Unit Secretary - Behavioral Health
Unit secretary job in Chicago, IL
To perform a variety of clerical, communications and coordinating functions which ensure and support smooth patient care processes and unit operations. Provides administrative support on the patient-centered nursing unit. Assists with the admission process, verifying selected demographic information. Acts as a receptionist for visitors and serves as a central contact for telephone calls and distribution point for paperwork, laboratory and test results.
Essential Duties and Responsibilities:
Contributes to ensuring effective and efficient communication with visitors, callers, physicians, staff from other departments and others as appropriate
Supports effective and efficient patient care processes through timely, accurate transcription and entry of medical records/data.
Answers and screens incoming phone calls to the department; responds to inquiries or refers to appropriate staff member
Handles delivery of mail daily to and from the department.
Assists with overall unit staffing needs along with coordination of billing. .
Schedules clinical care as called into department by physicians or physicians' offices, per policy and procedure.
Organizes and prepares the unit schedules for the following day and delivers to all appropriate departments daily.
Orders supplies from materials management
The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.
ER Unit Clerk
Unit secretary job in Chicago, IL
WE ARE INSIGHT: At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!
General Summary:
The ER Unit Clerk works as a team member with other ancillary personnel under the direction of the registered professional nurse to meet clerical needs for a specified population of patients.
These duties are to be performed in a highly confidential manner, following the mission, values, and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers, and guests.
Duties and Responsibilities:
* Maintains the medical records of patients receiving care in the ER unit.
* Processes all orders in a timely fashion using the appropriate systems and forms for the completion of this task.
* Enters consultation requests in a timely and accurate manner.
* Checks medical records every three hours to ensure that all orders have been noted and processed.
* Ensures that medical records contain adequate supplies of forms for use by members of the healthcare team.
* Files laboratory results, radiology reports, operative reports, and other documents related to patient care in the medical record promptly.
* Thins the medical record as needed according to policy, maintaining the confidentiality and integrity of the thinned portions of the medical record.
* Ensures that the medical record is maintained in good order during the hospital stay and that all forms are placed in the correct sections of the record.
* Ensures that all forms and multiple copies of forms contain the correct patient identification label.
* Maintains a supply of medical record packets so those charts for new patients may be prepared within ten (10) minutes of patient arrival on the unit.
* Dismantles medical record and puts it into required order for sending to Health Information Management Department after patient discharge or expiration.
* Serves as the hub of unit communication for the healthcare team.
* Pages physicians and forwards responding calls as directed by the members of the healthcare team.
* Answers the telephone promptly using appropriate telephone etiquette to project a professional caring attitude.
* Answers patient call system promptly and conveys patient needs to the appropriate healthcare team member.
* Notifies the appropriate registered nurse when physicians arrive on the unit so that the nurse may join the physician for patient rounds.
* Notifies the resident and the registered nurse when newly admitted/transferred patients arrive on the unit.
* Assists the certified nursing assistant and environmental services in coordinating communication regarding discharges/transfers and cleaning of rooms in preparation for new admissions.
* Collects pagers/cell phones at the end of the shift and distributes them to oncoming staff members, recording which staff member has which pager/cell phone.
* Updates and maintains the unit whiteboard with needed information while maintaining patient privacy and confidentiality.
* Communicates with the oncoming clerical partner to keep them apprised of outstanding clerical issues. Updates required tracking logs and activity sheets for the nursing unit.
* Under the direction of the registered professional nurse and other healthcare team members, performs all of the following activities as directed, based on the needs of the patient population and the ER unit.
* Serves as the ER unit receptionist by greeting and directing individuals arriving in the patient care unit as needed.
* Maintains the fiscal integrity of the ER unit and hospital by ordering and using supplies appropriately.
* Checks current stock regularly to ensure supplies are available to meet unit needs.
* Maintains stock in an orderly manner to avoid damage to supplies before use.
* Notifies the clinical director of problems with obtaining supplies so that solutions may be put into effect promptly.
