Unit secretary jobs in Springfield, MA - 624 jobs

Administrative Assistant/Business Unit Coordinator - Marketing & Communications About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success. Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for: Research: Catalysts for new ideas, industry benchmarking, and strategic planning. Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders. Networking: Connections with industry leaders and peers through study groups, committees, and conferences. The Opportunity: We are looking for an experienced Administrative Assistant/Business Unit Coordinator who is a self-starter, has strong organizational skills, and will provide overall administrative support for the Marketing & Communications team. The focus is on coordination for the leadership team and project coordination support. We offer a Work for Your Day flexible hybrid schedule and a full benefits package that begins on day one! Location: Windsor, CT What You'll Do: Manage the day-to-day administrative affairs for Chief Marketing Officer (CMO) including calendar management Reviews, proofreads, and formats all correspondence prepared to ensure accuracy and completeness, etc. Organize and coordinate in-person and virtual meetings; provide on-site support in the Windsor, CT office for in-person meetings Makes and reviews all travel arrangements; prepares the itinerary, confirms lodging and transportation, and processes travel reconciliation Manages responsibilities for the CMO Committee related to following guidelines of member collaboration groups Support Marketing & Communications with assigned project-based work which may include project coordination, follow-up and tracking Drafts and modifies a variety of documents including monthly and quarterly leadership presentations and Board presentations Gather information related to key performance indicators (KPIs) to assist with tracking operational performance and identify areas for optimization Responds promptly to customers / members, using knowledge and division resources as needed to answer questions / requests promptly Responds to and handles confidential and sensitive information with poise, tact, and diplomacy Supports staff by assisting with various project-related ad hoc support tasks Provides training on company systems to staff as needed What You'll Bring Experience supporting leaders, preferably in a Marketing or Communications setting Experience coordinating and planning meetings (virtual and in-person) Experience making travel arrangements and processing expense reports What Do You Need to Succeed? Demonstrated interpersonal and team building skills among all organizational levels Demonstrated fluency on Microsoft Word, Outlook, Excel and PowerPoint Demonstrated communication and writing skills Demonstrated ability to work in an organized manner and manage time efficiently and effectively in a fast-paced environment Demonstrated ability to maintain confidentiality Demonstrated experience providing administrative support and coordination for departmental projects using strong organizational and follow-through skills Ability to maintain high level of accuracy and attention to details Ability to multi-task and adapt to changing priorities and duties Ability to exercise initiative and knowledge to reply to division inquires/requests Experience with Concur, UKG human, SalesForce and SharePoint a plus Inclusion-Focused, Values-Driven LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA. LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.74 - $30.80 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Holidays - Every Other Holiday, Weekends (Saturday and Sunday), Weekends - Every Other Weekend Scheduled Hours: 7a-3p Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 24 Cost Center: 10020 - 2340 Emergency Room Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties. I. Major Responsibilities: 1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others. 2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport. 3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated. 4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records. 5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed. 6. Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation. 7. Maintains censuses with admissions, transfers and discharges. 8. Arranges admission, transfer, discharge for patients. 9. Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion. 10. Maintains unit log as necessary. May be required to provide supply and dispatch services. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Equivalent to high school plus additional specialized training. 2. Knowledge of a variety of office procedures, operation of office equipment such as computer. Experience/Skills: Required: 1. Ability to handle multiple priorities and effective communication. 2. 3 to 12 months experience. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). * Receive and direct Medical Staff, personnel, patients and visitors. * Notify patient's nurse of scheduled appointments. * Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. * Notify Case Management of the need for consultation at the request of physician or nurse. * Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. * Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. * Contact receiving unit when patient is being transferred to assure patient unit is ready. * Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. * Communicate problems and information to appropriate persons. * Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. * Transcribe doctor's orders onto appropriate records accurately. * Report any STAT orders placed or written by physician to the appropriate staff immediately. * Enter any written orders into computer. * Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). * Enter diets into computer. * Communicate with pharmacy via fax or phone as appropriate. * Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. * Prepare and update patient medical record for each admission. * File forms in individual patient's medical record. * Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. * Copy medical records as ordered for patient transfer to another facility. * Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. * Retrieve