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The differences between chargeback specialists and customer relations specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a chargeback specialist and a customer relations specialist. Additionally, a customer relations specialist has an average salary of $37,827, which is higher than the $36,193 average annual salary of a chargeback specialist.
The top three skills for a chargeback specialist include credit card accounts, customer service and fraud cases. The most important skills for a customer relations specialist are customer relations, data entry, and work ethic.
| Chargeback Specialist | Customer Relations Specialist | |
| Yearly salary | $36,193 | $37,827 |
| Hourly rate | $17.40 | $18.19 |
| Growth rate | -4% | -4% |
| Number of jobs | 44,137 | 215,862 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 52% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Chargeback specialists and customer relations specialists have different pay scales, as shown below.
| Chargeback Specialist | Customer Relations Specialist | |
| Average salary | $36,193 | $37,827 |
| Salary range | Between $26,000 And $49,000 | Between $27,000 And $52,000 |
| Highest paying City | - | Columbia, MD |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Deloitte |
| Best paying industry | - | Automotive |
There are a few differences between a chargeback specialist and a customer relations specialist in terms of educational background:
| Chargeback Specialist | Customer Relations Specialist | |
| Most common degree | Bachelor's Degree, 46% | Bachelor's Degree, 52% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between chargeback specialists' and customer relations specialists' demographics:
| Chargeback Specialist | Customer Relations Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 27.4% Female, 72.6% | Male, 31.8% Female, 68.2% |
| Race ratio | Black or African American, 13.1% Unknown, 5.5% Hispanic or Latino, 18.5% Asian, 7.2% White, 54.9% American Indian and Alaska Native, 0.8% | Black or African American, 11.7% Unknown, 5.3% Hispanic or Latino, 19.5% Asian, 7.5% White, 55.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |