Case Manager I-III Adult BH [1346]
Case manager job in Amarillo, TX
Case Manager I-III Adult BH [1346]
Program: Amarillo, Texas - Adult Behavioral Health
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Amarillo service area
Will be responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis
This position teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual's care
Will provide services via phone & face to face, in both home and community based settings
This position will spend at least half of his/her working time directly working with clients
Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *****************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Bilingual
At TPC, passion and meaningful work is rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Auto-ApplyCase Manager I-III Adult BH [1299]
Case manager job in Amarillo, TX
Job Description
Case Manager I-III Adult BH [1299]
Program: Amarillo, Texas - Adult Behavioral Health
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Amarillo service area
Will be responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis
This position teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual's care
Will provide services via phone & face to face, in both home and community-based settings
This position will spend at least half of his/her working time directly working with clients
Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *************************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Bilingual
At TPC, passion and meaningful work are rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Case Manager
Case manager job in Amarillo, TX
DSHS is committed to hiring skilled and dedicated individuals who share a passion for public health to pursue our vision of A Healthy Texas. If you are looking to make an impact and tackle new challenges, we encourage you to consider a career with us.
Employee Benefits:
DSHS offers insurance coverage and other benefits available through the State of Texas Group Benefits Plan administered by the Employee Retirement System of Texas (ERS). To learn more about all the benefits available to you as a DSHS employee and other DSHS opportunities for early career pathways, visit the DSHS Careers Page.
Review our Top 10 Tips for Success when Applying to State of Texas Jobs.
Functional Title: Case Manager
Job Title: Social Worker II
Agency: Dept of State Health Services
Department: Region 1
Posting Number: 10837
Closing Date: 01/28/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Group: TEXAS-B-19
Salary Range: $4,020.33 - $6,335.66
Pay Frequency: Monthly
Shift: Day
Additional Shift:
Telework: Not Eligible for Telework
Travel: Up to 60%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AMARILLO
Job Location Address: 3407 PONY EXPRESS WAY
Other Locations:
MOS Codes: 0149,5832,230X,42SX,4C0X1,68X,73A,HM
Brief Job Description:
Under the supervision of the Specialized Health and Social Services (SHSS) program supervisor. Provides complex and comprehensive public health social work and case management services for children with special health care needs and their families and children and high-risk pregnant women who receive services or are seeking services from local, state, and federal programs. Conducts Personal Care Services and Community First Choice assessments and reassessments. Provides information and referral services to families and the community. Conducts presentations and communicates program services to consumers/public in a positive and accurate manner. Provides training, consultation and technical assistance to program contractors and program providers as needed. Attends team and professional development training including staff meetings. Works as a team member. Works under minimum supervision with considerable latitude for the use of initiative and independent judgment. Completes administrative duties and monthly reports. Attends work on a regular and predictable schedule in accordance with agency leave policy. Employee actively participates and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation.
Essential Job Functions:
45% Case Management Functions: Conducts home visits for comprehensive assessment of home environment, psychosocial, economic, and special medical needs of the child and family. Provides case management services for families in the Children with Special Health Care Needs Services Program (CSHCN-SP), Birth Defects Epidemiology and Surveillance pilot project (BDES), Newborn Screening (NBS), Newborn Hearing Screening (NBHS), Childhood Lead Poisoning Prevention Program (CLPPP), Personal Care Services and Community First Choice (PCS/CFC), Children's Health Insurance Program (CHIP), Child Protective Services (CPS)/Foster Care and Case Management for Children and Pregnant Women (CPW) programs. Following program guidelines, provides comprehensive case management services including the Intake, Family Needs Assessment, Service Plan, and Follow-up services. Assesses and refers children for other medical services, coordinates services with various Medicaid programs and/or the local Intellectual and Developmental Disability Authority. Responsible for professional communication and ongoing coordination of services with primary care physicians and other medical providers. Assists families with the eligibility determination process for CSHCN-SP. Attends and advocates for clients at Admission Review and Dismissal and/or other educational meetings held by public schools. Provides information and referral services, linkage to community resources, family supports, advocacy, and service coordination. Serves as a liaison between clients and various service providers. Assist families with application or reapplication for other appropriate federal, state and community services. Maintains case record documentation. Maintains confidentiality of client information and records according to HIPAA guidelines and state agency record retention guidelines. Utilizes software programs for database entry, word processing, spreadsheets, electronic mail, and Internet.
15% Personal Care Services/Community First Choice: Conducts assessments to determine eligibility and need for PCS/CFC. Conducts assessments and reassessments for the PCS/CFC program in the client's home which requires knowledge of program guidelines and professional judgment as a Licensed Social Worker for determination of eligibility and service authorizations for PCS/CFC. Responsible for thorough and accurate documentation on the Personal Care Assessment and CFC Addendum Form, submission of timely authorizations for approval to Texas Medicaid Health Partnership, maintaining current and accurate documentation of all case actions/activities in case file and data base. Coordinates services with various Medicaid programs or local Intellectual and Developmental Disability Authority. Responsible for professional communication and ongoing coordination of services with primary care physicians, PCS/CFC providers, PDN providers, and Medicaid programs or discharge planners to ensure services are available prior to discharge from the hospital to home. Responsible for preparation, completion of documentation, and participation in the fair hearing process for PCS/CFC denials and modifications.
15% Community Organization/Resource Development: Actively participates in community organization functions and collaborates with other community entities on health, social work, case management and other related issues. Serves as the representative for the Texas Department of State Health Services (DSHS) on the Community Resource Coordination Group meetings, coalitions, interagency groups and advocacy groups to collaborate efforts in serving children with special health care needs. Participates in the delivery of community disaster mental health services as needed. Provides program presentations to public to promote awareness of services available to children with health risks, conditions, or special health care needs.
