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Assistant manager jobs in Puerto Rico - 173 jobs

  • Company Performance Manager

    The Walt Disney Company 4.6company rating

    Assistant manager job in San Juan, PR

    Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow cast, crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today! The Company Performance Manager is responsible for overseeing the quality, coordination, and execution of all ship-wide entertainment events and offerings. This role involves collaboration with various entertainment, technical, and operational teams to ensure seamless performance operations, while also providing leadership and support for the cast and crew. You will report to the **Assistant Cruise Director** Level: **2 1/2 striped officer** **Responsibilities :** + Provide Leadership and Company Management for multiple performer groups including Mainstage performers, Shipwide performers, Restaurant performers, and Musicians. + Inspire and motivate performance, provide leadership, mentorship, training, and onboarding. + Create and maintain schedules, manage time sheets, manage personnel files, write and conduct performance reviews, and implement disciplinary actions as necessary. + Process pre-approved leave requests, family travel, dining arrangements, and other ship-wide forms. + Oversee compliance with Maritime Labor Convention (MLC) 2006 Hours of Rest regulations, ensuring daily corrections in SuperSTAR timekeeping and using the disciplinary matrix when needed. + Act as the primary liaison for onboard Athletic Trainers, managing logistics, scheduling, and communication with shoreside teams for the Select Medical Operation. + Serve as "leader of leader" for the Entertainment Manager and the entire Family and Adult activities team, ensuring high quality delivery of programs in alignment with standards. Ensure Entertainment Manager is effectively leading and managing their team. + Ensure the safe and smooth operation of shows and rehearsals while sustaining and improving show quality in alignment with standards and defined creative intent. + Partner with the Stage Manager, Senior WDT, and entertainment officers to ensure consistent performance quality, offering regular feedback and collaborating on improvement opportunities. + Collaborate with the Stage Manager, Character Manager, Senior Technician Shipwide, and Senior Costume Technician to ensure the smooth operation of all shows and technical aspects. + Oversee shipwide music offerings, ensuring sound quality and the setup of musician equipment in various venues, including outer deck areas, dining areas, and Disney Castaway Cay/Disney Lookout Cay. + Partner with Entertainment Technical team on the logistics of musician equipment, background music balance, and costuming needs. + Work with the shoreside Entertainment team to provide feedback for script adjustment requests for all ship wide events and coordinate changes for special performances and holiday enhancements. + Collaborate with the Entertainment Integration Manager to ensure accurate content for shipwide events is reflected in the Navigator App. + Make real-time operational decisions with the Stage Manager regarding weather, technical issues, performer injuries, and costuming challenges. + Make immediate operational decisions outside the scope of normal procedures, when necessary, especially in the absence of higher-level leadership or when safety concerns arise. + Complete daily reports outlining show quality and any issues needing attention. + Monitor guest satisfaction scores and propose improvements, working with the Assistant Cruise Director on event placements to optimize guest flow. **Basic Qualifications :** + 3+ of entertainment leadership experience in a creative, operational, or production-related field including performer management. + Strong technical/theatrical background with previous experience in live entertainment, theater, or performance environments; experience in Disney Entertainment Operations, Disney Live Entertainment and/or shipboard entertainment preferred. + Proven ability to coach, provide constructive feedback, and manage disciplinary actions while maintaining positive relationships with cast, creative, and production teams. + Clear, confident communication and decision-making skills, with the ability to remain calm and focused under pressure, especially in fast-paced, high-stress environments. + Excellent problem-solving skills, strong initiative, and the ability to handle multiple demands simultaneously while adapting quickly to changing operational needs. + Transparent and open leadership approach, with a focus on integrity, confidentiality, and leading by example. + Highly organized with strong scheduling and prioritization abilities, and proficiency in Microsoft Office (Excel, Word, Outlook); ability to quickly learn new software programs and digital platforms. + Strong interpersonal skills and respect for performers, with an understanding of their needs and a commitment to maintaining high show quality standards. + Familiarity with maritime operations and compliance with industry safety regulations (e.g., MLC 2006) is a plus. **Preferred Qualifications:** + Bachelor's degree in Theatre, Performing Arts, Entertainment Management, Stage Management, or a related field preferred, or equivalent professional experience in entertainment management. **Additional Information :** This is a **SHIPBOARD** role. You must: + Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel + Be willing to follow and perform safety role, emergency responsibilities, and associated responsibilities as specified in the ship Assembly Plan + Be willing to uphold the general safety management responsibilities as specified in the Safety Management System in areas and operations under their control + If applicable, be willing to share a confined cabin with other crew members and appreciative of working and living in a multicultural environment that has strict rules and regulations Your Responsibilities: + Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this) + Complete a pre-employment medical + Obtain a criminal background check + Bring approved work shoes ** _Disney Cruise Line_ is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination. **Job ID:** 1324878BR **Location:** United States **Job Posting Company:** "Disney Cruise Line" The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.
    $57k-81k yearly est. 12d ago
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  • Inbound Operations Manager

    HD Supply Management 4.6company rating

    Assistant manager job in Puerto Rico

    Preferred Qualifications Bachelor's degree in a related field. 7+ years of experience working in a distribution center, including 3+ years of management experience. Lead the operation of a Distribution Center in support of company goals. Provide input and feedback on all operations processes and results to DC Manager. Responsible for providing input to DC Manager for departmental strategic and operations planning, financial management, operational reporting and communication, fleet management, departmental process improvement, compliance, and inventory management. Major Tasks, Responsibilities, and Key Accountabilities Provides departmental input to DC Manager for development of operating plans for warehouse and transportation operations in support of organizational goals including facility, equipment and staff. Identifies departmental financial resources necessary to support operating plan and provide cost justification for departmental spending; participates with DC Manager in the development of department operating budgets. Provides process improvement recommendations to DC Manager and implements process improvement action plans within the department. Conducts routine departmental analysis on functions, processes, asset utilization (equipment, resources, and labor) and communicates results of departmental analysis to DC Manager. Leads associates to be fully compliant with all safety and Hazmat rules and regulations, legal regulations, and human resource policies; ensures safety and security of associates, facility, equipment, and inventory relevant to department. Reports safety and security discrepancies to DC Manager. Manages performance of Assistant Manager and/or hourly associates and recognize, train, coach, counsel, and take corrective action when warranted. Performs other duties as assigned. Nature and Scope Solutions require analysis and investigation. Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. Manages a group or team of professional individual contributors and/or indirectly supervises support staff. Work Environment Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes. Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward. Typically requires overnight travel 5% to 20% of the time. Education and Experience Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $42k-65k yearly est. Auto-Apply 5d ago
  • Aerie - Sales Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Assistant manager job in Ponce, PR

    YOUR ROLE As the part-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results. You're a people leader: You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room. You've got a love of training: You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture. You know that teamwork makes the dream work: You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning! You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $55k-65k yearly est. Auto-Apply 34d ago
  • Sales Lead (Full-Time) @ Wyndham Rio Mar

    Event Network 4.5company rating

    Assistant manager job in Puerto Rico

    The Role: As a Sales Lead, you'll be an integral part of our store's day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for someone who thrives on delivering exceptional service in a fun, dynamic environment. What You'll Do: Lead by example and provide top-notch guest service to ensure every visitor has the best shopping experience possible. Engage with guests in a lively, welcoming, and entertaining manner, turning ordinary shopping trips into exciting adventures. Support store operations, from handling cash to managing inventory, and keep things running smoothly for your fellow team members. What We're Looking For: Retail rockstar with prior experience as a keyholder or in a supervisory role. Merchandising maven with a flair for organizing and presenting products that catch guests' attention. A friendly, outgoing personality that naturally draws people in. Comfortable with a flexible schedule - weekends, evenings, and holidays are part of the fun! Someone who loves to interact with guests of all ages and is proactive in showcasing our amazing products. Physical Demands: Frequent standing, walking, and occasional reaching, climbing, kneeling, or crouching. Must be able to lift and move up to 40 pounds regularly.
    $26k-35k yearly est. 6d ago
  • Retail Supervisor, Full Time - Out At Montehiedra - Kids and Baby

    The Gap 4.4company rating

    Assistant manager job in San Juan, PR

    About Gap Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread that's run through those five decades is the phenomenal people that make up our brand - our employees and our customers. People who are rooted in the legacy that makes Gap what it is, but who are also focused on the future. People who want to leave the world better than they found it. We've built our brand on staying true to our roots while always being out in front of what's next. If you want to be part of an iconic American brand, and help lead the way for where we're headed, we'd love to have you join us. About the Role In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience. What You'll Do * Consistently treat all customers and employees with respect and contribute to a positive work environment. * Promote customer loyalty by educating customers about our loyalty programs. * All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience. * Support sales leader during (non-peak) hours, with the customer as the primary focus * Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner * Build and share expertise in the product lifecycle * Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * You embody Gap Inc's Purpose, Mission, Vision, Values and Behaviors * Provides clear and direct communication of expectations. * Ability to utilize technology effectively to engage with customers and team to meet goals * Demonstrate interest and initiative towards continuous improvement and growth * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds. Benefits at Gap * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $23k-30k yearly est. 60d+ ago
  • Hs Operational Manager

