Account representative vs bank representative

The differences between account representatives and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, an account representative has an average salary of $36,977, which is higher than the $34,417 average annual salary of a bank representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for a bank representative are bank products, customer service, and bank policies.

Account representative vs bank representative overview

	Account Representative	Bank Representative
Yearly salary	$36,977	$34,417
Hourly rate	$17.78	$16.55
Growth rate	-8%	-12%
Number of jobs	183,446	105,192
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Average age	46	39
Years of experience	12	-

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does a bank representative do?

A bank representative works to assist clients, aiming to provide optimal banking services and build positive client relationships. Their duties include greeting and identifying the clients' needs, answering inquiries, giving clear instructions, and discussing banking terms. They also process client requests such as withdrawals, deposits, payments, and even handling applications. Moreover, a bank representative may also conduct market research and analyses, generate leads, and reach out to potential clients through calls and correspondence to offer products and services.

Account representative vs bank representative salary

Account representatives and bank representatives have different pay scales, as shown below.

	Account Representative	Bank Representative
Average salary	$36,977	$34,417
Salary range	Between $26,000 And $51,000	Between $28,000 And $41,000
Highest paying City	Los Angeles, CA	Albany, NY
Highest paying state	California	New York
Best paying company	New Relic	Advancial Federal Credit Union
Best paying industry	Finance	Finance

Differences between account representative and bank representative education

There are a few differences between an account representative and a bank representative in terms of educational background:

	Account Representative	Bank Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Account representative vs bank representative demographics

Here are the differences between account representatives' and bank representatives' demographics:

	Account Representative	Bank Representative
Average age	46	39
Gender ratio	Male, 33.6% Female, 66.4%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	7%

Differences between account representative and bank representative duties and responsibilities

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Account representative vs bank representative skills

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

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Office and Administrative Industry
Account Representative
Account Representative vs Bank Representative

Updated January 8, 2025

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