old patient medical records. * Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. * Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). * Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. * Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. * Participate in cost containment by efficient utilization of resources. * Complete or maintain appropriate forms, records, requisitions, etc. * Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. * Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. * Issue correct information to patients and families. * Respect the dignity and confidentiality of the patient and family. * Participate in the orientation of new personnel. * Assist in emergency situations as directed. * Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. * Set up chart packets (regular and pre-operative). * Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). * Functions as patient observer when 1:1 observation for patient safety is required * Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) * May perform non-clinical tasks as directed by the patient's nurse. * • For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed * • Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. * May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: Per Diem, Variable Shifts, Monday-Sunday Hourly Rate: $18.50 - $24.41 per hour. Job Summary: The secretary will report to the Emergency Department manager. He/she will assist with phones, data collection, copying and faxing. Other responsibilities include supply ordering and other tasks as assigned by the department manager. Responsibilities Organizational Expectations Behavioral Attributes The following behavioral attributes are required: achievement, motivation, concern for order, flexibility, initiative, self-confidence, customer service oriented, interpersonal effectiveness, teamwork, analytical thinking and information seeking. Essential Functions Provides clerical support to clinical staff (e.g. maintains unit files, organizes patient care record, prepares admission and pre-op charts, etc). Under direction of nurse, makes all appropriate arrangements for outside services, transfers, and ambulance services in a timely manner. Appropriately prioritizes tasks adjusting to changing workload as necessary (e.g. seeks assistance as needed from appropriate resources, recognizes emergency situations, etc.). Maintains clean and safe work environment (identifies and/or removes safety hazards). Performs thorough, timely, and accurate transcription of physicians' orders (including entering into Meditech OE module where utilized). Performs support functions to manager/director such as payroll, copying, typing, etc. Participates in the learning for colleagues and self (e.g. assist with orientation of new staff in-services, educational programs, etc.). Completes demographics on the charge card so that supplies are restocked. Inventories, orders and stocks all supplies to ensure rooms are ready for patient care treatment. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Functional Demands Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or greater than a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Qualifications Job Requirements Minimum Education High school graduate or equivalent required Required Skills Computer skills preferred Minimum Work Experience Experience in Healthcare setting preferred Experience with medical terminology preferred Not ready to apply? Connect with us for general consideration.

Under the direct supervision of a the Unit Manager or designee as part of an inpatient/hospital unit, performs a variety of routine administrative and systems support activities to promote efficient management of patient care needs. Coordinates communications between multidisciplinary teams, patients/families and visitors; serves as unit receptionist and supports data management. All administrative and support activities are completed in accordance with CCMC and unit policies and procedures. Education and/or Experience Required: High school diploma or GED required; Associate degree preferred. One to two years clerical experience required; experience in a health care setting and experience transcribing medications is preferred. License and/or Certification Preferred: Successful completion of National Association of Health Unit Coordinators (NAHUC) certification examination is preferred. Knowledge, Skills and Abilities: Knowledge of: Basic medical terminology required; competency in unit-specific medical terminology must be demonstrated by end of orientation. Basic math and measurements Skills: Beginner to intermediate skills in Microsoft Windows operating system, Beginner to Intermediate word processing (Microsoft Word) and data entry skills. Experience using and Beginner to Intermediate skills in patient scheduling and/or patient records software such as SMS is preferred. Medication transcription skills preferred. Skill in use of operating basic office equipment (e.g. copier, fax, calculator, multi-function telephone) Good interpersonal and communication skills. Ability to: Effectively communicate both orally and in writing in English demonstrating a command of basic grammar and spelling is required. Understand and follow specific written and verbal instructions and procedures. Maintain confidentiality of records and information. Organize and manage tasks and activities on daily basis. Work efficiently and with accuracy within a fast-paced environment. Learn and follow established protocols in order to initiate appropriate action in emergency/crisis situations. Learn and demonstrate competency in data entry/data retrieval in electronic patient records and/or patient supply systems utilized on unit. Interact effectively with all patients/families, and members of the health care team. Focus on customer needs and follow through to meet needs. PATIENT RECORDS & ORDER TRANSCRIPTION - Creates and maintains patient charts and computerized medical record information; transcribes and processes physician orders (e.g. services, diagnostic tests, medications, therapies, etc); routes and receives back appropriate patient documentation for tests, procedures and therapies. COMMUNICATIONS - Facilitates accurate and timely communications between multidisciplinary