Call director vs project director

The differences between call directors and project directors can be seen in a few details. Each job has different responsibilities and duties. Additionally, a project director has an average salary of $107,396, which is higher than the $81,305 average annual salary of a call director.

The top three skills for a call director include customer service, inbound calls and product knowledge. The most important skills for a project director are project management, oversight, and customer satisfaction.

Call director vs project director overview

	Call Director	Project Director
Yearly salary	$81,305	$107,396
Hourly rate	$39.09	$51.63
Growth rate	6%	-
Number of jobs	26,747	116,968
Job satisfaction	-	5
Most common degree	High School Diploma, 32%	Bachelor's Degree, 66%
Average age	47	47
Years of experience	-	-

Call director vs project director salary

Call directors and project directors have different pay scales, as shown below.

	Call Director	Project Director
Average salary	$81,305	$107,396
Salary range	Between $50,000 And $131,000	Between $70,000 And $162,000
Highest paying City	-	Las Vegas, NV
Highest paying state	-	Nevada
Best paying company	-	Fried Frank
Best paying industry	-	Technology

Differences between call director and project director education

There are a few differences between a call director and a project director in terms of educational background:

	Call Director	Project Director
Most common degree	High School Diploma, 32%	Bachelor's Degree, 66%
Most common major	Business	Business
Most common college	University of Pennsylvania	University of Pennsylvania

Call director vs project director demographics

Here are the differences between call directors' and project directors' demographics:

	Call Director	Project Director
Average age	47	47
Gender ratio	Male, 31.0% Female, 69.0%	Male, 56.2% Female, 43.8%
Race ratio	Black or African American, 7.8% Unknown, 4.7% Hispanic or Latino, 13.1% Asian, 7.8% White, 66.0% American Indian and Alaska Native, 0.7%	Black or African American, 7.5% Unknown, 4.7% Hispanic or Latino, 12.5% Asian, 8.8% White, 65.9% American Indian and Alaska Native, 0.7%
LGBT Percentage	10%	10%

Differences between call director and project director duties and responsibilities

Call director example responsibilities.

Accomplish Medicare standards with qualitative and quantitative measures.
Credit for minimizing errors and losses through implementation of QA processes that generate significant incremental revenues with minimal increase in risk.
Follow all regulatory policies and procedures, privacy and security standards in accordance with government agencies to include HIPAA requirements.

Project director example responsibilities.

Provide direction and guidance to Americas regional executives with all aspects of managing their regions in order to achieve business goals.
Manage commercial real estate, adaptive reuse development project.
Create, maintain, and manage software development project schedules according to PMI standards.
Manage customer service center issues spanning Americas, European, and Asian delivery centers.
Refine and develop strong/functional on-site OCI management teams to ensure project EPC objectives are achieve.
Manage offshore / onshore test teams through entire SDLC for major, minor and hotfix releases.

Call director vs project director skills

Common call director skills

Customer Service, 21%
Inbound Calls, 16%
Product Knowledge, 13%
Technical Support Calls, 13%
Direct Calls, 7%
Apple Devices, 6%

Common project director skills

Project Management, 20%
Oversight, 19%
Customer Satisfaction, 8%
HR, 5%
Adaptive, 5%
ERP, 4%