Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between account resolution analysts and analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become an account resolution analyst, becoming an analyst takes usually requires 2-4 years. Additionally, an analyst has an average salary of $73,007, which is higher than the $44,937 average annual salary of an account resolution analyst.
The top three skills for an account resolution analyst include escalate, credit balances and customer accounts. The most important skills for an analyst are customer service, troubleshoot, and data analysis.
An account resolution analyst is someone who investigates and determines delinquent accounts, locate and help customers resolve their outstanding balances. In service providers, the threat of delinquent accounts is high, especially with the fluctuating economy. For this reason, companies need an account resolution analyst to help the company collect delayed payments. The resolution analyst will also investigate the customer to know the main reason for the financial difficulty and inability to pay on time.
Analysts are employees or individual contributors with a vast experience in a particular field that help the organization address challenges. They help the organization improve processes, policies, and other operations protocol by studying the current processes in place and determining the effectiveness of those processes. They also research industry trends and data to make sound inferences and recommendations on what the company should do to improve their numbers. Analysts recommend business solutions and often help the organization roll out these solutions. They ensure that the proposed action plans are effective and produce the desired results.
Account resolution analysts and analysts have different pay scales, as shown below.
| Account Resolution Analyst | Analyst | |
| Average salary | $44,937 | $73,007 |
| Salary range | Between $31,000 And $64,000 | Between $53,000 And $99,000 |
| Highest paying City | - | Jersey City, NJ |
| Highest paying state | - | New Jersey |
| Best paying company | - | The Citadel |
| Best paying industry | - | Technology |
There are a few differences between an account resolution analyst and an analyst in terms of educational background:
| Account Resolution Analyst | Analyst | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 67% |
| Most common major | Business | Business |
| Most common college | - | Northwestern University |
Here are the differences between account resolution analysts' and analysts' demographics:
| Account Resolution Analyst | Analyst | |
| Average age | 46 | 44 |
| Gender ratio | Male, 34.4% Female, 65.6% | Male, 52.4% Female, 47.6% |
| Race ratio | Black or African American, 12.3% Unknown, 4.1% Hispanic or Latino, 14.9% Asian, 3.8% White, 64.4% American Indian and Alaska Native, 0.5% | Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.3% White, 65.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 8% | 12% |