teams, patients/families and visitors on the unit: provides reception and appropriate information to internal and external customers; responds with tact and discretion to the needs of patients/families, and reports needs to the Unit Manager or designee; schedules tests, procedures and therapies; places calls to other departments and/or pages staff; and, coordinates flow of patient information and communicates information promptly, clearly and accurately to internal and external customers. CLINICAL ENVIRONMENT - Actively contributes to the provision of a safe and caring environment to enhance patient and family satisfaction. Demonstrates knowledge and understanding of medical terminology used in the unit's clinical environment, environment of care, infection control, and all CCMC and unit policies and procedures. ADMINISTRATIVE SUPPORT - Performs a variety of administrative support activities in support of the unit operations: may assist in processing timecards; may utilize computer to type, revise and print routine correspondence, documents, reports and other materials; compiles and maintains a variety of routine lists and data records; orders clerical and patient care supplies; and runs errands or finds resources needed for the unit (e.g. equipment, supplies, etc.) PATIENT SUPPORT - Performs a variety of routine support activities as requested in support of the unit operations: assists with equipment maintenance and inventory. Assists with miscellaneous errands, and transportation of medication (including controlled substances) blood, equipment and supplies, as directed by the RN, and assists with admissions and discharges. Demonstrates knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence and applies them to practice. Demonstrates cultural sensitivity in all interactions with patients/families and co-workers. Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the CCMC STANDARDS

Coordinates, enters, and publishes student training schedules. Works with Career Counselors to locate and retrieve students in AWOL status. MAJOR DUTIES AND RESPONSIBILITIES: Prepares student class schedules and verifies schedule changes. Prepares and disseminates scheduling reports to appropriate staff on center. Assists students and staff in resolving attendance and scheduling issues. Maintains accurate records of daily attendance by the hour and submits a summary of attendance reports to Data Integrity and Career Services Director. Reviews daily class absence reports and maintains files for student daily attendance. Updates class assignments, ensures students are not enrolled in classes previously completed, prints the Class Assignment Loading list, and monitors the loading balance in classes. Types business letters, memorandums, reports, charts, etc. on a personal computer. Facilities weekly scheduling meetings with Center departments to ensure proper scheduling assignments. Maintains a high degree of discipline within testing area in order to maintain appropriate testing environment. Is accountable for cleanliness, which includes materials and equipment left in an organized manner at the completion of the test period. Participates in student performance evaluation panels, education meetings or other student-staff-oriented functions. Conducts workshops to assist instructors for classroom remediation Meets with the Academic Training Manager, and Academic Instructors to discuss new trends, techniques, and problems with the learning gains. Sets up and performs a continuous TABE Testing schedule that includes initial test on all students. Follow-up tests will be given in accordance with TABE test policies. Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. SKILLS/COMPETENCIES: Possesses strong oral and written communication skills Displays effective customer service skills Detail-oriented and demonstrated problem solving skills Meticulous documentation/recording skills and attention to detail; excellent time management skills Ability to multi-task, work independently and plan and execute projects Proficient in use of personal computer with emphasis on Microsoft Office, Outlook, etc. EDUCATION REQUIREMENTS: High school diploma or equivalent. EXPERIENCE: One year of clerical experience preferred. OTHER: Must possess valid driver's license with an acceptable driving record. ADA REQUIREMENTS: In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose an undue hardship on the company. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. PHYSICAL ACTIVITIES: Reading, writing and communicating fluently in English Hearing and speaking to express ideas and/or exchange information in person or over the telephone Seeing to read labels, posters, documents, PC screens, etc. Sitting, standing, moving about or walking for occasional or frequent periods of time Dexterity of hands and fingers to operate a computer keyboard and other office equipment Kneeling, bending at the waist, stooping and reaching overhead Retrieving and storing files and supplies; occasionally carrying and/or lifting light objects WORKING CONDITIONS: Campus and general office setting Indoor and outdoor environment Monday through Friday 7:45 AM to 4:45 PM

Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking an experienced Clerk III/Unit Secretary to perform all the duties associated with the Unit Clerk Position, the main duties being answering the phones, routing messages, maintaining Medical Records, performing administrative duties such as typing, photocopying, faxing, data entry, etc. for their unit. Perform other duties as needed. Please Note: This position is a 37.5 hours per week. The selected candidate will work Monday through Friday from 7\:00 AM to 3\:00 PM with Saturday and Sunday as days off. Duties and Responsibilities (these duties are a general summary and not all inclusive): Treats all patients with dignity and respect through interactions which affirm the individual's needs and preferences and by optimally integrating the patient's perspective into all facets of care; will advocate for patients facilitate timely resolution of patient concerns and assist patients in the exercise of their rights. Answers telephone calls and provides routine information concerning agency services according to established procedures. Files and retrieves material such as