Aquatics manager vs call center manager

The differences between aquatics managers and call center managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a call center manager has an average salary of $37,614, which is higher than the $36,553 average annual salary of an aquatics manager.

The top three skills for an aquatics manager include customer service, CPR and cleanliness. The most important skills for a call center manager are strong customer service, customer satisfaction, and call center management.

Aquatics manager vs call center manager overview

	Aquatics Manager	Call Center Manager
Yearly salary	$36,553	$37,614
Hourly rate	$17.57	$18.08
Growth rate	10%	6%
Number of jobs	94,481	123,791
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 60%
Average age	47	47
Years of experience	-	-

Aquatics manager vs call center manager salary

Aquatics managers and call center managers have different pay scales, as shown below.

	Aquatics Manager	Call Center Manager
Average salary	$36,553	$37,614
Salary range	Between $23,000 And $56,000	Between $23,000 And $60,000
Highest paying City	Baltimore, MD	Baltimore, MD
Highest paying state	Alaska	Maryland
Best paying company	Univ Of Colorado-Colorado Spgs	Scantron
Best paying industry	Professional	Technology

Differences between aquatics manager and call center manager education

There are a few differences between an aquatics manager and a call center manager in terms of educational background:

	Aquatics Manager	Call Center Manager
Most common degree	Bachelor's Degree, 75%	Bachelor's Degree, 60%
Most common major	Business	Business
Most common college	University of Southern California	University of Pennsylvania

Aquatics manager vs call center manager demographics

Here are the differences between aquatics managers' and call center managers' demographics:

	Aquatics Manager	Call Center Manager
Average age	47	47
Gender ratio	Male, 51.3% Female, 48.7%	Male, 52.6% Female, 47.4%
Race ratio	Black or African American, 7.8% Unknown, 4.7% Hispanic or Latino, 13.1% Asian, 7.4% White, 66.3% American Indian and Alaska Native, 0.7%	Black or African American, 7.7% Unknown, 4.7% Hispanic or Latino, 13.0% Asian, 7.5% White, 66.3% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between aquatics manager and call center manager duties and responsibilities

Aquatics manager example responsibilities.

Ensure first-rate lifeguard performance during pool hours, providing maximum safety and customer satisfaction.
Examine injured individuals, administer first aid.

Call center manager example responsibilities.

Lead the project to upgrade the WFM system to the current vendor version.
Evaluate phone activity and trends for CMS staffing and re-training, and manage WFM, CTI and CRM implementation.
Manage remote locations to ensure SLA's & KPI's are met within parameters of 3rd party contract (s).
Monitor and manage each team member's performance metric goals to ensure alignment with business processes and external client SLA expectations.
Accomplish Medicare standards with qualitative and quantitative measures.
Manage quality improvement initiatives for areas of responsibility and ensure compliance with ISO indicators and other mandate standards.

Aquatics manager vs call center manager skills

Common aquatics manager skills

Customer Service, 29%
CPR, 16%
Cleanliness, 9%
CPO, 8%
Water Safety, 5%
Swim Lessons, 4%

Common call center manager skills

Strong Customer Service, 17%
Customer Satisfaction, 7%
Call Center Management, 4%
Process Improvement, 4%
Center Management, 4%
Payroll, 4%

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Executive Management Industry
Aquatics Manager
Aquatics Manager vs Call Center Manager

Updated January 8, 2025

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