10% Professional & Team Development: Attends regional and program staff meetings. Attends trainings and conferences relevant to job to meet licensing requirement and provides backup and support to other team members. Continues to develop professional knowledge and skill in the practice of Social Work/Case Management in the Public Health setting. Participates in performance evaluations.
10% Administrative and Other Duties as Assigned: Completes administrative duties, monthly reports, special assignments, and work activities in a professional and timely manner. Supervises Social Work Interns. Participates in and/or serves in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Will know, understand, and carry out their role in the event of a disaster response and/or recovery effort or Continuity of Operations (COOP) activation. Will have immunizations current that are necessary to maintain immunity or show immunity to specific diseases. Employee maintains an acceptable driving record that meets the standards developed by the Texas Department of Public Safety (DPS) and safely operates either a state-owned vehicle or personal vehicle to conduct state business in accordance with DSHS Policy OS-3901, Fleet Operations and Management & Procedures, and Texas motor vehicle, traffic and driving licensing law. Employee must have a valid Class C Texas driver's license or equivalent license from another state and provide proof of appropriate auto insurance.
5% Technical Assistance/Quality Assurance/Trainings: Provides consultation, presentations, and training to service providers/contractors for programs such as CSHCN-SP, CPW and Family Support Services as needed. Participates as a team member to conduct monitoring site visits to evaluate and provide technical assistance to providers/contractors/potential providers on case management issues. Performs public relations with providers and recruit's new providers. Works as a team member to develop improved processes and trainings for providers, contractors, and consumers. Assists in training new staff.
Knowledge, Skills and Abilities (KSAs):
Knowledge of:
Case Management principles and practices.
Children's programs, such as Medicaid, CSHCN, CPW, CPS/Foster Care, SSI, NBS, NBHS, Lead, Early Childhood Intervention (ECI), and CHIP.
Community resources on a local, state, and national level.
Cultural and socioeconomic issues related to health and disabilities.
Skill in:
Using computer software programs in word processing, spreadsheets, databases, electronic mail, and Internet, specifically MS Word, PowerPoint, Excel, Access and Outlook.
Conducting in-home family needs assessments and developing service plans.
Providing presentations and trainings.
Ability to:
Work effectively as a team member in an interdisciplinary setting.
Interpret and apply program policies and procedures.
Maintain confidentiality.
Plan work in an orderly manner to manage caseloads and meet deadlines.
Speak and write effectively and to address audiences in a professional manner.
Work under minimum supervision with considerable latitude for initiative and independent judgment.
Registrations, Licensure Requirements or Certifications:
Current license to practice Social Work in the State of Texas.
Employee must provide own transportation. If employee operates a personal or state motor vehicle in performance of their office duties, the employee must possess a current valid Texas driver's license for the appropriate vehicle or equivalent from another state. Must provide proof of appropriate auto insurance.
Initial Screening Criteria:
Undergraduate or Graduate Social Work degree granted by an accredited four-year university degree program.
Addtional Information:
Headquarters will be in the Amarillo office. Only applicants who are interviewed will receive written notification of selection results. Applicants must list Employer Posting Number on State of Texas application to be considered for this posting. If you need assistance completing the on-line application, contact the HHS Employees Service Center at **************. Note: Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include: 4C0X1. For more information, see the Texas State Auditor's Military Crosswalk at **************************************************************** This position requires travel. Employee must provide transportation for home visits and attendance at community meetings. If an employee operates a personal or state motor vehicle in performance of their official duties, the employee must possess a current valid Texas driver's license for the appropriate type vehicle. This position requires that an employee's driving record be verified with law enforcement to ensure compliance with HHSC, Fleet Operations and Management & Procedures driving policy. This position may require working hours other than 8:00a.m. - 5:00p.m, Monday through Friday to respond to regional public health emergencies such as disease outbreaks, biological, environmental and weather emergencies. This may include but is not limited to prevention, surveillance and control and may involve on-call 24-hour work for emergency situations. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the CAPPS HR service center at **************. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. Visit the HHS link for more information about benefits at: *******************************************************************************
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified for this position. For more information see the Texas State Auditor's Military Crosswalk at *************************************************************
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), DSHS will provide reasonable accommodation during the hiring process for individuals with a qualifying disability. If reasonable accommodation is needed to participate in the interview process, please notify the person who contacts you to schedule the interview. If you need assistance completing the on-line application, contact the HHS Employee Service Center at ************** or via email at **********************************************.
Salary Information, Pre-employment Checks, and Work Eligibility:
* The salary offered will follow DSHS starting salary guidelines. Any employment offer is contingent upon available budgeted funds.
* Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
* DSHS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 form
FCH Case Manager
Case manager job in Amarillo, TX
The Foster Care Homes Case Manager / Developer supports and strengthens resource families to provide safe, nurturing care for children in out-of-home placement. Under supervision, this role ensures that each child's needs are met through the development and implementation of individualized service plans and by providing direct aftercare services. In addition, the Case Manager / Developer actively engages the community to generate interest in foster and adoptive parenting, guiding prospective families through the licensure process and serving as an ongoing resource and support system for licensed foster families.
Engages and assists resource (kin, relative, foster, and adoptive) families for placement of support resources and provide aftercare services.
Completes written documentation and licensing requirements per DFPS guidelines for resource (kin, relative, foster, and adoptive) families
Completes written annual documentation and licensing requirements for resource families
Participates in required pre-service training required for prospective resource families, which may include conducting the training
Provides ongoing training and resources for resource (kinship foster and adoptive) care, as needed.