    Boys & Girls Club 3.6company rating

    Assistant manager job in San Juan, PR

    GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures. Responsible for contract development and management. Explore and research facility opportunities. Negotiate leases and contracts, also responsible for the oversight of tenant leases. Prepare and coordinate job bids, repair costs and estimates. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.) Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment. Coordinate facility construction, renovations and playground development. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community. Management of requests and needs related to information technology systems Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations. Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement. Facilitate the Facilities Committee. Responsible for the operation's material inventories and their distribution to the operation. Monitors the inventory of site materials, supplies, and equipment; places orders for the center. Assesses current and future facility needs; makes recommendations to the Head Start Director. Development and implementation of the operational inkind plan Submits monthly the in-kind contributions, volunteer report and all program activities. Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing. Development of the operational and programmatic calendar Establishes and maintains property records in accordance with organizational regulations and policies. Prepares annual property inventories and submits the corresponding reports Certifies the deregistration and registration orders to the program property registry Manage data platforms related to head start program operations Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start. Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives. Coordinate with leadership team on operational aspects of all school events Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements Perform other related duties as assigned by the HS/EHS Director. SUPERVISION EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience. Minimum of three years professional level management and supervision of a department or agency. Knowledge and experience in business and human resource practices. At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities Background and understanding of child preventative health, including EPSDT requirements for children 0-5 Bilingual Required- translation and interpretation (language(s) - program specific). Maintain certification in CPR and First Aid. Physical exam and background checks are required for this position. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. Must have a valid driver's license and reliable transportation. Ability to interact effectively with people from diverse backgrounds Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation Must be honest, dependable and able to meet deadlines Self-motivated and able to work independently PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work is generally performed in an office environment. Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard office equipment generally used includes: Telephone Personal Computer (monitor, keyboard, and mouse) or Tablet Printer/Photocopy Machine Calculator May be required to operate a motor vehicle during the course of duties. ORGANIZATIONAL VALUES: Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
    $35k-47k yearly est. Auto-Apply 40d ago
  • Assistant General Manager (AGM)

    Legends Global

    Assistant manager job in Puerto Rico

    ASM Global the leader in privately managed public assembly facilities, has an excellent opening for an Assistant General Manager for the Administration at Coliseo de Puerto Rico. The Assistant General Manager is responsible for the day-to-day activities of the assigned operationally focused departments within the facility. The AGM is also responsible for reinforcing a "one team" approach with all departments and contractors within the venue. The role includes helping facilitate optimum efficiency by maximizing revenue, ensuring budget expenses are monitored appropriately and providing exceptional customer service for internal and external clients. The work is to continuously improve the reputation and high standards of the facility within the industry that lead to positive client experiences. ESSENTIAL DUTIES Include the following. Other duties may be assigned: Improve operational efficiencies by maximizing departmental synergies through fostering a "one team" environment with all working units within the facility. The AGM will oversee the following departments: Booking, Marketing, Finance, Food and Beverage, Box Office, Advertising, Security, Production, Operations, Parking, and related operations by performing the following duties personally or through subordinates. Assures the coordination, implementation, and administration of specific plans and programs prescribed by General Manager, and/or corporate directives, to include but not limited to maintaining high standards of excellence in customer service, employee training and development, quality assurance, energy efficiency/sustainability, safety/emergency, information technology, asset maintenance, crowd control and crisis management procedures. Implement facility policies and goals in accordance with the ASM Global management contract, client's objectives, and corporate policy. Meet on a consistent basis with the assigned Department Heads for quality results and clarity of communication to review activity, budget reports, planning needs, projects, personnel, key obstacles, and reasons for celebration. Responsible for contractor compliance within the facility ensuring adherence to established polices/procedures at the facility for contractors assigned by GM. Build special "project teams" as needed to create quality deliverables that serve the venue the staff and the client well. Establish and maintain effective working relationships with clients, tenants, employees, contractors, public as well as key stakeholders. Ensure all codes, laws, ordinances, policies, procedures, risk management, safety precautions, rules, regulations, and emergency procedures are followed. Implement process and procedures within the departments to establish "best practices" and maintain customer service standards that are designed to create a positive and professional image in-line with those of a first-class facility to generate repeat business. Assist in the preparation of the annual budget and capital project budget for future repairs and improvements to the venue. Respond to crowd control and/or crowd management situations in a prompt, calm, and decisive manner during crisis situations. Be able to step in for the General Manager for meetings, presentations and in addressing client concerns as needed. Conduct performance appraisals and disciplinary actions for staff. Interview, hire and train staff. Remain current on national trends in the industry and local market changes that affect the facility. Supervisory Responsibilities Directly supervises the Receptionist. Carries out supervisory responsibilities in accordance with ASM's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Communicate effectively with others both orally and in written form. Experienced in successful team building focused on creative & solution focused deliverables while exhibiting a "can do" attitude. Must have experience in project and budget management as well as software implementation and training. Knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning. Must work effectively under pressure and/or stringent schedule and produce accurate results. Strong orientation towards hospitality/customer service for the meeting, convention, and entertainment industry. Proficient in using and training others in technology to enhance the visitor experience and operational efficiency of the facility. Bachelor's degree in Management/Business/Hospitality or related field preferred or professional equivalent. 5 years of experience working in or with venues at a senior management level. Experience in Windows, Power Point, Microsoft Office software required and experience with Event Management and Maintenance Management Software preferred. Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) workdays and extended numbers of days Must be able to speak, read, and write Spanish and English. Must have professional attitude and appearance Skills and Abilities Excellent organizational, planning and problem-solving skills Excellent communication and interpersonal skills Ability to work with and maintain highly confidential information is required Ability to work simultaneously with a broad variety of vested interest groups and to foster a cooperative environment Demonstrated knowledge of the principles and practices used in the successful management of entertainment or convention facilities of a similar description Ability to anticipate problems and implement immediate corrective action Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the entertainment industry Considerable knowledge of event solicitation and presentation, public relations, advertising and media relations and event planning Considerable knowledge of safety regulations and other federal, state or local laws and regulations Strong orientation towards hospitality/customer service for the meeting, convention and entertainment industry Basic knowledge of facility operating standards, building maintenance, custodial, personnel and office management Effective supervisory skills. Ability to deal effectively with human resource and personnel problems; to deal constructively with conflict; to motivate, provide counsel and execute applicable solutions Ability to manage a facility of same size and type Must be able to work a flexible schedule including early mornings, days, evenings, weekends, holidays, extended (long) work days and extended numbers of days Must be able to speak, read, and write Spanish and English. Must have professional attitude and appearance Computer Skills To perform this job successfully, an individual should be proficient in Microsoft Office Certificates, Licenses, Registrations No license required Note ASM reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM may require an employee to perform duties outside his/her normal description. ASM is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
    $27k-42k yearly est. Auto-Apply 60d+ ago
  • General Manager

    Upturn Co

    Assistant manager job in San Juan, PR

    Responsible for the safe and smooth functioning of a facility such as a shopping mall, a cluster of a companys office buildings, a hotel, an educational institution, a convention center, or a resort, by supervising its maintenance and by regular evaluation of its condition. Facilities Manager Job Duties Keeping an area clean, safe, and in good working condition and having good supervisory skills. Responsibilities usually include: 1) Using CMMS and schedule for cleaning and maintenance of the facility. 2) Evaluate the condition of equipment or systems such as air conditioning, generators, elevators, fire pump, etc. on a regular basis. 3) Ensuring adequate lighting in all areas. 4) Make sure the buildings are safe, in accordance with applicable regulations, and that no fire or other hazards exist. 5) Maintaining precise records of the working condition of the facilitys equipment. 6) Directing responsibilities to other staff members and evaluating their performance. 7) Preparing and conducting safety training programs. 8) Implementing new technology into processes if required. 9) Suggesting and discussing areas for improvement with management. 10) Sometimes participating in interior decorative plans, such as choosing the type of carpet or glass, keeping in mind the type of maintenance that will be required for them. 11) Establishing and overseeing recycling operations where required. 12) Making building Facilities Manager Knowledge and Skills 1) Good organizational and planning skills to ensure that all areas are taken care of in a disciplined, periodic manner. 2) Knowledge of HVAC (Heating, Ventilation, and Air Conditioning), Occupational Safety and Health Administration (OSHA), Plumbing, Masonry, and in some cases Environmental Protection Agency (EPA) principles and guidelines. 3) A keen attention to detail, especially the ability to quickly spot threats to safety.
    $44k-79k yearly est. 60d+ ago
  • General Manager

    D.C. Global Talent Inc.

    Assistant manager job in San Juan, PR

    Job DescriptionGeneral Manager Salary: Negotiable (Executive-level compensation package) We are seeking a highly experienced General Manager to lead a large-scale, full-service luxury resort destination in Puerto Rico. This role requires a proven hospitality executive with deep operational expertise across rooms, golf, food & beverage, and resort amenities, as well as the strategic mindset to support continued growth, including the launch of a residential component. This is a high-visibility leadership role with full P&L responsibility, overseeing a complex operation with 400+ guestrooms, multiple golf courses, and diverse revenue streams. Key Responsibilities Provide executive leadership and strategic direction for all resort operations Oversee financial performance, budgeting, forecasting, and profitability Lead and develop a large, multi-department leadership team Ensure exceptional guest experience across lodging, golf, dining, and amenities Drive operational excellence, brand standards, and service culture Partner with ownership and corporate stakeholders on long-term strategy Support the development and integration of a residential offering Champion compliance, safety, and risk management initiatives Qualifications Proven experience as a General Manager of a large, complex resort Demonstrated success managing 400+ room properties with multiple amenities Strong background in golf resort operations required Experience with mixed-use or residential-hospitality developments preferred Spanish fluency strongly preferred (not required) Willingness and ability to relocate to Puerto Rico Strategic, hands-on leader with strong financial acumen Must be legally authorized to work in Puerto Rico without employer sponsorship.
    $44k-79k yearly est. 4d ago
  • Casino General Manager

    Rio Mar Hospitality Management

    Assistant manager job in Ro Grande, PR

    The Casino General Manager is responsible for overseeing all aspects of casino operations, ensuring the establishment delivers exceptional guest experiences while achieving financial goals. This includes managing gaming operations, food and beverage services, and entertainment offerings. The role requires strategic planning, team leadership, compliance management, and a deep commitment to maintaining a safe, enjoyable environment for guests and employees alike. Education & Experience • Bachelor's degree in Business Administration, Hospitality Management, or a related field. • 7+ years of progressive leadership experience in casino or hospitality management. • Proven track record in financial management, customer relations, and operational oversight. • Demonstrated success in leading large teams and managing multi-department operations. • Advanced knowledge of casino operations, gaming laws, and hospitality standards. • Strong financial analysis and budgeting skills. • Exceptional interpersonal and communication abilities. • Strategic thinker with a results-driven approach to decision-making. • Proficiency in casino management systems and tools. • Puerto Rico gaming license or ability to obtain one. • Additional certifications in hospitality or gaming management are a plus. Physical Requirements • Ability to work flexible hours, including evenings, weekends, and holidays. • Requires physical stamina for long hours on the casino floor and during events. • May involve travel for business meetings, training, or promotional activities. • Work in a fast-paced, high-pressure environment with a focus on multitasking and problem-solving.Light work - Exerting up to 20 pounds of force occasionally, and /or 10 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
    $44k-79k yearly est. Auto-Apply 60d+ ago
  • Restaurant Outlet Manager - Southeast Asian

    Sitio de Experiencia de Candidatos

    Assistant manager job in Dorado, PR

    Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Leading Food and Beverage Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Ensures and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Ensures staff understands local, state and Federal liquor laws. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Establishes guidelines so employees understand expectations and parameters. • Monitors alcohol beverage service in compliance with local laws. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. • Handles guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Ensures corrective action is taken to continuously improve service results. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Ensures employees are treated fairly and equitably. Strives to improve employee retention. • Ensures employees receive on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Ensures recognition is taking place across areas of responsibility. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Assists servers and hosts on the floor during meal periods and high demand times. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $36k-50k yearly est. Auto-Apply 18d ago
  • Assistant Operations Manager (Hospitality)

    Bacardi Limited 4.7company rating

    Assistant manager job in Catao, PR

    We're seeking a dynamic Assistant Operations Manager (Hospitality) to lead daily operations and deliver unforgettable experiences at Casa BACARDÍ. YOUR OPPORTUNITY You'll oversee the daily operations of Casa BACARDÍ, ensuring all guests receive an exceptional experience, and handling any operational issues that arise. You'll coordinate with various teams, support staff, and make real-time decisions to maintain seamless service and uphold brand standards. You will be part of a vibrant global organization with strong values, where we treat each other as Family, encourage each other to be Fearless with Founder's Mentality. ABOUT YOU In this role, you'll demonstrate strong leadership, decision-making, and problem-solving skills to oversee daily operations and ensure smooth guest experiences as you example Founder's Mentality. Your ability to lead by example, manage staff effectively, and address any challenges fearlessly and promptly will be key to build a culture of "making moments matter" while "keeping the consumer at the heart of everything we do." RESPONSIBILITIES - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE Visitor Experience Leadership: * Maintain superior guest satisfaction by ensuring high standards of service, cleanliness, and smooth operational flow across all visitor touchpoints. * Proactively support guest interactions during peak demand, enhancing guest experiences through informed guidance and problem-solving. * Act as an escalation point for resolving customer inquiries and complaints swiftly, preserving and enhancing Casa BACARDÍ's reputation. * Maintain comprehensive knowledge of Casa BACARDÍ offerings to guide team members and ensure consistency in visitor experiences. Staff Supervision and Coordination: * Strategically oversee staff scheduling and assignments, aligning workforce planning with operational demands to maximize efficiency. * Directly supervise and manage Managers on Duty team, ensuring their compliance with Standard Operating Procedures (SOPs) and safety protocols, adjusting resource allocation to maintain operational balance and prevent overstaffing. * Optimize team productivity during downtime by prioritizing critical tasks like cleaning, inventory management, and preparation for peak periods. * Collaborate with HR on disciplinary issues, promoting consistent enforcement of company policies and fostering a positive work environment. * Adapt swiftly to changes in staffing needs and operational demands, ensuring continuous coverage and operational excellence. Operational Oversight and Compliance * Revenue Drive, Monitoring & Reporting: drive, track and report daily revenue, inventory, waste management, and attendance, preparing closing reports with actionable insights to support next-day operations. * Safety Management: Monitor guest activities to maintain safety compliance and provide a secure environment for visitors and staff. * Operational Improvements: Support procedural updates, ongoing staff training, and adherence to Casa BACARDÍ's operational standards. * Team Communication: Coordinate closely with the MOD team to ensure alignment and smooth communication on daily operations. * Facility Inspections: Inspect work areas and equipment regularly to ensure cleanliness and safety compliance, taking corrective action as needed to meet Casa BACARDÍ's high standards. * Trolley Operation: Safely operate the trolley in compliance with security measures, adding value to the guest experience. * Flexibility to work weekends and evenings as necessary to support events and operational needs. Revenue Goals and Strategy Implementation * Revenue Leadership: Lead efforts to meet and exceed daily revenue goals in all areas, including food, beverage, and retail. * Strategic Implementation: Develop and implement effective strategies to drive revenue, including upselling, promotional tactics, and staff motivation to encourage additional guest spending. * Team Alignment with Goals: Ensure that all team members understand and work toward revenue objectives, providing guidance on effective techniques and best practices to meet targets. Inventory & Event Support * Inventory Management: Track and manage inventory levels for bar, retail, and operational supplies, placing orders with internal and external suppliers as necessary to meet demand. * Event & Advocacy Support: Assist with on-site and off-site event setup, staffing, and logistics as needed to support Casa BACARDÍ's brand advocacy and promotional initiatives. Additional Responsibilities * Health, Safety, and Training Documentation: Oversee compliance with safety standards across all operational areas, ensuring accurate training and safety records are maintained. * Perform any other tasks reasonably assigned by Casa BACARDÍ management to support overall business objectives and operational needs. SKILLS - THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY * Experience in Retail Industry, Spirit industry, or Hospitality * Strong people management skills * Knowledge of MS Office / Teams * Knowledge of SAP / Fiori * Time management * Problem solving, Analytical, Strategic and Planning skills * High learning agility, adaptability, and track record of exceptional results * Excellent communication, customer service and influencing skills * Decision making and Stakeholder Management * Strong sense of accountability and ownership * Highly organized, motivated, detail oriented, a sense of urgency, and an ability to prioritize tasks * Fluent in English and Spanish, other languages are a plus LEADERSHIP AGILITY At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. * Belonging: You have a strong capacity to create a culture of 'Belonging', where people feel appreciated for who they are, what they do, and who they can become * Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others * People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance * Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. * Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you're presented with * Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person's identity. U.S. applicants have rights under Federal Employment Laws. Perks of Working for us At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement: * Competitive Pay Package * Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) * Retirement/Pension Plan Health & Wellbeing * Medical, Critical Illness, and Life Insurance * Calm Meditation App subscription (free) * Employee Assistance Programs * Best-in-class, family-friendly, and inclusive leave policies Additional Benefits The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
    $35k-45k yearly est. Auto-Apply 60d+ ago
  • Assistant Store Manager Sally Beauty 05002

    SBH Health System 3.8company rating

    Assistant manager job in Guayama, PR

    Sally Beauty Job Title: Assistant Manager Essential Function Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent. Must 18 years of age or older. Minimum 3+ years retail sales/customer service experience preferred. At least 1+ year(s) prior management experience preferred. Ability to lead or support a team of associates to meet business objectives. Can effectively communicate with team and management. Must have scheduling availability to meet the needs of the business. Cosmetology license desirable, but not required. Competencies Passionate Learner. Desire to grow and learn. Flexible Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations. Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success. Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment. Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers. Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance. Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions. Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High. Departmental/Division Level High. Project Level High. Consultative Level High. The amount of discretion or freedom this position has Strict Adherence to Guidelines. Interprets and Adapts Guidelines. Develops and Implements Guidelines. Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $33k-37k yearly est. Auto-Apply 60d+ ago
  • Shift Supervisor- OLD SAN JUAN

    Baristas Del Caribe Lc

    Assistant manager job in San Juan, PR

    ! Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment. REQUIREMENTS : · Previous experience in supervision of personnel of at least 1 year or more. · Passion for coffee and people. · Availability to work weekends and holidays. · Ability to manage the work of others and learn quickly. · Strong communication and interpersonal skills. WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates: · Training. · Probationary period of 6 months. · Vacation and Sickness Leave. · Medical plan (if you work an average of twenty (20) hours or more). · Life Insurance (if you work an average of twenty (20) hours or more). · Free drinks during the shift. · Discounts on products. · Opportunity for growth and development. Employer with Equal Employment Opportunity.
    $22k-28k yearly est. Auto-Apply 8d ago
  • Shift Supervisor- OLD SAN JUAN

    Starbucks Pr-Viejo San Juan

    Assistant manager job in San Juan, PR

    Job Description ! Our Shift Supervisors contribute to the success of Starbucks by assisting the store manager during shifts. This includes running the store on shift, supporting baristas, training new team members, and delegating tasks. Creates the Starbucks experience by providing prompt service, delivering quality products and beverages, and maintaining a clean and comfortable environment. REQUIREMENTS : · Previous experience in supervision of personnel of at least 1 year or more. · Passion for coffee and people. · Availability to work weekends and holidays. · Ability to manage the work of others and learn quickly. · Strong communication and interpersonal skills. WE OFFER: We are proud to invest in you and share some of our special incentives to eligible candidates: · Training. · Probationary period of 6 months. · Vacation and Sickness Leave. · Medical plan (if you work an average of twenty (20) hours or more). · Life Insurance (if you work an average of twenty (20) hours or more). · Free drinks during the shift. · Discounts on products. · Opportunity for growth and development. Employer with Equal Employment Opportunity .
    $22k-28k yearly est. 20d ago
  • T Mobile Authorized Retailer Assistant Manager

