Unit secretary jobs in Worcester, MA - 1,486 jobs

The Medical secretary plays a key role in ensuring the smooth and efficient operation of the medical office. This position provides essential clerical and administrative support, managing both incoming and outgoing correspondence, maintaining departmental manuals, and supporting clinician scheduling. The Medical Secretary also oversees the organization of filing systems to keep the office running seamlessly. As the primary point of contact for patients, this role fosters a welcoming environment while also serving as a liaison between the practice and external support services. Duties and Responsibilities: Deliver high-quality secretarial support by expertly handling typing, filing, faxing, and ensuring office equipment is well maintained. Coordinate clinician schedules while seamlessly registering patients and verifying insurance and referral information. Serve as a key point of contact by answering, directing, and screening calls, and efficiently arranging meetings. Manage incoming mail and correspondence, ensuring timely routing and distribution to appropriate staff. Maintain accurate departmental tracking systems and generate cumulative reports as needed. Oversee treatment room readiness and clinical inventory; proactively order supplies to ensure smooth operations. Collect patient payments including co-pays and fee for service charges, ensuring accurate financial documentation. Prepare and organize medical records according to provider specifications and documentation standards. Execute patient registration and billing processes using EPIC, Cerner and IDX systems with precision. Craft clear, professional correspondence free of grammatical errors, and facilitate prompt communication. Foster strong working relationships with patients, providers, vendors, and internal departments. Uphold patient confidentiality and adhere to all hospital and regulatory compliance standards. Exhibit adaptability and problem-solving skills in a fast-paced environment, maintaining a positive and supportive attitude. Demonstrate reliability and punctuality by consistently arriving on time and meeting scheduled responsibilities. Requirements: Must possess a high school diploma or equivalent. One year of job-related experience is required. Prior experience with an electronic medical record system is strongly preferred. Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis. EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. Qualifications Minimum of 1-2 years' experience in a luxury hotel environment preferred High school diploma or equivalent Previous experience with OPERA preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to use various computer programs including MS Office Suite Additional Information Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities.

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Overnight Front Desk Agent welcomes and registers guests, presents statements, and collects payment for departing guests. They also communicate with housekeeping, maintenance, and guest services to fulfill guest requests. Overnight Front Desk Agents select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms. Overnight Front Desk Agents work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check in and check out. Qualifications Minimum of 1-2 years' experience in a luxury hotel environment preferred High school diploma or equivalent Previous experience with OPERA preferred Ability to focus attention on guest needs, remaining calm and courteous at all times Must be able to handle a multitude of tasks in an intense, ever-changing environment Ability to use various computer programs including MS Office Suite Additional Information Hourly Wage: Intro rate at $27.90, hourly rate after 90 days is $31.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). -Receive and direct Medical Staff, personnel, patients and visitors. -Notify patient's nurse of scheduled appointments. -Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. -Notify Case Management of the need for consultation at the request of physician or nurse. -Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. -Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. -Contact receiving unit when patient is being transferred to assure patient unit is ready. -Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. -Communicate problems and information to appropriate persons. -Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. -Transcribe doctor's orders onto appropriate records accurately. -Report any STAT orders placed or written by physician to the appropriate staff immediately. -Enter any written orders into computer. -Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). -Enter diets into computer. -Communicate with pharmacy via fax or phone as appropriate. -Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. -Prepare and update patient medical record for each admission. -File forms in individual patient's medical record. -Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. -Copy medical records as ordered for patient transfer to another facility. -Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. -Retrieve old patient medical records. -Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. -Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). -Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. -Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. -Participate in cost containment by efficient utilization of resources. -Complete or maintain appropriate