Identity the special needs of children and make referrals to appropriate resources to meet the needs.
Develop individualized service plans in collaboration with the child's service plan Team, parent's attorney ad-litem, CASA volunteers, STAR health coordinator and other Stakeholders, to encompass goals and objectives for meeting the need of the children in care in accordance with licensing, agency standards and aftercare services.
Develop and maintain child education portfolio and act as the child's education liaison.
Collaborate with schools, child welfare agencies, and caregivers to support students' enrollment, progress, and overall well-being in the educational system.
Provide counseling to the child and their birth and/or resource family to resolve behavior, personal, and discipline issues and to strengthen relationships.
Assures and facilitates team meetings and related activities are conducted within standards
Completes and distributes written documentation accurately and timely.
Liaison with SSCC, DFPS, the courts, community resources, and families
Provides services according to compliance guidelines
Participates in 24/7 on-call after hours coverage on a rotating basis
Participates in team meetings.
Continually engages all prospective families until foster care license is received.
Recruits foster and adoptive families through advertisements, contacts, speaking engagements, community activities, and/or referring agencies.
Participates in team meetings, sharing pertinent information regarding recruitment and resource development.
Conducts National Training and Development Curriculum (NTDC) training for prospective resource families.
Completes referral process for all prospective families.
Coordinates licensing through DFPS.
Maintain family's engagement with Saint Francis from initial contact until Together Facing the Challenge and verification is complete
Completes written documentation in staff, client, and foster family files in a concise and timely manner.
Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours
Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms
Is knowledgeable of and follows all safety procedures
Reports unusual incidents through appropriate Risk Management, clinical and safety channels
Ensures clients' rights are protected
Medical Case Manager - Workers' Compensation
Case manager job in Amarillo, TX
Job Description
ABOUT US:
Founded in 2022, ForzaCare is a purpose-driven organization that helps injured individuals recover faster and return to work safely through coordinated, clinically appropriate care. Our name reflects our mission - Forza means "strength," representing the power of our team, and
Care
reflects our compassion for those we serve.
ForzaCare is proud to be part of Ethos Risk Services, a leading national provider of investigative and risk mitigation solutions. Together, we're expanding our reach and strengthening our ability to deliver exceptional service across the workers' compensation industry. Learn more about ForzaCare and Ethos partnership here.
JOB SUMMARY:
As a Field Medical Case Manager at ForzaCare, you'll help injured workers navigate their recovery and return to work. You'll act as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management.
This role is ideal for licensed nurses or certified rehabilitation counselors. While prior experience in workers' compensation is strongly preferred, those who have it will find their background especially valuable in this role.
KEY RESPONSIBILITIES:
Coordinate care between medical providers, employers, insurance carriers, and injured workers.
Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
Develop, document, and monitor individualized recovery goals and return-to-work plans.
Provide consistent communication and detailed progress reports to clients and stakeholders.
Ensure all case management work meets or exceeds customer and compliance requirements.
Build and maintain strong relationships with clients, providers, and internal team members.
QUALIFICATIONS:
Education & Licensure:
Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
Additional certifications such as CCM, CIRS, or other case management credentials are preferred.
Must comply with all state-specific licensure and certification requirements.
Prior experience in workers' compensation case management is strongly preferred.
Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.
Skills & Attributes:
At ForzaCare, we look for professionals who embody our values and thrive in a collaborative, purpose-driven environment:
Motivated -You take pride in exceeding goals and continuously improving.
Organized - You can manage a fast-paced workload and multiple priorities with ease.
Collaborative - You communicate clearly and work well with diverse teams and stakeholders.
Committed - You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.
ForzaCare is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic.
Job Posted by ApplicantPro
Member Advocate - Fairos (On-Site)
Case manager job in Amarillo, TX
The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset' philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us.
Job Summary: As a Member Advocate, you will serve at the forefront of The OccuNet Company's experience-centric approach, improving the health and well-being of members. You will utilize your interpersonal abilities to provide members with exceptional support by delivering high-quality, professional, and efficient service across multiple channels. You will also liaise with members and providers to resolve inquires related to medical claims processing.
What it's Like to Work Here: At OccuNet, you matter like we matter! Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don't miss out on this rare opening with us!
A Day in the Life: The Member Advocate is responsible for all phone intake for the Fairos line of business. This phone inquiries can include, but are not limited to: balance billing situations, member plan education, member physician or facility access issues, and claim-related billing questions. The Member Advocate will intake all member and provider information and keep appropriate workflows (balance bill issues or general questions) or input work for triage out to external teams including Care Navigation. Member Advocates are responsible for providing members with timely communication on their billing issues and will maintain their work queue and member outreaches at the appropriate Service Level Agreement standards. The team member is also responsible for making outbound calls as needed to provider, client, and TPA partners in order to gather appropriate information or submit requests as needed to reach a timely resolution. Member Advocates will also attend various meetings and training sessions in order to stay fully capable and up-to-date on job roles and responsibilities.
Duties & Responsibilities:
Uphold best-in-class member experiences by owning the end-to-end resolution process, which includes thoughtfully guiding members throughout their healthcare journey.
Practice TOC's “outward mindset” philosophy through providing empathic support to members, remaining conscious of their unique situations.
Educate members on navigating TOC's healthcare plans.
Liaise with and support members to coordinate their health plan needs, such as answering billing questions and providing plan education.
Work with providers on behalf of members to resolve payment-related inquiries.
Proactively anticipate the needs of members and effectively problem solve ways to support the member experience.