    Luna Wireless, An Authorized T-Mobile Retailer (Southeast

    Assistant manager job in Juana Daz, PR

    Benefits: Commission 401(k) Bonus based on performance Competitive salary Dental insurance Donation matching Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Chase #LimitlessPotential at Luna Wireless, an Authorized T-Mobile Retailer! Luna Wireless is one of the largest Authorized T-Mobile Retailers in the US! Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast-paced environment, Luna Wireless is the place to be! Se prefieren hablantes bilinges de espaol, pero no se requieren. Why Join Our Team? Do you have what it takes to be a game changer?? Join a winning culture and team!! #LimitlessPotential #CareerGrowth #ConnectedCulture Be unstoppable with us! Job Overview The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobiles aspirations of earning a place in our customers hearts and Mobile Associate success. Job Responsibilities: Responsible for infusing every stores Mobile Associate s with a passion for T-Mobiles Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers. Ensure that every need the customer has, when coming into the store, is met and that employees build the customers confidence by making their experience comfortable, simple and by solving the whole problem. Complete observations of Mobile Associate s interactions with customers, including feedback, to be used in development, training & coaching conversations. Effectively manage customer wait time. Keep current on products, services, and promotions. Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team. Interact directly with Mobile Associate s to ensure they meet and/or exceed defined, monthly success measurements completing assigned training on time. Assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep visual displays and devices current. Assist in the execution of Retail Methods & Procedures. Ensure team knowledge of store systems. Ensure that teams are knowledgeable about corporate and store communications. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses. Manage discounting and credits. The experience youll bring: 1 year customer service and/or sales experience, retail environment preferred Available to work a varied schedule including nights, weekends, and holidays Ability to lead and mentor people to deliver great results Outstanding communicator with ability to interact with teammates and customers Whats in it for you: Competitive base pay, plus commissions Benefits for part-time and full-time employees Medical, dental and vision benefits 401K Plan Generous paid time-off programs Phone service discounts Serious growth potential for your career This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldnt do it without someone like you. So, what do you say? Isnt it time you explored what could become the career move of a lifetime? We invite you to apply today! Requirements: At least 18 years of age Legally authorized to work in the United States High School Diploma or GED #NeverStopGrowing Luna Wireless doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers, because its that shared drive to aim high that drives our business and our culture forward. Dont meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Luna Wireless we are dedicated to building a diverse, inclusive, and authentic workplace, so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Luna Wireless, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.
    $23k-26k yearly est. 15d ago
  • HS OPERATIONAL MANAGER

