Call director vs director of project management

The differences between call directors and directors of project management can be seen in a few details. Each job has different responsibilities and duties. Additionally, a director of project management has an average salary of $126,958, which is higher than the $81,305 average annual salary of a call director.

The top three skills for a call director include customer service, inbound calls and product knowledge. The most important skills for a director of project management are oversight, risk management, and resource management.

Call director vs director of project management overview

	Call Director	Director Of Project Management
Yearly salary	$81,305	$126,958
Hourly rate	$39.09	$61.04
Growth rate	6%	16%
Number of jobs	26,747	200,498
Job satisfaction	-	-
Most common degree	High School Diploma, 32%	Bachelor's Degree, 71%
Average age	47	47
Years of experience	-	-

Call director vs director of project management salary

Call directors and directors of project management have different pay scales, as shown below.

	Call Director	Director Of Project Management
Average salary	$81,305	$126,958
Salary range	Between $50,000 And $131,000	Between $85,000 And $187,000
Highest paying City	-	Foster City, CA
Highest paying state	-	California
Best paying company	-	Meta
Best paying industry	-	Real Estate

Differences between call director and director of project management education

There are a few differences between a call director and a director of project management in terms of educational background:

	Call Director	Director Of Project Management
Most common degree	High School Diploma, 32%	Bachelor's Degree, 71%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Call director vs director of project management demographics

Here are the differences between call directors' and directors of project management' demographics:

	Call Director	Director Of Project Management
Average age	47	47
Gender ratio	Male, 31.0% Female, 69.0%	Male, 66.9% Female, 33.1%
Race ratio	Black or African American, 7.8% Unknown, 4.7% Hispanic or Latino, 13.1% Asian, 7.8% White, 66.0% American Indian and Alaska Native, 0.7%	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.8% White, 65.8% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between call director and director of project management duties and responsibilities

Call director example responsibilities.

Accomplish Medicare standards with qualitative and quantitative measures.
Credit for minimizing errors and losses through implementation of QA processes that generate significant incremental revenues with minimal increase in risk.
Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.

Director of project management example responsibilities.

Develop and manage RFP processes to procure third party products and services.
Manage & facilitate agile scrum masters, project managers and business analysts including providing direction, guidance and training.
Develop and lead divisional IP application strategy and review process to improve patent return on investment and alignment with product strategies.
Direct logistics and manufacturing process at Baltimore depot and revamp of product line to achieve desire mission-readiness capability.
Streamline and centralize usage of project management tools to manage dependencies and transparent delivery milestones for highly complex SaaS platforms
Lead scrum team through multiple development sprints for overall product improvement base on customer feedback and market research.

Call director vs director of project management skills

Common call director skills

Customer Service, 21%
Inbound Calls, 16%
Product Knowledge, 13%
Technical Support Calls, 13%
Direct Calls, 7%
Apple Devices, 6%

Common director of project management skills

Oversight, 9%
Risk Management, 6%
Resource Management, 5%
Business Objectives, 5%
Healthcare, 5%
Customer Satisfaction, 5%

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Call Director
Call Director vs Director Of Project Management

Updated January 8, 2025

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