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Business analyst, support vs technical business analyst

The differences between business analysts, support and technical business analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a business analyst, support and a technical business analyst. Additionally, a technical business analyst has an average salary of $81,757, which is higher than the $68,419 average annual salary of a business analyst, support.

The top three skills for a business analyst, support include project management, data analysis and business processes. The most important skills for a technical business analyst are project management, business analysis, and business processes.

Business analyst, support vs technical business analyst overview

Business Analyst, SupportTechnical Business Analyst
Yearly salary$68,419$81,757
Hourly rate$32.89$39.31
Growth rate11%11%
Number of jobs212,850203,686
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Average age4444
Years of experience44

What does a business analyst, support do?

A business analyst/support is responsible for assisting with the company's project management procedures, ensuring that the processes meet the project deliverables timely and accurately. Business analysts/supports coordinate with the clients to update them with the project's progress and inform them of necessary adjustments as needed. They analyze the clients' specifications and requirements, plan technical solutions, and maintain materials and resources within the budget goals. A business analyst/support must have excellent communication and organizational skills, as well as quickly adapting to market changes and immediately resolve project inconsistencies together with the project team.

What does a technical business analyst do?

As a technical business analyst, one oversees the technical business project and solution implementation. Technical business analysts work with the technical team members and stakeholders for the mapping, analysis, and documentation of business projects and processes. People in the business world consider them as market technicians, chartists, securities traders, or researchers. The job also involves the documentation of redesigned computer systems and applications. Skills in computer programming, leadership, communication, and management are necessary.

Business analyst, support vs technical business analyst salary

Business analysts, support and technical business analysts have different pay scales, as shown below.

Business Analyst, SupportTechnical Business Analyst
Average salary$68,419$81,757
Salary rangeBetween $45,000 And $103,000Between $62,000 And $106,000
Highest paying CityFramingham, MAWashington, DC
Highest paying stateMassachusettsNew Jersey
Best paying companyCity National BankMeta
Best paying industryManufacturingTechnology

Differences between business analyst, support and technical business analyst education

There are a few differences between a business analyst, support and a technical business analyst in terms of educational background:

Business Analyst, SupportTechnical Business Analyst
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Business analyst, support vs technical business analyst demographics

Here are the differences between business analysts, support' and technical business analysts' demographics:

Business Analyst, SupportTechnical Business Analyst
Average age4444
Gender ratioMale, 46.8% Female, 53.2%Male, 53.2% Female, 46.8%
Race ratioBlack or African American, 7.4% Unknown, 4.4% Hispanic or Latino, 8.4% Asian, 14.2% White, 65.4% American Indian and Alaska Native, 0.2%Black or African American, 7.5% Unknown, 4.4% Hispanic or Latino, 8.5% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2%
LGBT Percentage12%12%

Differences between business analyst, support and technical business analyst duties and responsibilities

Business analyst, support example responsibilities.

  • Create and manage functional requirement documents for in house development of software applications for healthcare providers and payers.
  • Participate in business validation workshops and UAT for CRM releases.
  • Test and write solution and diagram reports for new system performance software in QA lab environment.
  • Enter project definitions/structures, invoices, budgets, scope of work, and special requirements into ERP system.
  • Ensure facility health for crm-relate issues.o support the facility's CRM operation as a tier-1 analyst (on-call).
  • Qualify team responsibilities include team leader, QA, audit functional test, trend analysis, and inventory handling.
  • Show more

Technical business analyst example responsibilities.

  • Lead migration of payroll and human resource data to 3COM following U.S. Robotics and 3COM merger.
  • Manage single large projects or multiple concurrent smaller projects in the human resources, payroll, and employee benefits areas.
  • Manage all phases of the business requirement from initial research to the UAT following the process and maintaining the quality standards.
  • Achieve online editorial content management by editing HTML for publishing health information.
  • Manage development intranet and internet sites for internal sales reps and external channel partners using SharePoint technology.
  • Generate SSRS reports using MDX/DAX queries.
  • Show more

Business analyst, support vs technical business analyst skills

Common business analyst, support skills
  • Project Management, 7%
  • Data Analysis, 7%
  • Business Processes, 6%
  • Business Support, 6%
  • Process Improvement, 5%
  • Data Entry, 4%
Common technical business analyst skills
  • Project Management, 7%
  • Business Analysis, 5%
  • Business Processes, 5%
  • User Stories, 5%
  • Test Cases, 4%
  • Scrum, 4%

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