Assistant vice president jobs in Manchester, CT - 146 jobs
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Vice President Operations - Commercial Roofing
Roofing Talent America (RTA
Assistant vice president job in New Haven, CT
VP of Operations - Commercial Roofing
New Haven, CT
$140k - $180k
Grab your career with both hands and make your dreams reality
What's in it for you?
Bonus
Equity scheme
Company Truck or Vehicle Allowance
Credit card
401k
Health Insurance
Company Phone and Computer
Company Story
Over 10 years, this contractor has gone from $0 and 4 staff to now generating $50m in annual sales with 80+ employees, and have opened offices in Miami, FL and Santa Monica, CA. Their vision is to create a culture of outstanding careers for their employees and world class service for their customers.
They have partnered with Private Equity and have a very ambitious 5-year plan to expand across the county and become a Top 5 Roofing Contractor. Their expansion plans are to grow 20-30% YoY.
They work on nationwide contracts with private clients and fortune 500 companies, such as Walmart and Sams Club, on projects ranging in value from $50k - $11m.
What they do
Their work is split between 70% re-roofing, 20% new construction, and 10% service and they have experience installing every type of commercial roof system; hot or cold, TPO, PVC, BUR, and also metal wall panels and facades.
What you will be doing
Report to and work closely with the President of the company
Oversee daily operations of the entire company across the US including: overseeing project management, scheduling, team building, resource allocation and procurement
Implement product management systems
Manage and monitor finances including; profitability, optimize schedule and labor, procurement, budget development
Manage progress in the field
Ensure safety and quality standards are met both in the field and office
Track operational performance, set KPI's, support training and development and work with recruitment to attract top talent
What you'll need
5+ years of operational leadership within commercial roofing
Ability to service enterprise level accounts
Experience leading multiple operational teams across office and field
Project management and CRM software experience
Able to be onsite in Connecticut and able to travel occasionally to other sites
Don't hesitate and APPLY NOW. Don't have a resume, no problem! Just contact me directly:
*******************************
Not quite right for you but know someone that would be an excellent fit? Refer a friend and if they are successfully placed, we pay you $1000!
$140k-180k yearly 3d ago
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Chief of Staff (Office of Lieutenant Governor)
Chamber of Commerce of Eastern Connecticut 4.3
Assistant vice president job in Hartford, CT
The State of Connecticut, Office of the Lieutenant Governor, is seeking to hire the Chief of Staff to the Lt. Governor (Executive Office Administrative Aide 1) to serve as the primary strategic advisor and senior aide, responsible for managing the Lieutenant Governor's office operations, coordinating policy initiatives, and overseeing communication and stakeholder relations. This role requires a seasoned leader with exceptional organizational and interpersonal skills to support the Lieutenant Governor in fulfilling her duties and advancing her agenda effectively.
APPOINTMENT
Appointed by the Governor in accordance with the provisions of Sections 3-1 and 5-198 (10) and (18) of the Connecticut General Statutes.
This is an appointed role and will be open until it is filled.
THE ROLE
The selected incumbent will possess:
Experience in senior government or executive roles (e.g., Chief of Staff, Senior Advisor, Legislative Director).
Strong knowledge of state government operations, legislative processes, and public policy.
Excellent leadership, communication, and interpersonal skills.
Experience managing complex projects and multiple priorities under tight deadlines.
Acumen and discretion in handling sensitive and confidential information.
A bachelor's degree.
KEY RESPONSIBILITIES
Strategic Leadership: Act as the principal advisor to the Lieutenant Governor on policy, strategy, and operational matters.
Office Management: Oversee daily operations of the Lieutenant Governor's office, including staff supervision, budget management, and administrative functions.
Policy Coordination: Lead the development, implementation, and tracking of legislative and policy initiatives aligned with the Governor and Lieutenant Governor's priorities.
Communication: Manage internal and external communications, including press relations, speeches, and messaging strategy.
Stakeholder Engagement: Cultivate and maintain strong relationships with government officials, community leaders, advocacy groups, non-profits, businesses, and the public.
Crisis Management: Provide guidance and rapid response to emerging issues and challenges impacting the State.
Scheduling and Protocol: Oversee the Lieutenant Governor's calendar, official events, and travel arrangements, ensuring adherence to protocol and all ethical standards.
Team Development: Mentor and manage staff to foster a high-performing, collaborative, and cohesive team environment.
POSITION HIGHLIGHTS
Full-time
First shift
Location: Hartford, CT
Hybrid position (telework and in office)
Job Function : Administrative, Development, General
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$66k-107k yearly est. 4d ago
CEO-In-Training, Executive Director
Pennant
Assistant vice president job in Hartford, CT
Cornerstone, part of The Pennant Group family, is currently seeking entrepreneurial leaders with proven results in building and leading exceptional teams-and a passion for the home health, hospice and home care industry. Join us in making an impact and shaping the future of post-acute care!
About the Opportunity:
The CEO-in-Training (CIT) Program is designed to prepare outstanding leaders for the opportunity to lead one of our home health or hospice agencies. This salaried, full-time training program typically lasts 3-6 months, depending on your background and experience. CITs may advance to oversee one of our thriving agencies or a future acquisition, with continued mentorship and operational support from experienced Pennant partners.
As a CIT, you will gain hands-on practical experience in operations, clinical care, and business management under the guidance of an experienced Executive Director/CEO. The program offers mentorship, cross-functional training, and real responsibility in a dynamic environment. You'll learn to drive results, cultivate a strong team culture, and develop a deep understanding of the unique business models that power Pennant's success.
Key Responsibilities:
Participate in on-the-job training across all operational roles
Shadow clinical and administrative teams to understand the full scope of the business
Lead projects and contribute to real-time solutions within your host company
Engage in self-study on industry regulations and operational best practices
Align leadership skills while embodying Cornerstone's core values
Qualifications:
Minimum Requirements:
3-5 years of proven leadership experience
Strong track record of building and leading successful teams
Ability to create a vision and drive results
Must obtain any required state licensing during their CIT program (varies by state)
Open to relocation based on available opportunities
Preferred Qualifications:
Bachelor's degree (MBA/MHA preferred)
Entrepreneurial mindset with a passion for growth
Experience in business development, marketing, and financial management
Proven ability to drive culture and lead with passion
About Us:
Cornerstone, an affiliate of The Pennant Group (NASDAQ: PNTG), is committed to delivering compassionate, personalized care to patients and families in the comfort of their own homes. As part of the Pennant family-a growing national network with over 180 affiliated locations across 14 states spanning home health, hospice, and senior living-we operate with the independence and flexibility that allow our local leaders to truly make a difference. Pennant Services provides robust clinical, legal, accounting, IT and HR support, enabling our teams to focus on delivering exceptional service and care.
We are guided by the core values that shape Pennant's unique culture:
Customer Second
Accountability
Passion for Learning
Love One Another
Intelligent Risk Taking
Celebrate
Ownership
We believe in empowering our people, fostering excellence, and creating an environment where personal and professional growth thrives. Our culture makes Pennant a truly unique place to work.
Learn More and Connect with Us:
Careers: *********************************
Become a CEO: *****************************
LinkedIn: ****************************************************
$93k-164k yearly est. 1d ago
AVP of Sales, RWD & Evidence Generation
Norstella
Assistant vice president job in Hartford, CT
Company: Norstella Employment Type: Full Time **Description** Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**:**
We are seeking a dynamic and experienced Sales Leader with a strong background in software and real-world data solutions calling on pharmaceutical companies. The ideal candidate will have 5-10 years of sales leadership experience, a proven track record of driving revenue growth, and the ability to lead and motivate a high-performing sales team. This role requires a strategic thinker with excellent communication skills and a deep understanding of the RWD market.
**Responsibilities:**
+ Sales Strategy and Execution:
+ Develop and implement effective sales strategies to achieve company revenue targets.
+ Identify new business opportunities and markets for growth.
+ Create and manage sales plans, forecasts, and budgets.
+ Team Leadership and Development:
+ Lead, mentor, and inspire a team of sales professionals.
+ Set clear performance goals and provide regular feedback and coaching.
+ Foster a culture of collaboration, accountability, and continuous improvement.