correspondence, reports, Medical Record forms, etc. in accordance to detailed procedure. Prepares standardized forms such as routing slips, tracking slips, payroll calendars, etc. according to detailed procedure. Receives and distributes incoming mail, packages, etc. to appropriate individuals with the assigned unit. Posts information to logs or records according to prescribed procedures. Operates specialized office machines and equipment requiring training\: computers, photocopiers, fax machines, etc. Reviews forms, lists, documents, correspondence and/or reports for accuracy and completeness. Performs typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc. Maintains Medical records according to established procedures in order to ensure accurate and complete information. Answers inquiries relative to laws, rules, regulations, policies and procedures governing agency services. Schedules or arranges conferences, meetings, interviews, or similar activities by reserving required facilities, checking the availability of parties involved and notifying appropriate individuals of dates, times and locations to ensure the availability of facilities and attendance by appropriate individuals. Prepares requisitions according to standard procedures in order to replenish supplies. Notifies appropriate parties, orally and in writing, of information such as meetings, conferences, court decisions, trial cancellations, patient arrivals and discharges, etc. Compiles statistical information to be included in reports of agency activities. Proofreads typed material for grammatical, punctuation and spelling errors and for proper format, accuracy and completeness. Composes correspondence for routine letters such as requests for information, confirmation of meetings, etc. Performs other duties as required. Preferred Qualifications: Knowledge of the English language including spelling, work meaning and word usage. Ability to understand, apply and explain the laws, rules, policies and procedures governing assigned unit activities. Ability to use proper grammar, punctuation and spelling. Ability to follow written and oral instructions. Ability to assemble items of information in accordance with established procedures. Ability to work accurately with names, numbers, codes and/or symbols. Knowledge of the types and applications of standard office filing systems. Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation. Ability to complete assigned duties in a reasonable timeframe. Ability to deal tactfully with others. Ability to establish and maintain harmonious working relationships with others. Ability to exercise discretion in handling confidential information. Ability to determine the proper format and procedure for assembling items of information. Ability to perform typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc. About Worcester Recovery Center and Hospital (WRCH): Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients. Learn more about WRCH: Worcester Recovery Center and Hospital (WRCH) | Mass.gov DMH Mission Statement: The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http\://********************* Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions regarding this requisition, please contact Employment & Staffing at ****************, Option 4 First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below\: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. * II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. * III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. * IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.* * Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Tell us about a friend who might be interested in this job. All privacy rights will be protected.

Worcester Recovery Center and Hospital (WRCH) operated by the Department of Mental Health (DMH) is seeking an experienced Clerk III/Unit Secretary to perform all the duties associated with the Unit Clerk Position, the main duties being answering the phones, routing messages, maintaining Medical Records, performing administrative duties such as typing, photocopying, faxing, data entry, etc. for their unit. Perform other duties as needed. Please Note: This position is a 37.5 hours per week. The selected candidate will work Monday through Friday from 7:00 AM to 3:00 PM with Saturday and Sunday as days off. Duties and Responsibilities (these duties are a general summary and not all inclusive): * Treats all patients with dignity and respect through interactions which affirm the individual's needs and preferences and by optimally integrating the patient's perspective into all facets of care; will advocate for patients facilitate timely resolution of patient concerns and assist patients in the exercise of their rights. * Answers telephone calls and provides routine information concerning agency services according to established procedures. * Files and retrieves material such as correspondence, reports, Medical Record forms, etc. in accordance to detailed procedure. * Prepares standardized forms such as routing slips, tracking slips, payroll calendars, etc. according to detailed procedure. * Receives and distributes incoming mail, packages, etc. to appropriate individuals with the assigned unit. * Posts information to logs or records according to prescribed procedures. * Operates specialized office machines and equipment requiring training: computers, photocopiers, fax machines, etc. * Reviews forms, lists, documents, correspondence and/or reports for accuracy and completeness. * Performs typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc. * Maintains Medical records according to established procedures in order to ensure accurate and complete information. * Answers inquiries relative to laws, rules, regulations, policies and procedures governing agency services. * Schedules or arranges conferences, meetings, interviews, or similar activities by reserving required facilities, checking the availability of parties involved and notifying appropriate individuals of dates, times and locations to ensure the availability of facilities and attendance by appropriate individuals. * Prepares requisitions according to standard procedures in order to replenish supplies. * Notifies appropriate parties, orally and in writing, of information such as