Appointment clerk vs desk receptionist

The differences between appointment clerks and desk receptionists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an appointment clerk and a desk receptionist. Additionally, a desk receptionist has an average salary of $32,434, which is higher than the $31,753 average annual salary of an appointment clerk.

The top three skills for an appointment clerk include patients, computer system and primary care. The most important skills for a desk receptionist are scheduling appointments, customer service, and front desk.

Appointment clerk vs desk receptionist overview

	Appointment Clerk	Desk Receptionist
Yearly salary	$31,753	$32,434
Hourly rate	$15.27	$15.59
Growth rate	-	-
Number of jobs	104,260	41,301
Job satisfaction	-	-
Most common degree	High School Diploma, 29%	Bachelor's Degree, 66%
Average age	42	42
Years of experience	2	2

Appointment clerk vs desk receptionist salary

Appointment clerks and desk receptionists have different pay scales, as shown below.

	Appointment Clerk	Desk Receptionist
Average salary	$31,753	$32,434
Salary range	Between $22,000 And $43,000	Between $25,000 And $41,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between appointment clerk and desk receptionist education

There are a few differences between an appointment clerk and a desk receptionist in terms of educational background:

	Appointment Clerk	Desk Receptionist
Most common degree	High School Diploma, 29%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	-	-

Appointment clerk vs desk receptionist demographics

Here are the differences between appointment clerks' and desk receptionists' demographics:

	Appointment Clerk	Desk Receptionist
Average age	42	42
Gender ratio	Male, 14.5% Female, 85.5%	Male, 25.5% Female, 74.5%
Race ratio	Black or African American, 12.5% Unknown, 4.5% Hispanic or Latino, 22.7% Asian, 5.9% White, 53.5% American Indian and Alaska Native, 0.9%	Black or African American, 10.8% Unknown, 4.4% Hispanic or Latino, 18.3% Asian, 6.7% White, 59.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between appointment clerk and desk receptionist duties and responsibilities

Appointment clerk example responsibilities.

Manage booking and statistical spreadsheets for mammography and cervical cancer screening outreach care projects.
Confirm TRICARE data in CRIS, and update patient's demographics in CHCS.
Schedule patient appointments, prepare medical charts for new patients, maintain organization and ensure confidentiality of medical records.
Use of AS400 software to complete tasks.10.
Adhere to strict HIPPA regulations.
Complete all tasks while complying with HIPPA

Desk receptionist example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Document and identify doctors' availability and schedule appointments utilizing AVImark scheduling software.

Appointment clerk vs desk receptionist skills

Common appointment clerk skills

Patients, 24%
Computer System, 7%
Primary Care, 6%
Medical Care, 5%
Phone Calls, 5%
Booking, 5%

Common desk receptionist skills

Scheduling Appointments, 24%
Customer Service, 21%
Front Desk, 15%
Check-In, 10%
Emergency Situations, 4%
Office Equipment, 4%