+ Client Relationship Management:
+ Build and maintain strong relationships with key clients and stakeholders.
+ Understand client needs and tailor solutions to meet their specific requirements.
+ Ensure high levels of customer satisfaction and retention.
+ Market Analysis and Competitive Intelligence:
+ Stay abreast of industry trends, market conditions, and competitor activities.
+ Use market insights to inform sales strategies and identify new opportunities.
+ Represent the company at industry events, conferences, and trade shows.
+ Collaboration and Communication:
+ Work closely with marketing, product development, and other departments to align sales efforts with overall business objectives.
+ Communicate sales performance and market insights to senior management.
+ Ad hoc duties as assigned
**Qualifications:**
+ Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
+ 5-10 years of sales leadership experience in the software and/or real-world data industry.
+ Life Sciences background is required
+ Proven track record of achieving and exceeding sales targets.
+ Strong leadership and team management skills.
+ Excellent communication, negotiation, and presentation skills.
+ Strategic thinker with the ability to analyze data and make data-driven decisions.
+ Experience with CRM software and sales analytics tools.
+ Ability to travel as needed.
**Travel:Approximately 30%**
**Location:Remote US**
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa.
**Benefits:**
+ Medical and Prescription Drug Benefits
+ Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
+ Dental & Vision Benefits
+ Basic Life and AD&D Benefits
+ 401k Retirement Plan with Company Match
+ Company Paid Short & Long-Term Disability
+ Paid Parental Leave
+ Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $180,000 to $230,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$180k-230k yearly 34d ago
AVP, Sr Actuarial and Analytics - BI Actuarial Product CMP Lead
Travelers Insurance Company 4.4
Assistant vice president job in Hartford, CT
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Actuarial, Data Analytics
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$186,900.00 - $308,300.00
**Target Openings**
1
**What Is the Opportunity?**
This is an exciting and unique leadership role as the Travelers Business Insurance Actuarial Product CMP line lead and as the Business Insurance Actuarial & Analytics CMP leadership alignment lead. This position includes leadership for and significant involvement in the continually evolving BOP 2.0 product and our exciting new updates of the product. Reporting to the VP of the Actuarial Product Auto and CMP teams, this position leads a team of eighteen with responsibilities including rate adequacy, benchmark, rate implementation, rate plan management, disruption, post monitoring, line management and building BOP 2.0 in a new rating technology. The role will include significant partnership with Small Commercial Product Management, Data Science, Small Commercial Actuarial, Regulatory, Select Underwriting, Data & Analytics Value Stream and implementation partners. The successful candidate will have well established leadership skills, a technical and analytical skillset, strong actuarial knowledge and critical thinking, and effective business and technical communication skills.
What Will You Do?
Strategy:
+ Develop strategy for assigned unit with proactive recommendations to business partners. Influence and communicate strategic portfolio recommendations to senior leaders at the Enterprise level.
+ Successful execution and completion of strategic portfolio.
+ Be a leader of change and innovation.
+ In addition to leading a portfolio of assigned strategic initiatives, the position will be an advisor and at times lead on many Enterprise initiatives.
Operational:
+ Lead actuarial and analytic analyses to solve business problems and apply judgment appropriately.
+ Oversee day to day execution within unit. Consistently drive broad department initiatives.
+ Promote efficiency and recommend appropriate resource investment across Market, balance additional effort against incremental lift gained from work.
+ Make decisions independently in accordance with Market practices.
+ Ask pertinent questions to ensure quality of analytical work.
+ Begin to prepare analytical foundations for future business needs.
+ Provide support as necessary for initiatives across the Enterprise within the scope of influence.
Communication:
+ Communicates on a regular basis with staff, peers, business partners, and senior leaders.
+ Skilled at tailoring communication of analysis, project results, and other business initiatives to audience.
+ Skilled at communicating technical topics to non-technical audiences.
+ Leads group discussions with multiple disciplines or responsibility levels.
+ Skilled at creating formal written communication such as memos or presentations.
+ Regularly influences and collaborates with peers and partners to take actions to enhance business outcomes.
Talent:
+ Staff responsibilities are likely to include direct management of a team of leaders and managers.
+ Acquisition, retention, and development of talent for assigned department.
+ Execute, communicate, and influence standards for talent development processes, including performance and personal development goals.
+ Succession planning and talent assessment recommendations.
+ Performance management including workforce planning.
+ Support staff engagement in cross Enterprise initiatives.
+ Mentor less experienced talent across the Enterprise.
+ Identify training and skill development needs across assigned Segment and the Enterprise.
+ Support recruiting efforts and candidate talent assessment efforts across the Enterprise.
+ Perform other duties as assigned.
What Will Our Ideal Candidate Have?
+ College degree in STEM related field.
+ Associate Actuarial Credential.
+ Demonstrated organizational leadership ability.
+ 15+ years of quantitative analysis experience.
+ Proven track record of developing and executing strategy.
+ Strong understanding of insurance products and industry.
+ Demonstrated ability in actuarial and quantitative analysis and statistical concepts.
+ Exceptional influencing and/or consulting skills; able to build consensus among a diverse group of stakeholders.
+ Excellent communication skills with the ability to present and translate complex information to senior leadership and non-technical teams.
+ PC skills (MS Office).
Leadership:
+ Consistently challenges conventional thinking.
+ Takes ownership of projects/portfolios of projects and meetings and makes independent recommendations to influence business outcomes.
+ Proficient in Leading Self exhibiting decisiveness and self-awareness while also effectively managing ambiguity.
+ Proficient in Leading Others including modeling the way for others, forging synergy and participative management.
+ Proficient in Leading the Business including actively engaging in driving business results, broad thinking and promoting an Enterprise culture.
Business Acumen:
+ Has an in-depth understanding and knowledge of most business drivers and disciplines as well as their interrelationships.
+ Areas include, but are not limited to: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financial.
+ Has a perspective on the industry and developing trends, including: technology, analytic methodology, products, and performance of competitors.
+ Able to effectively utilize this business knowledge in developing and implementing analytic solutions and anticipate the impact of market dynamics on Travelers performance.
+ May influence the insurance industry.
Relationship Management:
+ Proactively build, own, and leverage business relationships across the Enterprise.
+ Encourage cross-functional teams to allow for sharing of ideas across the Enterprise.
+ Identify and resolve conflict with business partners across organization and communicate any areas of organizational tension.
+ Expose accomplishments of other disciplines to their own organization.
+ Alongside business partners, develop long term strategy and road maps for their organization.
+ Develop a culture that promotes understanding diverse perspectives.
+ Quantitative Analysis:
+ Able to introduce innovative techniques to both new and existing problems, and influence the business by recommending solutions.
+ Stays aware of advancements in analytical techniques and technology used to implement them.
+ Regularly offers technical consultative feedback.
+ Can assess various technical solutions to optimize analytical outcomes.
+ Consistently recognizes and solves for emerging issues that require a quantitative solution within and occasionally outside functional area.
**What is a Must Have?**
+ Bachelor's Degree or equivalent experience.
+ 10+ years of comprehensive quantitative analysis experience.
+ Project or people management experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$186.9k-308.3k yearly 60d+ ago
AVP, Actuarial Pricing
Archgroup
Assistant vice president job in Hartford, CT
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Your Role
You will provide actuarial support to the P&C Programs Insurance Business Unit including MidCorp programs. This division highly values actuarial support, in both quantitative & qualitative capacities. The AVP Actuary will lead a team of actuaries to partner with business to deliver actuarial insights, develop actionable strategies, monitor executions and leading indicators to assess business health.
Profitability Reviews/New Submission Analyses: Review products by applying actuarial concepts and techniques to determine portfolio profitability; analyzing and digging into detailed segmentations
Monitor and Reporting: Monitor portfolio rate change, pricing adequacy and underwriting mix change on new and renewal business to guide Program Managers and make informed decisions
Actuarial Studies: Analyses and research to improve pricing parameters, methodologies and segmentations to better identify profitable opportunities.
Tool Building: Our team thrives on innovation. You will design, program, and maintain critical tools used in pricing, and book monitoring
Leadership: Identify and nurture future leaders, provide them with regular coaching and opportunities to lead.