* Additional Duties and Responsibilities
* Ensures that care is provided for all patients incorporating the attributes of Careful Nursing.
* Trustworthy collaboration
* Health education
* Perfect skill in fostering safety and comfort
* Participatory - authoritative management
* Carries out other duties related to patient care and unit operations as assigned.
Required Knowledge, Skills, and Abilities:
* A High-School diploma is required.
* Previous ER unit secretary experience preferred.
* Computer experience preferred.
* Familiarity with medical terminology is preferred.
* Ability to concentrate on job duties amid many distractions required.
* Ability to maintain a high degree of accuracy in all work duties as required.
Benefits:
* Paid Sick Time - effective 90 days after employment
* Paid Vacation Time - effective 90 days after employment
* Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
* Short and long-term disability and basic life insurance - after 30 days of employment
Insight is an equal opportunity employer and values workplace diversity!
Health Care Plus BILINGUAL Receptionist- Field support- Compliance at Joliet
Unit secretary job in Joliet, IL
We are seeking motivated and professional individuals to join our team as Field Support- Receptionists- Compliance. If you are a proactive problem-solver with excellent interpersonal skills, we'd love to hear from you!
Responsibilities:
Provide on-site support to workers and resolve technical issues.
Ensure timely completion of service tasks and follow-up with workers as needed.
Greet and assist visitors and clients with professionalism and courtesy.
Answer and direct phone calls, emails, and other inquiries.
Manage scheduling, appointments, and meeting arrangements.
Perform general administrative tasks, including data entry and filing.
Qualifications:
Previous experience in a technical support or administrative role.
Strong problem-solving skills and technical aptitude.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.
Valid driver's license and reliable transportation required.
Strong organizational abilities and attention to detail.
Proficiency in office software (e.g., Microsoft Office Suite).
Spanish Speaker
Health Care plus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Front Desk Coordinator - Glen Ellyn, IL
Unit secretary job in Glen Ellyn, IL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Medical, Dental, PTO offered
Wednesday-Sunday scheduled
$16-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
Auto-ApplyHealth Unit Coordinator
Unit secretary job in Michigan City, IN
Franciscan Health Michigan City Campus 3500 Franciscan Way Michigan City, Indiana 46360 The Health Unit Coordinator II plans, coordinates and executes a daily routine for the performance of clinical and non-clinical tasks for the nursing unit to ensure a safe and clean environment and quality patient care. This position also acts as a customer service champion to promote excellence in the customer experience and as a preceptor and mentor for new health unit coordinators.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Responds to call lights and directs the inquiry to the appropriate party; activates alerts; monitors tube system where applicable and utilizes proper response etiquette.
* Greets and assists patients, visitors, physicians, students, and staff; answers their questions utilizing appropriate response standards and coordinates the activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line advocate.
* Facilitates communication of patient information, working within the unit as well as with other units and departments; reports pertinent information in a timely and accurate manner to ensure appropriate parties have all needed. Maintains information, on-call schedules for services and communication tools, and utilizes AIDET and other service standards to provide accurate communication of information.
* Answers multi-line telephones answering the callers questions or directing the caller to the appropriate party; utilizes proper telephone etiquette and responds within the defined service standards.
* Provides unit support by assisting with bed assignments and maintaining accurate patient locations in Epic. Maintains supplies and office equipment, including downtime devices for Epic as well as logs maintenance repairs and maintenance of unit statistics. Maintains staff assignments and phone lists to ensure efficient operation of the unit.
* Assists in the onboarding and training of new coworkers to ensure all coworkers receive consistent and accurate information.
* Assists physicians and other Healthcare providers to access electronic systems and paper Healthcare data.
* Maintains a safe and clean environment.
* Inventories supplies and places orders to ensure adequate materials are available.
* Schedule: 7:00 AM-7 PM weekdays/weekends/holidays.
