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Account specialist jobs in Appleton, WI - 138 jobs

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  • Client Specialist

    Robert W. Baird & Co.Orporated 4.7company rating

    Account specialist job in Appleton, WI

    About the Role: As a Client Specialist at Baird, you'll play a pivotal role in delivering outstanding client service and operational support to one or more Financial Advisors. You'll be at the heart of the client experience-coordinating onboarding, managing communications, supporting account operations, and helping organize impactful client events. Your work will directly contribute to the success of Baird's Private Wealth Management business, where true wealth management means understanding each client's unique vision and tailoring solutions to help them succeed. Check out this video to learn more about the day in the life of our Client Assistants and Client Specialists! The Impact You'll Make: Responsible for client onboarding coordination, which includes managing Financial Advisor(s) prospect pipeline, assisting with proposal generation, preparing new account paperwork, opening accounts, transitioning new assets to Baird and establishing an ongoing communication/client service plan. Gain knowledge of and leverage partnership with Baird's Corporate Resource Groups to provide the best wealth management solutions to clients. Answers all incoming phone calls and handles as appropriate. Manages client needs where possible and advises Financial Advisor of action taken. May schedule client appointments and/or conference room for appointments. Assemble/generate materials including paperwork and reports for client meetings. Understand and ensure business adherence with firm and financial industry regulatory policies. May manage FA and Team's social media presence (website, LinkedIn, X, etc.). Maintain Client Relationship Management (CRM) system for Financial Advisor(s), as well as leverage the platform to manage the client relationship through mailings, reporting, e-mail tracking, and more, with the goal of implementing well-defined client service models. May organize and coordinate seminars and client events at the direction of Financial Advisor(s). Develops client lists, designs material and seminar/meeting content, coordinates PowerPoint presentations and follows through with client contact. Seek ways to enhance FA(s) business effectiveness and marketability. Initiates and completes all transactions required to fully service client accounts i.e. paperwork, correspondence, client request fulfillment and special projects as needed. May enter security orders including stocks, bonds, fixed income, options, annuities and other investment vehicle orders per Financial Advisors' instructions or upon client's verbal direction. May also provide back-up to other teams and the branch when necessary, as well as perform other duties and special projects as necessary. Proactively review investment opportunities on a daily basis & notify Financial Advisor(s) to take action on those opportunities with the goal of driving the Financial Advisors' business. Specifically, this may include funds available/money line, maturing securities, reorg items, and previous days' activities. What You'll Bring to Baird: 2+ years of prior industry and/or administrative work experience. Must have Active Securities Industry Essentials (SIE) Exam, Series 7, and Series 66 or Series 63 and Series 65 licenses or be willing to study and obtain within 18 months of hire. Training and resources to be provided and paid for by Baird. If not fully licensed, title will be Client Assistant. Proficient in Microsoft Office suite (Word, Excel, PowerPoint) with the ability to learn and effectively navigate Baird's Private Wealth Management technology platforms. Excellent verbal and written communication skills; ability to adeptly exchange ideas and information. Detail oriented with an emphasis on accuracy. Strong organizational skills -- consistent ability to prioritize workflow of team to achieve specific goals in a timely manner. Understands compliance regulations and correspondence policies. Maintains client confidentiality in all situations. Good analytical and critical problem-solving skills. Bachelor's degree preferred, not required. #LI-PWM3 Baird is committed to diversity and provides employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, citizenship, national origin, age, disability, military service, veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by law.
    $76k-107k yearly est. Auto-Apply 47d ago
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  • Client Specialist, Fox River Mall

    Knitwell Group

    Account specialist job in Appleton, WI

    About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 00242 Appleton, WI-Appleton,WI 54915Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
    $37k-63k yearly est. Auto-Apply 60d+ ago
  • Business Process Specialist - Surety

    West Bend Mutual Insurance 4.8company rating

    Account specialist job in Appleton, WI

    Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary We're looking for a highly organized and detail-oriented individual to join our Surety Operations team! The ideal candidate will have excellent problem-solving skills and an interest in promoting efficiency through streamlining of processes and developing standardized procedures. This role requires a proactive communicator, capable of managing multiple tasks, and someone willing to learn alongside a new and developing team. This role focuses on improving operational efficiency, maintaining documentation and resources, as well as training users and helping to lead process improvement initiatives. If you are willing to bring new ideas and methods to the table, and are eager to drive continuous improvement, this may be the perfect opportunity for you! Qualified applicants at varying experience levels will be considered, position level will be determined based on qualifications. Work Location This position offers a hybrid schedule (3 days in the office) for collaboration days, team meetings or other in-person events. The position can be based in Madison, West Bend, or Appleton. External applications will be accepted on a rolling basis while the position remains open. Responsibilities & Qualifications A Business Process Specialist will be responsible for supporting Surety associates across multiple regions, with key responsibilities: * Develop and coordinate procedures, systems, business rules, and forms to enhance efficiency and standardization * Independently coordinate and communicate system and process changes * Investigate and resolve intermediate system and process-related issues * Support system and process transformation, including testing and documentation * Review organizational functions to eliminate duplication and overlap * Maintain user documentation, websites, and reports * Participate in process improvement initiatives and other transformation initiatives as needed * Train users on new procedures and technologies Preferred Experience and Skills * 1-3 years of Surety experience * Verbal and written communication skills * Analytical and problem-solving skills * Experience working with end-users at all levels * Experience working in a team-oriented, collaborative environment * Experience with Word, Excel, and Access * Experience with SharePoint is a plus Preferred Education and Training * Associate's or Bachelor's degree in business, insurance, IT or related field. #LI-LW1 #Hybrid Salary Statement The salary range for this position is $57,192 - $74,840. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to: * Medical & Prescription Insurance * Health Savings Account * Dental Insurance * Vision Insurance * Short and Long Term Disability * Flexible Spending Accounts * Life and Accidental Death & Disability * Accident and Critical Illness Insurance * Employee Assistance Program * 401(k) Plan with Company Match * Pet Insurance * Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates * Bonus eligible based on performance * West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies. EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
    $57.2k-74.8k yearly Auto-Apply 26d ago
  • Account Service Representative

