Account representative vs billing representative

The differences between account representatives and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account representative, becoming a billing representative takes usually requires 1-2 years. Additionally, an account representative has an average salary of $36,977, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for an account representative include customer service, patients and patient accounts. The most important skills for a billing representative are patients, customer service, and data entry.

Account representative vs billing representative overview

	Account Representative	Billing Representative
Yearly salary	$36,977	$35,002
Hourly rate	$17.78	$16.83
Growth rate	-8%	-3%
Number of jobs	183,446	95,425
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 30%
Average age	46	46
Years of experience	12	2

What does an account representative do?

Account representatives are employees who manage client accounts and act as the main contact of the clients they are handling. They maintain existing accounts by updating client details regularly. They also check up on clients to see if they are still satisfied with the products or services of the company. They also create new accounts by welcoming new clients and assisting them in their needs. Account representatives manage client inquiries and process client requests. They also address complaints and ensure that any challenges are mitigated and that clients remain with the company.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Account representative vs billing representative salary

Account representatives and billing representatives have different pay scales, as shown below.

	Account Representative	Billing Representative
Average salary	$36,977	$35,002
Salary range	Between $26,000 And $51,000	Between $28,000 And $42,000
Highest paying City	Los Angeles, CA	Worcester, MA
Highest paying state	California	Massachusetts
Best paying company	New Relic	Relevante
Best paying industry	Finance	Technology

Differences between account representative and billing representative education

There are a few differences between an account representative and a billing representative in terms of educational background:

	Account Representative	Billing Representative
Most common degree	Bachelor's Degree, 52%	Bachelor's Degree, 30%
Most common major	Business	Business
Most common college	-	Stanford University

Account representative vs billing representative demographics

Here are the differences between account representatives' and billing representatives' demographics:

	Account Representative	Billing Representative
Average age	46	46
Gender ratio	Male, 33.6% Female, 66.4%	Male, 15.7% Female, 84.3%
Race ratio	Black or African American, 12.5% Unknown, 4.2% Hispanic or Latino, 17.3% Asian, 3.9% White, 61.6% American Indian and Alaska Native, 0.5%	Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage	8%	7%

Differences between account representative and billing representative duties and responsibilities

Account representative example responsibilities.

Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.

Billing representative example responsibilities.

Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
Submit and receive Medicare and Medicaid claims electronically on a daily basis.
Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.

Account representative vs billing representative skills

Common account representative skills

Customer Service, 21%
Patients, 18%
Patient Accounts, 5%
Data Entry, 3%
Medicaid, 3%
Customer Satisfaction, 3%

Common billing representative skills

Patients, 18%
Customer Service, 13%
Data Entry, 6%
Medical Billing, 5%
Medicaid, 5%
Patient Accounts, 4%

Account Representative vs. similar jobs

Account Representative related careers

Account Representative related jobs

Account Representative jobs by location

Zippia Careers
Office and Administrative Industry
Account Representative
Account Representative vs Billing Representative

Updated January 8, 2025

Browse office and administrative jobs