Why work at Arch
Opportunity: No experience minimums or waiting your turn. Arch has a lot of opportunity because of our growth and entrepreneurialism, and many Arch actuaries have been promoted within current roles in recognition of outstanding performance.
Exam program: Up to $75k of raises available, and flexibility and support so you can study and pass.
Flat structure: You will present to business unit leaders and senior actuarial executives, and your insights will make a difference.
Key Evaluation Criteria
P&C Actuarial qualifications: ACAS, FCAS, or similarly qualified professional
8+ years of relevant experience, demonstrated ability in actuarial and quantitative analysis and statistical concepts
Business Acumen: In-depth understanding and knowledge of key business drivers and disciplines in underwriting, products, reinsurance, claims, and financials.
Software skills: Strong programming skills, such as Python, SQL, VBA for building tools and advanced research
Leadership: Thought leader and innovator, strength and experience as a teacher, manager, peer, leader and contributor to a positive culture. Takes ownership of strategic initiatives and ability to influence business outcomes
Communication and Partnership: Excellent communication, collaboration, and relationship-building skills
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
For NYC, JC: $160,000 $200,000/year
For Chicago, Hartford, St. Paul: $153,000 - $193,000 /year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14400 Arch Insurance Group Inc.
$153k-193k yearly Auto-Apply 37d ago
AVP, Associate General Counsel, North American Legal & Compliance Group
Awac
Assistant vice president job in Farmington, CT
AVP, Associate General Counsel, North American Legal & Compliance Group - (2500004F) Description Job SummaryThe AVP, Associate General Counsel will assist with the legal, corporate, insurance regulatory and compliance affairs of the Allied World U. S.
entities.
Job Duties· Assist with insurance regulatory and compliance matters of the U.
S.
entities.
· Liaise with regulators on various matters as they arise.
· Assist with general corporate legal and corporate governance and compliance matters of the U.
S.
entities.
· Assist with contract review, drafting, negotiating and identifying and advising the business functions of material issues and considerations.
· Conduct legal research and analysis; draft legal memoranda.
· Maintain knowledge of business activities, laws, regulations and judicial developments affecting the business.
· Ensure compliance with U.
S.
laws and regulations.
· Assist with the Canadian branch's legal, corporate, insurance regulatory and compliance matters, as needed.
· Manage other legal, regulatory, compliance and corporate projects as assigned.
Qualifications · At least five years of insurance regulatory and/or corporate law experience with a recognized law firm or in-house corporate legal department.
· Law degree and member of the New York or Connecticut State Bar.
· Experience with the U.
S.
insurance and reinsurance industry and matters required.
· Experience dealing with U.
S.
regulators.
· Ability to independently negotiate and draft general business contracts.
· Experience with litigation or employment disputes a plus.
· Excellent communication skills in all media.
· Strong attention to detail.
· Must have strong interpersonal skills and the ability to work effectively with a wide range of constituents.
· Capable of managing multiple projects simultaneously.
· Capable of working independently and in a team environment.
Compensation$150,000 - $200,000The annualized base pay range is a broad range based on analysis of similar positions in the market.
The actual base pay for the position may be above or below the listed range and determined by a number of considerations, including but not limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment.
Base salary represents one component of Allied World's comprehensive total reward package, which may also include annual incentive compensation rewards.
Our BusinessAllied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions.
We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001.
We are a subsidiary of Fairfax Financial Holdings, Limited and benefit from a strong capital base and a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Our generous benefits package includes: Health, Dental and Disability Insurance, a company match 401k plan, and Group Term Life Insurance.
Allied World is an Equal Opportunity Employer.
All qualified applicants will be considered for employment without consideration of any disability, veteran status or any other characteristic protected by law.
To learn more, visit awac.
com, or follow us on Facebook at facebook.
com/alliedworld and LinkedIn at linkedin.
com/company/allied-world.
Primary Location: US-NY-New YorkOther Locations: US-CT-FarmingtonWork Locations: New York 199 Water Street New York 10038Job: Legal/ComplianceEmployee Status:RegularJob Type:StandardJob Posting: Jul 23, 2025, 9:09:49 PMMaximum Salary200,000.
00Pay BasisYearly
$150k-200k yearly Auto-Apply 1d ago
AVP, Corporate Actuarial, Reserving & Loss Analytics
Arch Capital Group Ltd. 4.7
Assistant vice president job in Hartford, CT
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
Arch Insurance Group, part of Arch Capital Ltd, is a specialty insurer built around talent intensive businesses. We prioritize niche focus, underwriting expertise, flexibility, diversification and disciplined cycle management. We work creatively to provide new value and solutions to our clients and distribution partners. Arch highly values actuaries and actuarial expertise. Many senior executives and business unit leaders are actuaries by training.
Arch Insurance Company is seeking a motivated actuarial candidate to join a dynamic Reserving and Loss Analytics team. This leadership role will assist with reserving, loss analytics, and results management for Middle Market Business Divisions. You will also be responsible for co-leading the M&A integration efforts on behalf of the Reserving & Loss Analytics team, with a primary focus on the Corporate Actuarial function (NAIC Statement of Actuarial Opinion processes, statutory reporting, etc.). This role will also provide support for the overall Corporate Actuarial function within the team, and lead Loss Analytic analyses. This role will be highly visible and have an extremely leveraged effect across the organization. This hands-on professional will build solutions, develop analyses, while helping build a capable team to provide proactive insights and counsel Arch Insurance Group leadership and the business that extends well beyond the analysis of reserves as well as provide technical solutions.
The Reserving and Loss Analytics team provides an independent assessment of the balance sheet and portfolio of risks, ensuring the adequacy and accuracy of the reserves as well as communicate the quarterly reserve analyses to the Company's executive leadership, auditors, and regulators. This individual will be instrumental in continuing to build a best-in-class Reserving & Loss Analytics organization that is providing an accurate, transparent, and independent view of the business.
This position will require application of the latest actuarial approaches to ensure appropriate reserve adequacy and reporting, as well as innovative thinking to help drive newly developed strategic vision and leverage available data, industry information, foundational analytics for critical decision making, and help with development of analytical tools and insights.
Organization and prioritization skills are crucial to this role, given its dual-purpose nature. The candidate will need to balance multiple tasks and coordinate with other members of the time to help with resources as needed.
Job Responsibilities
* Partnering with leaders in the actuarial department to identify key priorities for developing new models and improving existing frameworks
* Work in close collaboration with underwriting, pricing, claims and finance to develop a common view of the business. Work in partnership with the various stakeholders to identify emerging trends that could impact results and propose corrective action in a timely manner
* Lead projects across the Reserving & Loss Analytics Team and get work done in collaboration with others.
* Provide proactive insights, identify the drivers and ensure that the reserve analyses reflect any changes in the portfolio to minimize volatility and avoid surprises.
* Apply innovative approaches and leading-edge tools to analyze the business. Seek opportunities to leverage advanced analytics to provide greater insights. Ensure the quality of the data and its consistent application in the reserving process.
* Partner with the finance organization to provide accurate, timely and granular analyses to support the quarterly financial reporting process. This individual will also provide input on ongoing financial forecast and plan process
* Collaborate with the global actuarial organization and the business units to share knowledge
* Assume an active leadership role within Arch's actuarial community and keep abreast of new reserving methodologies, trends and product/ tort reforms and other external issues.
Requires Skill and Abilities:
* Software skills: Excel (expert), Word, PowerPoint; SQL (expert), Power BI (preferred), database and programming skills, Snowflake knowledge (preferred), Python knowledge (preferred)
* Self-sufficient with competence to progress and build comprehensive reserving models and analytic solutions
* Leadership: Strength and experience as a teacher, manager, peer, leader and contributor to a positive culture
* Efficiency: productivity and organizational skills
* Analytical and quantitative skills: theoretical foundation, work quality, productivity, creativity, ingenuity
* A well-rounded actuary with deep knowledge of a wide range of commercial and specialty lines as well as reinsurance
* A successful track record managing a sophisticated reserving team at a large insurer or reinsurer
* Proven expertise leading and developing actuarial teams. This individual will have experience developing high performing teams with strong technical skills and business acumen.
* Experience presenting to executive management and external stakeholders.
* Strong business judgment and ability to operate with ambiguity.