    Belmark Inc. 4.2company rating

    Account specialist job in De Pere, WI

    Job Description Come Join Our Team as an Account Service Representative! An effective Account Service Representative is responsible for providing exceptional customer service to all customers (internal and external) by providing solutions to meet each customers' unique requirements. Must excel at working in a fast-paced team environment in which he/she is responsible for effectively communicating with customers, and various internal personnel while delivering world class customer service. This is a customer-facing position that requires superior verbal and written communication skills. Responsible for supporting the sales team by ensuring high customer satisfaction with specific focus in the areas of speed-to-market, service development and quality while supporting Belmark's Mission Statement, Purpose, and Guiding Principles. Schedule: 8:00AM - 4:30PM, Monday - Friday *Internal Application Deadline: 1/19/2026 at 4:30PM CST* What will I do in this role? Responsible for following all safety procedures as required by the role, and for nurturing a food safety culture by adhering to all Safe Quality Foods requirements. Responsible for developing trust and strong business relationships with both internal and external customers. Must be able to understand and anticipate a customer's specific needs and act as their advocate within the organization while demonstrating a sense of urgency and employing critical thinking skills to resolve issues promptly. Responsible for effectively navigating and utilizing five core operating systems, along with numerous supporting applications, to successfully perform the role. Responsible for participating in continuous learning opportunities while adhering to best practice methodology. Responsible for successfully onboarding new customers to Belmark through understanding and communication of Belmark's processes as well as introduction and guidance on customer-facing applications. Ensure all customer-specific records for new and existing accounts are maintained with a high level of accuracy. Responsible for assisting in the management of customer projects by due date. Must be able to communicate with customers and appropriate internal teams effectively and proactively regarding project status, activity, timelines, and deliverables using appropriate systems/programs. Responsible for managing receipt of art files provided by customers for new and revised items, entering the corresponding information into the Belmark operating system, and managing the art project from receipt of file through proof approval. Responsible for managing customer product line assets that are produced at Belmark. This includes managing specs for individual items ensuring up-to-date information is stored in the appropriate Belmark database. Responsible for purchase order entry and management. Must be able to prioritize, monitor, and answer questions regarding order status for external and internal customers. Responsible for supporting customer visits, press approvals, as well as making presentations to prospective and current customers, as needed. Responsible for managing customer complaints as well as communicating complaint resolution information to customers as required. Responsible for meeting or exceeding quality and productivity rates within department standards as developed and communicated. May occasionally be required to travel with the sales representative to a customer's facility. Any travel to a customer's facilities is for the purpose of landing new accounts and ensuring the next purchase order is placed with existing accounts. May perform other duties as assigned by manager. Great benefits for the entire family! Health, Vision, Dental plan with Wellness discount FREE On-site Health Clinic Flexible Spending Account Life Insurance 401(k) and Profit Sharing Plan with 6% match Paid vacation AND personal time Paid holidays beginning day one Employee Assistance Program FREE On-site Fitness Center Knowledge, Skills & Abilities Required: Must exhibit excellent interpersonal skills with the knowledge of and the ability to effectively utilize the English language in verbal and written form. Ability to operate a computer, a variety of standard office equipment, have working knowledge of Microsoft Office Suite programs. Ability to adapt to evolving systems, technologies, and software updates to meet customer needs. Ability to add, subtract, multiply, and divide whole numbers, decimals, and fractions. Ability to read, comprehend, and follow written and oral instructions. Ability to meet deadlines. Requires high attention to detail. Must be able to resolve problems, handle conflict, and make effective decisions under pressure. Ability to prepare written materials, and articulate goals and action plans. Ability to give, receive, and analyze information. Requires education as is generally acquired through an Associate's degree and related work experience, or 3-5 years equivalent work experience. A Bachelor's degree is preferred. Regular attendance is required, may be required to work some overtime. Ability to: stand for 25% of work time; walk for 25% of work time; and sit for 50% of work time. Ability to: use hands 60% of work time; reach above shoulder 10% of work time; and lift up to 10 pounds or less 30% of work time. Ability to: see clearly at 20 inches or less; and clearly identify and distinguish colors. Working Conditions: Normal office environment. Normal manufacturing environment. May be some exposure to vibrations, noise, and chemical odors. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word “may”. Non-sales job postings are limited to residents in the states of Wisconsin and Arizona only. Belmark is an Equal Opportunity Employer.
    $34k-41k yearly est. 18d ago
  • Client Relationship Specialist

    Bank of Montreal

    Account specialist job in Green Bay, WI

    Application Deadline: 03/30/2026 Address: 310 W Walnut Street Job Family Group: Wealth Sales & Service Provides administrative and operational support to the delivery of financial and investment planning and advice to deliver an exceptional customer experience. Works collaboratively within the assigned team / branch and with business partners. Identifies gaps, issues and best practices through monitoring of sales and service performance targets against plans. Contribute to the team's business objectives by building and maintaining client relationships through client acquisition both from internal referrals (within existing book of business) and external sources (through marketing initiatives). Expands the business growth potential of the team through telemarketing and outbound calls. Coordinates marketing activities and sales material to support client / prospect conversations. Provides knowledge detailed information about products and services offered. Determines appropriate communication/service regarding all aspects of investing. Independently resolves client complaints in a timely and effective manner; escalates as required. Keeps current with investment services marketplace, products, and service offerings and the legal and regulatory environment for the industry. Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones. Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports, and dashboards. Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc. Ensures client needs are met or exceeded; manages requests in accordance with established policies and procedures. Maintain the schedule / calendar to coordinate customer meetings and office coverage. Meets high-quality service standards to maximize relationship retention and growth. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Organizes work information to ensure accuracy and completeness. Follows through on the risk and compliance processes and policies to ensure we safeguard our customers' assets, maintain their privacy, act in their best interests, and ensures an effectively run branch. Protects the Bank's assets and complies with all regulatory, legal and ethical requirements. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Advanced knowledge of investment process and procedures. Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advise members of the team. Relevant investment industry licensing for the designated jurisdiction / portfolio. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $65,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
    $41.7k-65k yearly Auto-Apply 4d ago
  • Senior AP Specialist

