Chargeback specialist vs client service specialist

Differences between chargeback specialist and client service specialist duties and responsibilities

Chargeback specialist example responsibilities.

• Train new employees; instruct other staff members on complex arbitration and compliance issues.
• Provide excellent customer satisfaction by accurately responding to inquirers on information on mediation and how to file and/or pursue mediation.
• Communicate with Visa/MasterCard specialists for any updates on policy and procedures to maintain compliance with merchants.
• Prepare audit findings and take corrective action when necessary to ensure compliance with Visa/MasterCard regulations and bank policies.
• Decrease loss of revenue by identifying and resolving potentially fraudulent PayPal claims.

Client service specialist example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Demonstrate compassion and encouragement during tough moments.
• Prepare and present PowerPoint presentations for training meetings.
• Create a PowerPoint presentation implement into the official training program.
• Transition reporting and document storage process to an online SharePoint workspace for increase efficiency.
• Examine injure persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
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