Work across cross-functional teams including Account Managers and Billing Contractors to establish processes that relieve any challenges members are facing.
Uphold compliance standards relating to HIPAA and Department of Labor guidelines when corresponding with members or providers and maintaining documentation.
Maintains confidentiality of sensitive information.
Perform other duties as assigned.
Required Skills and Abilities:
Team-first mindset with a high level of motivation and drive.
Naturally compassionate and easily able to navigate sensitive, challenging situations with care.
Passionate and proactive about contributing to organizational missions focused on improving member experiences.
Persistent with a drive to see tasks through with a high standard for attention to detail.
High school diploma or equivalent required.
Ready to apply? If this job sounds like a fit for you, then click on the ‘apply' button below. Good luck!
Culture and Opportunities
We pride ourselves on our outward mindset - supporting each other and putting the team and the clients we serve first
High-growth environment with clear opportunities for career growth
Welcoming atmosphere and culture
Benefits
401(k) with matching
Dental insurance
Health insurance
Vision insurance
Health savings account
Paid time off
Auto-ApplyOn-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0221)
Case manager job in Amarillo, TX
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT ON DEMAND
You can work as much or as little as you like as an On-Demand Team Member (TM) and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.
As an On-Demand TM, you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our my Time mobile scheduling app) that work best with your schedule.
When you choose to pick up a shift, reliable and prompt attendance is necessary.
We also ask for your active engagement by picking up and working shifts once every 4 weeks (minimum of four hours). Flexibility can be granted in certain circumstances, but you need to respond to our attempts to contact you to confirm your interest in working shifts at Target. If you do not respond to our attempts at contact, your employment may be terminated. Additionally, if you do not work at least one shift within 5 months, your employment with Target will be administratively terminated.
Your communication and ability to work when our business demands it most are critical to your success in this role.
Should you be offered a position as an On-Demand TM, you will be required to attend a Target Welcome orientation and commit to a short-term structured training schedule to ensure you are properly prepared for your new role. After that, the my Time mobile scheduling app is where you can pick up the shifts you desire to work.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an inclusive guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Make the guest aware of current and upcoming brand launches, store activities and events.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them.
* Understand and show guests how to use Wallet and the other features and offerings within the Target App.
* Attempt every return and follow register prompts, partnering with immediate leaders as needed to help solve for the guest while following Target's policies and procedures.
* Partner with leaders as needed to de-escalate any situations and recover the guest shopping experience while following Target's policies and procedures.
* Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests.
* Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers).
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* Support Cash Office processes as needed, including management of cash systems.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while multi-tasking
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle cash register operations, cash transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexibility when picking up shifts (e.g., nights, weekends and holidays) to help meet store needs
* Active engagement by picking up and working shifts as well as responding to our attempts at contact. You must work at least one shift within 5 months or you will be administratively terminated.
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Auto-ApplyADOPTION SPECIALIST
Case manager job in Amarillo, TX
If you love working with animals, want to make a difference in our community, and want to help find new homes for animals in need, come be part of our team. Under general supervision, this position is responsible for creating positive live outcomes for all animals that are entering or exiting the shelter. This position is responsible for facilitating adoptions for animals, as well as assisting with behavioral Assessment Groups, and Rescue Transports. This position is flexible, and may require work shifts including evenings, weekends, holidays, and overtime as deemed necessary by the department.
Responsibilities:
* Cleans, Disinfects and maintains shelter areas as assigned to ensure safe and clean adoptions
* Bathes and prepares animals for adoptions
* Creates and prepares necessary adoption paperwork
* Facilitates "Meet and Greets" for potential adopters
* Finalizes adoption paperwork
* Assists potential adopters with animal selection
* Assists with Behavior Assessment Groups
* Assists with rescue transports as necessary
* Assists in maintaining Adoption records
* Assists with ensuring that the AMW website is up to date with current pictures and animal bios
Knowledge, Skills, Abilities
* Ability to safely handle animals, including those with unknown health and temperament.
* Ability to work with frequent interruptions and changes in priorities
* Establish and maintain effective communication and working relationships with other City employees, AMW volunteers and the general public
* Ability to adhere to disease management and safety protocols
* Skill in using standard office equipment such as copiers and multi-line phone systems, and computers and related software applications for data entry, word process and accounting purposes.
* Strong verbal and written communication skill.
Required Qualifications
Requires a High School Diploma or its equivalent. Must have working knowledge of Animal Services and related local programs, as well as knowledge of computers and related software applications.
Physical Demands
While performing the duties of this Job, the employee will be required to exert up to 70 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. The employee is also required to climb, crawl. crouch. feel, finger, grasp, handle, pull, push, reach, speak. stand, stoop, talk, see, and walk. Also requires the ability to make rational decisions and perform repetitive motions.
The employee's work is conducted primarily outdoors in all types of weather conditions and in a dynamic and physically threatening environment that requires the employee to be sensitive to change.
The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law.
The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at ************.
Auto-ApplyLocal home daily
Case manager job in Amarillo, TX
Class A CDL Solo Truck Driver - RECENT GRADUATES OK!
*****Please read to make sure you qualify :)
Average $1500.00+ Weekly
Monthly Performance bonuses
Tuition Reimbursement program
2 WEEKS OUT-2 DAYS HOME-
OTR and Regional positions available
Gain 3 months of experience and transfer to local
No touch freight
Weekly Pay via Direct Deposit
Great Benefits
Great pay!