* Demonstrated experience effecting change and gaining buy-in.
* Demonstrated experience providing proactive guidance and sought-out insights to business leaders, executive management, and other stakeholders.
* A transparent communicator. Knows how and when to keep others informed.
* A change agent who can drive change through an organization and lead adoption of new processes and tools
* An inclusive leader with a keen interest in developing team members and invested in their success
Desired Skills and Abilities:
* Prior experience in Corporate Actuarial (NAIC Statement of Actuarial Opinion, Regulatory Interaction) preferred
* Excellent verbal and written communication skills. Able to communicate complex technical concepts to a wide range of audiences including executive leadership and the board.
* Adaptable, flexible, and thrives in a fast paced and ever evolving environment.
* A strong desire to have an impact to achieve the best outcome for the Company and add value across the organization.
* Intellectually curious. Willing to ask questions and challenge assumptions.
* A problem-solver who seeks to understand the underlying drivers of the results.
* Encourages the open exchange of ideas and respect for other points of view. Yet, will have the confidence to take a stand on issues and push back when appropriate while executing with efficiency and drive for results in a timely manner.
Education and Experience:
* A university degree in a quantitative discipline
* Fellow of the Casualty Actuarial Society (strong ACAS candidates will be considered)
* 10+ years' experience in progressively senior but technical and hands-on actuarial roles within the property and casualty insurance industry
* A minimum of 5 years' experience working in a reserving or loss analytics function and team
#LI-LH1
#LI-HYBRID
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
For NYC/Jersey City: $160,000 - $200,000//year
For Chicago/Hartford/St.Paul: $153,000 - $193,000/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
14400 Arch Insurance Group Inc.
$160k-200k yearly Auto-Apply 3d ago
AVP Information Security Officer (ISO)
Freedom Credit Union 4.2
Assistant vice president job in Springfield, MA
To establish, implement, and maintain the Credit Union's information security program, including developing security policies and procedures, managing security controls, ensuring regulatory compliance and leading incident response efforts institution wide. The ISO collaborates with leadership across departments to promote a culture of security awareness and ensure that risks are properly managed throughout all project and system life cycles. The ISO is responsible for managing the vendor management program for the credit union.
Essential Functions/Position Responsibilities:
Responsible for the design, performance, planning, budgeting, securing, monitoring, and integration of Cybersecurity initiatives throughout the credit union. Develop, implement and maintain the credit union's information security strategy, standards and policies.
Consult with all levels of management to determine information security requirements to establish boundaries and priorities for new projects and to discuss system capacity and equipment acquisitions.
Establish, adhere to and enforce system security policy and standards; develop, maintain and update appropriate policies and procedures. Maintain an awareness of all laws, regulations, developments and trends that may affect Information Systems, vendor management and information security.
Conduct regular risk assessments; vulnerability assessments and scans; and penetration tests on technology infrastructure, applications and networks to identify and address potential risks. Develop risk mitigation plans to safeguard against cyber threats and vulnerabilities.
Conducts annual and periodic information security training for staff.
Conduct Incident Response table-top exercises to meet Incident Response Plan policy requirements.
In coordination with the Information Technology Officer (ITO), conduct an independent 3rd party IT/Information Security Audit annually - to include External and Internal PEN testing.
Manage the Vendor management program and maintain ongoing vendor due diligence, and the Watch List management matrix and provide monthly Vendor Management Report to the Board and Senior Management.
Co-chair Disaster Recovery and Business Continuity planning. Periodically test the emergency restoration plan for the company and other applications as deemed appropriate.
Develops, maintain all information security policies and procedures.
Maintain the Business Network of Emergency Resources (BNET) Corporate Emergency Access System (CEAS) for badge holders. Maintain subscriptions and memberships with FS-ISAC, US-CERT, and FBI InfraGard.
Provide monthly Information Security report, annual NCUA 748 Information Security Program status report to the Board and Senior Management. Responsible for tracking and reporting information security updates, vulnerabilities remediation, information and physical security incidents, CATO incidents, Red-Flag Identity Theft incidents, GLBA unauthorized disclosure incidents and Information Security threats.
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, the Gramm-Leach-Bliley Act (GLBA), and the Office of Foreign Assets Control.
Requirements
Experience
A minimum of ten years of experience is required, including time spent in preparatory positions.
Education/Certifications/Licenses
Bachelor's degree in Information Technology, Computer Science or related field.
Relevant certifications (e.g. CISSP, CISM, CISA) strongly preferred.
CRVPM ( Certified Regulatory Vendor Program Manager) strongly preferred.
Project management experience and certifications strongly preferred.
Interpersonal Skills
This position requires a significant level of expertise, credibility, influence and trust. Proficiency in developing and delivering material presentations on complex topics can be important to fulfilling the responsibilities of the position.
Other Skills
Will be required to work outside of scheduled hours to respond to pertinent position issues.
Salary Description Market Value $142298
$117k-145k yearly est. 41d ago
AVP Compliance Officer
New Valley Bank & Trust
Assistant vice president job in Springfield, MA
The AVP Compliance Officer is responsible for understanding the Bank's overall plan and objectives while formulating and executing change management of its Compliance Management Systems and strategies. The Compliance Officer works independently and collaboratively to oversee compliance policies, procedures, and risk assessments; the internal monitoring and complaint programs; and the compliance training program detailed within the Compliance Management Systems of New Valley Bank & Trust.
The Compliance Officer leads the management Compliance Committee and directs the overall effort to remain in conformance with all federal, state, and local compliance statutes and regulations. The Compliance Officer will serve as liaison with regulators and auditors on compliance-related exams and audits and will ensure the accuracy and effectiveness of internal controls related to compliance programs. This position is a full-time salaried exempt position and reports to the SVP Risk Management. The position is located at One Monarch Place, Suite 100, Springfield, MA 01144.
Post-Offer Background check performed. Includes credit, criminal and reference checks.
$125k-162k yearly est. 40d ago
AVP Consumer Lending - ON SITE
Connex Credit Union 3.6
Assistant vice president job in North Haven, CT
Are you looking to have a positive impact on people in your community? Connex Credit Union is looking for diverse talent who are motivated to improve the financial well-being of others. We're a company with a long and successful history where trust is important and exceptional customer service is the standard. We are committed to our employees, our members and the communities we serve. If you want to make a difference and be part of a growing, inclusive organization, join us in our mission.
Benefits:
Competitive compensation.
Medical, Dental and Vision coverage.
Paid time off.
401K contributory plan with company match.
The opportunity to become involved in community outreach.
Qualifications
The AssistantVicePresident (AVP) of Consumer Lending is responsible for providing strategic leadership, operational oversight, and strong people management for the Consumer and Home Equity lending functions. This role ensures the consistent delivery of high-quality service, sound underwriting, efficient loan processing, and adherence to regulatory and internal control standards. The AVP drives continuous process improvement, fosters a culture of accountability and engagement, and supports organizational goals through effective execution of lending strategies.
Essential Functions and Responsibilities: includes the following, and other duties may be assigned.
Leadership & Staff Development
Lead, coach, mentor, and develop a high-performing team of Consumer and Home Equity Loan underwriters and processors.
Conduct ongoing performance evaluations, create development plans, and foster an engaged, knowledgeable, and service-oriented department.
Promote a collaborative environment focused on operational excellence and professional growth.
Operational Oversight & Loan Administration
Ensure timely, accurate, and compliant processing, underwriting, and closing of consumer and home equity loans.
Maintain the highest level of internal control, risk mitigation, and quality assurance throughout the loan lifecycle.
Monitor daily workflow to balance productivity, service-level expectations, and resource utilization.
Regulatory Compliance & Risk Management
Maximize the effectiveness of lending policies, procedures, and processes to ensure compliance with regulatory guidelines and organizational standards.
Oversee audits, quality reviews, and corrective action plans to maintain strong risk management practices.
Ensure staff are trained and current on lending regulations, credit policies, and compliance requirements.
Strategic Leadership & Process Improvement
Provide vision and leadership in identifying opportunities to streamline processes, enhance member service, and increase operational efficiency.
Lead continuous improvement initiatives using data, metrics, and feedback to refine workflows and remove inefficiencies.