meetings, conferences, court decisions, trial cancellations, patient arrivals and discharges, etc. * Compiles statistical information to be included in reports of agency activities. * Proofreads typed material for grammatical, punctuation and spelling errors and for proper format, accuracy and completeness. * Composes correspondence for routine letters such as requests for information, confirmation of meetings, etc. * Performs other duties as required. Preferred Qualifications: * Knowledge of the English language including spelling, work meaning and word usage. * Ability to understand, apply and explain the laws, rules, policies and procedures governing assigned unit activities. * Ability to use proper grammar, punctuation and spelling. * Ability to follow written and oral instructions. * Ability to assemble items of information in accordance with established procedures. * Ability to work accurately with names, numbers, codes and/or symbols. * Knowledge of the types and applications of standard office filing systems. * Knowledge of clerical office practices and procedures including office record keeping, office correspondence control, the types and uses of office equipment and supplies and business letter preparation. * Ability to complete assigned duties in a reasonable timeframe. * Ability to deal tactfully with others. * Ability to establish and maintain harmonious working relationships with others. * Ability to exercise discretion in handling confidential information. * Ability to determine the proper format and procedure for assembling items of information. * Ability to perform typing functions in which speed is not essential, such as typing forms, routine correspondence, envelopes, labels, index cards, etc. About Worcester Recovery Center and Hospital (WRCH): Located on over 20 acres in Worcester, Massachusetts, Worcester Recovery Center and Hospital (WRCH) is part of an integrated network of effective, efficient, and culturally competent mental health services. It provides intermediate and long-term inpatient care for individuals with serious and persistent mental illness who live in Massachusetts, as well as individuals requiring specialized court ordered evaluations. WRCH provides inpatient services to 290 adults and 30 adolescents, inclusive of a Deaf Inpatient Mental Health Service program for 10 patients. Learn more about WRCH: Worcester Recovery Center and Hospital (WRCH) | Mass.gov DMH Mission Statement: The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research. Pre-Offer Process: A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit **************************** Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form. For questions regarding this requisition, please contact Employment & Staffing at ****************, Option 4 First consideration will be given to those applicants that apply within the first 14 days. Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in office work, or (B) an equivalent combination of the required experience and the substitutions below: I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience. * II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience. * III. A diploma for completion of a one year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum or one year of the required experience. * IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for the required experience.* * Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed. Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza. An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

The Receptionist acts as an ambassador of our community by providing special assistance and information to residents, families, and guests. You will respond to resident requests to ensure that special needs are met, provide general office support with a variety of clerical activities and related tasks. You will also be responsible for answering incoming calls, directing calls to appropriate team members, mail distribution, and flow of correspondence as well as additional clerical duties. Responsibilities: Providing exceptional customer service Monitor lobby areas and ensure that all visitors, residents and guests are treated in an informed, warm and friendly manner Answer telephone, transfers call, provides information, and records messages in an accurate, professional, and efficient manner Act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements Assist with any activities or events that would be taking place in and around the lobby area (i.e. word games, knitting clubs, wine, and cheese socials, etc.) Assist residents in scheduling of services in and out of the community Assist with word processing tasks, such as preparing and maintaining current resident directories Handle emergency situations in an informed, calm, and efficient manner Perform other receptionist tasks, as needed. Requirements: Must have experience working as receptionist Experience with and/or sensitivity to the needs of elders or disabled individuals Must be at least 16 years old. Must enjoy socializing with residents, family members, guest, and the public We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description ** Serious applicants only. Please read thoroughly to make sure you can meet all requirements. We are looking for someone interested in long-term growth as a member of our team. The Spa at Litchfield Hills is seeking dynamic candidates for our busy Front Desk team. Our front desk team plays a critical role in the operational flow of our daily business. We strive to provide our guests with truly personal experiences, go above and beyond to meet their requests, all while creating and maintaining a genuinely positive environment. The Front Desk Administrator job responsibilities include, but are not limited to: -Maintaining a high volume of phone calls with proper phone etiquette -Juggle a variety of situations and adapt quickly to a fast-paced and demanding environment -Proficiently schedule a variety of appointment requests -Enjoys recommending products to best fit guests' needs -Gain a general knowledge of all services -Greet guests in a friendly, professional manner -Check-out guests accurately and encourage pre-booking future services -Support team and maintain positive guest and co-worker relationships -Ensure daily flow