forms, records, requisitions, etc. -Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. -Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. -Issue correct information to patients and families. -Respect the dignity and confidentiality of the patient and family. -Participate in the orientation of new personnel. -Assist in emergency situations as directed. -Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. -Set up chart packets (regular and pre-operative). -Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). -Functions as patient observer when 1:1 observation for patient safety is required -Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) -May perform non-clinical tasks as directed by the patient's nurse. -• For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed -• Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. -May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. -Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. -Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. -Meet annual competency and retraining requirements. -Attend meetings as required. -Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Tell us about a friend who might be interested in this job. All privacy rights will be protected. Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. Description: The Assistant Secretary for Federal and Regional Energy Affairs (FREA) reports to the Deputy Secretary for Federal and Regional Energy Affairs within the Massachusetts Executive Office of Energy & Environmental Affairs (EEA). This senior leadership position supports the Secretariat's regional, interregional, and federal energy strategies to advance the implementation of Massachusetts' clean energy and climate laws. The Assistant Secretary plays a critical role in enabling EEA agencies to lead and coordinate state policies and programs that advance clean energy generation, transmission, market modernization, and grid reliability at the state, regional, and federal levels. Specific duties and responsibilities include, but are not limited to, the following: Accelerating regional and interregional clean energy generation. Planning and advancing regional and interregional transmission projects to support clean energy integration. Promoting regional grid reliability, security, and resiliency. Supporting modernization of regional electricity markets. Advancing Massachusetts' interests before the Federal Energy Regulatory Commission (FERC) and other federal agencies. Additional responsibilities include: Managing federal, regional, and multi-state initiatives critical to the Commonwealth's clean energy transition, including transmission investment and wholesale market reforms that support decarbonization while maintaining system reliability and affordability. Analyzing and developing policy recommendations related to ISO New England (ISO-NE) wholesale market rules, system planning processes, operational reforms, and related studies. Preparing and submitting communications, filings, and comments to FERC, the U.S. Department of Energy (DOE), ISO-NE, and other relevant agencies and organizations. Developing briefing materials, presentations, and coordinated communications in partnership with the communications team, including responses to press inquiries and drafting press releases. Representing the Commonwealth at conferences, webinars, and other events, and supporting staff participation to advance Massachusetts' clean energy priorities. Engaging stakeholders and the public on federal, regional, and state energy initiatives. Preferred Experience and Knowledge: Experience in regional transmission planning, including familiarity with mechanisms that enhance multi-state collaboration. Understanding of Massachusetts' clean energy procurement mechanisms, including Section 82 of the 2022 Climate Law, An Act Driving Clean Energy and Offshore Wind (as amended). Prior experience working with state or federal governments, elected officials, or regional organizations such as NESCOE, ISO-NE, and NEPOOL. Awareness of current events and emerging public policy trends in Massachusetts, New England, and Washington, D.C. Knowledge of and familiarity with state and federal government administrative, legislative, and political processes Preferred Skills: Ability to convey complex energy, climate, markets and transmission-related topics, issues, and data to a wide variety of audiences Proactive, resourceful, and pragmatic problem-solving skills and the ability to take initiative to identify and solve problems using available resources Ability to prepare clear and concise communications materials for internal and external use (e.g., memos, letters, presentations, e-mail correspondence, press releases) Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Teams Ability to set goals and continuously strive for improvement. Strong problem-solving skills, including the ability to analyze complex information and identify practical solutions. Ability to organize work effectively in environments with limited precedents or guidelines. Flexibility and adaptability to respond to changing priorities or urgent program needs. Ability to motivate, influence, and collaborate with diverse stakeholders. Strong analytical skills, including the ability to interpret program data and make sound recommendations. Commitment to providing excellent customer service. Demonstrated ability to foster a culture of diversity, respect, and inclusion. Public speaking experience An ability to travel, as needed. Apply for a Job Apply for a Job for JAWS Users Create a Profile Create a Profile for JAWS Users