Collaborate with cross-functional teams-including Operations, IT, Compliance, and Member Service-to optimize end-to-end lending performance.
Member Experience & Service Delivery
Champion a high-quality service culture that supports the credit union's mission and delivers an exceptional lending experience.
Resolve escalated issues and partner with internal teams to ensure seamless communication and service.
Performance Measurements:
Loan Processing Timeliness: Meets or exceeds established service-level agreements (SLAs) for consumer and home equity loan decisions, processing, and funding.
Quality & Accuracy: Maintains high underwriting and processing accuracy with minimal errors, reworks, or audit findings.
Regulatory & Policy Compliance: Demonstrates consistent adherence to lending regulations, internal controls, and credit policies; achieves favorable audit and compliance results.
Team Engagement & Development: Demonstrates effective leadership through measurable improvements in staff engagement, retention, performance, and skill development.
Operational Efficiency: Achieves continuous improvements in workflow efficiency, reducing bottlenecks and optimizing resource allocation.
Member Satisfaction: Supports high member satisfaction ratings by ensuring timely, accurate, and service-oriented lending experiences.
Portfolio Performance: Ensures loan portfolio quality remains within organizational risk tolerances (e.g., delinquency, charge-off, and exception rates).
Execution of Strategic Initiatives: Successfully leads or contributes to lending-related projects, system enhancements, and process improvement initiatives within established timelines.
Qualifications and Requirements:
Bachelor's degree in business, finance, or related field preferred; equivalent experience considered.
5-7 years of experience in consumer or mortgage lending, including underwriting and processing.
3+ years of leadership or supervisory experience required.
Strong knowledge of consumer and home equity loan products, lending regulations, underwriting standards, and compliance requirements.
Demonstrated ability to lead, develop, and motivate staff.
Excellent communication, analytical, and decision-making skills.
Proven track record of driving process improvement and operational efficiency.
$122k-155k yearly est. 1d ago
Assistant Vice President, Commercial Sales
Sagesure
Assistant vice president job in Cheshire, CT
At SageSure, we are redefining the future of property insurance as the leading Managing General Underwriter (MGU) in the U.S. Built on innovation and collaboration, we partner with carriers, producers, and communities to deliver solutions that expand access and create stability in challenging markets. We are now scaling our innovative approach into Commercial Lines, with an ambitious goal to reach $1B in premium by 2030. To achieve this, we seek a visionary leader to shape and lead our Commercial Sales team.
The Opportunity:
As AssistantVicePresident of Commercial Sales, you will set the strategic direction for SageSure's growth in the commercial space. You will define strategy, lead a high-performing team, and serve as the primary representative of SageSure's Commercial business in the industry. In close partnership with the President of Commercial, you will accelerate market entry, strengthen distribution partnerships, and drive adoption across our full commercial portfolio-including SageSure Preferred Signature products, GeoVera Commercial Property, and Expanded Markets offerings.
This is a unique opportunity to lead in a high-growth environment, where your impact will be measured by innovation, market expansion, and execution excellence.
What you'd be doing:
Strategic Leadership: Develop and communicate SageSure's commercial growth vision, market positioning, segmentation, and distribution strategy for small business and middle-market segments, in collaboration with the President of Commercial and executive leadership.
Growth Focused: Lead the Commercial sales & marketing strategy team, setting ambitious yet achievable targets for new business premiums, retention, and profitability.
Market Representation: Serve as the face of SageSure's Commercial business, cultivating trusted relationships with national partners and industry stakeholders.
Distribution Expansion: Grow SageSure's presence among wholesalers, aggregators, networks, and clusters, while deepening partnerships with middle-market brokers.
Product Adoption: Drive trial, awareness, and adoption of all SageSure commercial offerings, ensuring producers are engaged, and programs focus on profitable growth.
Market Intelligence: Own commercial market analysis, competitive intelligence, and producer feedback, partnering with Market Strategy & Insights and CX teams to inform decision-making.
Cross-Functional Collaboration: Work closely with Product, Underwriting, Carrier Operations, Software, CX, and Marketing to deliver innovative, producer-friendly products and experiences.
We're looking for someone who has:
Minimum 12 years of progressive leadership experience in commercial insurance, with expertise in small-to-middle market property, including admitted and E&S markets.
Demonstrated success in building and executing strategies that deliver sustainable growth.
Established relationships and credibility with commercial national brokers, wholesalers, and aggregators.
Strong commercial acumen, including expertise in sales, capacity management, producer economics, and middle-market dynamics.
Data-driven decision-making skills, with proficiency in dashboards, performance metrics, and win/loss analysis.
Exceptional executive presence and communication skills, with the ability to influence senior leaders and represent SageSure externally.
Proven experience leading organizations through growth, transformation, and change.
About SageSure:
Named among the Best Places to Work in Insurance by Business Insurance for four years in a row (2020-2023), SageSure is one of the largest managing general underwriters (MGU) focused on catastrophe-exposed markets in the US. Since its founding in 2009, SageSure has experienced exceptional growth while generating underwriting profits for carrier partners through hurricanes, wildfires, and hail. Available in 16 states, SageSure offers more than 50 competitively priced home, flood, earthquake, and commercial products on behalf of its highly rated carrier partners. Today, SageSure manages more than $1.9 billion of inforce premium and helps protect 640,000 policyholders.
SageSure has more than 1000 employees working remotely or in-office across nine offices: Cheshire, Connecticut; Chicago, Illinois; Cincinnati, Ohio; Houston, Texas; Jersey City, New Jersey; Mountain View, California; Marlton, New Jersey; Tallahassee, Florida; and Seattle, Washington.
SageSure offers generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com/careers to find a position for you.
$130k-169k yearly est. Auto-Apply 34d ago
AVP, Information Security
Top Prospect Group LLC
Assistant vice president job in Cheshire Village, CT
We are seeking an experienced AssistantVicePresident (AVP) of Security Operations to lead and mature the cybersecurity operations function for a regulated financial services / credit union environment. This role is responsible for overseeing day-to-day security operations, incident response, threat detection, and regulatory compliance while partnering closely with IT, Risk, Compliance, and executive leadership.
The ideal candidate brings a strong blend of hands-on security operations expertise, leadership experience, and deep knowledge of financial services regulatory requirements.
Security Operations Leadership
Lead and manage the Security Operations Center (SOC), including internal staff and third-party MSSPs.
Oversee threat detection, monitoring, alert triage, and incident response activities.
Establish and mature security operations processes, playbooks, and escalation procedures.
Drive continuous improvement of security tooling, controls, and operational maturity.
Incident Response & Threat Management
Serve as the primary escalation point for security incidents, including cyber threats, fraud-related events, and data breaches.
Lead incident response investigations, root cause analysis, and remediation efforts.
Coordinate tabletop exercises, penetration testing follow-ups, and post-incident reviews.
Stay current on emerging threats impacting financial institutions and credit unions.
Technology & Tooling
Oversee security platforms such as SIEM, SOAR, EDR/XDR, IAM, DLP, and vulnerability management tools.
Leverage automation and orchestration to improve response times and reduce operational risk.
Partner with infrastructure, cloud, and application teams to embed security into operations.
Risk, Compliance & Governance
Ensure alignment with regulatory and compliance requirements (e.g., FFIEC, NCUA, GLBA, PCI-DSS, SOX as applicable).
Support internal and external audits, exams, and regulatory inquiries.
Develop metrics, dashboards, and reporting for executive leadership and the Board.
Contribute to enterprise risk management and cybersecurity governance initiatives.
People & Stakeholder Management
Lead, mentor, and develop security operations personnel.
Partner with IT, Legal, Compliance, Fraud, and Business teams to align security priorities.
Communicate security risks and incidents clearly to both technical and non-technical stakeholders.
$130k-169k yearly est. 12d ago
Assistant Vice President for Finance & Controller
Trinity College 4.0
Assistant vice president job in Hartford, CT
The AVP for Finance provides strategic leadership for the College's financial operations, overseeing the accounting, financial reporting, payroll, accounts payable, accounts receivable, student accounts, risk management, and treasury functions, including cash management and debt. Key duties include developing and monitoring internal controls, ensuring regulatory compliance, preparing financial statements, and acting as a liaison to senior leadership and external auditors. The AVP will also lead the Finance team as they fully transition to Oracle Cloud. This role is critical for maintaining the College's fiscal integrity and supporting its mission through sound financial practices.
