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The differences between claims resolution specialists and solution specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a claims resolution specialist and a solution specialist. Additionally, a solution specialist has an average salary of $76,424, which is higher than the $38,432 average annual salary of a claims resolution specialist.
The top three skills for a claims resolution specialist include patients, medical terminology and insurance claims. The most important skills for a solution specialist are product knowledge, sales process, and SQL.
| Claims Resolution Specialist | Solution Specialist | |
| Yearly salary | $38,432 | $76,424 |
| Hourly rate | $18.48 | $36.74 |
| Growth rate | -4% | -4% |
| Number of jobs | 55,413 | 56,938 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 62% |
| Average age | 40 | 40 |
| Years of experience | 12 | 12 |
Claims resolution specialists are in charge of outstanding claims follow-ups, submitting appeals, and corresponding to work claims. To be good at this job, they find different techniques to resolve outstanding patient claims. When performing their duties, these specialists make sure that they work with professionalism and high detail quality. They should be comfortable with navigating computerized claims and various platforms while assisting their clients over the phone. These types of specialists also always maintain the confidentiality of their members' data.
A solution specialist is responsible for selling and promoting goods and services of an organization to existing and potential clients through product demonstrations and professional sales pitches, typically on phone calls and e-mail communication. Solutions specialists must possess strong product knowledge to respond to customers' inquiries and concerns about the products and successfully close sales deals that would increase the company's revenues and profitability. A solutions specialist must have excellent communication and customer service skills, maximizing strategic techniques to build customer satisfaction.
Claims resolution specialists and solution specialists have different pay scales, as shown below.
| Claims Resolution Specialist | Solution Specialist | |
| Average salary | $38,432 | $76,424 |
| Salary range | Between $30,000 And $47,000 | Between $46,000 And $125,000 |
| Highest paying City | - | Seattle, WA |
| Highest paying state | - | Alaska |
| Best paying company | - | PayPal |
| Best paying industry | - | - |
There are a few differences between a claims resolution specialist and a solution specialist in terms of educational background:
| Claims Resolution Specialist | Solution Specialist | |
| Most common degree | Bachelor's Degree, 52% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between claims resolution specialists' and solution specialists' demographics:
| Claims Resolution Specialist | Solution Specialist | |
| Average age | 40 | 40 |
| Gender ratio | Male, 26.0% Female, 74.0% | Male, 58.4% Female, 41.6% |
| Race ratio | Black or African American, 11.4% Unknown, 5.1% Hispanic or Latino, 20.6% Asian, 6.2% White, 56.0% American Indian and Alaska Native, 0.6% | Black or African American, 12.3% Unknown, 5.5% Hispanic or Latino, 19.9% Asian, 6.7% White, 54.9% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 7% | 7% |