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Business analyst, support vs contractor-business analyst

The differences between business analysts, support and contractor-business analysts can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a business analyst, support, becoming a contractor-business analyst takes usually requires 4-6 years. Additionally, a contractor-business analyst has an average salary of $87,402, which is higher than the $68,419 average annual salary of a business analyst, support.

The top three skills for a business analyst, support include project management, data analysis and business processes. The most important skills for a contractor-business analyst are business process, project management, and data analysis.

Business analyst, support vs contractor-business analyst overview

Business Analyst, SupportContractor-Business Analyst
Yearly salary$68,419$87,402
Hourly rate$32.89$42.02
Growth rate11%9%
Number of jobs212,850147,698
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Average age4443
Years of experience46

What does a business analyst, support do?

A business analyst/support is responsible for assisting with the company's project management procedures, ensuring that the processes meet the project deliverables timely and accurately. Business analysts/supports coordinate with the clients to update them with the project's progress and inform them of necessary adjustments as needed. They analyze the clients' specifications and requirements, plan technical solutions, and maintain materials and resources within the budget goals. A business analyst/support must have excellent communication and organizational skills, as well as quickly adapting to market changes and immediately resolve project inconsistencies together with the project team.

What does a contractor-business analyst do?

A contractor-business analyst is responsible for analyzing business processes and strategizing on efficient project management techniques to enhance productivity goals and achieve maximum performance. Contractor-business analysts conduct data and statistical analysis to determine areas of improvement and identify business opportunities that would generate more revenue resources and increase profits. They also review client accounts, measure sales performance, and design solutions by utilizing various software applications and system tools. A contractor-business analyst advises the management of necessary training for the staff to enhance services and close more business partnerships.

Business analyst, support vs contractor-business analyst salary

Business analysts, support and contractor-business analysts have different pay scales, as shown below.

Business Analyst, SupportContractor-Business Analyst
Average salary$68,419$87,402
Salary rangeBetween $45,000 And $103,000Between $62,000 And $122,000
Highest paying CityFramingham, MA-
Highest paying stateMassachusetts-
Best paying companyCity National Bank-
Best paying industryManufacturing-

Differences between business analyst, support and contractor-business analyst education

There are a few differences between a business analyst, support and a contractor-business analyst in terms of educational background:

Business Analyst, SupportContractor-Business Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 67%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityStanford University

Business analyst, support vs contractor-business analyst demographics

Here are the differences between business analysts, support' and contractor-business analysts' demographics:

Business Analyst, SupportContractor-Business Analyst
Average age4443
Gender ratioMale, 46.8% Female, 53.2%Male, 50.4% Female, 49.6%
Race ratioBlack or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 10.6% Unknown, 5.0% Hispanic or Latino, 11.3% Asian, 14.4% White, 58.5% American Indian and Alaska Native, 0.2%
LGBT Percentage12%8%

Differences between business analyst, support and contractor-business analyst duties and responsibilities

Business analyst, support example responsibilities.

  • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
  • Participate in business validation workshops and UAT for CRM releases.
  • Test and write solution and diagram reports for new system performance software in QA lab environment.
  • Enter project definitions/structures, invoices, budgets, scope of work, and special requirements into ERP system.
  • Ensure facility health for crm-relate issues.o support the facility's CRM operation as a tier-1 analyst (on-call).
  • Qualify team responsibilities include team leader, QA, audit functional test, trend analysis, and inventory handling.
  • Show more

Contractor-business analyst example responsibilities.

  • Manage the Salesforce preparation for migration from GreatPlains to PeopleSoft and successfully execute said migration.
  • Provide assistance and support of client user acceptance testing (UAT), documentation of product enhancements and, defect tracking.
  • Promote the agile 'whole team' approach to quality along with SDLC requirement outline.
  • Complete assigned project load using status reports, SharePoint document management systems, and other proprietary logs.
  • Work with QA to insure all testing documents are complete, thorough, and add to HPQC for execution.
  • Perform UAT and testing of internal controls environment for all of SSC processes and ensure strict compliance with Sarbanes-Oxley.
  • Show more

Business analyst, support vs contractor-business analyst skills

Common business analyst, support skills
  • Project Management, 7%
  • Data Analysis, 7%
  • Business Processes, 6%
  • Business Support, 6%
  • Process Improvement, 5%
  • Data Entry, 4%
Common contractor-business analyst skills
  • Business Process, 7%
  • Project Management, 6%
  • Data Analysis, 6%
  • Visio, 5%
  • SharePoint, 5%
  • Data Entry, 5%

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