    Creative Financial Staffing 4.6company rating

    Account specialist job in Fond du Lac, WI

    Senior Accounts Payable Specialist Salary: $55,000 - $65,000 About the Company Join a global manufacturing leader with over 90 years of industry excellence. Known for financial strength, operational stability, and a collaborative, grounded culture, this company offers a unique work environment where your contributions have visible impact. What Makes This Opportunity Stand Out Over a century of proven success and growth Global footprint across diverse markets Down-to-earth, team-focused culture - "It's just different here," shares a current team member Clear accountability and ownership across departments Stability, visibility, and the chance to contribute meaningfully Key Responsibilities Accurately process a high volume of vendor invoices Maintain strong vendor relationships and manage payment timelines Reconcile accounts and assist in the month-end close process Support internal audit activities and ensure AP compliance Collaborate cross-functionally with procurement and operations What You Bring 5+ years of accounts payable experience Proficiency with ERP systems (SAP, Oracle, NetSuite, etc.) Strong attention to detail and organizational skills Team-oriented mindset with a proactive approach
    $55k-65k yearly 1d ago
  • Highway - Account Technician

    Shawano County

    Account specialist job in Shawano, WI

    Job Summary:Under the direction of the Office Manager, performs a variety of clerical, secretarial and accounting tasks. Does other related work as required. Essential Duties & Responsibilities: * Responsible for payroll, permits, printing, deposits, gas & oil, phone system, assists in budget preparation, prepares reports, and all related excel/word and computer work.• Acts as back-up for Accountant in absence during vacations, etc.• Payroll: responsible for entering daily time sheets and checking for errors. Payroll duties will be as needed in the absence of the Accountant.• Permits: responsible for knowing various types and processing permits.• Printing: responsible for in-office printing of labels, business cards, etc., and ordering printed items from the Courthouse.• Deposits: enters deposit slips sent from Treasurer's Office and prepares daily deposits of money collected at Highway Office. Reconciles accounts receivable.• Invoices: prepares miscellaneous non-service billing invoices.• Gas & Oil: responsible for weekly report for Stock Clerk to enter in maintenance system; monthly report for billing and shop records and entering into computer system.• Job Costing: responsible for daily entry of non-gasboy fuel slips into accounting software. Reconciliation of gasboy to the accounting records.• Accounts Payable: responsible for entering vouchers in the accounting software for payment of invoices. (Job costing) responsible for matching vouchers to receipts for payment of invoices.• Assists Office Manager and Highway Commissioner in preparation of Highway budget.• Assists Highway management staff with preparing/typing reports, estimates and mailings.• Compiles and prepares various financial reports, spreadsheets or various forms/reports required by local, state or federal agencies.• Phone System: responsible for maintaining employee speed dial list and computer numbers in phone system and Excel program.• Answers telephone, takes messages, solves problems and complaints, works at the counter.• Performs a variety of other clerical and secretary tasks as required.• Prepare minutes for Highway Committee meetings. Work Requirements: * Associates Degree in Accounting, Business Administration or related field.-Two years of related accounting/business administration experience.
    $33k-61k yearly est. 4d ago
  • Accounts Receivable and Procurement Support Specialist

    Wow Logistics Company 4.1company rating

    Account specialist job in Neenah, WI

    Who We Are Joining the WOW Logistics team means becoming part of a culture that inspires employees to reach their full potential and rewards exceptional performance based on merit. These are among the values contained in the Little Orange Book, the foundation of our culture. As we enter an exciting phase of growth, new and existing employees have a tremendous opportunity to grow alongside the company as it scales. How Your Role Fits In The Accounts Receivable and Procurement Support Specialist is responsible for supporting the company's revenue cycle through accurate billing, timely cash application, AR reconciliations, and effective collection efforts. In addition, the position provides administrative and supplier-related support to the accounting and procurement areas, including maintaining documentation, coordinating vendor information, and assisting with department operations. The ideal candidate is detail-oriented, organized, and able to collaborate across teams in a fast-paced environment. What you'll do: Billing & Receivables Management Apply customer payments daily, including lockbox deposits and ACH remittances. Maintain accurate AR balances by reconciling activity, identifying unapplied or misapplied payments, and supporting aging report accuracy. Collections & Dispute Resolution Monitor aging reports and conduct timely follow-up on past-due accounts via phone and email. Document and escalate unresolved issues related to payment delays, short-pays, or disputes. Customer & Vendor Setup Create and maintain customer records, ensuring accurate billing, tax information, and contact data. Conduct and document credit checks and assist in setting credit terms. Supplier Relations and Administrative Support Organize and maintain accounting documents (W-9s, tax exemption forms, manufacturing certificates, registrations). Maintain vendor contracts, certificates of insurance, waste-management letters of guarantee and related procurement documents. Perform department administrative functions, including incoming/outgoing document distribution, scanning, file maintenance, deadline tracking, outstanding PO tracking and supply ordering. Provide back-up support to the Accounts Payable team as needed. What it takes to succeed: High school diploma or equivalent required; Associate's degree in Accounting, Finance, or Business is a plus. 2+ years of experience in an accounts receivable, billing, general accounting or administrative role required. Proficiency in Microsoft 365 including Outlook, Excel and Word. Experience working with accounting or general business software and systems. Demonstrated ability to maintain confidentiality and handle sensitive information with professionalism and integrity. Our Commitment to You At WOW Logistics, fostering a supportive work environment is an integral part of our shared pursuit of excellence. We demonstrate our commitment through an array of benefits, including incentive pay based on role, tuition reimbursement, employee recognition programs, health insurance, paid holidays, paid vacation, and more. Learn about our competitive benefits package on our website. (************************************************************* Equal Opportunity Employer WOW Logistics is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #CP1450
    $34k-43k yearly est. 16d ago
  • Accounts Receivable Resource