QUALIFICATIONS
* High School Diploma/GED Required
* 1 year Related Healthcare Experience Preferred
* Basic Life Support Program (BLS) - American Heart Association Required within 90 Days and
* Certified Nursing Assistant (CNA) State Licensing Board [Required for Illinois] and
* Health Unit Clerk (HUC) Preferred and
* EKG Monitoring Certification - National Health Career Association within 90 Days
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Front Desk Dental Receptionist
Unit secretary job in Chicago, IL
Front Desk Receptionist - Full-Time | No Experience Needed - We Train You!
American Dental | Chicago, IL
Ready to start a career in a professional, welcoming environment? American Dental is hiring a full-time Front Desk Receptionist at our Chicago office! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and support you need to succeed.
This is a great opportunity for someone who's organized, friendly, and excited to join a team that values growth, teamwork, and exceptional service.
Why Join American Dental:
Full-time position with consistent hours and a friendly team culture
No experience required - we help train you!
Opportunities to grow and build a long-term career in healthcare
Easy commute with 8 locations across Chicagoland
A supportive, inclusive workplace where your success matters
Bonus opportunities based on your performance and contributions
What You'll Do:
Greet and check in patients with a warm, professional attitude
Answer phones, schedule appointments, and assist with patient questions
Help present treatment plans and explain financial options (with support)
Keep records organized and help maintain smooth front office operations
What We're Looking For:
Friendly, dependable, and ready to learn
Strong communication and customer service skills
Comfortable with technology (we'll train you on our systems)
Detail-oriented and a great team player
Bilingual skills are a plus, but not required
Benefits Include:
Paid Time Off and Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
On-the-job training and development
Bonus incentives
If you're ready to take the first step into a rewarding career, we're ready to help you get there.
Apply today or learn more at atooth.com
Auto-ApplyFront Desk Receptionist
Unit secretary job in Chicago, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
EDUCATION AND EXPERIENCE CRITERIA:
* High school diploma or equivalent education required
* Graduation from a nationally accredited Medical Assistant program preferred
* A minimum of 1 year of work experience in a medical clinic or similar environment required
* BLS for Healthcare Providers preferred
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Bilingual Front Desk Receptionist (Joliet)
Unit secretary job in Joliet, IL
The Role: Dental Dreams LLC in Joliet, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be Bilingual - Spanish, with great customer service skills and a passion for helping others.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront Bar Receptionist
Unit secretary job in Naperville, IL
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Receptionist
Unit secretary job in Woodridge, IL
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
Front Desk Receptionist
Unit secretary job in Chicago, IL
Our Front Desk team has an exciting opportunity for you to become an integral part of a fast-paced, growing company. If you are outgoing, responsible, and passionate about working with people then we have a job for you. This is a part-time position mainly with weekend hours.
As a Front Desk Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities:
Greet and service members in a friendly and professional manner
Attentively and promptly respond to member needs
Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
Enter sales transactions for members, including program, service and product payments
Process member paperwork, including address changes, electronic funds transfers, and payments, etc.
Qualifications:
Minimum of six months customer service experience
Minimum of six months reception experience preferred
Auto-ApplyMedical Office Specialist (Transplant Financial Coordinator) - UI Health, Transplant
Unit secretary job in Chicago, IL
Hiring Department: Transplant FTE: 1 Work Schedule: 9:00AM - 5:00PM Shift: Days # of Positions: 1 Workplace Type: Hybrid Salary Range (commensurate with experience): $30.07 - 46.52 / Hourly Wage
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois Chicago (UIC), UI Health comprises a clinical enterprise that includes a Joint Commission-accredited tertiary care hospital and outpatient clinics, and the Mile Square Health Center network of federally qualified health centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity. Learn more: **********************************************
This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.
Reporting to the Director of Transplant Finance & Administration, the Transplant Financial Coordinator is responsible for reviewing all inpatient and outpatient clinical activities within the EPIC system. Inclusive of their review is confirmation that activities are to be billed to the appropriate payer.
Duties & Responsibilities:
* Registers and enters patient registration into the computerized patient care system in accordance with established policies and procedures.