of the business is running smoothly, maintain the schedule -Create a spa atmosphere and experience for every guest Our ideal candidate: -Thinks critically and has the ability of solve complex problems under pressure -Personable with guests from varying demographics, know appropriate small talk -Enjoy taking initiative and following through thoroughly -Detail-oriented and able to communicate effectively and professionally -Receive constructive criticism and implement professional suggestions to behavior and skill based tasks enthusiastically -Computer proficient -Organized and result driven -Enjoy finding tasks to stay busy during downtime -Team oriented and a good fit for our company culture -Take pride in presenting themselves in a professional manner: -Well groomed and professionally dressed at all times. Able to maintain appropriate standards of decorum and manners. (Self discipline, posture and attitude). -Must be available to work some nights and one weekend day. Pay: Starting at $18.00 per hour with an opportunity for advancement. Job Types: Full-time, Part-time

Job DescriptionJoin a Leading Dental Organization & Transform Your Career! Affinity Dental Management, a premier dentist-run dental organization, provides comprehensive practice management and administrative support services to practices throughout the northeast United States. Our mission is to empower dental professionals, enhance patient care, and stay at the cutting edge of dental medicine. Our entire team is focused on providing cutting edge ideas, mentorship, training, and shared learning to dental professionals in a progressive and exciting industry. Our goal is to help our clients do what they love, which is focus on growing their practices and meeting the needs of their patients, while spending less time on business-related matters. Established in 1999, we are one of America's fastest-growing private company 5 years in a row. We have 45 practices across the northeast United States: NY, MA, CT, and VT. We offer exciting career options and professional growth opportunities in a collaborative, challenging work environment. If you excel in a fast-paced environment and are seeking a dental front desk opportunity in a forward thinking, growing niche, we invite you to learn more about our organization. Don't see an open Dental Receptionist role? Apply today and when we have an opportunity that aligns with your interest and background, we'll be in touch! Why Join Affinity Dental Management? Competitive pay Health benefits package: medical + vision + dental + 401K + life ins. + disability Offered after 30 days Offered to full-time employees 30+ hours Paid time off: 3 weeks + 8 holidays Opportunities for growth & advancement Responsibilities: Operate telephone system, answer, screen and forward calls, provide information, take messages and schedule appointments Greet visitors and callers, handle inquiries, and direct them to appropriate persons Learn and operate new office technologies as they are developed and implemented Use scripts effectively both over the phone and in person (as assigned) File and maintain records, sort and distribute mail, and handle courier deliveries Input data into the computer, ensuring accuracy and efficiency Provide information about the practice, such as location of offices, employees within the organization, or services provided Transmit information or documents to patients using computer, mail, or facsimile machine Balance credit transactions and provide basic financial clerical support duties Present cases to patients and maintain professional demeanor Requirements: High school diploma Accurate typing at 40 words per minute Minimum of one year of office experience in a dental practice Preferred two years of experience Knowledge of dental software (ie. Dentrix, Denticon) is preferred Interview Process: 1 virtual/phone interview & 1 in-person interview Affinity Dental Management, as an equal opportunity employer committed to fostering a diverse and inclusive workforce, welcomes applications from qualified candidates of all backgrounds. We will assess all eligible applicants for employment without discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information or other characteristics protected by law. Salary ranges are subject to vary based on location and individual qualifications; details specific to compensation will be disclosed during the recruitment process. All candidates' employment is contingent on successful completion of a background check, reference check, and employment verification. {Dental Receptionist, Dental Office Administrator, Dental Office Receptionist, Front Desk Coordinator - Dental, Dental Administrative Assistant, Dental Office Front Desk Coordinator, Dental Secretary, Front Office Dental Receptionist}

Temp Looking for experienced receptionist or front end assistant. Must posses excellent phone skills and highly task orientated Receptionist Job Duties: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Register all patients for their medical appointments Confirmed all appointment for the following day Maintains safe and clean reception area by complying with procedures, rules, and regulations. Assist team member in various project, must be able to adapt to changing work environment. Data entry may be required Must be proficient in Microsoft office Receptionist Job Duties: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management 444 Montgomery Rd, Chicopee, MA 01020, United States of America

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Part Time position- Schedule Tuesday and Wednesday nights 3:00pm-8:00pm Responsibilities Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status