    Ensign Services 4.0company rating

    Account specialist job in Green Bay, WI

    About the Company: Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 361 facilities in the long-term care continuum that employ over 55,000 employees. ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words. About the Opportunity: The primary purpose of this position is to train and assist business office managers and staff on accurate and efficient billing practices according to company and industry standards, to monitor timely collections of accounts receivable across multiple operations in and around the Wisconsin market and to ensure exact recording of revenue transactions in locations operating in the healthcare industry. Duties and Responsibilities: Plan, develop, organize, implement, evaluate, and direct the locations accounts receivable functions under the supervision of the Director of Accounts Receivable. Analyze and observe AR functions and processes in the business office to ensure maximum workflow and productivity, communicating deficiencies as well as best practices to operation management. Provide and conduct subject matter training as needed with business office staff in multiple locations. Monitor, update and train financial policies and procedures related to current Company policy and industry specific government regulations in effect. Communicate best practices with peers and staff at assigned locations. Assist, monitor and provide corrective action to accounts receivable workflow processes at assigned locations. Perform and/or coordinate month-end close processes when staff vacancies require one to do so. Coordinate and/or assist with business office accounts receivable functions when location positions are vacant. Qualifications: 5+ years of Business Office Manager experience in the skilled nursing (SNF) / LTC setting. Accounts Receivable experience in a skilled nursing (SNF) / LTC setting. 2+ years' experience in multi-facility oversight role preferred. PointClickCare experience preferred. Wisconsin Medicaid Billing and Applications preferred. Ability to travel long distance. Able to prioritize and organize tasks at hand to meet specific deadlines. Attention to detail and accuracy. Proficient in Microsoft Word, Outlook and Excel. Knowledge of state regulations. Presentation skills required. RFMS experience preferred. Additional Information: Location: Green Bay, WI Salary: $85,000 to $100,000 DOE may also be eligible to bonus. Pre-employment criminal background screening required. In addition to hiring an Accounts Receivable Resource (AR) who exhibits the above qualities that help us create a world class culture, we offer competitive wages, mentorship and training for new graduates, tuition reimbursement, dependent care and public transportation FSAs, cell phone and movie ticket discounts, 401(k) with matching contributions, career advancement opportunities, and medical, dental, and health insurance. Take a look at these benefits (and more!) at ********************** Ensign Services, Inc. is an Equal Opportunity Employer. Job ID: 1178
    $85k-100k yearly 14d ago
  • Accounts Receivable Invoice Specialist II

    Heartland Business Systems, LLC 4.1company rating

    Account specialist job in Little Chute, WI

    Job DescriptionDescription: The Accounts Receivable (AR) Invoice Specialist II is responsible for completing more complex invoices and credit memos by compiling data, computing fees/charges/costs, and calculating rates. This individual will accurately post data, assist with monthly reporting, and keeping other relevant records. This individual will also need to operate effectively and efficiently, while working with all teams within Heartland. The AR Invoice Specialist II will serve as a key resource for team members by providing assistance with day-to-day inquiries and resolving any issues that may arise. Roles and Responsibilities/ Essential Functions: Accurately create basic to complex Accounts Receivable invoices /credit memos. Complete invoicing for more complex or detailed accounts or service offerings. Responsible for project invoicing and analysis. Maintain specialized system knowledge to effectively invoice unique offerings, M&A, and new service offerings. Provide timely, insightful, actionable, and accurate analysis and recommendations to improve process and gain efficiencies. Contact Solutions Consultants, Inside Sales Representatives, and customers to obtain or relay account information Review sales order for customer financial accuracy before orders can be placed. Keep records of invoices and support documents. Verify accuracy of billing data and report errors. Review documents such as purchase orders, sales orders, expense reports and/or statements of work to compute fees and charges due. Generate weekly, monthly or on request reports for sales and clients. Assist Treasury Team with compiling accurate ACH information. Work closely with collections team by contacting customers and providing proper information to obtain customer payment. Gather information/documentation for audits. Complete tasks within the specified timeframe accurately and professionally while working independently and/or as a team. Perform other duties, as assigned. Requirements: Competencies Accountability: Accountability looks at the extent to which an individual is willing to accept responsibility. Accuracy: Accuracy looks at the extent to which an individual's work is correct and error free within company policies and guidelines. Coaching and Development: Coaching and development looks at the ability of an individual to provide guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Communication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills Detail Oriented: Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. Deductive Reasoning: Deductive reasoning looks at the ability of the individual to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems and the ability to deal with a variety of abstract and concrete variables. Ethical: Ethics looks at the ability of the individual to be guided by the company's accepted principles of moral conduct. Reliability: Reliability looks at the ability of the individual to be dependable and trustworthy. Team Builder: Team Building skills look at the ability of the individual to help ensure that team members are invested in team activities and decisions, and that the team works together to achieve a goal. Required Experience: 4+ years in Accounting, Finance, or related field Preferred Experience: 5-7 years in Accounting, Finance, or related field Experience in developing variable financial models 2-5 years of ConnectWise Billing Experience Required Skills, Education and/ or Certifications: Associates Degree in Accounting or related field or equivalent experience. Proficient Microsoft Suite Skills Preferred Skills, Education and/ or Certifications: Bachelor's Degree in Finance or Accounting Experience with Finance or Accounting ERP system reporting and set up Equal Opportunity Employer - Including Disabled and Veterans #HBS
    $33k-41k yearly est. 8d ago
  • Accounts Receivable Specialist