* Coordinates patients' appointment schedules (e.g., contacts patients to confirm appointments, set up return appointments); mails new information to new patients containing directions, appointment confirmations, and required releases.
* Initiates, retrieves and reviews medical records and other source documents either manually or with a computer for transplant related clinical activities.
* Initiates, reviews, and monitors service billing to ensure accuracy, completeness, and timeliness.
* Assists in the supervision of student workers, other clerical staff in the clinical unit, and those at the lower level of this series; assigns work priorities according to established schedule or adjusting them as needed.
* Establishes and maintains effective procedures for obtaining and maintaining patient unit supplies and equipment; maintains inventory of equipment and/or supplies; prepares reports as requested by superiors.
* Assists in possible changes in current operating procedures or suggests the development of new ones; keeps staff informed of any additions/deletions/changes in operating procedure/policies in the clinic.
* Serves as a liaison between clinical team and other administrative staff,
* Responsible for maintaining a satisfactory physical environment in the patient unit such as ensuring that equipment is properly placed.
* Monitors work flow; trains new staff; is responsible for training permanent, temporary, and backup coverage in all phases of reception work.
* Verifies external referrals to the health care facility.
* Attends informational meetings/seminars for further education on behalf of the unit.
* Performs duties at the lower level of this series.
* Perform other related duties and participate in special projects as assigned.
Minimum Qualifications Required:
1. Any one or any combination totaling two (2) years (24 months), from the categories below:
A. College education with coursework in a medical or para-medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, computer science, public administration, or social science, as measured by the following conversion table or its proportional equivalent:
* 30 semester hours equals one (1) year (12 months)
* Associate's Degree (60 semester hours) equals eighteen months (18 months)
* 90 semester hours equals two (2) years (24 months)
B. Work experience comparable to that performed at the Medical Office Associate level or in other positions of comparable responsibility.
Preferred Qualifications:
* Bi-lingual
To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.
Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.
The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.
The university provides accommodations to applicants and employees. Request an Accommodation
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Patient Care & Front Desk Receptionist - Dental Office
Unit secretary job in Chicago, IL
Patient Care & Front Office Coordinator
Full-Time | Lincoln Square | Brand-New, Modern Dental Office
We're opening a newly constructed, modern dental office in Lincoln Square and are looking for a Patient Care & Front Office Coordinator to grow with us from the start.
This is an exciting opportunity to join a beautiful, thoughtfully designed practice where systems are organized, technology is current, and the patient experience truly matters. We're looking for someone polished, confident, and organized-someone who enjoys being the hub of communication and keeping the day running smoothly.
Dental experience is not required. We provide training. A professional mindset, strong communication skills, and comfort working on a computer are key.
What You'll Be Doing
Welcoming patients into a brand-new, modern office environment
Managing calls and scheduling with confidence and efficiency
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments clearly and professionally
Maintaining accurate patient information and documentation
Supporting the clinical team to ensure a smooth, well-paced day
This Role Is a Great Fit If You:
Enjoy organized, computer-based work
Communicate clearly and professionally with a wide range of people
Are confident discussing finances and next steps with patients
Stay calm, focused, and solutions-oriented in a busy setting
Want to be part of a growing, well-run healthcare office
Why You'll Love This Office
New construction with modern design and technology
Clean systems, structured workflows, and supportive leadership
Positive, team-oriented environment
Opportunity to grow as the practice grows
Benefits Include
(waiting period applies)
Paid Time Off + Paid Holidays
Paid Lunch Break
Flexible Schedule
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you're looking for a fresh start in a beautiful new office where professionalism, organization, and patient care come together-we'd love to meet you.