The Role: Dental Dreams LLC in Springfield, MA, is hiring Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. We are also interested in training those seeking to become Dental Assistants in our On-The-Job Trained (OJT) Program! Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation $16 to $18 p/hr - depending on experience (DOE) The Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with an emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Minimum one year of experience in a recent job. - Required Customer Service experience Receptionist Experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services LLC / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Job DescriptionDescription: Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners. What You'll Bring/Requirements: Reliability, a positive attitude, and excellent teamwork skills. Strong communication and interpersonal abilities. Proficiency in data entry and computer skills. Ability to thrive in a fast-paced environment. Exceptional customer service skills. Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures. Must hold a high school diploma or equivalent. Bonus Points: Prior experience in ophthalmology. Familiarity with Electronic Medical Records (EMR). Perks & Benefits: Competitive 401(k) with matching. Comprehensive health, dental, and vision insurance. Disability and life insurance. Flexible spending account. Generous paid time off. Important Details: Must be able to travel to multiple locations (if applicable). Availability for evenings and weekend rotations (if applicable - varies by practice). Ability to handle a high-volume practice. This position is in person. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity. Requirements:

Job Description The Front Desk/Administrative Support position serves as the first point of contact for visitors and callers to the Middletown Housing Authority (MHA). This role is responsible for performing a variety of front desk and administrative support functions including greeting visitors, answering phones, filing, and assisting with the intake and data entry of housing. This is a full time position. Essential Duties and Responsibilities: • Greet and direct visitors in a courteous and professional manner. • Answer incoming calls, route calls appropriately, and take messages as needed. • Respond to basic inquiries and provide general information to the public. • Accept and date-stamp incoming documents and applications. • Assist with filing, organizing, and maintaining office records. • Perform data entry • Maintain the cleanliness and organization of the front desk and lobby area. • Assist staff with clerical and administrative support tasks as assigned. • Adhere to confidentiality and privacy regulations when handling sensitive information. • Perform other related duties as required. Qualifications: • High School Diploma or GED required. • Previous customer service or front desk experience preferred. • Basic computer skills, including familiarity with Microsoft Office (Word, Excel, Outlook). • Ability to operate standard office equipment (telephone, copier, scanner, etc.). • Strong organizational skills with attention to detail. • Excellent interpersonal and communication skills. • Ability to handle multiple tasks in a fast-paced environment. • Professional appearance and demeanor. • Bilingual skills (English/Spanish) a plus. CERTIFICATE/LICENSE: Valid Connecticut Driver's License.

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days Under the direction of the Practice Manager, the Medical Office Coordinator will ensure smooth day-to-day operation meeting the expectation that patients will receive both exceptional care and exceptional service. Under the direction of the Practice Manager, the Medical Office Coordinator supports daily operations such as staff & provider scheduling, patient flow, supply ordering, co-payment collection and reconciliation, medical records, data management, maintain and process payroll, as well as conveying to the Practice Manager areas needing managerial involvement. This position will provide coverage for staff vacancies as needed. Serves as an immediate resource for patients, intervening as needed regarding complaints related to appointments and patient flow. Works independently, solving issues in a timely manner. Interact with individuals at all levels of the department and the organization. Helps establish protocols and ensure completion of Quality Measures The Medical Office Coordinator is an integral part of assisting the Practice Manager with implementing Heywood Healthcare initiatives, participating in continuous improvement projects, and coordinating work related to the clinic's growth. In conjunction with Heywood Healthcare team completes an effective management team with a focus on quality patient service, satisfaction quality management, and cost-effective operations. Responsibilities shall include but are not limited to: customer service, answering phones, arriving patients, appointment scheduling, insurance verification, data entry and documentation, referral/authorization processing, scheduling of outpatient services, managing daily deposits, and processing incoming and outgoing correspondence including patient medical records. The incumbent must participate in customer service and patient satisfaction initiatives and must learn and perform new standards and processes as they are implemented and complete any assigned training. See full description below. Responsibilities Essential Functions Assist as needed with registration, scheduling, and confirmation (billing) functions for outpatient services. Perform daily batching for clinics and facilitate prior authorizations and related billing activities. Ensure efficiency and productivity with respect to administrative functions of the Office Assistants Assist Practice Manager with assuring appropriate staffing and phone coverage to meet all needs. Assists with or provides coverage when staffing levels are not sufficient Provide hands-on support to operations functions as directed by Practice Manager to facilitate timely patient flow - this spans the check-in/out process, fee collection, satisfaction-related opportunities Support Practice Manager in implementing new initiatives as required by Heywood Healthcare and Heywood Medical Group or other regulatory entities, and assist in monitoring to ensure sustainability With guidance from Practice Manager, assist with various elements of staff & provider scheduling for the clinics. Assist with schedule templates for all providers, including cancellations, changes, etc. Monitors physicians' schedules daily for early detection of access issues or errors in booking Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality With input from Practice Manager, track patient issues that could lead to satisfaction issues in clinics In conjunction with the Practice