System Requirements MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. Description: The Assistant Secretary for Federal and Regional Energy Affairs (FREA) reports to the Deputy Secretary for Federal and Regional Energy Affairs within the Massachusetts Executive Office of Energy & Environmental Affairs (EEA). This senior leadership position supports the Secretariat's regional, interregional, and federal energy strategies to advance the implementation of Massachusetts' clean energy and climate laws. The Assistant Secretary plays a critical role in enabling EEA agencies to lead and coordinate state policies and programs that advance clean energy generation, transmission, market modernization, and grid reliability at the state, regional, and federal levels. Specific duties and responsibilities include, but are not limited to, the following: * Accelerating regional and interregional clean energy generation. * Planning and advancing regional and interregional transmission projects to support clean energy integration. * Promoting regional grid reliability, security, and resiliency. * Supporting modernization of regional electricity markets. * Advancing Massachusetts' interests before the Federal Energy Regulatory Commission (FERC) and other federal agencies. Additional responsibilities include: * Managing federal, regional, and multi-state initiatives critical to the Commonwealth's clean energy transition, including transmission investment and wholesale market reforms that support decarbonization while maintaining system reliability and affordability. * Analyzing and developing policy recommendations related to ISO New England (ISO-NE) wholesale market rules, system planning processes, operational reforms, and related studies. * Preparing and submitting communications, filings, and comments to FERC, the U.S. Department of Energy (DOE), ISO-NE, and other relevant agencies and organizations. * Developing briefing materials, presentations, and coordinated communications in partnership with the communications team, including responses to press inquiries and drafting press releases. * Representing the Commonwealth at conferences, webinars, and other events, and supporting staff participation to advance Massachusetts' clean energy priorities. * Engaging stakeholders and the public on federal, regional, and state energy initiatives. Preferred Experience and Knowledge: * Experience in regional transmission planning, including familiarity with mechanisms that enhance multi-state collaboration. * Understanding of Massachusetts' clean energy procurement mechanisms, including Section 82 of the 2022 Climate Law, An Act Driving Clean Energy and Offshore Wind (as amended). * Prior experience working with state or federal governments, elected officials, or regional organizations such as NESCOE, ISO-NE, and NEPOOL. * Awareness of current events and emerging public policy trends in Massachusetts, New England, and Washington, D.C. * Knowledge of and familiarity with state and federal government administrative, legislative, and political processes Preferred Skills: * Ability to convey complex energy, climate, markets and transmission-related topics, issues, and data to a wide variety of audiences * Proactive, resourceful, and pragmatic problem-solving skills and the ability to take initiative to identify and solve problems using available resources * Ability to prepare clear and concise communications materials for internal and external use (e.g., memos, letters, presentations, e-mail correspondence, press releases) * Proficiency with Microsoft Office software including Word, Excel, PowerPoint, and Teams * Ability to set goals and continuously strive for improvement. * Strong problem-solving skills, including the ability to analyze complex information and identify practical solutions. * Ability to organize work effectively in environments with limited precedents or guidelines. * Flexibility and adaptability to respond to changing priorities or urgent program needs. * Ability to motivate, influence, and collaborate with diverse stakeholders. * Strong analytical skills, including the ability to interpret program data and make sound recommendations. * Commitment to providing excellent customer service. * Demonstrated ability to foster a culture of diversity, respect, and inclusion. * Public speaking experience * An ability to travel, as needed. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below. Substitutions: I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience. II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience. III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience. IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Job Description PT Front Desk Receptionist Senior Administrative Assistant, Assistant Manager Employee Category: Part-Time, Year-Round , Non-Exempt Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level. Primary Responsibilities: Welcome members and guests, by name when possible, in a hospitable and friendly manner Provide schedule of events and information to members and their guests Manages a multiline phone system and answers phone calls in a welcoming and timely fashion Be first point of contact and relay information to the management team when an emergency occurs on property Receive vendors and direct them as necessary Keep updated directions to the Club for the Front Desk including local directions for major highways Campus Directions for membership and vendors Distributes Clubhouse mail and packages daily-notify individuals of package arrivals Oversees and updates Members First Dining