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The differences between associate information technology analysts and information technology/support technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an associate information technology analyst, becoming an information technology/support technician takes usually requires 1-2 years. Additionally, an associate information technology analyst has an average salary of $68,621, which is higher than the $45,591 average annual salary of an information technology/support technician.
The top three skills for an associate information technology analyst include technical support, project management and windows. The most important skills for an information technology/support technician are customer service, troubleshoot, and computer system.
| Associate Information Technology Analyst | Information Technology/Support Technician | |
| Yearly salary | $68,621 | $45,591 |
| Hourly rate | $32.99 | $21.92 |
| Growth rate | 9% | 10% |
| Number of jobs | 120,347 | 161,748 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 51% |
| Average age | 43 | 42 |
| Years of experience | 6 | 2 |
An associate information technology analyst specializes in performing extensive research and analysis to optimize a company's information technology operations. Their responsibilities typically include understanding the company's needs and goals, gathering and analyzing data, developing models and prototypes, liaising with internal and external parties, and creating strategies to enhance operations. They may also assess existing systems to identify which areas need improvement and develop solutions against problem areas. Moreover, an associate information technology analyst must maintain an active communication line with staff for a smooth and efficient workflow.
An information technology (IT) support technician is an individual who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members. IT support technicians are involved in inspecting and resolving minor local area network and wireless network issues, which include TCP/IP, DHCP, and VPN. They are also required to obtain an associate's degree in computer science or related field.
Associate information technology analysts and information technology/support technicians have different pay scales, as shown below.
| Associate Information Technology Analyst | Information Technology/Support Technician | |
| Average salary | $68,621 | $45,591 |
| Salary range | Between $48,000 And $96,000 | Between $31,000 And $66,000 |
| Highest paying City | Mountain View, CA | San Francisco, CA |
| Highest paying state | Washington | Pennsylvania |
| Best paying company | Hitachi Vantara | Microsoft |
| Best paying industry | Transportation | Technology |
There are a few differences between an associate information technology analyst and an information technology/support technician in terms of educational background:
| Associate Information Technology Analyst | Information Technology/Support Technician | |
| Most common degree | Bachelor's Degree, 67% | Bachelor's Degree, 51% |
| Most common major | Business | Computer Science |
| Most common college | University of Pennsylvania | University of Pennsylvania |
Here are the differences between associate information technology analysts' and information technology/support technicians' demographics:
| Associate Information Technology Analyst | Information Technology/Support Technician | |
| Average age | 43 | 42 |
| Gender ratio | Male, 57.2% Female, 42.8% | Male, 85.4% Female, 14.6% |
| Race ratio | Black or African American, 10.7% Unknown, 5.0% Hispanic or Latino, 11.4% Asian, 14.4% White, 58.3% American Indian and Alaska Native, 0.2% | Black or African American, 10.7% Unknown, 5.3% Hispanic or Latino, 15.7% Asian, 13.2% White, 54.6% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 8% | 11% |