Primary duties of the AssistantVicePresident for Finance & Controller include the following:
* Provides financial leadership as a strategic partner and advisor to the VP for Finance & Operations, and in support of the President of the College, and the Finance Committee, the Investment Committee, and the Audit and Risk Committee of the Board of Trustees.
* Responsible for recruiting, training, motivating, and retaining an excellent staff, while maintaining high standards for both compliance and customer service.
* Responsible for the College's financial reporting - interim and year end, in accordance with Generally Accepted Accounting Principles (GAAP). Provides review and direction to staff during the interim / month-end close process, including review of all monthly account reconciliations.
* Responsible for banking and treasury operations. Formulates strategies for managing cash, debt, and the College's balance sheet in partnership with the VicePresident and CFO. Responsible for execution of transactions, including debt issuance, debt service payments, and maintenance of cash and investment accounts.
* Oversees Endowment and Donor Fund Accounting through Fundriver software, endowment spending calculations, endowment accounting, and fund restrictions in coordination with Advancement Office, the Budget Office, and departments receiving gifts and endowments.
* Responsible for the accounting and internal control environment at the College, including developing, implementing, and monitoring all accounting and control policies. Responsible for all audits, including for financial statements, the federal single audit, and 403(b) compliance audit.
* Represents the College scrupulously with external financial business partners including the outsourced Chief Investments Officer (Commonfund), insurance, banking, and auditors.
* Leads efforts to build and maintain business systems and processes that are sound, contemporary, efficient, and compliant. Leads the finance effort to optimize the Oracle Cloud ERP implementation.
* Performs other related duties as assigned and based on departmental need.
Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.
$120k-159k yearly est. 13d ago
AVP Branch Manager
Savers Cooperative Bank 3.8
Assistant vice president job in Sturbridge, MA
Full-time Description
The AVP, Branch Manager serves as the face of the bank in the local business community, actively building partnerships, expanding brand visibility, and generating new business opportunities. The role requires a strategic mindset, strong leadership capabilities, and a proven track record in commercial and retail sales performance.
The AVP, Branch Manager is a high-impact leadership role responsible for driving business growth, deepening client relationships, and overseeing the overall performance and development of a single branch team. This role places significant emphasis on external business development, community engagement, and client acquisition, in addition to managing all aspects of retail banking operations, compliance, and staff leadership.
Key Responsibilities
Business Development & Market Growth
Serve as the primary business development leader for the branch, dedicating approximately 50% of time outside the branch to sourcing new consumer and small business clients.
Develop and execute branch-level growth plans to increase market share, loan and deposit growth, and fee income.
Build and maintain strong relationships with business owners, real estate professionals, community leaders, and referral partners.
Represent the bank at local networking events, chambers of commerce, and civic organizations to expand brand presence.
Lead outbound calling, prospecting, and cross-sell initiatives within the branch.
Partner with Commercial Lending, Retail Lending, and Investment Services to identify and refer high-value opportunities.
Leadership & Branch Management
Lead and manage day-to-day operations of the branch, ensuring alignment with the bank's strategic goals and performance standards.
Coach, mentor, and develop branch staff to meet expectations in service, sales, and compliance.
Foster a culture of accountability, collaboration, and customer focus.
Partner with executive leadership and support teams on staffing, performance management, and resource planning.
Sales Strategy & Execution
Drive individual and branch-level performance by setting goals, tracking key metrics, and adjusting strategies as needed.
Facilitate sales huddles, pipeline reviews, and ongoing coaching sessions.
Analyze local market trends, competition, and customer needs to refine branch sales strategies.
Provide regular branch performance updates and participate in business reviews with senior leadership.
Operational Excellence & Compliance
Ensure operational efficiency, consistency, and regulatory compliance within the branch.
Maintain high standards in cash handling, audit readiness, loss prevention, and regulatory adherence (BSA/AML, KYC, etc.).
Identify operational or compliance risks and proactively implement corrective actions.
Oversee branch staffing schedules, workflow management, and resource utilization
Retail - Branch Manager Requirements Requirements
Qualifications
Bachelor's degree in business, Finance, or related field; MBA preferred.
Minimum of 5-8 years of progressive retail banking experience.
Minimum of 3 years of experience serving in a Branch Manager or equivalent retail banking leadership role.
Proven ability to generate new business, deepen client relationships, and achieve sales goals.
Strong knowledge of retail and small business banking products and services.
Demonstrated success leading teams and managing branch operations.
Excellent interpersonal, presentation, and community engagement skills.
Proficiency in CRM systems and core banking platforms.
Key Success Measures
Net new deposit and loan growth for the branch
New client acquisition (consumer and business)
Sales goal attainment at the branch and individual level
Staff engagement, development, and retention
Operational, audit, and compliance performance
Community presence and market visibility
Salary Description 65,550 - 82,700 yearly
$79k-102k yearly est. 5d ago
AVP - Technology Circle Lead - Digital Content Capabilities
Travelers Insurance Company 4.4
Assistant vice president job in Hartford, CT
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$161,400.00 - $266,300.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is seeking a visionary AVP, Circle Lead / Team of Teams Lead to spearhead the transformation of our digital content technology ecosystem. You'll drive the strategy and execution for platforms that manage billions of multimedia assets powering every facet of our business-from underwriting and policy documentation to claims processing. This content represents not just operational necessity, but a strategic asset poised to fuel AI innovation, revolutionize user experiences, and unlock unprecedented business value.
This is a transformational leadership role where you'll collaborate with technology and business leaders organization-wide to consolidate and modernize fragmented platforms into a unified, scalable ecosystem that positions Travelers for future growth.
In this highly visible position, you will:
- Lead a multi-team agile organization delivering enterprise-wide digital content capabilities across the complete lifecycle: creation, management, storage, retrieval, and delivery
- Partner strategically with business stakeholders to define, plan, and deliver technical solutions that drive measurable business outcomes
- Apply deep technical expertise and agile methodologies to architect scalable, future-ready platforms
Champion innovation while ensuring operational excellence across billions of content assets
**What Will You Do?**
**Strategic Leadership & Vision**
+ Define and execute on a digital content technology strategy in alignment with enterprise business & technology goals
+ Drive platform consolidation efforts, moving from legacy implementations to a modern, target-state architecture
+ Provide stewardship of technical assets to ensure stability, availability, scalability and maintainability of digital content platforms
+ Partner with business Circle Lead to effectively plan and deliver technical solutions that support business outcomes
**Team Leadership & Management**
+ Lead and grow a high-performing technology organization composed of multiple agile teams
+ People-management responsibilities for technology team members and may manage other Technology Circle Leads as well
+ Lead positive team dynamics, encourage collaboration and drive appropriate levels of self-organization
+ Help grow agile maturity within and across teams
+ Remove impediments to teams' success and assist in conflict resolution, issue and dependency management
**Portfolio & Delivery Management**
+ Effectively drive, manage, implement and track complex portfolios of digital content deliverables, features and capabilities
+ Implement 'test and learn'/experimentation processes targeted at defining/refining future deliverables, measuring performance, and automating across lifecycles
+ Support the prioritization of interdependent team technology backlogs, addressing risks and dependencies spanning multiple Circles and Lines of Business
+ Make trade-off decisions to balance quality, cost, and timelines to maximize value while utilizing and adhering to technology standards
+ Adjust overall roadmap of deliverables based on learnings and changing business needs
**Innovation & Market Intelligence**
+ Champion innovation, particularly in AI-enabled digital content capabilities and enhanced user experiences
+ Partner with business stakeholders to identify opportunities where content and data can drive competitive advantage
+ Identify innovative solutions both internally and in the external marketplace
+ Ensure competitive and industry benchmarking of critical digital content technical knowledge and capabilities
**Resource & Vendor Management**
+ Responsible for technical resource allocation, including vendor management, on-boarding, performance management, and offshore approach/structure
+ Assess, utilize, and partner with external resources and partners to meet agreed upon expectations, as needed
**Collaboration & Relationship Building**
+ Balance strategic vision with hands-on delivery, ensuring teams consistently deliver real value aligned with our stakeholders' needs
+ Build and foster collaborative relationships across other Circles, business areas and with key partners (e.g. technology architects)
+ Build and maintain trusting relationships up, down and across the organization with the ability to influence executive-level leadership
+ Collaborate with other team members and neighbors to improve team velocity
Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Six years of experience in an agile/execution leadership role delivering technology solutions on a demanding schedule.