and Club's website (reservations): Bedrooms Accept and monitor reservations and confirmations Maintain waitlist reservations Print welcome cards and keep card template current A la Carte Accept and monitor reservations in Members First Dining Work with Management Team on blocking time periods as necessary Events Accept and monitor reservations, confirmations and cancellations Call members 96 hours prior to event to confirm reservations Monitor waitlist reservations and contact members as directed by Management Maintain up to date event information at the Front Desk Work closely with the Communications and Management Team to create and or print: Weekly write-ups, change sheets and late issued write-ups-keep current A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials Buffet Signs and Table Numbers Place Cards Additional Administrative tasks as prescribed Oversees the distribution of Club keys Organize and distribute the Club newspapers Create and post deceased member cards-remove at the correct time Maintain sign out sheets and logs in Front Desk manual Overnight car log Required Skills: Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher Exposure to a private club environment is preferable Excellent organizational skills, ability to multitask and strong interpersonal communication skills Must be detail-oriented and work effectively while meeting all applicable deadlines Must be able to work independently and productively with minimum supervision Ability to prioritize, organize and follow up on daily assignments and responsibilities Administrative experience is preferable Uniform Requirements: Business Attire TCC standards per the Employee Manual Physical Requirements: Physical Requirements: Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages Stand, walk, bend and lift for up to 9 hours per day Sunday - Monday, 2pm - 10pm, Optional Additional Hours

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. This is a part-time, evening shift position on the Pediatrics floor. Hours: 27.5/hrs a week Shift: M-F, 3:30pm 9:00pm. Rotating summer and winter holiday requirement. Job Summary Summary: Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures. Does this position require Patient Care? No Essential Functions: Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit. * Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience experience in a clerical support or customer service role 0-1 year preferred Knowledge, Skills and Abilities * Computer skills Microsoft Office. * Strong follow up and resolution. * Ability to prioritize and manage multiple tasks. * Strong patient/customer service skills. * Ability to learn new software systems and technology skills. * Adjusting actions in relation to others' actions. Additional Job Details (if applicable) Physical Requirements * Standing Occasionally (3-33%) * Walking Occasionally (3-33%) * Sitting Constantly (67-100%) * Lifting Occasionally (3-33%) 20lbs - 35lbs * Carrying Occasionally (3-33%) 20lbs - 35lbs * Pushing Rarely (Less than 2%) * Pulling Rarely (Less than 2%) * Climbing Rarely (Less than 2%) * Balancing Occasionally (3-33%) * Stooping Occasionally (3-33%) * Kneeling Rarely (Less than 2%) * Crouching Rarely (Less than 2%) * Crawling Rarely (Less than 2%) * Reaching Occasionally (3-33%) * Gross Manipulation (Handling) Constantly (67-100%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 300 First Avenue Scheduled Weekly Hours 27.5 Employee Type Regular Work Shift Evening (United States of America) Pay Range $18.22 - $26.06/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ Job Description: • Receiving/Directing visitors • Operate multiple phone lines • Maintain a neat and presentable reception area • Coordinate daily meeting room set-up/break-down based on Outlook • Assist with catering orders for internal functions/meetings • Assist with office supply orders • Assist with shipping/receiving as needed • Prep outgoing FedEx labels online as needed • Perform facilities support as needed • Work with building security and visitor access • Typing, filing, sorting, mail/faxing and research duties Human Resources • Distribute daily interview schedules and resumes • Welcome interviewers/offer hot or cold beverages • Administer proper release forms before candidate starts email • Work with recruiters on booking travel/hotel for out of town candidates • Schedule lunch meetings for appropriate interviews • File resumes, schedules and NDA • Assist with the preparation of new hire packets Skill Requirements: • Excellent written and verbal skills. • Detail oriented, computer literate, excellent communication and interaction skills. • Ability to use Microsoft Excel, Word, PowerPoint and Outlook • Ability to work independently and meet goals/objectives with minimal supervision. • Self-starter, intuitive and perceptive. • Positive attitude and professional image Additional Information To discuss on this opportunity feel free to reach Raghu Varun Call on ************ or email your resume to ************************

