Call director vs associate director

The differences between call directors and associate directors can be seen in a few details. Each job has different responsibilities and duties. Additionally, an associate director has an average salary of $114,223, which is higher than the $81,305 average annual salary of a call director.

The top three skills for a call director include customer service, inbound calls and product knowledge. The most important skills for an associate director are patients, healthcare, and project management.

Call director vs associate director overview

	Call Director	Associate Director
Yearly salary	$81,305	$114,223
Hourly rate	$39.09	$54.91
Growth rate	6%	8%
Number of jobs	26,747	72,370
Job satisfaction	-	5
Most common degree	High School Diploma, 32%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	-	-

Call director vs associate director salary

Call directors and associate directors have different pay scales, as shown below.

	Call Director	Associate Director
Average salary	$81,305	$114,223
Salary range	Between $50,000 And $131,000	Between $79,000 And $164,000
Highest paying City	-	South San Francisco, CA
Highest paying state	-	New Jersey
Best paying company	-	Legalmatch.com
Best paying industry	-	Pharmaceutical

Differences between call director and associate director education

There are a few differences between a call director and an associate director in terms of educational background:

	Call Director	Associate Director
Most common degree	High School Diploma, 32%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Call director vs associate director demographics

Here are the differences between call directors' and associate directors' demographics:

	Call Director	Associate Director
Average age	47	47
Gender ratio	Male, 31.0% Female, 69.0%	Male, 52.0% Female, 48.0%
Race ratio	Black or African American, 7.8% Unknown, 4.7% Hispanic or Latino, 13.1% Asian, 7.8% White, 66.0% American Indian and Alaska Native, 0.7%	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.6% Asian, 8.9% White, 65.5% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between call director and associate director duties and responsibilities

Call director example responsibilities.

Accomplish Medicare standards with qualitative and quantitative measures.
Credit for minimizing errors and losses through implementation of QA processes that generate significant incremental revenues with minimal increase in risk.
Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.

Associate director example responsibilities.

Lead implementation of OPPE and FPPE for TJC.
Manage accounting, weekly reports, local contacts, and maintenance of sets, props, and costumes.
Manage all aspects of music ministry - including arranging all music for schedule services special programs and events.
Manage departmental training schedules, work schedules and CPSI electronic medical record (EMR), certifications and competencies.
Manage web development and rebranding initiative.
Create a coordinate university social media committee quadrupling engagement during campaigns and achieving a national twitter trend during commencement.

Call director vs associate director skills

Common call director skills

Customer Service, 21%
Inbound Calls, 16%
Product Knowledge, 13%
Technical Support Calls, 13%
Direct Calls, 7%
Apple Devices, 6%

Common associate director skills

Patients, 11%
Healthcare, 8%
Project Management, 6%
Oversight, 6%
Portfolio, 6%
Excellent Interpersonal, 5%

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Executive Management Industry
Call Director
Call Director vs Associate Director

Updated January 8, 2025

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