    Boys & Girls Club 3.6company rating

    Assistant manager job in San Juan, PR

    Job Description GENERAL DESCRIPTION: Responsible for operations of the Head Start Program including facility management, information systems, transportation, and property. Supervises and ensures that the Performance Standards and regulations are met and that agency facilities and operations are effective and efficient; works closely with Head Start managers to coordinate agency operations; responsible for meeting Head Start Performance Standards and following the agency policies and procedures. TASKS AND ESSENTIAL JOB RESPONSIBILITIES: Works with the managers and coordinator to ensure that facilities, transportation, food service, technology resources, and center operations are effectively and efficiently managed and meet the Head Start Performance Standards, all regulations and policies and procedures. Responsible for contract development and management. Explore and research facility opportunities. Negotiate leases and contracts, also responsible for the oversight of tenant leases. Prepare and coordinate job bids, repair costs and estimates. Assess facility needs: monitor, evaluate and prioritize Facilities Tracker Requests, determining assignments/scheduling and when requests need to be contracted out. Ensure facilities/equipment is appropriately maintained, schedule and coordinate repairs with Facilities Technicians/Assistants, and/or subcontractors (electrician, plumber, locksmith, etc.) Maintain records and documentation for all contracts (tenant leases, facility lease, inter-agency agreements, construction projects etc.) and jobs, projects and equipment. Coordinate facility construction, renovations and playground development. Establish and maintain professional working relationships with vendors, agency funders, tenants, and the business community. Management of requests and needs related to information technology systems Regularly monitor functional areas (facilities, playgrounds, food service, transportation and information technology systems) to assure compliance with Head Start Performance Standards, local, state and federal regulations. Work with program managers to plan, organize and supervise day-to-day program operations; monitor quality, resolve challenges and continuously seek opportunities for improvement. Facilitate the Facilities Committee. Responsible for the operation's material inventories and their distribution to the operation. Monitors the inventory of site materials, supplies, and equipment; places orders for the center. Assesses current and future facility needs; makes recommendations to the Head Start Director. Development and implementation of the operational inkind plan Submits monthly the in-kind contributions, volunteer report and all program activities. Maintains accurate and complete volunteer files. Ensures volunteers working ten hours or more per month are referred to Human Resources for background screening and TB Testing. Development of the operational and programmatic calendar Establishes and maintains property records in accordance with organizational regulations and policies. Prepares annual property inventories and submits the corresponding reports Certifies the deregistration and registration orders to the program property registry Manage data platforms related to head start program operations Mobilize community resources and partnerships and work with other organizations in the community to foster collaboration as defined by the Office of Head Start. Strategic leadership and innovative programming to meet the needs of children and families in alignment with Head Start and organizational objectives. Coordinate with leadership team on operational aspects of all school events Assists in the development and implementation of the annual training plan, including pre-service, in[1]service, T/TA, and ongoing training requirements Perform other related duties as assigned by the HS/EHS Director. SUPERVISION EMPLOYEE DEVELOPMENT: Establishes action plans that encourage the development of its employees (behavior and performance), especially its key talent PERFORMANCE REVIEW: Complete performance appraisals on time and correctly identify your employees' areas of strength, opportunity, and development ORGANIZATIONAL ENVIRONMENT AND CULTURE: Ensures a positive work environment in which commitment, resources, collaboration and recognition are encouraged COMMUNICATION: Effectively communicates expectations, needs, critical situations, organizational objectives and the role of your team in meeting them PERFORMANCE MANAGEMENT: Effectively management situations of poor performance. Take required disciplinary action, in an objective and fair manner, following Program Policies and Procedures and EEO requirements. This includes requirements involving the Head Start Policy Council in employee hiring and termination as outlined in Performance Standards 45 CFR 1304, Appendix A. SUSTAINABILITY: Hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness, and the completion of all work performed by direct reports. EXPERIENCE, EDUCATION, SKILLS & KNOWLEDGE REQUIRED: Bachelor's Degree in business management field or a combination of a Bachelor's Degree in an unrelated field and relevant experience. Minimum of three years professional level management and supervision of a department or agency. Knowledge and experience in business and human resource practices. At least three years' experience working with diverse families in low income communities on health and wellness interventions, including evidence-based strategies to reduce health disparities, with supervisory responsibilities Background and understanding of child preventative health, including EPSDT requirements for children 0-5 Bilingual Required- translation and interpretation (language(s) - program specific). Maintain certification in CPR and First Aid. Physical exam and background checks are required for this position. Travel required locally or long-distance up to 10% of the time for work-related meetings and functions. Must have a valid driver's license and reliable transportation. Ability to interact effectively with people from diverse backgrounds Strong leadership skills with excellent written and oral communication skills. Ability to communicate effectively, verbally and in writing Demonstrated computer literacy skills, using MS Office applications and other basic data systems including internet navigation Must be honest, dependable and able to meet deadlines Self-motivated and able to work independently PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: Ability to sit most of the time with some bending and reaching. Ability to stand, walk, and bend periodically. Ability to engage in repetitive movement of wrists, hands, and fingers - typing and/or writing. Ability to work frequently at close visual range (i.e. preparing and analyzing data and figures, accounting, transcription, computer terminal, extensive reading). Ability to receive and respond to oral communication. Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. Work is generally performed in an office environment. Noise level in the work environment is moderate to occasionally loud (examples: business office with computers and printers, light to moderate traffic, human voices). Standard office equipment generally used includes: Telephone Personal Computer (monitor, keyboard, and mouse) or Tablet Printer/Photocopy Machine Calculator May be required to operate a motor vehicle during the course of duties. ORGANIZATIONAL VALUES: Empathy: We believe in showing love and compassion to all of our beneficiaries and in everything we do. We work hard to ensure respect, solidarity and purpose and we are dedicated to a sense of mutual service based on a deep sense of empathy Inclusion trust: We learn from those most affected by the poverty. We develop opportunities with them at the center of what we do. We discover the needs for being able to design and implement the right solutions at scale. Ethical Transparency: Our mission to eradicate poverty infantile in Puerto Rico is the driving force to do things well, with the best governance, ethics and transparency. Creative Innovation: We build a better country. We recognize that the opportunities to which we aspire require new solutions. Creativity and innovation are our tools to create a better quality of life. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
    $35k-47k yearly est. 13d ago
  • Assistant Manager - Plaza Escorial

    The Gap 4.4company rating

    Assistant manager job in Carolina, PR

    About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
    $22k-35k yearly est. 60d+ ago
  • Restaurant Manager - Southeast Asian

    Sitio de Experiencia de Candidatos

    Assistant manager job in Dorado, PR

    Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily "taste panels" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management. Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $36k-50k yearly est. Auto-Apply 18d ago
  • 05065 Assistant Store Manager

    SBH Health System 3.8company rating

    Assistant manager job in Santa Isabel, PR

    Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present. Primary Duties 30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands. 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging. 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects. 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution. Knowledge, Skills/Abilities and Requirements High School Diploma or equivalent Must 18 years of age or older Minimum 3+ years retail sales/customer service experience preferred At least 1+ year(s) prior management experience preferred Ability to lead or support a team of associates to meet business objectives Can effectively communicate with team and management Must have scheduling availability to meet the needs of the business Cosmetology license desirable, but not required Competencies Passionate Learner Desire to grow and learn Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success Effective Communicator Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment Team Builder Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion. Customer Focused Partner Understands and works to meet the needs of external and internal customers Results Driver Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed. Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate. Problem Solver & Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor Task Level High Departmental/Division Level High Project Level High Consultative Level High The amount of discretion or freedom this position has Strict Adherence to Guidelines Interprets and Adapts Guidelines Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $33k-37k yearly est. Auto-Apply 60d+ ago

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