Perform diversified general clerical, secretarial, and receptionist duties according to established policies and guidelines, working under supervision of the DON. Demonstrate a strong commitment to the philosophy and goals of the unit and the Hebrew Rehabilitation Center. II. Position Responsibilities: * Communicate with patients, families, visitors and other health professionals in a manner that conveys respect, caring and sensitivity. * Maintain confidentiality of patient and unit information. * Prioritize work, and provide prompt, efficient service. * Answer telephone, screen calls, take and relay messages. Pick up and deliver mail to Nursing unit, screen patient's mail and refer to appropriate person as necessary. Act as unit receptionist; refer visitors, family or staff to the appropriate person or place for information or direction. * Prepare correspondence and reports. Order supplies in a cost-effective manner. Perform daily clerical duties as required and requested, i.e., develop and/or edit data and perform data entry; use computer skills to prepare reports, draft memos, and compose unit meeting minutes. * Transport patients to clinic and other designated areas within the Center, as requested. * Review information on patient records to ensure completeness and accuracy, keep files current according to established guidelines, and oversee and assist with monthly MDS process. * Coordinate appointments for patients, unit meetings, and other unit activities. * Maintain and keep current unit records, reports, and bulletin boards. * Transcribe doctor's orders for patient appointments. Working with a licensed nurse, check the monthly computer printouts of medication and treatment sheets. * Participate in the scheduling process in conjunction with the Director of Nursing. * Label all equipment used for patient care. * Assist with staffing and enter electronic time sheets/time changes. * Assist with unit educational activities, i.e., orientation of new staff, preparation of educational materials, and training of designated staff in computer skills. * Adhere to established departmental policies, procedures, and objectives. * Participate in educational programs, unit meetings, and quality improvement programs. * Exemplify professionalism and exhibit values, which contribute to the achievement of the mission of the Hebrew Rehabilitation Center. * Perform other related duties as required or directed. III. Qualifications * High School or equivalent plus post high school specialized training. * Secretarial/clerical skills including knowledge of pertinent computer applications and medical terminology. * Previous secretarial experience desired. * Successful completion of HRC orientation and competency tool. * Annual attendance at hazards communication, infection control, fire safety and elder abuse education programs. Remote Type Salary Range: $41,555.00 - $58,178.00

JOIN THE CHC FAMILY! We are a Non-Profit Federally Qualified Healthcare Center located in Central Massachusetts. Our company opened in February 2002 in response to a Community Needs Assessment that identified a need for medical service for the underserved members of our community. We strive to provide compassionate care regardless of income or insurance status to everyone who walks through our doors, including low income, underinsured, uninsured, publicly housed, and homeless populations. CHC is committed to fostering, cultivating and preserving a culture of diversity, equity, and inclusion. At CHC, we strive for a workforce that reflects the community we serve. We are proud to be able to serve our community! If you are passionate about the work we do here, we would love to hear from you! Under the general supervision of the Medical Office Supervisor, the Front Desk Receptionist manages the arrival and departure of patients seeking services at Community Health Connections Optometry department. The responsibilities of the Front Desk Receptionist include receiving patients, updating patient information, printing an encounter form, booking appointments, cash reconciliation, and cross covering other medical departments as needed. Responsibilities include: Receives and directs incoming patients. Reviews and updates patient information related to demographics and insurance. Follows established health center protocol for the check-in, encounter form production, and check-out. Assists walk-in patients with obtaining appointments and/or picking up prescriptions or completed forms. Places reminder calls to patients with upcoming appointments Follows established health center protocol for daily cash reconciliation. Schedules walk-in appointments, in collaboration with the Nurse of the Day Schedules patient appointments according to established protocol Provides coverage to Medical Records as needed. Managing patient care is a team effort that involves clinical and non-clinical staff interacting with patients. Minimum Qualifications: High School Diploma or GED required, Associate Degree in secretarial science or equivalent preferred. Bilingual in Spanish is a plus 1-year similar work experience or in a medical office environment preferred Computer skills for accurate data entry Knowledge of basic medical terminology preferred. Demonstrated interpersonal relationship skills. Demonstrated proficiency in reading, writing and speaking in English. Demonstrated ability to work in a fast paced, high telephone call volume office environment. Benefits: 401k Generous vacation and personal time for eligible employees Sick time Medical, dental, and vision insurance 100% paid Life insurance/AD&D 100% paid Long-Term disability. Employee Assistance Program (EAP) Discounts on travel and entertainment! Discounts on cell phone service, computer purchases, and more! College Tuition Rewards/CMEs Company Events & Activities (Annual cookout and holiday party, health and wellness events,” Lunch & Learn's”, team building, and more!) Employee Assistance Program (EAP) EyeMed Vision Care Program Accident & Cancer Insurance Educational development reimbursement Discounts on - gym membership, travel & entertainment tickets, electronics, and more!

Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With specialized training and educational programs, we empower you to explore your interests and growth opportunities. We invite you to connect with your calling, find purpose in your career, and gain lifelong relationships through the power of human connection by transforming the lives of seniors! As the Front Desk Receptionist, you serve as the information referral center for our residents, families, potential residents, staff, guests, community contacts, and others visiting the community. In addition, the Front Desk Receptionist shall provide support for some computer processing duties as appropriate. Responsibilities Starting at $16/hr. Greets visitors immediately upon arrival Professionally handles all phone calls and routes callers or answers questions in a timely and courteous manner Offers refreshments (coffee, water, etc.) to visitors, where applicable Manages doctor appointment book and beauty appointment book. Manages beauty and barber appointment book Acts as concierge for residents (calling taxis, handling telephone and/or cable problems, checking newspaper deliveries, etc.) Keeps lobby clean and neat, free of clutter and trash Requirements High school diploma or equivalent certificate preferred. Possesses expert knowledge of telephone system and capable of teaching others As a community associate at Benchmark, you will have access to a variety of benefits including, but not limited to, the following: 8 holidays & 3 floating holidays Discounted Meal Program Paid Training & Company-provided Uniforms Associate Referral Bonus Program Physical & Mental Health Wellness Programs 401k Retirement Plan with Company Match Medical, Vision & Dental Benefits Tuition Reimbursement Program Vacation and Health & Wellness Paid Time Off * Eligibility may vary by employment status

The Role : KOS Services Inc. / Dental Dreams LLC in Worcester, MA is now hiring Bilingual Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. Who Are We : KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: At least 1 year of recent work experience - Required Customer Service experience Dentrix and/or Eaglesoft We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Assist physicians in providing high-quality patient care, while exhibiting strong customer service skills to all patients and the overall practice. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. RESPONSIBILITIES: * Responsible for answering phones, scheduling appointments, checking patients in and out from their appointment and coordinating specialist appointments for patients * Collects patient balances, copays, and credit cards at time of service * Reviews lists of patients who need appointments and calls to schedule when due * Verifies demographics and insurance carrier information for every patient * Assists patients with Kiosk sign in * Complies with OSHA and DOH standards * Schedules, coordinates, and tracks STAT patient referrals and pre-authorizations * Adheres to Brown Health Medical Group Primary Care guidelines for protecting patients' demographic, clinical and financial information * Provides superior customer service and outstanding patient care * Attends meetings/workshops as they relate to current position and office workflows * Performs other miscellaneous job-related duties as assigned MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: * High school diploma required. * Basic computer skills and knowledge of medical terminology required. * Must be very organized. * Must have excellent communication and customer service skills and demonstrate sensitivity to the needs of patients and families. EXPERIENCE: Six months' experience in a medical office. Pay Range: $18.13-$29.90 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Brown Health Medical Group - 167 Point Street Providence, Rhode Island 02903 Work Type: M-F 8:00am-4:30pm Work Shift: Day Daily Hours: 8 hours Driving Required: No

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Monitor Queue Rooms throughout the day. Address and resolve guest needs as they arise and escalate to the manager as necessary. Monitor and solve open folios daily. Check in and check out guests according to Raffles standards Assist with inquiries via phone call, email or text message Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts Responsible for maintaining and balancing of their bank float each shift Process currency exchange as requested Assists to direct and walk guests to their destination in the hotel Work with HOTSOS for guest requests. Work with Alice to review guest itinerary Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees. Monitor all VIP's and special guest requests. Complete daily front desk agent checklist. Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. Always maintain a warm and friendly demeanor. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be extremely professional and demonstrate genuine and intuitive service. Attend departmental meetings and trainings. Maintain regular attendance per schedule. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. Maintain high standards of lobby and front desk area appearance according to Raffles Standard Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel-related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Offer room upsell to guests when appropriate Qualifications Education & Experience: Experience in a hotel or a related field preferred. High School diploma or equivalent required. Computer experience required. Customer Services experience required. Physical Requirements: Flexible hours including overnight shifts Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during entire shift. Additional Information Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Front Desk Agent is responsible for providing attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. * Monitor Queue Rooms throughout the day. * Address and resolve guest needs as they arise and escalate to the manager as necessary. * Monitor and solve open folios daily. * Check in and check out guests according to Raffles standards * Assist with inquiries via phone call, email or text message * Manage transactions and collect payments from guests, process refunds and petty cash, produce receipts * Responsible for maintaining and balancing of their bank float each shift * Process currency exchange as requested * Assists to direct and walk guests to their destination in the hotel * Work with HOTSOS for guest requests. * Work with Alice to review guest itinerary * Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. * Always be attentive, friendly, helpful, and courteous to all guests, managers, and other employees. * Monitor all VIP's and special guest requests. * Complete daily front desk agent checklist. * Be familiar with all corporate sponsored programs, luxury programs, and the standards and procedures for each. * Always maintain a warm and friendly demeanor. * Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. * Must be extremely professional and demonstrate genuine and intuitive service. * Attend departmental meetings and trainings. * Maintain regular attendance per schedule. * Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform. * Maintain high standards of lobby and front desk area appearance according to Raffles Standard * Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. * Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. * Must be able to cross-train in other hotel-related areas. * Must be able to maintain confidentiality of information. * Must be able to show initiative, including anticipating guest or operational needs. * Perform other duties as requested by management. * Offer room upsell to guests when appropriate Qualifications Education & Experience: * Experience in a hotel or a related field preferred. * High School diploma or equivalent required. * Computer experience required. * Customer Services experience required. Physical Requirements: * Flexible hours including overnight shifts * Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Ability to stand during entire shift. Additional Information Hourly Wage: Intro rate at $27.00 - wage after 90-day probationary period at $30.00 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Provides administrative support to unit-based and hospital-wide clinicians and staff, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department. Essential Functions: -Performs clerical and other duties to assist in the general administration of the floor or unit. -Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner. -Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit. -Schedules consultations, tests, procedures, and patient transport to other departments. -Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput. -Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs. -May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department. Qualifications Education High School Diploma or Equivalent required Associate's Degree Related Field of Study preferred Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 2-3 years required Knowledge, Skills and Abilities Proficiency with office procedures and equipment i.e. filing, copying, scanning, printing and faxing. Proficiency in MS Office. Ability to proofread and edit written documents. Ability to use phone system. Managing one's own time and the time of others. Strong verbal & written communication skills. Strong interpersonal, written and oral skills. Ability to use standard office equipment. Familiarity with medical terminology. Additional Job Details (if applicable) Working Schedule/Location: Assembly Row, Somerville, MA Monday - Friday 3pm - 11:30pm Remote Type Onsite Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