You can take your truck home
REQUIREMENTS:
Must be at least 21 Years of Age
No experience necessary-WILL TRAIN. Must have a valid CDL
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 years
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Can't be terminated from the last trucking position
Must be able to pass a hair test
No DUI/DWI
BENEFITS:
401(k)
Dental insurance
Employee assistance program
Health insurance
Paid orientation
Paid toll fees
Paid training
Referral program
Vision insurance
Newer Freightliner-Double beds-refrigerators- No cameras on driver
Pet and passenger friendly
100's of terminals across the US
Language:
English (Required)
License/Certification:
CDL A (Required)
APPLY TODAY FOR MORE DETAILS-Please be prepared to complete a short 5 minute application upon contact. :)
Family Engagement Specialist
Case manager job in Amarillo, TX
Overview The Family Engagement Specialist shall be responsible for the licensure and ongoing support of kinship family services served throughout our foster care programs across regions. They will ensure training, services and supports are catered to serving the individual needs of the kinship families and the clients they serve while also ensuring compliance with regulations and standards.
The Family Engagement Specialist will also serve in a consulting role to staff working with kinship families to ensure staff competence in the strengths, needs and overall family system dynamics of kinship families.
Benefits Include Medical, dental, vision, and supplemental insurance options, including HSA match for qualifying contributions.
Parental Paid Leave Retirement savings plan with company match.
Paid time off and holiday pay.
Mileage reimbursement.
Tuition reimbursement available.
Company sponsored learning and development Responsibilities Other duties may be assigned as necessary.
Develop and facilitate training for staff regarding the strengths, needs and overall family system dynamics of kinship families.
May assist in family finding processes as assigned.
Facilitate pre-service training curriculum for kinship families.
Implements a specialized training curriculum to kinship families post licensure specific to topics such as child development, child management techniques, trauma informed parenting and self-care management.
Establishes support and service goals that represent the uniqueness of each kinship family and promotes and enhances the stability of the living arrangement for the clients in their home.
Assists in the development of and/or contract with support services including financial and instrumental supports, clinical resources, community partnerships, internal support groups, and training.
Consults with program staff and kinship families in identifying problem issues and engages in constructive problem-solving.
Identifies specific agency and community supports to meet the ongoing needs of the child and support the continued stability of the placement.
Develops a resource referral list and aids program staff and kinship families in completing in referrals or applications for services such as TANF, SNAP, WIC, affordable housing, etc.
Network with local service providers to locate community resources.
Oversee all the necessary paperwork, certification and processing of kinship families throughout the certification process.
Participate in pre-panels, transfer panels, census meetings, case staffing's and any additional meetings to ensure the successful licensure and ongoing support of kinship families.
Coordinate timely completion of documentation.
Perform all duties within contract, state and federal regulations, Arrow policy, and COA standards.
May be required to drive vehicles, be insurable with our auto insurance provider, and complete company vehicle training.
Qualifications Bachelor's Degree in Social Work, Social Services or a related field.
Working knowledge in creating and maintaining Excel spreadsheets and graphs.
Licensed Social Workers may be required in some states.
Auto-Apply2025-2026 Secondary School Counselor
Case manager job in Amarillo, TX
by 1/1/2026 Open until filled after 5-day required posting PRIMARY PURPOSE: Provide, as a member of the counseling department staff, a comprehensive guidance program to students and specifically provide services to meet the special needs of the assigned caseload; consult with teachers, parents and staff to enhance their effectiveness in helping students' educational, social, and personal needs; and provide support to other school educational programs.
QUALIFICATIONS:
Minimum Education/Certification:
Master's degree from an accredited college or university
Valid Texas school counselor certificate
Special Knowledge/Skills:
Knowledge of counseling procedures, student appraisal, and career development
Working knowledge of educational programs and the ability to guide students through the programs
Effective interpersonal skills
Excellent communications skills- verbal, and written
Ability to develop a schedule yet maintain flexibility
Knowledge of principals of developmental guidelines
Excellent organizational, communication, and interpersonal skills
Ability to instruct students and manage their behavior
Ability to present information in one-on-one, small group, and large group situations to students, parents, and district staff
Work Conditions:
Tools/Equipment Used: Standard office equipment including personal computerand peripherals; Microsoft Office and various computer programs
Posture: Prolonged walking, standing and/or sitting; bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions including keyboarding and writing; reaching
Lifting: Lifting and carrying (less than 40 pounds)
Environment: Must be able to work with frequent interruptions and maintain professional demeanor under stress; must be able to work occasionally after regular work hours; some in-district travel; attend off-campus activities, meetings, professional development and functions
Mental Demands: Maintain emotional control under stress; ability to problem solve and make sound judgments in a shortened period of time
Regular attendance is an essential function.
Minimum Experience:
Three years' successful classroom teaching experience as evidenced by performance evaluations
MAJOR RESPONSIBILITIES AND DUTIES:
* Consult and counsel with students, teachers, parents, and administrative staff concerning student's needs in resolving personal and educational problems.
* Assist students in evaluating their aptitudes and abilities through the interpretation of individual standardized test scores and other pertinent data.
* Maintain student records as required and protect each student's confidentiality.
* Keep accurate documentation and records.
* Serve as liaison between school and community.
* Work with students on an individual basis in the solution of personal problems such as home and family relations, health and emotional adjustment.
* Take an active role in interpreting the special education program to school personnel, parents and community agencies.
* Participate in the total school guidance program.
* Participate in continuing study and staff development activities which will improve professional skills.
* Take an active role in interpreting the school's and district's goals and objectives to students, parents, and the community.
* Counsel individual students and small groups with presenting needs and concerns.
* Use an effective referral process to assist students and others to use special programs and services.
* Develop, implement and teach the district developmental guidance curriculum.