    Martin Systems 4.6company rating

    Account specialist job in Green Bay, WI

    Zeus Fire and Security was established in 2022 to build a national network of fire protection and security providers recognized for execution excellence across a variety of service lines and end markets. Zeus addresses customers' fire protection and security needs through a broad array of services from mission critical fire system installation, testing, and inspection to physical security system installation and video monitoring. Zeus was established with the purpose of partnering with industry-leading fire and security operators who are seeking a collaborative growth partner dedicated to inspiring and accelerating the long-term growth of business and team members. Zeus operates Alert Alarm and Security Resources Pacific of Hawaii, SMG Security of Illinois, national-account provider UAS, Independent Alarm of New Jersey, PASS Fire and Security of Missouri, Martin Systems of Wisconsin, Bayside Fire and Security and Absolute Security Group of Maryland, and Gallaher & Associates of Tennessee. For more information, please visit ************************************ About Martin Systems Martin Systems is a leading provider of integrated security, fire, life safety, and technology solutions serving businesses and communities across Wisconsin. With a commitment to customer service, innovation, and technical excellence, Martin Systems delivers customized solutions in video surveillance, intrusion detection, fire alarms, camera systems, access control, and 24/7 monitoring. Backed by a team of experienced professionals and strategic partnerships with top-tier manufacturers, Martin Systems is proud to protect People, Property and Profits across the communities of Wisconsin. Martin Systems is proud to be a part of Zeus Fire and Security. Role Overview Zeus is looking for an Accounts Receivable Specialist to join the Finance team. Reporting to the Assistant Controller, this position will be responsible for handling all aspects of accounts receivable for the company's most complex accounts. Key Responsibilities Ensure all invoices are delivered to the customers via agreed upon method (spreadsheet, email, portal, etc.) Reviewing account statuses and generating age analyses Investigating and solving customer complaints and queries Ensure disputes with service or install invoices are being addressed (responsible to follow-up with service/install/sales team when needed to ensure timely resolution) Ability to work collaboratively with other departments to resolve issues impacting areas of accounts receivables for customers All AR related contact with the customers assigned Issuing credit memos when applicable Performing account reconciliations and monitoring the customers' account details Making sure invoices are paid - work with customers on payment collection when needed Researching and resolving payment discrepancies Making sure payments are correctly applied Design and keep up to date methodology for organizing all information related to customer invoicing and payment collection Reporting - details (customer) and summary - invoices, payments, unapplied Ensuring compliance with the company's procedures Protect organization's value by keeping information confidential Provides consistent, professional, courteous, and high-quality customer service Qualifications Bachelor's degree required 3+ years of experience in billing and collections, or related experience Strong analytical and problem-solving skills with a keen attention to detail. ERP implementation and/or customer billing portal experience Ability to work effectively both independently and as part of a team. Excellent verbal and written communication skills. Strong technology skills, specifically MS Excel, and the ability to navigate a fast-paced environment. Work Requirements The position is considered sedentary and requires extended periods of telephone and PC exposure. EEOC Statement Martin Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $31k-36k yearly est. Auto-Apply 15d ago
  • Accounts Receivable Specialist

    Thedacare 4.4company rating

    Account specialist job in Appleton, WI

    Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you're interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness - * Lifestyle Engagement * e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support * Access & Affordability * e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Accounts Receivable Specialist submits billing to the appropriate party and follows-up for adjudication and payment of individual claims. Communicates with insurance and other payers, patients, guarantors, family members, and/or other medical staff for status of individual claims to manage accounts receivable. Job Description: KEY ACCOUNTABILITIES: * Performs comparative analysis for accuracy of bill before submission to appropriate parties (i.e., charges, subscriber data, diagnosis/procedure codes, and late charges). * Processes claims in a timely manner according to contracts, regulations, department standards, and form requirements. * Generates phone calls to all parties to check status of unprocessed, unpaid, or rejected claims ensuring accurate and timely reimbursement. * Processes variety of correspondence from all parties taking appropriate steps to expedite timely resolution of claims payment. * Verifies insurance/payer and patient demographic information for accuracy of data collected at time of registration when appropriate. Inputs verification data to complete in-house claims generation of billing forms. * Re-bills accounts when new information is received requiring account updates with appropriate demographic and third party information to ensure payment. Updates patient record to indicate changes made. * Reviews internal and external reports for claims status. QUALIFICATIONS: * High School diploma or GED preferred * Must be 18 years of age PHYSICAL DEMANDS: * Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance * Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: * Climate controlled office setting with daily movement throughout the facility * Interaction with department members and other healthcare providers Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Corporate Office - Neenah,Wisconsin Overtime Exempt: No
    $30k-36k yearly est. 60d+ ago
  • Accounts Receivable & Collections Specialist

