Campaign director vs director, customer relations

The differences between campaign directors and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a campaign director and a director, customer relations. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $96,589 average annual salary of a campaign director.

The top three skills for a campaign director include digital marketing, strategic plan and event planning. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Campaign director vs director, customer relations overview

	Campaign Director	Director, Customer Relations
Yearly salary	$96,589	$134,672
Hourly rate	$46.44	$64.75
Growth rate	8%	8%
Number of jobs	20,208	26,470
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 65%
Average age	42	42
Years of experience	4	4

What does a campaign director do?

A campaign director spearheads and oversees campaign operations, from planning to completion. Although their duties vary upon their company or industry of employment, they are usually in charge of streamlining campaign roadmaps, setting goals and timelines, establishing budgets and guidelines, and implementing programs and projects to raise brand awareness and public interest. They also coordinate managers and delegate tasks among teams, monitoring their progress regularly. Moreover, a campaign director is also responsible for liaising with internal and external parties, building positive relationships with potential partners and sponsors.

What does a director, customer relations do?

Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.

Campaign director vs director, customer relations salary

Campaign directors and directors, customer relations have different pay scales, as shown below.

	Campaign Director	Director, Customer Relations
Average salary	$96,589	$134,672
Salary range	Between $62,000 And $148,000	Between $91,000 And $197,000
Highest paying City	New Haven, CT	Carson City, NV
Highest paying state	Connecticut	Nevada
Best paying company	Dermalogica	California Resources
Best paying industry	Media	Manufacturing

Differences between campaign director and director, customer relations education

There are a few differences between a campaign director and a director, customer relations in terms of educational background:

	Campaign Director	Director, Customer Relations
Most common degree	Bachelor's Degree, 76%	Bachelor's Degree, 65%
Most common major	Political Science	Business
Most common college	Stanford University	Stanford University

Campaign director vs director, customer relations demographics

Here are the differences between campaign directors' and directors, customer relations' demographics:

	Campaign Director	Director, Customer Relations
Average age	42	42
Gender ratio	Male, 53.1% Female, 46.9%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 6.1% Unknown, 4.7% Hispanic or Latino, 9.2% Asian, 5.2% White, 74.4% American Indian and Alaska Native, 0.4%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between campaign director and director, customer relations duties and responsibilities

Campaign director example responsibilities.

Promote and manage the scholarship program for psychology department students.
Maintain website and Facebook page.
Resolve financial issues relate to charitable contributions, provide program budgets, process payroll, and oversight management of operating accounts.
Develop messaging for local and statewide campaigns including direct mail, websites, and Facebook pages.
Monitor and measure success and effectiveness of training and development initiatives via eLearning platform.

Director, customer relations example responsibilities.

Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
Attend morning meeting daily and attend Medicare meetings weekly.
Assist with payroll and create excel spreadsheets to document all sales status and quotas.
Alert all departments through creating and delivering reports for guest preferences and VIP's.
Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.

Campaign director vs director, customer relations skills

Common campaign director skills

Digital Marketing, 10%
Strategic Plan, 9%
Event Planning, 9%
Flyers, 7%
Volunteer Recruitment, 7%
Project Management, 6%

Common director, customer relations skills

Customer Relations, 16%
Leveraged, 11%
Government Relations, 5%
Press Releases, 5%
Payroll, 5%
Customer Complaints, 4%

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Campaign Director
Campaign Director vs Director, Customer Relations

Updated January 8, 2025

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