* Collaborate with other school and district staff to design and/or administer testing and appraisal programs for students.
* Abide by State and Federal laws, District policies, campus expectations and Texas Educator Code of Ethics.
* Perform such other tasks and assumes such other responsibilities as may be assigned.
SUPERVISORY RESPONSIBILITIES: None
Youth Care Worker - Day Shifts Available
Case manager job in Boys Ranch, TX
We are now accepting applications for dedicated and energetic Youth Care Workers! We are a non-profit organization providing home-like settings for youth. A Residential Youth Worker serves as a role model, provides essential supervision and structure, and helps meet the physical, emotional, and social needs of the residents in their care.
Benefits include:
Ranch setting located in the Panhandle of West Texas
Extensive training and outstanding support
Medical insurance, 401(k) with company match, and many other benefits
Job Responsibilities:
Provide direct daily care to residents, ensuring their health, safety, and well-being
Build and maintain healthy, positive relationships with residents and team members
Support care guided by the Model of Leadership and Service
Collaborate with campus programs such as recreation, vocational education, and work simulation
Shifts Available:
6am-2pm
2pm-10pm
Requirements
High school diploma or GED required
Experience in childcare preferred
Computer knowledge required
Must be at least 21 years of age
Strong time management and detail-oriented skills
Valid driver's license required
Must be available for travel as needed
Benefits
401(k) and 401(k) matching
Dental, health, vision, and life insurance
Employee assistance program
Flexible spending account
Paid time off
Referral program
Tuition reimbursement
Auto-ApplyLicensed Therapist for Geriatric Behavioral Health Services
Case manager job in Borger, TX
Responsible for supporting the mission of the hospital. Facilitates patient assessments and admissions to the Lighthouse Intensive Outpatient Program as assigned. Provides therapeutic services to groups, individuals, and families participating in the Lighthouse Intensive Outpatient Program as assigned. Responsible for Bio-psychosocial as assigned. Actively adds and addresses problems on the Master Treatment Plan and participates in Treatment Team meetings. Collaborates with team members to write Discharge Plan for patients and meets with patients at discharge when needed. May at times need to provide therapy to individuals and/or families who are inpatient within the hospital. Works collaboratively with interdisciplinary team which includes other staff, physicians, and other hospital departments. Participates in community outreach activities as needed. Utilizes knowledge of standards, policies and procedures as outlines for the hospital.
Position Qualifications:
* Licensed in the State of Texas as a Licensed Professional Counselor (LPC)
or a Licensed Marriage and Family Counselor (LMFT)
* Experience in providing therapeutic services in a geriatric behavioral health setting preferred
* Experience providing group, individual, and family therapies.
* Ability to provide therapeutic services to ensure patient safety and satisfaction and promote the integrity of program.
* Maintains and displays a positive attitude at all times.
Essential Functions:
* Maintains patient confidentiality as outlined in HIPPA and program policies and guidelines.
* Has specialized knowledge and understands the challenges of the geriatric population.
* Interviews patient and completes patient assessment as needed.
* Completes patient bio-psychosocial according to timeline established in policies and procedures as directed.
* Facilitates group therapy, as well as individual and family therapies.
* Maintains patient records and documents according to hospital policies and regulations.
* Writes reports and/or evaluations when needed.
* Guides patients in the development of skills and or strategies for dealing with their problems. Teaches life skills to patients or their families.
* Communicates effectively and in a timely manner with referral sources, physicians, and families when appropriate.
* Is comfortable intervening in a crisis situation to assist patients.
* Adds problems to Master Treatment plan and monitors patients and evaluates treatment progress.
* Works with interdisciplinary team to develop and implement successful discharge plan for each patient.
* Participates in Community Awareness Activities as assigned.
* Leads classes or community events. Plans programs to address community health issues as needed and/or directed.
* Collaborates with treatment team to develop and facilitate effective and successful discharge plans for each patient.
* Continually learns about new developments in counseling by reading professional literature and attending courses, workshops and seminars.
* Represents Golden Plains Community Hospital and the Lighthouse program in a positive manner at all times.
Case Manager I-III Adult BH [1346]
Case manager job in Amarillo, TX
Job Description
Case Manager I-III Adult BH [1346]
Program: Amarillo, Texas - Adult Behavioral Health
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Serves as the Case Manager/Skills Trainer with Adult Behavioral Health working in the Amarillo service area
Will be responsible for conducting state approved assessments, identifying goals for recovery planning with adults, 18 and older with a mental health diagnosis
This position teaches/uses evidence-based practices/curriculum with individuals to help improve daily functioning, using a person-centered approach
Services can include referral/linkage to community resources, psychosocial rehabilitation, skills training, substance abuse treatment, housing and/or employment skills training
Position will organize, provide culturally competent care activities and collaboration among all participants involved with the individual's care
Will provide services via phone & face to face, in both home and community based settings
This position will spend at least half of his/her working time directly working with clients
Position will assist & collaborate with multi-disciplinary Adult Behavioral Health Team to promote quality mental health services, skill development and community stability to clients
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *****************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Bilingual
At TPC, passion and meaningful work is rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Case Manager I-III MCOT [1259]
Case manager job in Amarillo, TX
Case Manager I-III MCOT [1259]
Program: Amarillo, Texas - Mobile Crisis Outreach Team (MCOT)
Salary range:
Case Manager I: $40,809.60 Annually
Case Manager II: $43,305.60 Annually
Case Manager III: $46,009.60 Annually
Shift available: Full-time
At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of “Making Lives Better!”