    KI Inc. 4.2company rating

    Account specialist job in Green Bay, WI

    KI is seeking an Accounts Receivable & Collections Specialist to join our OEI team based out of our Green Bay Corporate Office. In this role you will play a critical role in managing the full receivables and collections cycle for the OEI Division. This position focuses on maintaining positive customer relationships while reducing delinquency, ensuring timely payments, and supporting the division with contract‑related administrative responsibilities. The role also contributes to cross‑functional operational activities. Key Responsibilities: Collections & Customer Engagement (50%) Review aging reports and prioritize high‑risk or significantly past‑due accounts (60-90+ days). Prepare and send account statements. Contact customers by phone and email regarding overdue balances and delays. Resolve disputes and negotiate payment arrangements. Build and maintain effective relationships to drive improved payment performance. Analysis & Reporting (20%) Analyze delinquency trends and identify root causes. Prepare weekly/monthly reports on collections status and high‑risk accounts. Provide insights to leadership and sales to prevent future delays. Contract Manager Support (15%) Assist with contract pricing reviews and ensure documentation accuracy. Support bid preparation and installation pricing. Handle administrative tasks tied to contracts and billing. Department Projects & Cross-Functional Support (15%) Participate in initiatives related to pricing, billing, and contract administration. Maintain databases and customer pricing records. Support the QBD team during peak business times. What You Need to Succeed: Associate's degree in Accounting, Finance, or a related field - OR equivalent relevant work experience. Minimum 1 year in Accounts Receivable. Collections experience preferred. Skills & Qualifications Strong organizational and time‑management abilities. Self‑motivated, proactive, and positive team contributor. Excellent communication (written, verbal, listening). Strong interpersonal, negotiation, and problem‑solving skills. Proficiency in Microsoft Word and Outlook. Intermediate Excel skills What KI Offers You: Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company. Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being. A 401(k) Plan with Company Match: A retirement savings plan with employer contributions. Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones. Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse. Onsite Café: Enjoy a full breakfast and lunch menu right at work. Employee Product Discounts: Special pricing on company products. Educational Reimbursement Program: Support for degree programs and certifications. Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).
    $34k-40k yearly est. 11d ago
  • Accounts Receivable Specialist

    Family Services of Northeast Wisconsin Inc. 4.0company rating

    Account specialist job in Green Bay, WI

    Are you ready to work for an employer that truly values your contributions and well-being? At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day. About Family Services Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive. We're Hiring! We are seeking an Accounts Receivable Specialist to join our Business Office. This full-time position who is responsible for managing the financial transactions Family Services has with insurance companies, patients, and other payers and submitting medical claims to insurance companies and following up to ensure maximum reimbursement while maintaining compliance with federal, state and payer-specific regulations. This role also involves reviewing patient medical records, ensuring accurate billing codes, and maintaining up-to-date records of all billing activities. Key Responsibilities * Preparing and submitting accurate healthcare claims to insurance companies. * Generating and sending patient invoices for outstanding balances. * Assisting patients with billing inquiries and setting up payment plans if necessary. * Maintaining a detailed audit trail and organized documentation of all billing processes. Qualifications Education: * Required: High School diploma or equivalent * Preferred: An associate's degree or certification in medical billing/coding (e.g. CPC, CMRS) Experience: * Required: 1+ years experience in medical billing or a related role and familiarity with medical terminology, coding systems (ICD-10, CPT), and insurance procedures. * Preferred: 3+ years experience in medical billing or a related role and experience with billing software Qualifacts InSync is preferred. Skills and Competencies: * Ability to handle sensitive and confidential information. * Proficient typing and data entry skills. * Accuracy and attention to detail is critical. * Excellent communication and interpersonal skills and the ability to interact with all levels of staffing. Why Join Us? Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Apply today to join our team and make a difference in the lives of others! Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.
    $31k-36k yearly est. 4d ago
  • Accounts Receivable Specialist

    Fielmann USA

    Account specialist job in Green Bay, WI

    Job DescriptionAccounts Receivable - Medical Billing Specialist $500 Sign on Bonus On Site - Green Bay, WI For over 40 years, Shopko Optical has been delivering high-quality products and services by combining state-of-the-art technology, exceptional eye care, and hometown Midwestern values to improve the sight and lives of our patients. As we expand, we are continually looking for innovative and motivated people to join in Shopko Optical's growth and success. As part of the corporate team, headquartered in Green Bay, WI, you will have the opportunity to support our optical centers and the communities we serve through a variety of roles including finance, marketing, human resources, merchandising, information technology, real estate, and more. We offer a competitive benefit package including medical, dental and vision plans as well as disability coverage, 401k, and paid time off, including volunteer time. Our teammates have opportunities for professional development that promotes our company values to ensure we continually deliver great care to our patients, our customers, and each other. POSITION SUMMARY: Apply payment to outstanding claims and follow up on any unpaid claims or late payments to assigned accounts. Accurately log reconciliation information so timely follow up may be completed with Payers. DUTIES AND RESPONSIBILITIES: PAYMENT PROCESSING & AR MANAGEMENT Apply 3rd party payments to accounts receivable in a timely manner Respond promptly and professionally to mail, email and phone inquiries from insurance companies, stores, Safety customers and on occasion patients Download and run remittance files provided by 3rd party payers; including 835 when available Print and mail paper claims as needed Monitor Service Now tickets and resolve issues as required Utilize insurance company portals to reconcile claims when necessary Communicate with teammates and internal business partners as needed Manage assigned accounts to identify outstanding AR, identify root cause for lack of payment and follow up as necessary CLAIM RECONCILIATION Research and reconcile unpaid or underpaid claims, including aged claims Inform manager of any issues or unusual occurrences as they happen and escalate issues appropriately Correct if necessary and resubmit claims as needed and communicate with stores when store billing processes need correction Engage with insurance companies via email and/or phone meetings to address and resolve claim issues MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High School Diploma or equivalent 2+ years' health care business experience; retail optical business desired Able to work cross-functionally with excellent attention to detail and follow through Strong interpersonal relationship skills Analytical, organizational and problem-solving skills Good oral and written communication skills; able to communicate effectively across all levels of the organization and with Lead or AR Manager Proven ability to work collaboratively in a matrix environment Proficient with the Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to read and write at a high school graduate level Able to lift 10 to 20 pounds Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Able to work normal office hours to meet established deadlines Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $33k-43k yearly est. 25d ago
  • Accounts Receivable & Collections Specialist