Manager, contributes to staff performance evaluations Assists Practice Manager with allocating staff through constant monitoring of daily activities; assigns specific individuals to necessary tasks and sets priorities Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with training and orientation with respect to these functions Effectively communicates with the Practice Manager (progress, clarification, opportunities, etc.) Maintains records, reports, logs and other statistical information as required or directed (ex. Schedule Tracker/Schedule Utilization). Schedules and coordinates patient referrals expeditiously Ensures any necessary paperwork, medical records and insurance referrals are processed in advance of patient appointment whenever possible. Obtains necessary prior- authorizations or referrals for ordered procedures and diagnostic studies as required. Stays current with insurance referral and prior-authorization requirements. Assists in appeals process as directed Verifies insurance coverage and eligibility. Closes the referral loop-follows up on assigned open orders-results/consults pending Attends variety of meetings, conferences, training and seminars as required or directed. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Has working knowledge of our local network/preferred providers and referral simplification and utilizes this information for improved customer service and patient experience. Demonstrates use of quality improvement in daily operations Provide coverage when needed within the department and at other locations within Heywood Medical Group. Help establish protocols and ensure completion of Quality Measures. Maintain and process payroll. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High school diploma or equivalent required Associates Degree Preferred Job Skills/Other Requirements Excellent written and verbal communication skills; Excellent customer service skills Ability to prioritize tasks in a busy environment and have word processing skills General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records, preferred One (1) year of experience in a medical office preferred Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Our orthodontic practice is excited to offer a full-time front desk/patient coordinator position and the opportunity to join our amazing team! This position is four days a week with no nights or weekends. Must be able to travel to three local offices. We offer generous compensation based on experience, along with benefits which includes a retirement plan. Our growing practice is looking for a highly motivated and positive individual with great communication skills to join our team. Key responsibilities include: Greeting patients, answering telephones, scheduling and confirming appointments Collect and post payments including credit card transactions Verifying insurance coverage Track and collect patient account receivables Coordinate doctor/patient schedules and handle all office responsibilities Assist and support other staff members in order to provide the highest quality service to our patients Characteristics and Requirements: Strong computer skills and experience with Microsoft Office, especially Word, Outlook and Excel; with the ability to learn new programs quickly Ability to communicate effectively in a professional and courteous manner Great organizational skills with attention to detail Committed to the protection of confidential information, records and reports Ability to occasionally manage the front/business office alone Must present a professional appearance and demeanor Positive attitude, with a team player spirit Dental experience preferred. If interested or if you have any questions, please email your resume with a cover letter. We would love to hear from you!

****Travel between our Meriden/Bloomfield office is required We are an established multi-specialty Ophthalmology group looking for an experienced ophthalmic technician. Technicians must be compassionate, detail-oriented team players with great people skills and a desire to grow in a friendly practice. As the Ophthalmic Technician your primary job function is to work with the ophthalmologist to provide exceptional patient care by gathering all patient information necessary to complete a proper diagnosis. You will perform the initial patient examinations, ophthalmic testing procedures as well as assist the physician as directed. Your top priority will be to ensure the patient receives the highest level of care as our main goal is to make the patient experience as exemplary as possible. Job Responsibilities: · Interview patients and document ocular and medical histories · Perform preliminary testing ie: visual acuity, pupillary responses, confrontation visual fields, motility, stereopsis, color vision, angle assessment, refractometry and applanation tonometry, automated keratometry and lensometry. · Perform diagnostic testing including automated perimetry, OCT, IOL Master, A-scan and ophthalmic photography, corneal topography, Pentacam. · Assist in minor surgery procedures, laser surgery and crosslinking. · Monitor and facilitate patient flow in the clinic and in the imaging rooms, working collaboratively with other clinical staff. · Administer eye drops as required by the physician. (Certification Required) · EMR scribing and electronic medication refills. · Perform clinical and administrative duties as directed · Provide support to triage department as needed. · Provide support to surgical coordination department as needed. Schedule: M-F 8:30am 5:00pm (sometimes later depending on when the last patient leaves, candidate must be flexible.) Minimum Qualifications: High School Diploma or equivalent required. Preferred Qualifications: Certified Ophthalmic Assistant/Technician/Scribe Certification Special Skills: Ability to work well with others Reliable, punctual and dependable. Excellent communication skills Data entry and typing skills Ability to work in a fast paced environment Exceptional customer service skills Proven experience as an Ophthalmic Technician Knowledge of medical office procedures. We offer an excellent benefit package including a generous PTO program, 401k with a 4% company match, Medical, Dental and Vision insurance, Company paid STD, LTD and Life insurance.