What should I study to become a receptionist?

Question

Zippia Team · Accepted Answer

To be a receptionist, you should study skills like typing, email communication, and customer service. Some jobs might require you to have completed an educational program related to office administration or that you hold a certificate in various computer programs.

Office administration training and certificate programs may cover general office skills or advanced knowledge of specific computer programs.

Many colleges provide training courses where students can develop the computer, business communication, and technical skills needed for office administration. Some of these programs culminate in a professional diploma or certificate.

Courses typically include introductory and advanced classes in particular computer software applications, such as Excel, Windows, or word processing. A course on the use of general office equipment might also be included.

There are no special certifications or degrees required for this profession. To be labeled a certified professional receptionist, candidates must present proof of experience, continuing education, and recommendations to the National Association of Professional Receptionists.

Some people might choose to become certified in particular computer skill levels or systems.

The job outlook for receptionists will increase by 4% between 2019 and 2029, according to the BLS. In addition, these professionals made a median annual salary of $31,110 in 2020 per BLS data.