PT Front Desk Receptionist Senior Administrative Assistant, Assistant Manager Employee Category: Part-Time, Year-Round , Non-Exempt Schedule: Sunday - Monday, 2pm - 10pm, Optional Additional Hours The Front Desk Receptionist serves as the first impression of The Country Club. The position assists with member and staff communications as it relates to the Club with the ability to communicate on a professional level. Primary Responsibilities: * Welcome members and guests, by name when possible, in a hospitable and friendly manner * Provide schedule of events and information to members and their guests * Manages a multiline phone system and answers phone calls in a welcoming and timely fashion * Be first point of contact and relay information to the management team when an emergency occurs on property * Receive vendors and direct them as necessary * Keep updated directions to the Club for the Front Desk including local directions for major highways * Campus Directions for membership and vendors * Distributes Clubhouse mail and packages daily-notify individuals of package arrivals * Oversees and updates Members First Dining and Club's website (reservations): * Bedrooms * Accept and monitor reservations and confirmations * Maintain waitlist reservations * Print welcome cards and keep card template current * A la Carte * Accept and monitor reservations in Members First Dining * Work with Management Team on blocking time periods as necessary * Events * Accept and monitor reservations, confirmations and cancellations * Call members 96 hours prior to event to confirm reservations * Monitor waitlist reservations and contact members as directed by Management * Maintain up to date event information at the Front Desk * Work closely with the Communications and Management Team to create and or print: * Weekly write-ups, change sheets and late issued write-ups-keep current * A la Carte Menus, Event Menus, Wine Lists, Dessert Signs and Daily Specials * Buffet Signs and Table Numbers * Place Cards * Additional Administrative tasks as prescribed * Oversees the distribution of Club keys * Organize and distribute the Club newspapers * Create and post deceased member cards-remove at the correct time * Maintain sign out sheets and logs in Front Desk manual * Overnight car log Required Skills: * Proficient in Microsoft Word, Excel, Outlook, PowerPoint, Publisher * Exposure to a private club environment is preferable * Excellent organizational skills, ability to multitask and strong interpersonal communication skills * Must be detail-oriented and work effectively while meeting all applicable deadlines * Must be able to work independently and productively with minimum supervision * Ability to prioritize, organize and follow up on daily assignments and responsibilities * Administrative experience is preferable Uniform Requirements: * Business Attire * TCC standards per the Employee Manual Physical Requirements: Physical Requirements: * Lift up to 30 pounds. May be asked to lift trays or boxes of paper, mail packages * Stand, walk, bend and lift for up to 9 hours per day Sunday - Monday, 2pm - 10pm, Optional Additional Hours

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). * Receive and direct Medical Staff, personnel, patients and visitors. * Notify patient's nurse of scheduled appointments. * Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. * Notify Case Management of the need for consultation at the request of physician or nurse. * Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. * Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. * Contact receiving unit when patient is being transferred to assure patient unit is ready. * Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. * Communicate problems and information to appropriate persons. * Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. * Transcribe doctor's orders onto appropriate records accurately. * Report any STAT orders placed or written by physician to the appropriate staff immediately. * Enter any written orders into computer. * Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). * Enter diets into computer. * Communicate with pharmacy via fax or phone as appropriate. * Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. * Prepare and update patient medical record for each admission. * File forms in individual patient's medical record. * Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. * Copy medical records as ordered for patient transfer to another facility. * Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. * Retrieve old patient medical records. * Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. * Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). * Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. * Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. * Participate in cost containment by efficient utilization of resources. * Complete or maintain appropriate forms, records, requisitions, etc. * Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. * Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. * Issue correct information to patients and families. * Respect the dignity and confidentiality of the patient and family. * Participate in the orientation of new personnel. * Assist in emergency situations as directed. * Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. * Set up chart packets (regular and pre-operative). * Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). * Functions as patient observer when 1:1 observation for patient safety is required * Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) * May perform non-clinical tasks as directed by the patient's nurse. * • For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed * • Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. * May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.