foundation of delivering on our commitment to you. We believe that core values drive success, and that when relationships are held in the highest regard, there is nothing that cannot be accomplished. At Sompo, our ring is more than a logo, it is a symbol of our promise. Click here to learn more about life at Sompo. Sompo is an equal opportunity employer and we intentionally value inclusion and diversity. Above all, we want you to work in an environment that respects everyone's unique contributions - we are passionately committed to equal opportunities. We do not discriminate based on race, color, religion, sex orientation, national origin, or age.

Do you love marveling at nature's beauty? Are you looking to experience all that the landscape industry has to offer and start your career? If you answered yes, then Yellowstone Landscape may be the place for you! Our Manager in Development Program provides aspiring leaders with an array of experiences in the landscape industry including maintenance, construction, design, irrigation, fertilization, pest control, plant identification and crew management. You will learn while working in the field and by attending formal trainings. This position puts you on the path for a management role. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the United States. To learn more, please visit our website: **************************** . What You'll Do: Work with a mentor to help you develop your own management style Excel beyond what is taught in textbooks Work hands-on in the field with our crews Participate in monthly Branch Management meetings and review company financials Professional development opportunities-build your skills and confidence What You'll Learn: How to interact and communicate effectively with clients Job setup, client setup, and crew assignments How to create proposals and assist with sales How we at Yellowstone operate in a safe manner Aspire and key company software What We're Looking For: Certificates, Associate's or Bachelor's in Plant Science, Horticultural Sciences, Business, or related Interest in learning all aspects of the landscape management industry Can-do attitude and strong work ethic Clean driving record Strong communication skills Why Join Yellowstone? Competitive pay; paid weekly Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay Industry leading safety programs Company provided work shirts and safety gear Equipped with optimal and most professional equipment High profile customers, worksites and landscape results Opportunity to advance within one of the industry's fastest growing companies A company that values and appreciates YOU Become part of the team dedicated to Excellence in Commercial Landscaping

Whitewater is seeking a highly analytical and results-driven Strategic & Development Manager to lead strategic initiatives that improve efficiency, scalability, product offerings and the performance of our business operations. In this role, you will work cross-functionally with departments such as Facilities, Outdoor Activities, Finance, Events, Group Sales, Guest Experience and Food and Beverage to design and implement high-impact operational strategies. The Strategy & Development Manager is a salaried, on-site, benefits eligible position that reports directly to the Director of Operations. Key Responsibilities: Develop and execute operational strategies to drive efficiency, cost reduction, and growth. Identify opportunities for growth in programming and activity offerings Identify gaps in operational performance and propose solutions using data-driven insights. Lead cross-functional projects to optimize business processes, organizational structures, and technology usage. Analyze KPIs, workflow metrics, and operational data to inform decision-making and long-term planning. Partner with senior leadership to define and prioritize strategic initiatives across departments. Support budgeting and forecasting processes by providing operational input and scenario modeling. Stay up to date on industry trends, best practices, and competitive benchmarks to inform strategy. Requirements: Bachelor's degree in Business, Operations, Industrial Engineering, or a related field 5+ years of experience in strategy, corporate strategy, operations, or business analysis. Strong problem-solving and analytical skills; proficiency in Excel, PowerPoint, and data visualization tools (e.g., Power BI). Excellent communication and stakeholder management skills. Strategic thinker with a strong operational mindset. Highly organized and detail-oriented. Self-starter with the ability to work in a fast-paced, ambiguous environment. Passion for continuous improvement and innovation. Physical Demands Must be able to work outdoors for sustained periods of time in all weather and environmental conditions. Must be able to lift and carry at least 50 pounds. Must be able to bend, stand, lean, and kneel on a regular basis and for sustained periods of time. Must be able to safely self-transport over uneven terrain or in a confined space. Must be able to work in shared spaces with other employees and customers. All positions at Whitewater require employees to report and work onsite at Whitewater locations. Benefits Access to Whitewater Center's pass activities Staff discount program and pro deals Health, Dental, Vision, FSA 401K Overview of Department Marketing, Finance, and Human Resources professionals work to advance Whitewater's mission, cultural goals, and brand communication. These positions support all employees and facilitate guest touchpoints both on-site and externally. Working at Whitewater Whitewater's mission is rooted in the belief that we all share a genetic code that compels us to play outside and share these experiences with others. This mission is accomplished through promoting access and opportunities to play outside and bring people together. Our approach is simple: Make it compelling and easy to engage with nature and invite others to join. Legal Disclosures The Whitewater Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Whitewater Center complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. The Whitewater Center is an employer that participates in the E-Verify program.

We are seeking a hardworking and intellectually curious Senior Java Engineer to join the development of new Index platform for FTSE-Russell Index Business of London Stock Exchange Group (LSEG) in our Fort Mill office. Index team is responsible for calculations and distribution of Indexes to end clients. The individual will be working on innovative technologies with a team of developers to implement solutions which support the strategic growth of the Index business, it requires requirement gathering from Index Research, implementation of some sophisticated algorithms with high precision for computation of financial data points. If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career. Key Responsibilities Software Design & Maintenance: Design, develop, and maintain Complex Java and Python based applications and services using industry-standard methodologies and tools. Architect new systems or reuse existing systems that drive complex applications. Strategic Teamwork: Collaborate with Product Managers, UX team, and Software Engineers around the globe to deliver outstanding products. Software Development Lifecycle: Engage actively from requirements gathering and design to the final stages of testing and deployment, ensuring products meet the highest standards. Testing & Security: Establish and maintain automated tests, guaranteeing applications are robust, scalable, and secure. Proactively solve production issues, deduce root causes, and implement timely fixes or workarounds. Product Delivery: Lead individual project priorities and target commitments. Quality Assurance: Perform code reviews to ensure application meets or exceeds specified standards and objectives to achieve desired level of quality. Tech Expertise: Demonstrates depth of knowledge and expertise in software design and development to act as the SME in working domain, mentor junior developers on a day-to-day basis. L3 Production Support: As a developer, you will be responsible for delivering Level 3 production support by efficiently diagnosing and resolving issues to minimize disruption to business operations. This includes analysing incidents, identifying root causes, implementing preventive measures, and delivering timely fixes. Qualifications Degree or equivalent experience in Computer Science or Electronics / Electrical Engineering 10+ years of shown experience in Core Backend Software Development. Required Skills Excellent Algorithm and Problem-Solving skills. Ability to convert business use cases and problems into technical solutions. Ability to learn quickly, creative, results driven, self-motivated, and solutions oriented. Ability to work against tight objectives. Demonstrates a can-do demeanour, leads change, thinks strategically. Experience in CI/CD tools & automation e.g., Jenkins/GitLab/similar Devops tooling. Experience working on Performance Optimizations, JVM Profiling. Mentor team of junior developers Extensive hands-on experience in: Core Java, good understanding of Data Structures and Algorithms Python core concepts and proficiency with its libraries and framework Relational DB for e.g. (Oracle /SQL server /Postgres SQL) DevOps (CI/CD) Docker, Kubernetes Microservices and REST APIs Good Understanding of Multi-threading & Concurrency Advantageous Skills Experience in financial services with an understanding of financial market data would be helpful Experience working with Highly Distributed & Data Intensive system Experience working as Scrum Master for the team Experience in Level 3 production support. Familiarity with technologies such as: In-Memory caching Spring Boot Redis Apache Kafka BDD Testing framework such as Cucumber/Jbehave/Karate LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.