+ Five years of people leadership/ management experience.
+ Strong & deep technical leadership, preferably with experience in digital content creation, digital content management or related processes.
+ A proven ability to lead large-scale technology transformation and platform consolidation initiatives
+ Experience building and leading agile organizations, with a track record of attracting and developing top talent
+ Excellent communication and stakeholder management skills-able to translate technical complexity into business value
+ Strategic thinking combined with strong execution discipline
+ Proven analytical skills and experience making decisions based on hard and soft data.
+ Strong knowledge of the Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.
+ Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
+ Infuse Agile principles, practices and methodologies to achieve team success.
+ Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the Circle.
+ Change Agent: Expert change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
+ Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
+ Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
+ Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
+ Collaboration: Expertise working with others in a cross-functional multi-team environment.
+ Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
**What is a Must Have?**
+ Seven years of relevant technology experience.
+ Four years of people leadership/ management experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$161.4k-266.3k yearly 15d ago
AVP Information Security Officer (ISO)
Freedom Credit Union 4.2
Assistant vice president job in Springfield, MA
To establish, implement, and maintain the Credit Union's information security program, including developing security policies and procedures, managing security controls, ensuring regulatory compliance and leading incident response efforts institution wide. The ISO collaborates with leadership across departments to promote a culture of security awareness and ensure that risks are properly managed throughout all project and system life cycles. The ISO is responsible for managing the vendor management program for the credit union.
Essential Functions/Position Responsibilities:
* Responsible for the design, performance, planning, budgeting, securing, monitoring, and integration of Cybersecurity initiatives throughout the credit union. Develop, implement and maintain the credit union's information security strategy, standards and policies.
* Consult with all levels of management to determine information security requirements to establish boundaries and priorities for new projects and to discuss system capacity and equipment acquisitions.
* Establish, adhere to and enforce system security policy and standards; develop, maintain and update appropriate policies and procedures. Maintain an awareness of all laws, regulations, developments and trends that may affect Information Systems, vendor management and information security.
* Conduct regular risk assessments; vulnerability assessments and scans; and penetration tests on technology infrastructure, applications and networks to identify and address potential risks. Develop risk mitigation plans to safeguard against cyber threats and vulnerabilities.
* Conducts annual and periodic information security training for staff.
* Conduct Incident Response table-top exercises to meet Incident Response Plan policy requirements.
* In coordination with the Information Technology Officer (ITO), conduct an independent 3rd party IT/Information Security Audit annually - to include External and Internal PEN testing.
* Manage the Vendor management program and maintain ongoing vendor due diligence, and the Watch List management matrix and provide monthly Vendor Management Report to the Board and Senior Management.
* Co-chair Disaster Recovery and Business Continuity planning. Periodically test the emergency restoration plan for the company and other applications as deemed appropriate.
* Develops, maintain all information security policies and procedures.
* Maintain the Business Network of Emergency Resources (BNET) Corporate Emergency Access System (CEAS) for badge holders. Maintain subscriptions and memberships with FS-ISAC, US-CERT, and FBI InfraGard.
* Provide monthly Information Security report, annual NCUA 748 Information Security Program status report to the Board and Senior Management. Responsible for tracking and reporting information security updates, vulnerabilities remediation, information and physical security incidents, CATO incidents, Red-Flag Identity Theft incidents, GLBA unauthorized disclosure incidents and Information Security threats.
* Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, the Gramm-Leach-Bliley Act (GLBA), and the Office of Foreign Assets Control.
Requirements
Experience
A minimum of ten years of experience is required, including time spent in preparatory positions.
Education/Certifications/Licenses
Bachelor's degree in Information Technology, Computer Science or related field.
Relevant certifications (e.g. CISSP, CISM, CISA) strongly preferred.
CRVPM ( Certified Regulatory Vendor Program Manager) strongly preferred.
Project management experience and certifications strongly preferred.
Interpersonal Skills
This position requires a significant level of expertise, credibility, influence and trust. Proficiency in developing and delivering material presentations on complex topics can be important to fulfilling the responsibilities of the position.
Other Skills
Will be required to work outside of scheduled hours to respond to pertinent position issues.
$117k-145k yearly est. 60d+ ago
AVP/VP, Environmental Claims
Awac
Assistant vice president job in Farmington, CT
AVP/VP, Environmental Claims - (2500002U) Description Preferred location is New York, NY, however, Allied World will consider candidates in Farmington, CT, New Jersey, Philadelphia, PA, Atlanta, Boston, and Chicago. Job Objectives: Manage the investigation, evaluation, and resolution of claims asserted against the Company's Environmental policies.
Manage claims pending.
Engage in collaborative projects in support of other areas of the company, including underwriting, finance and accounting, actuarial, operations, and technology.
Provide superior service to all customers, whether internal or external.
Duties and Responsibilities:· Efficiently manage a vigorous claim volume involving a broad spectrum of accounts and coverages.
Ensure the prompt analysis of coverage, issuance of accurate and timely coverage position letters, manage litigation, and interact with insureds, brokers, defense counsel, underwriters and other parties as required.
Effectuate the establishment of timely and appropriate reserves and regularly report claim developments and trends to claims and underwriting management.
· Effectively manage and oversee the day-to-day administration of claims, including reviewing coverage position letters and responding to requests for authority.
Serve as claims liaison between the insureds and the Company, including responding to claims and related issues.
Conduct periodic claim audits, prepare audit reports, and approve service invoices.
Provide monthly reports outlining the data available and attend monthly meetings with direct supervisor.
· Work with other areas of the Company including underwriting, finance and accounting, actuarial, operations and technology on projects as requested.
Prepare claim summaries and other reports as necessary for management.
· Meet with existing or prospective clients and brokers.
Attend company sponsored training events and relevant industry conferences/meetings.
Compensation:The below annualized base pay range is a broad range based on analysis of similar positions in the market.
The actual base pay for the position may be above or below the listed range and determined by a number of considerations, including but not limited to complexity, location, and scope of the role, along with experience, skills, education, training, and other conditions of employment.
Base salary represents one component of Allied World's comprehensive total reward package, which may also include annual incentive compensation rewards.
The salary range is flexible and will be determined according to the candidate's experience.
Salary range: $130,000 - $150,000 Qualifications Requirements:· A minimum of 5 years' experience managing and handling environmental liability insurance claims or related relevant experience.
Experience handling specialty lines claims is strongly preferred.
Four-year college degree is required.
JD required.
· Knowledge of claims, legal and coverage issues in all U.
S.
jurisdictions.
Excellent negotiation and communication skills.
Strong technical skills and writing experience.
Proficient with Microsoft Office products, internet research and Genius.
· Ability to accurately and timely analyze coverage, draft coverage position letters and instruct and collaborate with counsel regarding litigation and coverage strategies, negotiate and resolve claims and otherwise act within scope of delegated authority.
· Compliance with multi-state adjuster licensing requirements.
Special Responsibilities:Position requires the ability to quickly and accurately read, comprehend, analyze and produce written materials and to use a computer for long periods of time.
Some travel required.
About FairfaxFairfax is a holding company which, through its subsidiaries, is engaged in property and casualty insurance and reinsurance and investment management.
About Allied WorldAllied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions.
We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001.
We are a subsidiary of Fairfax Financial Holdings Limited, and we benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.
Our capital base is strong, our solutions anticipate rather than react to changing trends, and our teams are focused on establishing long-term relationships that are mutually beneficial.
Learn more about how we can help you manage your risk by visiting: Web: www.
awac.
com | Facebook: www.
facebook.
com/alliedworld | LinkedIn: ************
linkedin.
com/company/allied-world Our generous benefits package includes: Health and Dental Insurance, 401k plan, and Group Term Life Insurance.
Allied World Insurance Company is an Equal Opportunity and Affirmative Action Employer.
