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Advanced repair agent vs services clerk

The differences between advanced repair agents and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $30,440 average annual salary of an advanced repair agent.

The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a services clerk are math, basic math, and customer service.

Advanced repair agent vs services clerk overview

Advanced Repair AgentServices Clerk
Yearly salary$30,440$31,246
Hourly rate$14.63$15.02
Growth rate6%-4%
Number of jobs46,009149,892
Job satisfaction--
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 34%
Average age4343
Years of experience--

What does an advanced repair agent do?

Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.

What does a services clerk do?

The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.

Advanced repair agent vs services clerk salary

Advanced repair agents and services clerks have different pay scales, as shown below.

Advanced Repair AgentServices Clerk
Average salary$30,440$31,246
Salary rangeBetween $25,000 And $35,000Between $25,000 And $38,000
Highest paying City-Fairfield, CT
Highest paying state-Vermont
Best paying company-United States Courts
Best paying industry-Retail

Differences between advanced repair agent and services clerk education

There are a few differences between an advanced repair agent and a services clerk in terms of educational background:

Advanced Repair AgentServices Clerk
Most common degreeBachelor's Degree, 40%Bachelor's Degree, 34%
Most common majorComputer ScienceBusiness
Most common college--

Advanced repair agent vs services clerk demographics

Here are the differences between advanced repair agents' and services clerks' demographics:

Advanced Repair AgentServices Clerk
Average age4343
Gender ratioMale, 85.5% Female, 14.5%Male, 42.5% Female, 57.5%
Race ratioBlack or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8%Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7%
LGBT Percentage4%4%

Differences between advanced repair agent and services clerk duties and responsibilities

Advanced repair agent example responsibilities.

  • Manage an android application using java with eclipse and android SDK tools.
  • Maintain PCs, mobile devices, and networks, including operating system.
  • Interface with customers bringing their home PCs in for diagnosis or repair.
  • Repair apple products such as ipads, iphones, headphones, ipod touch.
  • Train other agents on how to perform initial diagnosis of client issue and troubleshoot computers to determine an efficient resolution.
  • Provide technical expertise to troubleshoot networking setup and repair utilizing advance diagnostics.
  • Show more

Services clerk example responsibilities.

  • Conduct routine inspections and manage mechanics payroll data utilizing ADP.
  • Require knowledge of basic math and measurements.
  • Possess basic math skills necessary to count down drawers.
  • Operate the POS system, customer service, preparing food to order and cleaning work stations and refilling food trays.
  • Register students, run reports and report cards.
  • Inspect all receive chemicals, perishables, office and laboratory items.
  • Show more

Advanced repair agent vs services clerk skills

Common advanced repair agent skills
  • Consumer Electronics, 22%
  • Client Devices, 17%
  • Geek, 16%
  • Customer Service, 6%
  • Phone Calls, 5%
  • Troubleshoot, 4%
Common services clerk skills
  • Math, 19%
  • Basic Math, 17%
  • Customer Service, 9%
  • Cleanliness, 8%
  • Patients, 6%
  • Slicers, 5%