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Class representative vs phone representative

The differences between class representatives and phone representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a class representative and a phone representative. Additionally, a phone representative has an average salary of $42,827, which is higher than the $36,001 average annual salary of a class representative.

The top three skills for a class representative include student body, freshman and alumni events. The most important skills for a phone representative are customer service, outbound calls, and telephone calls.

Class representative vs phone representative overview

Class RepresentativePhone Representative
Yearly salary$36,001$42,827
Hourly rate$17.31$20.59
Growth rate-4%-4%
Number of jobs122,643222,650
Job satisfaction--
Most common degreeBachelor's Degree, 76%High School Diploma, 37%
Average age4040
Years of experience1212

Class representative vs phone representative salary

Class representatives and phone representatives have different pay scales, as shown below.

Class RepresentativePhone Representative
Average salary$36,001$42,827
Salary rangeBetween $22,000 And $58,000Between $26,000 And $68,000
Highest paying City-Norco, CA
Highest paying state-California
Best paying company-Press Ganey
Best paying industry-Health Care

Differences between class representative and phone representative education

There are a few differences between a class representative and a phone representative in terms of educational background:

Class RepresentativePhone Representative
Most common degreeBachelor's Degree, 76%High School Diploma, 37%
Most common majorBusinessBusiness
Most common college--

Class representative vs phone representative demographics

Here are the differences between class representatives' and phone representatives' demographics:

Class RepresentativePhone Representative
Average age4040
Gender ratioMale, 39.0% Female, 61.0%Male, 34.6% Female, 65.4%
Race ratioBlack or African American, 13.1% Unknown, 5.7% Hispanic or Latino, 17.4% Asian, 7.2% White, 55.9% American Indian and Alaska Native, 0.7%Black or African American, 10.0% Unknown, 5.2% Hispanic or Latino, 20.1% Asian, 5.5% White, 58.5% American Indian and Alaska Native, 0.7%
LGBT Percentage7%7%

Differences between class representative and phone representative duties and responsibilities

Class representative example responsibilities.

  • Lead department during implementation phase of ERP system.
  • Manage on time performance by collaborating with customer and Bayer supply chain teams.
  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Elect to represent freshman student athletes at student council meetings.
  • Participate in meetings to create training and experiences to challenge the incoming freshman.
  • Lobby with the class president to have the school host a junior prom.
    • Show more

Phone representative example responsibilities.

  • Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
  • Provide status of medical claims and explain EOB's.
  • Research and resolve incorrect payments, EOB rejections and other issues with accounts.
  • Answer inbound provider calls to help with billing Medicaid claims and benefits and eligibility issues.
  • Update alumni on current happenings in university life and act as a liaison between past and current students.
  • Contact hundreds of alumni and their families by telephone and raise thousands of dollars to improve school facilities and maintain school grounds
    • Show more

Class representative vs phone representative skills

Common class representative skills
  • Student Body, 19%
  • Freshman, 11%
  • Alumni Events, 10%
  • Executive Board, 9%
  • Social Events, 9%
  • Scholarship, 7%
Common phone representative skills
  • Customer Service, 27%
  • Outbound Calls, 13%
  • Telephone Calls, 7%
  • Inbound Phone Calls, 7%
  • Troubleshoot, 6%
  • Computer System, 3%

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Updated January 8, 2025

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