All qualified applicants will be considered for employment without regard to an individual's race, color, national origin, religion or belief, sex, age, genetic information, marital or civil partnership status, family status, sexual orientation, gender identity, or their protected veteran or disability status.
Please visit www.
awac.
com for further information on Allied World.
Primary Location: US-NY-New YorkOther Locations: US-CT-Farmington, US-NJ-IselinWork Locations: New York 199 Water Street New York 10038Job: ClaimsEmployee Status:RegularJob Type:StandardJob Posting: Jan 13, 2026, 3:56:32 PMMaximum Salary150,000.
00Pay BasisYearly
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary
The AVP, Corporate Transformation Advisory Delivery Manager will oversee and implement transformation initiatives to drive continual improvement within a business unit. This role requires a strong understanding of Lean principles and operational management practices to deliver sustainable results.
Responsibilities and Accountabilities
* Lead the deployment of a Lean Transformation with specific responsibility of initiatives and continuous improvement practices and routines.
* Guide the current state and future state, implementation plan, along with impact and value of changes (in strong cooperation with business or service unit experts).
* Develop and nurture strong partnerships to understand specific business issues and priorities to effectively integrate continuous improvement into their organization.
* Use a standard set of Lean/Problem Solving tools and analyses to develop insight, solutions and drive the consistent use of Lean standards in the delivery of Value Stream or Function .
* Responsible for the consistent and successful delivery of agreed standard work.
* Guide training and problem solving workshops with senior managers & teams.
* Coach senior leaders to be effective in their roles as sponsors; and coach leaders at all levels on their role to support and sustain continuous improvement in their area including their own management practices and routines.
* Coach managers and teams on the tools and techniques they will need to successfully identify, prioritize and capture performance standards.
Required Skills and Abilities
* Diversity & Inclusion Aptitude
* Ability to work well with a variety of different individuals
* LEAN Transformation experience
* Operational and Analytical thinking
* Effective communication, listening and facilitation skills
* Insurance knowledge and strong business acumen
* Strong organizational skills with high level of attention to detail
* High Emotional Quotient and Professionalism
Education and Experience
* 7+ years of experience as a Lean management leader with demonstrated success in leading end to end transformational change
* Experience in the financial services or insurance industries and an understanding of operational management practices (preferred)
* Lean or similar certification, or experience implementing continuous improvement principles in service environments/organizations (e.g., Business Agility, Lean management techniques, Six Sigma certification, etc.)
* Proven track record developing and/or implementing Lean/continuous improvement initiatives
* Demonstrated ability to effectively interpret data and measure performance
* Ability to handle changing priorities and use good judgment when working in challenging situations
* Superior oral and written communication skills, as well as attention to detail while developing and presenting to senior leaders of the company
* Deep knowledge and demonstrated application of change management principles, practices, methodologies and tools
* Exceptional presentation, written and verbal communication skills with demonstrated ability to develop compelling messaging for diverse audiences
* Strong ability to facilitate, teach & coach diverse set of audience
* Able to work collaboratively in a team environment, and deliver effective consulting and coaching
* High degree of integrity and ability to handle confidential matters and sensitive situations with discretion
* Demonstrate proficiency in project and program management
* Demonstrate proficiency in data mining and analysis.
* Bachelor's degree with related experience or Master's in related field required. Work experience may substitute for education requirement.
* Professional Lean Certification (is a plus)
40%-50% travel expected
#LI-EO1
#LI-Remote
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$98,000 - $155,700/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
10200 Arch Capital Services LLC
$98k-155.7k yearly Auto-Apply 3d ago
AVP, Personal Insurance Experience Management
Travelers Insurance Company 4.4
Assistant vice president job in Hartford, CT
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Operations
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$161,400.00 - $266,300.00
**Target Openings**
1
**What Is the Opportunity?**
In Personal Insurance, our objective is to be the best at helping people protect the things that matter most. Our strategy is to deliver value through experiences that truly reflect what matters most to our customers - across every channel, product, and interaction.
As the AVP, Experience Strategy & Management, you will be a key leader driving this vision forward by strengthening and scaling our experience management practice in a way that is actionable, valuable, and measurable. You will develop, own, and activate the experience strategy across Personal Insurance, ensuring that experience initiatives are aligned, prioritized, and executed to deliver holistic, end-to-end outcomes.
You will partner closely with Product, Operations, Analytics, Marketing, and Enterprise Experience Teams to create a shared vision for the experiences we want to deliver - one that is grounded in deep customer understanding and forward-looking insights. By embedding a journey-based ownership mindset across the organization, you will champion cultural change towards an experience-centric organization, focused on end-to-end experience, operational excellence, forward looking insights, process management, technology innovation, and efficiency.
This role requires building and scaling a real-time listening and insights engine that empowers agile teams to prioritize and act with confidence. You and your team will represent the voice of the customer by synthesizing research, feedback from customers/agents/employees, and product/operational data, recommending additional customer research as needed, and providing timely, actionable insights. You will also be responsible for understanding and aligning with the Personal Insurance business strategy, as well as our Marketing & Product Strategies, helping these teams meet their goals through experience-driven initiatives.
As a strategic partner to leadership across Personal Insurance and Enterprise functions, you will support strategic planning, ideation, and execution of the experience management portfolio. You will evolve the customer-centric experience management vision and strategy, and translate it into a prioritized delivery roadmap by exploring customer journeys, identifying pain points, defining capabilities, and setting measurable business targets. You will be accountable for driving measurable business impact through improved satisfaction, loyalty, and operational efficiency.
Additionally, you will play a critical role in integrating emerging technologies, including AI, into the evolution of Experience Management. By leveraging AI-driven analytics, automation, and personalization capabilities, you will help transform how we capture insights, predict customer needs, and deliver more proactive, individualized experiences - positioning Travelers at the forefront of customer-centric innovation.
**What Will You Do?**
+ Establish and drive Experience Management strategy and vision leveraging all disciplines (research, design, culture) across Personal Insurance and accountable for successful results.
+ Create alignment and strategic partnerships across the enterprise, business groups and support partners and functions.
+ Contribute to continuous improvement/optimization of Travelers experience transformation methodology, framework, best practices, tools, and training/coaching curriculum.
+ Assess and drive the experience management Transformation/maturity.
+ Stay abreast with leading edge technologies and experience management methodologies and make recommendations to adopt within Travelers.
+ Collaborate with Enterprise and Personal Insurance Data & Analytics teams to enhance measurement frameworks, predictive models, and dashboards.
+ Build and scale a real-time listening and insights engine that synthesizes qualitative and quantitative data streams to inform decision-making.
+ Democratize insights and embed them directly into workflows to enable data-driven, customer-centric actions.
+ Partner with Experience Design to translate strategy into human-centered, inclusive solutions.
+ Champion a culture of customer obsession, continuous learning, and shared journey ownership.
+ Elevate customer and agent stories to drive empathy and organizational alignment.
+ Provide thought leadership on experience management maturity, emerging technologies, and best practices.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Bachelor's degree.
+ Eleven years of experience in experience management, market research, user experience design, or experience analytics.
+ Extensive knowledge of experience management methodologies, processes, and tools in the Insurance and/or Financial Services and demonstrated experience developing and implementing experience management transformation strategies.
+ Exceptional data analysis skills with the ability to drive implementation of recommendations to enhance organization.
+ Advanced leadership skills with the ability to oversee complex projects, coach and develop team members, leverage differences, and strategically align resources to accomplish key objectives.
+ Excellent communication skills with the ability to present, influence, and negotiate at various levels of the organization and with external partners.
+ Ability to drive change across the organization by building credibility and trust to influence all levels across the organization.
**What is a Must Have?**
+ Ten years of experience in a related experience management, market research, user experience design, or experience analytics environment.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
How much does an assistant vice president earn in Manchester, CT?
The average assistant vice president in Manchester, CT earns between $117,000 and $191,000 annually. This compares to the national average assistant vice president range of $96,000 to $163,000.
Average assistant vice president salary in Manchester, CT
$149,000
What are the biggest employers of Assistant Vice Presidents in Manchester, CT?
The biggest employers of Assistant Vice Presidents in Manchester, CT are: