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Box office, cashier vs box office attendant

The differences between box office, cashiers and box office attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a box office attendant has an average salary of $28,816, which is higher than the $28,311 average annual salary of a box office, cashier.

The top three skills for a box office, cashier include math, cash handling and POS. The most important skills for a box office attendant are POS, STARS, and cash handling.

Box office, cashier vs box office attendant overview

Box Office, CashierBox Office Attendant
Yearly salary$28,311$28,816
Hourly rate$13.61$13.85
Growth rate-10%-5%
Number of jobs104,25681,537
Job satisfaction--
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 51%
Average age3447
Years of experience-2

What does a box office, cashier do?

A box office cashier is primarily in charge of selling admission tickets to customers, ensuring fast and efficient procedures. They process cash or credit card payments, balance out the cash drawers, maintain accurate records, use automated systems, and produce progress reports as necessary. They may also assist clients by answering inquiries, providing theatre schedules, handling calls, managing bookings and reservations, and solving issues and concerns. A box office cashier maintains an active communication line with box office staff, coordinating to ensure a smooth workflow.

What does a box office attendant do?

A box office attendant works at concert halls, cinemas, and sports stadiums. He/She or she is the first person that customers contact when buying tickets for plays, movies, dances, or games. Box office attendants take payments, sell tickets, and provide information to customers. They must have exceptional fiscal management skills and be good communicators along with knowledge of handling marketing tasks. They should have experience in handling computerized ticketing systems. Additionally, they should be flexible during work times.

Box office, cashier vs box office attendant salary

Box office, cashiers and box office attendants have different pay scales, as shown below.

Box Office, CashierBox Office Attendant
Average salary$28,311$28,816
Salary rangeBetween $25,000 And $31,000Between $22,000 And $37,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between box office, cashier and box office attendant education

There are a few differences between a box office, cashier and a box office attendant in terms of educational background:

Box Office, CashierBox Office Attendant
Most common degreeHigh School Diploma, 35%Bachelor's Degree, 51%
Most common majorBusinessBusiness
Most common college-Western Carolina University

Box office, cashier vs box office attendant demographics

Here are the differences between box office, cashiers' and box office attendants' demographics:

Box Office, CashierBox Office Attendant
Average age3447
Gender ratioMale, 23.6% Female, 76.4%Male, 33.5% Female, 66.5%
Race ratioBlack or African American, 10.5% Unknown, 5.2% Hispanic or Latino, 20.9% Asian, 7.4% White, 55.1% American Indian and Alaska Native, 0.9%Black or African American, 10.0% Unknown, 4.6% Hispanic or Latino, 18.6% Asian, 7.9% White, 57.9% American Indian and Alaska Native, 1.1%
LGBT Percentage5%6%

Differences between box office, cashier and box office attendant duties and responsibilities

Box office, cashier example responsibilities.

  • Box office ticketing operations including sales, will-call, VIP, etc.
  • Greet all press box media and all VIP guests to ensure proper service.
  • Process credit card and cash sales using point of sale (POS) system.
  • Use suggestive-selling and upselling techniques to focus sales on promotional items and loyalty memberships.
  • Operate POS cash register for processing cash and credit card transactions, as well as processing refunds.
  • Place customer groceries in bags, help customer to vehicle, interpret when need, bring in carts from outside.
  • Show more

Box office attendant example responsibilities.

  • Assist in managing social media accounts on Facebook, YouTube, and Flickr to promote events and productions.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Learned and become fluent in ticketing program (Provenue, Archtics).
  • Maintain accurate patron database using Tessitura.
  • Create advertisements via Microsoft PowerPoint which promote upcoming concerts.
  • Utilize Tessitura for patron-ticketing purchases, updating constituent information, volunteer usher database and communications.
  • Show more

Box office, cashier vs box office attendant skills

Common box office, cashier skills
  • Math, 43%
  • Cash Handling, 38%
  • POS, 5%
  • Front End, 4%
  • Ticket Sales, 1%
  • Bank Deposits, 1%
Common box office attendant skills
  • POS, 17%
  • STARS, 15%
  • Cash Handling, 15%
  • Ticket Sales, 15%
  • Ticket Orders, 9%
  • Customer Service, 5%