Auto-ApplyFront Desk Receptionist (Blue Island)
Unit secretary job in Blue Island, IL
Job Description
The Role: Dental Dreams LLC in Blue Island, IL is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
Free dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix, and/or Eaglesoft
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Receptionist
Unit secretary job in Chicago, IL
Job DescriptionJoin our team if you love creating memorable experiences and being part of a vibrant community! At Lakeshore Sport & Fitness, we bring people together through sport, fitness, and fun across our two Chicago clubs - Lincoln Park and our Illinois Center location in the downtown Loop. Our clubs thrive on community and connection, offering a place where members of all ages can belong, grow, and feel their best. We offer competitive pay, 401(k), PTO, childcare benefits, free club membership, discounts on programs and services, and more.
As a Front Desk Receptionist, you'll welcome members, answer questions, and handle check-ins and reservations. You'll ensure accurate information and a friendly, efficient member experience at all times.
Key skills: customer service, communication, POS systems, organization, problem solving, hospitality, multitasking.
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Front Desk Receptionist
Unit secretary job in Niles, IL
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $16/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $16+
Front Desk Receptionist
Unit secretary job in Dolton, IL
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients. Conducts lobby checks to ensure organization and cleanliness.
* Serves as the gatekeeper for PCP and Specialists schedules including, but not limited to ensuring Top 40 patients are scheduled every 13 days.
* Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Ensures patient contact and emergency contact information is accurately documented in the system.
* Conducts "love" calls, mails birthday and greeting cards to patients commemorating special events.
* Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
* Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
* Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
* Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
* Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients. Reports on hospitalizations including HITS census, ENS Ping, etc.
* Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
* Participates in daily and weekly huddles to provide details on patients.
* Regulates and monitors aspects of transportation, including: Driver's lists/patients, medication deliveries, grocery deliveries, driver's behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Other responsibilities may include:
* Maintains the confidentiality of patients' personal information and medical records.
* Reviews patients' personal and appointment information for completeness and accuracy.
* Transmits correspondence by mail, email or fax.
* Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
* Exceptional customer service skills and passion for serving others
* Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Skilled in operating phones, personal computers, software and other basic IT systems
* Ability to communicate with employees, patients and other individuals in a professional and courteous manner
* Detail-oriented to ensure accuracy of reports and data
* Outstanding verbal and written communication skills
* Demonstrated strong listening skills
* Positive and professional attitude
* Knowledge of ChenMed Medical products, services, standards, policies and procedures
* Proficient in Microsoft Office Suite products including Excel, Word and Outlook
* Ability and willingness to travel locally and regionally up to 10% of the time
* Spoken and written fluency in English
PAY RANGE:
$14.3 - $20.42 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Front Desk Dental Receptionist ** We Help Train New Staff**
Unit secretary job in Chicago, IL
Are you ready to kick start a career in a professional, welcoming environment? We're hiring a Front Desk Dental Receptionist at our office and no experience is required! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and tools you need to succeed.
This is a perfect opportunity for someone who's organized, friendly, and excited to be part of a team that values growth, teamwork, and exceptional care.
Why Join Us:
Full-time position with consistent hours and supportive team culture
No experience needed - we provide complete training!
Clear growth opportunities in a respected healthcare organization
Bonus opportunities based on your performance and contributions
Benefits:
Paid Time Off
Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
On-the-job training and development
Bonus incentives
What You'll Do:
Greet and check in patients with professionalism and warmth.
Manage phone calls, appointment scheduling, and daily front desk flow.
Assist in presenting treatment plans and financial options.
Help organize records and support smooth office operations.
What We're Looking For:
Friendly, dependable, and eager to learn
Strong communication and customer service skills
Comfortable with technology (we train on all systems)
Detail-oriented and team-driven
Bilingual skills are a plus, but not required
Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website! **************
Auto-ApplyFront Desk Receptionist (Pulaski/W 43rd)
Unit secretary job in Chicago, IL
Job Description
The Role: Studio Dental, located in Chicago's Archer Heights neighborhood, is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. It is preferred that candidates are Bilingual - Spanish.
Who Are We: Dental Dreams is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance, and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft experience
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Studio Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Front Desk Receptionist
Unit secretary job in Orland Park, IL
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+