Career services representative vs customer service representative

The differences between career services representatives and customer service representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a career services representative has an average salary of $45,551, which is higher than the $32,260 average annual salary of a customer service representative.

The top three skills for a career services representative include recent graduates, career services and mock interviews. The most important skills for a customer service representative are cleanliness, POS, and data entry.

Career services representative vs customer service representative overview

	Career Services Representative	Customer Service Representative
Yearly salary	$45,551	$32,260
Hourly rate	$21.90	$15.51
Growth rate	10%	-4%
Number of jobs	65,377	209,515
Job satisfaction	-	4
Most common degree	Bachelor's Degree, 62%	High School Diploma, 33%
Average age	42	40
Years of experience	-	12

Career services representative vs customer service representative salary

Career services representatives and customer service representatives have different pay scales, as shown below.

	Career Services Representative	Customer Service Representative
Average salary	$45,551	$32,260
Salary range	Between $29,000 And $71,000	Between $25,000 And $41,000
Highest paying City	-	Des Moines, WA
Highest paying state	-	Washington
Best paying company	-	Oracle
Best paying industry	-	Insurance

Differences between career services representative and customer service representative education

There are a few differences between a career services representative and a customer service representative in terms of educational background:

	Career Services Representative	Customer Service Representative
Most common degree	Bachelor's Degree, 62%	High School Diploma, 33%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Career services representative vs customer service representative demographics

Here are the differences between career services representatives' and customer service representatives' demographics:

	Career Services Representative	Customer Service Representative
Average age	42	40
Gender ratio	Male, 29.3% Female, 70.7%	Male, 30.5% Female, 69.5%
Race ratio	Black or African American, 10.6% Unknown, 3.8% Hispanic or Latino, 14.2% Asian, 3.7% White, 67.0% American Indian and Alaska Native, 0.6%	Black or African American, 11.6% Unknown, 5.2% Hispanic or Latino, 21.2% Asian, 6.3% White, 55.0% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between career services representative and customer service representative duties and responsibilities

Career services representative example responsibilities.

Secure private and seasonal employment opportunities for students and alumni.
Leverage alumni base in support of expand career opportunities for students.
Provide information to individuals on matters pertaining to social security, veterans administration, and uniform service health benefits program.
Create and administer quiz and examination questions base upon performance objectives identify in the syllabus and their expect outcomes.

Customer service representative example responsibilities.

Manage and plan escalations; assure HIPPA guidelines are followed for confidentially and privacy.
Maintain cleanliness and safety and assist patients as necessary.
Operate POS system and maintain exceptional and consistent customer service.
Exercise proofreading and basic math skills to maintain quality control over documents process
Work in customer service department entering information into customer relationship management (CRM).
Develop highly empathetic client relationships and earn reputation for exceeding good customer service rep goals.

Career services representative vs customer service representative skills

Common career services representative skills

Recent Graduates, 16%
Career Services, 14%
Mock Interviews, 10%
Career Development, 8%
Phone Calls, 8%
Alumni, 7%

Common customer service representative skills

Cleanliness, 10%
POS, 7%
Data Entry, 6%
Sales Floor, 6%
Customer Service, 5%
Home Health, 5%

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Career Services Representative
Career Services Representative vs Customer Service Representative

Updated January 8, 2025

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