Essential duties and responsibilities:
Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
Responsible for the delivery of crisis intervention services and follow up for people in the upper 21 counties of the Panhandle of Texas
Work as part of a Mobile Crisis Outreach Team (MCOT) to provide direct care services for the TPC service area
Work closely with community stakeholders including law enforcement (CIT, police officers, judges, sheriff's), hospitals and other social services
Provide community education to help others access crisis services and understand mental health conditions and treatment resources
Work with people experiencing a crisis using person-centered approaches
Document all interventions according to agency standards
Be a part of an after-hours on-call rotation
Some travel may be required to reach more rural areas of the Texas Panhandle
Requires visiting hospitals to meet with clients, establish care plans, and continue providing care after the clients are discharged and move into their community
All services will be provided using evidence-based practices that are person-centered and trauma-informed
Need to have the skills necessary to build rapport and establish trusting relationships with clients right after a crisis situation
Introduce clients to a range of services offered by TPC and other community services and will provide care coordination to facilitate access to these resources
Participate in multidisciplinary team meetings and case staffing to develop treatment approaches that best fit the needs to the client
Maintain same-day, next-day documentation requirements and a 95% or higher compliance average for all individuals served
Other essential functions and tasks necessary to carry out the purposes of the position will be required
Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised
Required qualifications to be successful in the job:
Bachelor's degree from an accredited university with a major in psychology, sociology, social work, counseling, or other related human services field for QMHP credentialing
For Case Manager I, no experience required
For Case Manager II, minimum one (1) year of experience in behavioral health case management
For Case Manager III, minimum two (2) years of experience in behavioral health case management
Graduate work in a related field may be substituted for up to one (1) year of experience
Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: *************************************
Must have a valid Texas driver's license and be insurable under agency vehicle policy
Must be 18 years of age or older
Preferred qualifications to be successful in the job:
Previous experience in mental health crisis de-escalation and intervention
Understanding of person-centered and trauma-informed care principles
Ability to build rapport quickly and effectively with individuals from diverse backgrounds
Excellent communication, interpersonal, and conflict resolution skills
At TPC, passion and meaningful work are rewarded! We offer employees:
Click here for TPC's FY2026 Summary of Benefits
501(c)(3) designation - you can apply for the Public Service Student Loan Forgiveness
Robust benefit offerings - Urgent Care visits for a low $10 co-pay, Medical, Dental, and Vision
Employer paid life insurance (1.5 times employee's salary)
Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer match 1% higher than employee's contribution up to 6% in the 403(b) or 457 Retirement Savings Plan
Paid time off - PTO accrual, Holidays
One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone
Auto-ApplyFamily Support Worker After Hours
Case manager job in Amarillo, TX
Basic Purpose of the Job
The Family Support Worker for Reunification provides support to children/families including, but not limited to, parenting skills, life skills, child development and behavior management to assist children and families in reaching permanency
Essential Functions
Provides direct in-home services including, but not limited to, parenting skills, life skills, child development and behavior management.
Support case plan goals through teaching, role modeling, and demonstration
Participates in case conferences, family meetings, client assessments, and in the team decision making process.
Assists families to establish a support network with family, kinship, and community.
Refers clients to community services and assists in arranging appointments as needed.
Assists in gathering information for initial and on-going assessments.
Provides intervention for children and families in crisis situations
Ability to work with the court system and follow court protocols including appropriate business attire
Participates in court proceedings, including testifying, and makes sure court orders are followed
Completes and maintains written documentation in child/family's case record accurately and within established time frames.
Supports kinship and foster families to maintain placements and help children work toward permanency.
Participates in team meetings, sharing pertinent information about children/families' progress; critical trends, barriers and solutions to achieving outcomes; and relationships with other agencies/communities.
Works collaboratively and with Permanency Specialist assigned.
Supervises and transports children and families as needed.
Reports critical incidents to DFPS verbally within 12 hours, written within 24 hours.
Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP's), rules, personnel policies and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms.
Is knowledgeable of and follows all safety procedures.
Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
Ensures clients' rights are protected
Non-Essential Functions
Prefer a minimum of 40 hours in-service education per year
Other duties as assigned
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0221)
Case manager job in Amarillo, TX
Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:
* Communicating and interacting with guests to build an welcoming guest experience
* Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
* Adapting to different guest interactions and situations
* Promoting and engaging around various benefits, offerings and services
As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:
* Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
* Create a welcoming experience by greeting guests as you are completing your daily tasks.
* When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs.
* Make the guest aware of current promos. store activities and events.
* Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
* Thank guests and let them know we're happy they chose to shop at Target.
* Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed.
* Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices.
* Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
* Understand and show guests how to use the features and offerings within the Target App including Wallet.
* Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
* Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Target's policies and procedures.
* Maintain a clean, clutter free work area by gathering unpurchased items, baskets, and hangers for removal.
* Stock supplies during store open hours while being available for the guest.
* Demonstrate a culture of ethical conduct, safety and compliance.
* Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
* Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
* All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
* You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
* You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
* You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go:
* Communicating effectively, including using positive language and attentive to guests needs
* Welcoming and helpful attitude toward guests and other team members
* Attention to detail while prioritizing tasks
* Willing to educate guests and engage around products and services
* Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
* Work both independently and with a team
* Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
* Accurately handle checkout operations, transactions, and support cash office operations as needed
* Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others.
* Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
* Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
* Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at **********************************************
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
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Case manager job in Amarillo, TX
CDL-A - RECENT GRAD / NO EXPERIENCE TRAINEE SOLO DRYVAN TRUCK DRIVER - Hiring areas: All 48 states besides below Tampa, FL REQUIREMENTS
No experience is needed, but the Driver MUST have a valid Class A CDL driver's license and 120 hours in a CDL School.
