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The differences between business analysts, support and process analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a business analyst, support and a process analyst. Additionally, a process analyst has an average salary of $73,233, which is higher than the $68,419 average annual salary of a business analyst, support.
The top three skills for a business analyst, support include project management, data analysis and business processes. The most important skills for a process analyst are process improvement, project management, and customer service.
| Business Analyst, Support | Process Analyst | |
| Yearly salary | $68,419 | $73,233 |
| Hourly rate | $32.89 | $35.21 |
| Growth rate | 11% | 11% |
| Number of jobs | 212,850 | 123,238 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A business analyst/support is responsible for assisting with the company's project management procedures, ensuring that the processes meet the project deliverables timely and accurately. Business analysts/supports coordinate with the clients to update them with the project's progress and inform them of necessary adjustments as needed. They analyze the clients' specifications and requirements, plan technical solutions, and maintain materials and resources within the budget goals. A business analyst/support must have excellent communication and organizational skills, as well as quickly adapting to market changes and immediately resolve project inconsistencies together with the project team.
A process analyst is also known as an operations research analyst, who evaluates in detail the steps in producing products and making important decisions as well as providing recommendations on how to enhance them. They are IT specialists that analyze the business process and workflows to determine how they can be computerized and improved. Responsibilities include identifying problems and risks as well as engaging in problem resolution. Important skills to consider for applicants include being innovative thinkers and goal-oriented.
Business analysts, support and process analysts have different pay scales, as shown below.
| Business Analyst, Support | Process Analyst | |
| Average salary | $68,419 | $73,233 |
| Salary range | Between $45,000 And $103,000 | Between $49,000 And $108,000 |
| Highest paying City | Framingham, MA | Santa Clara, CA |
| Highest paying state | Massachusetts | Connecticut |
| Best paying company | City National Bank | Apple |
| Best paying industry | Manufacturing | Finance |
There are a few differences between a business analyst, support and a process analyst in terms of educational background:
| Business Analyst, Support | Process Analyst | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 66% |
| Most common major | Business | Business |
| Most common college | Northwestern University | Northwestern University |
Here are the differences between business analysts, support' and process analysts' demographics:
| Business Analyst, Support | Process Analyst | |
| Average age | 44 | 44 |
| Gender ratio | Male, 46.8% Female, 53.2% | Male, 50.8% Female, 49.2% |
| Race ratio | Black or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2% | Black or African American, 8.2% Unknown, 4.5% Hispanic or Latino, 9.0% Asian, 12.2% White, 66.0% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 12% | 12% |