    KI Bonduel

    Account specialist job in Green Bay, WI

    KI is seeking an Accounts Receivable & Collections Specialist to join our OEI team based out of our Green Bay Corporate Office. In this role you will play a critical role in managing the full receivables and collections cycle for the OEI Division. This position focuses on maintaining positive customer relationships while reducing delinquency, ensuring timely payments, and supporting the division with contract‑related administrative responsibilities. The role also contributes to cross‑functional operational activities. Key Responsibilities: Collections & Customer Engagement (50%) Review aging reports and prioritize high‑risk or significantly past‑due accounts (60-90+ days). Prepare and send account statements. Contact customers by phone and email regarding overdue balances and delays. Resolve disputes and negotiate payment arrangements. Build and maintain effective relationships to drive improved payment performance. Analysis & Reporting (20%) Analyze delinquency trends and identify root causes. Prepare weekly/monthly reports on collections status and high‑risk accounts. Provide insights to leadership and sales to prevent future delays. Contract Manager Support (15%) Assist with contract pricing reviews and ensure documentation accuracy. Support bid preparation and installation pricing. Handle administrative tasks tied to contracts and billing. Department Projects & Cross-Functional Support (15%) Participate in initiatives related to pricing, billing, and contract administration. Maintain databases and customer pricing records. Support the QBD team during peak business times. What You Need to Succeed: Associate's degree in Accounting, Finance, or a related field - OR equivalent relevant work experience. Minimum 1 year in Accounts Receivable. Collections experience preferred. Skills & Qualifications Strong organizational and time‑management abilities. Self‑motivated, proactive, and positive team contributor. Excellent communication (written, verbal, listening). Strong interpersonal, negotiation, and problem‑solving skills. Proficiency in Microsoft Word and Outlook. Intermediate Excel skills What KI Offers You: Participation in our Employee Stock Ownership Plan (ESOP): As an employee, you will have stock ownership in the company. Competitive Health, Dental, & Vision Insurance: Comprehensive coverage for your well-being. A 401(k) Plan with Company Match: A retirement savings plan with employer contributions. Paid Vacation, Sick Days, & Holidays: Time off to recharge and spend with loved ones. Wellness Resources: Access to an on-site fitness center, fitness reimbursement program, and on-site nurse. Onsite Café: Enjoy a full breakfast and lunch menu right at work. Employee Product Discounts: Special pricing on company products. Educational Reimbursement Program: Support for degree programs and certifications. Full Benefits Package: Includes life insurance, short-term disability, long-term disability, and an Employee Assistance Program (EAP).
    $33k-43k yearly est. 12d ago
  • Accounts Receivable Specialist

    Shoptikal, LLC

    Account specialist job in Green Bay, WI

    Accounts Receivable - Medical Billing Specialist $500 Sign on Bonus On Site - Green Bay, WI For over 40 years, Shopko Optical has been delivering high-quality products and services by combining state-of-the-art technology, exceptional eye care, and hometown Midwestern values to improve the sight and lives of our patients. As we expand, we are continually looking for innovative and motivated people to join in Shopko Optical's growth and success. As part of the corporate team, headquartered in Green Bay, WI, you will have the opportunity to support our optical centers and the communities we serve through a variety of roles including finance, marketing, human resources, merchandising, information technology, real estate, and more. We offer a competitive benefit package including medical, dental and vision plans as well as disability coverage, 401k, and paid time off, including volunteer time. Our teammates have opportunities for professional development that promotes our company values to ensure we continually deliver great care to our patients, our customers, and each other. POSITION SUMMARY: Apply payment to outstanding claims and follow up on any unpaid claims or late payments to assigned accounts. Accurately log reconciliation information so timely follow up may be completed with Payers. DUTIES AND RESPONSIBILITIES: PAYMENT PROCESSING & AR MANAGEMENT Apply 3 rd party payments to accounts receivable in a timely manner Respond promptly and professionally to mail, email and phone inquiries from insurance companies, stores, Safety customers and on occasion patients Download and run remittance files provided by 3 rd party payers; including 835 when available Print and mail paper claims as needed Monitor Service Now tickets and resolve issues as required Utilize insurance company portals to reconcile claims when necessary Communicate with teammates and internal business partners as needed Manage assigned accounts to identify outstanding AR, identify root cause for lack of payment and follow up as necessary CLAIM RECONCILIATION Research and reconcile unpaid or underpaid claims, including aged claims Inform manager of any issues or unusual occurrences as they happen and escalate issues appropriately Correct if necessary and resubmit claims as needed and communicate with stores when store billing processes need correction Engage with insurance companies via email and/or phone meetings to address and resolve claim issues MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High School Diploma or equivalent 2+ years' health care business experience; retail optical business desired Able to work cross-functionally with excellent attention to detail and follow through Strong interpersonal relationship skills Analytical, organizational and problem-solving skills Good oral and written communication skills; able to communicate effectively across all levels of the organization and with Lead or AR Manager Proven ability to work collaboratively in a matrix environment Proficient with the Microsoft Office Suite of programs ESSENTIAL FUNCTIONS & WORK REQUIREMENTS Ability to effectively communicate at all levels within the organization through written and two-way verbal communication Able to read and write at a high school graduate level Able to lift 10 to 20 pounds Able to sit or stand for extended periods of time Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.) Able to work normal office hours to meet established deadlines Able to travel independently to support Company objectives and personal development These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
    $33k-43k yearly est. Auto-Apply 60d+ ago
  • Accounts Receivable Specialist

    Englewood Marketing 4.0company rating

    Account specialist job in Green Bay, WI

    Impact The Accounts Receivable Specialist/Credit Analyst supports the company's distribution operations by evaluating customer creditworthiness, monitoring account performance, ensuring payment by managing customer invoices, collecting payments, and resolving billing issues to maintain healthy cash flow, and managing credit risk across a high-volume customer base. NOTE: This is not a remote position, must work onsite at our corporate office in Green Bay, WI. Essential job functions Review and analyze customer credit applications, financial statements, credit reports, and trade references. Recommend credit limits and payment terms in accordance with company policy and industry risk standards. Partner closely with sales and the distribution/operations team to ensure timely order release while managing credit holds. Monitor open receivables and aging reports to identify late payments, credit concerns, or trends impacting cash flow. Communicate with customers to resolve billing discrepancies, payment issues, or collection needs. Maintain accurate customer credit files and update account information as needed. Support high-volume customer onboarding by processing credit evaluations quickly and accurately. Prepare periodic reports on credit exposure, past-due accounts, and risk assessments. Support continuous improvement efforts involving credit policies, order-to-cash processes, and internal controls. Ensure compliance with company financial policies and applicable regulations. Qualifications Associate or Bachelor's degree in Finance, Accounting, Business, or related field Prior experience in accounts receivable, credit analysis, or financial/customer account evaluation Accounts Receivable experience in a distribution or B2B environment preferred. Strong understanding of financial statements, credit scoring, and risk assessment. High proficiency with Microsoft Excel and ERP systems (experience with inventory/distribution systems a plus). Strong communication skills for working with customers, sales, and operations High accuracy, strong organization, and ability to work in a fast-paced, deadline-driven environment. Ability to balance risk with customer service expectations. Handle multiple and concurrent tasks Willingness to learn quickly and adapt to change in a fast-paced environment Tactful and courteous relations with customers Positive attitude and work well in a team atmosphere Ability to work independently in the absence of immediate supervision Behavioral attributes A commitment to self-improvement The ability to embrace and continually adapt to change A positive attitude even when unexpected challenges arise A willingness to take responsibility and be accountable for achieving personal and team results Ability to foster a positive team environment ADA requirements Frequently required to sit; talk or hear and use hands to handle or touch objects or controls Regularly required to stand and walk On occasion, may be required to stoop, bend or reach above the shoulders Must occasionally lift up to 25 pounds Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Disclaimer The above statements reflect the general details necessary to describe the principle functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.
    $32k-39k yearly est. Auto-Apply 56d ago
  • Accounts Receivable Specialist

    Bayview Industries of Green Bay 3.6company rating

    Account specialist job in Green Bay, WI

    Full-time Description Summary: Accounts Receivable Specialists provide financial, customer, and administrative services to ensure efficient, timely, and accurate payment of assigned accounts. Responsibilities: Apply customer payments recording cash, checks, ACH, wires, and credit card transactions. Prepare daily bank deposits. Research and solve payment discrepancies across customer assignments. Process credit card payments and refunds to cards. Settle sales adjustments and customer returns on accounts. Investigate and resolve customer inquiries. Works with Credit and Collections department on account reconciliation. Run and review monthly reports for account reconciliation Performs other related duties as required and assigned. Requirements Qualifications: Associate degree or equivalent from a two-year college or technical school preferred. One year or more related experience and/or training required. Superior customer service skills with a high degree of professionalism. Ability to enter payment information efficiently while maintaining excellent attention to details and accuracy. Proficient in Microsoft Office Suite. Strong organizational, prioritization, and troubleshooting skills. Demonstrates positive behavior and attitude. Ability to succeed in a team environment as well as independently. Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. Health benefits include medical, dental and vision insurance. A wellness program with incentives. Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. Work-Life balance supported by a generous amount of paid time off and holidays to recharge. Additional perks include employee discounts, company events and recognition programs. ***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado. ***
    $32k-37k yearly est. 19d ago
  • Accounts Receivable Specialist

    Creative Financial Staffing 4.6company rating

    Account specialist job in Oshkosh, WI

    Accounts Receivable Specialist - Oshkosh, WI Company: CFS - Hiring for a Global Leader in Manufacturing Why This Opportunity Stands Out Join a well-established organization known for stability and growth. Collaborative team environment with strong cross-functional interaction. Employees describe the culture as: “Supportive leadership that values input and ideas.” “Great work-life balance and flexibility.” “Opportunities for advancement and professional development.” Be part of a company that invests in its people and fosters long-term careers. Key Responsibilities Process and manage accounts receivable and collections transactions accurately and on time. Take in new customer orders, verify documentation, and ensure all required information is complete for accurate processing. Set up jobs in the system for billing purposes and maintain accurate records. Participate in order review meetings to confirm documentation and resolve any discrepancies. Work closely with shipping and receiving teams to coordinate billing and ensure smooth order fulfillment. Qualifications Associate's or Bachelor's degree in Accounting, Finance, or related field is a plus. 2+ years of AR experience in a corporate or manufacturing environment. Strong attention to detail and organizational skills. Proficiency in ERP systems and Microsoft Excel. Excellent communication skills and ability to work cross-functionally with operations teams. Compensation & Benefits Competitive salary based on experience. Comprehensive benefits package including health, dental, vision, and 401(k). Opportunities for growth within a global organization. Salary: 42,000 - 48,000 #INJAN2026 Accounts Receivable Specialist, AR, Billing, Project Billing, Collections
    $32k-39k yearly est. 1d ago

Learn more about account specialist jobs

How much does an account specialist earn in Appleton, WI?

The average account specialist in Appleton, WI earns between $31,000 and $76,000 annually. This compares to the national average account specialist range of $28,000 to $62,000.

Average account specialist salary in Appleton, WI

$49,000

What are the biggest employers of Account Specialists in Appleton, WI?

The biggest employers of Account Specialists in Appleton, WI are:
  1. DTS Fluid Power
  2. Applied Industrial Technologies
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