Trainees will be with a mentor 4-6 Weeks making $650.00 per week while in training, after training you will make .43 - .57 Cents Per Mile (CPM) on a sliding scale depending on the length of haul.
If a Driver completed school and training with another company and did not have any moving violations or preventable accidents during the time they have held a CDL, they can participate in a modified training program with a mentor.
Valid Class A Commercial Driver's License (CDL).
Must be at least 21 years of age.
Must have held a regular US driver's license for the last 12 consecutive months.
POSITION DETAILS
Average pay: $1500 weekly
Miles per week: 2500
Home time: Out two weeks home 2 days (every 6 days out gives you 1 day of home time)
Shift: Both Day/Night
Dry van trailers with no-touch freight.
Drive within all 48 states.
DISQUALIFICATIONS
No Sap drivers
Clean criminal background
No more than 2 MV's in the last 2 year
No 15 mph over speeding tickets in the last 12 months
No year long gaps of unemployment in the last 7 years unless in school-self employment has to be verifiable
Must be able to pass a hair test
No DUI/DWI
ADDITIONAL BENEFITS
401k
Disability, Life, Accident and Critical Illness Coverage
Stock Purchase Program
Medical, Dental & Vision plans
Paid Vacation
Prescription Drug Plans
Weekly Paycheck
* Will consider Military experience with a valid DD214 and the Driver will have to complete a 'Military verification form'
2025-2026 Secondary School Counselor
Case manager job in Amarillo, TX
by 1/1/2026
Open until filled after 5-day required posting
PRIMARY PURPOSE:
Provide, as a member of the counseling department staff, a comprehensive guidance program to students and specifically provide services to meet the special needs of the assigned caseload; consult with teachers, parents and staff to enhance their effectiveness in helping students' educational, social, and personal needs; and provide support to other school educational programs.
QUALIFICATIONS:
Minimum Education/Certification:
Master's degree from an accredited college or university
Valid Texas school counselor certificate
Special Knowledge/Skills:
Knowledge of counseling procedures, student appraisal, and career development
Working knowledge of educational programs and the ability to guide students through the programs
Effective interpersonal skills
Excellent communications skills- verbal, and written
Ability to develop a schedule yet maintain flexibility
Knowledge of principals of developmental guidelines
Excellent organizational, communication, and interpersonal skills
Ability to instruct students and manage their behavior
Ability to present information in one-on-one, small group, and large group situations to students, parents, and district staff
Work Conditions:
Tools/Equipment Used: Standard office equipment including personal computerand peripherals; Microsoft Office and various computer programs
Posture: Prolonged walking, standing and/or sitting; bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motions including keyboarding and writing; reaching
Lifting: Lifting and carrying (less than 40 pounds)
Environment: Must be able to work with frequent interruptions and maintain professional demeanor under stress; must be able to work occasionally after regular work hours; some in-district travel; attend off-campus activities, meetings, professional development and functions
Mental Demands: Maintain emotional control under stress; ability to problem solve and make sound judgments in a shortened period of time
Regular attendance is an essential function.
Minimum Experience:
Three years' successful classroom teaching experience as evidenced by performance evaluations
MAJOR RESPONSIBILITIES AND DUTIES:
Consult and counsel with students, teachers, parents, and administrative staff concerning student's needs in resolving personal and educational problems.
Assist students in evaluating their aptitudes and abilities through the interpretation of individual standardized test scores and other pertinent data.
Maintain student records as required and protect each student's confidentiality.
Keep accurate documentation and records.
Serve as liaison between school and community.
Work with students on an individual basis in the solution of personal problems such as home and family relations, health and emotional adjustment.
Take an active role in interpreting the special education program to school personnel, parents and community agencies.
Participate in the total school guidance program.
Participate in continuing study and staff development activities which will improve professional skills.
Take an active role in interpreting the school's and district's goals and objectives to students, parents, and the community.
Counsel individual students and small groups with presenting needs and concerns.
Use an effective referral process to assist students and others to use special programs and services.
Develop, implement and teach the district developmental guidance curriculum.
Collaborate with other school and district staff to design and/or administer testing and appraisal programs for students.
Abide by State and Federal laws, District policies, campus expectations and Texas Educator Code of Ethics.
Perform such other tasks and assumes such other responsibilities as may be assigned.
SUPERVISORY RESPONSIBILITIES: None
Youth Care Worker - Day Shifts Available
Case manager job in Boys Ranch, TX
Job Description
We are now accepting applications for dedicated and energetic Youth Care Workers! We are a non-profit organization providing home-like settings for youth. A Residential Youth Worker serves as a role model, provides essential supervision and structure, and helps meet the physical, emotional, and social needs of the residents in their care.
Benefits include:
Ranch setting located in the Panhandle of West Texas
Extensive training and outstanding support
Medical insurance, 401(k) with company match, and many other benefits
Job Responsibilities:
Provide direct daily care to residents, ensuring their health, safety, and well-being
Build and maintain healthy, positive relationships with residents and team members
Support care guided by the Model of Leadership and Service
Collaborate with campus programs such as recreation, vocational education, and work simulation
Shifts Available:
6am-2pm
2pm-10pm
Requirements
High school diploma or GED required
Experience in childcare preferred
Computer knowledge required
Must be at least 21 years of age
Strong time management and detail-oriented skills
Valid driver's license required
Must be available for travel as needed
Benefits
401(k) and 401(k) matching
Dental, health, vision, and life insurance
Employee assistance program
Flexible spending account
Paid time off
Referral program
Tuition reimbursement