Post job

Claims resolution specialist vs solution specialist

The differences between claims resolution specialists and solution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims resolution specialist and a solution specialist. Additionally, a solution specialist has an average salary of $76,424, which is higher than the $38,432 average annual salary of a claims resolution specialist.

The top three skills for a claims resolution specialist include patients, medical terminology and insurance claims. The most important skills for a solution specialist are product knowledge, sales process, and SQL.

Claims resolution specialist vs solution specialist overview

Claims Resolution SpecialistSolution Specialist
Yearly salary$38,432$76,424
Hourly rate$18.48$36.74
Growth rate-4%-4%
Number of jobs55,41356,938
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 62%
Average age4040
Years of experience1212

What does a claims resolution specialist do?

Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.

What does a solution specialist do?

A solution specialist is responsible for selling and promoting goods and services of an organization to existing and potential clients through product demonstrations and professional sales pitches, typically on phone calls and e-mail communication. Solutions specialists must possess strong product knowledge to respond to customers' inquiries and concerns about the products and successfully close sales deals that would increase the company's revenues and profitability. A solutions specialist must have excellent communication and customer service skills, maximizing strategic techniques to build customer satisfaction.

Claims resolution specialist vs solution specialist salary

Claims resolution specialists and solution specialists have different pay scales, as shown below.

Claims Resolution SpecialistSolution Specialist
Average salary$38,432$76,424
Salary rangeBetween $30,000 And $47,000Between $46,000 And $125,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-PayPal
Best paying industry--

Differences between claims resolution specialist and solution specialist education

There are a few differences between a claims resolution specialist and a solution specialist in terms of educational background:

Claims Resolution SpecialistSolution Specialist
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common college--

Claims resolution specialist vs solution specialist demographics

Here are the differences between claims resolution specialists' and solution specialists' demographics:

Claims Resolution SpecialistSolution Specialist
Average age4040
Gender ratioMale, 26.0% Female, 74.0%Male, 58.4% Female, 41.6%
Race ratioBlack or African American, 11.4% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.2% White, 56.0% American Indian and Alaska Native, 0.6%Black or African American, 12.3% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between claims resolution specialist and solution specialist duties and responsibilities

Claims resolution specialist example responsibilities.

  • Manage expedition of appeals via problem solving and collaboration with other departments.
  • Assist provider with ICD-9, CPT and revenue codes, DME, coordination of benefits, efficiently train on HIPPA.
  • Process medical claims submit to Kansas Medicaid using establish guidelines and policies.
  • Ensure compliance with HIPAA regulations and requirements.
  • Determine the types of claims using submit diagnoses, CPT, and HCPS codes.
  • Communicate with claimants and insure individuals alike while ensuring privacy and HIPPA laws are maintain.
  • Show more

Solution specialist example responsibilities.

  • Lead multiple team meetings covering best practices, new policy and procedures, and explaining new MBO targets.
  • Manage existing accounts while identifying new sources of opportunities for sales in the SME segment through cold calling and prospecting.
  • Manage payroll and overall candidate compliance regarding eligibility of employment and new hire paperwork.
  • Manage billing inquiries, encourage cross-selling and referral for additional property and casualty lines of business.
  • Manage Microsoft SQL consolidation project to improve the operational efficiency of database servers and reduce their licensing costs.
  • Research and implement new technology solutions including a CRM software, email marketing opportunities, and a company blog.
  • Show more

Claims resolution specialist vs solution specialist skills

Common claims resolution specialist skills
  • Patients, 13%
  • Medical Terminology, 7%
  • Insurance Claims, 6%
  • Patient Accounts, 5%
  • Medicaid, 5%
  • CPT, 5%
Common solution specialist skills
  • Product Knowledge, 17%
  • Sales Process, 12%
  • SQL, 6%
  • Java, 6%
  • Azure, 6%
  • Windows, 5%

Browse office and administrative jobs