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The differences between advanced repair agents and services clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a services clerk has an average salary of $31,246, which is higher than the $30,440 average annual salary of an advanced repair agent.
The top three skills for an advanced repair agent include consumer electronics, client devices and geek. The most important skills for a services clerk are math, basic math, and customer service.
| Advanced Repair Agent | Services Clerk | |
| Yearly salary | $30,440 | $31,246 |
| Hourly rate | $14.63 | $15.02 |
| Growth rate | 6% | -4% |
| Number of jobs | 46,009 | 149,892 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 34% |
| Average age | 43 | 43 |
| Years of experience | - | - |
Advanced repair agents are skilled professionals who are responsible for creating a supportive environment for customers by offering technology-related and solution-based recommendations to solve their repair needs. These agents are required to ask their customers the right questions and listen to them carefully while taking detailed noted about their software and hardware issues. They must collaborate with other team members to diagnose technology issues by performing troubleshooting activities and using their specialty software. Advanced repair agents must also answer phone calls to assist customers in solving simple technology problems.
The main role of service clerks is to provide excellent service to customers. They are responsible for varied tasks, which include handling complaints from customers, processing register transactions, and promoting the company's services and products. It is also their job to take orders, maintain an organized and clean cash register, and scan information about bills and payments. To be qualified for this position, one should have a high school diploma, excellent communication, interpersonal and customer service skills, and attention to detail.
Advanced repair agents and services clerks have different pay scales, as shown below.
| Advanced Repair Agent | Services Clerk | |
| Average salary | $30,440 | $31,246 |
| Salary range | Between $25,000 And $35,000 | Between $25,000 And $38,000 |
| Highest paying City | - | Fairfield, CT |
| Highest paying state | - | Vermont |
| Best paying company | - | United States Courts |
| Best paying industry | - | Retail |
There are a few differences between an advanced repair agent and a services clerk in terms of educational background:
| Advanced Repair Agent | Services Clerk | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 34% |
| Most common major | Computer Science | Business |
| Most common college | - | - |
Here are the differences between advanced repair agents' and services clerks' demographics:
| Advanced Repair Agent | Services Clerk | |
| Average age | 43 | 43 |
| Gender ratio | Male, 85.5% Female, 14.5% | Male, 42.5% Female, 57.5% |
| Race ratio | Black or African American, 9.9% Unknown, 7.1% Hispanic or Latino, 19.6% Asian, 6.6% White, 56.1% American Indian and Alaska Native, 0.8% | Black or African American, 10.5% Unknown, 6.9% Hispanic or Latino, 20.9% Asian, 6.2% White, 54.8% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 4% | 4% |